About The Company
Our client is proud to be a leading, iconic retailer with a rich history of delivering exceptional shopping experiences. As a household name, they strive to connect with our customers in meaningful ways, providing them with personalized, engaging, and rewarding experiences. We are looking for a CRM Executive to join our team and help us elevate our customer relationship strategies.
Job Overview
The CRM Executive will play a key role in developing and executing customer relationship management strategies to enhance customer engagement, loyalty, and lifetime value. You will work with cross-functional teams to create personalized marketing campaigns, analyze customer data, and optimize our CRM tools to deliver exceptional experiences that keep customers coming back.
Key Responsibilities
CRM strategy implementation: Execute the overall CRM strategy to ensure alignment with business goals, driving customer engagement and retention.
Loyalty program support: Responsible for
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