As the Business Manager your responsibilities will include:  

• Ensure the performance of the business unit and each Team Leader meets benchmarks for state RTW outcomes.
• Implement strategies to proactively manage RTW performance in order to meet state benchmarks.
• Lead, supervise and coach team so that they undertake work in accordance with divisional priorities, policies and processes.
• Embed Managing for Excellence principles within business of regular progress reviews, annual performance appraisals and individuals meeting professional development requirements.
• Engage and lead direct reports to deliver their individual and team KPIs and develop and implement strategies to address areas of underperformance.
• Manage and monitor team resourcing and portfolios at business unit level.
• Oversee recruitment and selection and on boarding of new team members.
• Prepare business unit budget for Operations Manager (OM).
• Manage expenditure within budget and in accordance with delegations.
• Provide leadership and direction to Senior Consultants in order to meet financial performance expectations as per budget.
• Oversee and manage invoicing within the business unit ensuring sufficient documentation is completed and all billing is captured.
• Business unit to meet WorkCover accreditation requirements.
• Quality KPI to be met at business unit level.
• Demonstrate commitment to the Quality Management System (QMS) by performing all tasks in accordance with Kairros’ QMS and actively supporting all employees to do this.
• Regularly review risks (internal and external) including legislative changes, to support business planning and response.
• Perform all work in accordance with the HWCA National Consistency Framework and regulatory requirements.
• Actively identify opportunities for continuous improvement and encourage and foster this focus organisation wide.
• Actively provide feedback about the performance of the quality management system to Kairros’ Quality Management Representative.
• Routinely survey the internal and external environment to identify threats and opportunities to the business.
• Implement systems and processes to facilitate knowledge management and retention relevant to your role and the business areas you are responsible for.
• Undertake specific services assessments including worksite, functional, ergonomic, equipment, home and job analysis as required.
• Conduct initial assessments, identify RTW barriers and design/implement/monitor programs that assist injured employees return to the workforce as required.
• Develop and implement strategies to progress files and achieve high RTW rates with minimum case costs.
• Liaise with insurers, medical practitioners, employers and workers to achieve outcomes appropriate for all parties.
• Complete accurate case notes which reflect actions undertaken and any recommendations to achieve the RTW goal.

Your Opportunity:

• Operational Innovation: Identify and seize opportunities for process improvement and efficiency gains, challenging the status quo to raise operational standards to new heights.
• Talent Acquisition: Lead talent acquisition and onboarding efforts to meet the evolving workforce needs of our hotel while nurturing and elevating internal talent.
• Learning & Development: Bring to life signature Sofitel brand programs that enhance employee skills and knowledge, fostering a culture of continuous learning and growth.
• Engagement and Motivation: Develop and implement initiatives that engage and motivate our diverse workforce, fostering a positive, inclusive, and vibrant work environment where everyone thrives.
• Employee Relations: Provide advice and support to ambassadors on related matters, policies and procedures
• Partnership: Work with the Talent & Culture Manager to collaborate closely with business leaders to understand their goals and challenges, offering strategic HR guidance and support that drives sustainable success.
• Reporting & Data Integrity: Ensure the accuracy and integrity of HR data through meticulous reporting and checklist completion.
• Workplace Health & Safety: Champion health, safety, and welfare initiatives to protect and support our ambassadors along with being part of the WHS Committee.

Afterpay ANZ seeks a driven Business Development Representative to join our sales team. As a part of our inside sales division, you will work closely with the inside sales manager to identify potential Afterpay merchants. Through a variety of communication channels including social media, Salesloft, emails, and phone calls, you will engage with ideal Afterpay business owners. Your primary responsibilities will involve generating and qualifying new opportunities, as well as scheduling appointments for our Account Executive team. By gaining insight into the unique requirements of diverse SMBs, you will serve as an expert, showcasing the value that Afterpay and our Account Executives can provide. This position is based in Sydney, with flexible options for remote or office-based work.

We’re looking for a confident and engaging communicator, who is motivated by new challenges and learning new skills to help drive Aftepay's continued growth by building relationships with prospective SMB merchants through outbound business development. 

Lastly, and most importantly, we want you to be passionate about Afterpay and what we stand for, for both our merchants and customers.

We are much more than our job descriptions, but here’s where you will begin…

• Outbound prospecting via cold calling to generate new opportunities

• Sell the Afterpay product to business owners to effectively set up meetings for our Account Executives

• Follow sales and onboarding processes accurately to maximise yearly sales volumes

• Identify relevant new business opportunities, while highlighting Afterpay’s value proposition

• Develop an in-depth understanding of Afterpay, retail industry trends, and our competition

• Manage, track, and report on all sales activities and results using Salesforce

Could you be our next Consumer Business Insights (CBI) Analyst? 

As the CBI Analyst, you will help bring millions of Macca’s customers voice to life. This position is for someone seeking an Insights role where your findings drive impact.  You are naturally curious, a keen problem solver with experience in both Quantitative and Qualitative research. What can you expect on a day-to-day basis? 

• Partnering and advising subject matter experts from around the Macca’s business.
• Advocating for the customer and helping shape strategic direction of key platforms.
• Working closely with our trusted research suppliers ensuring we are working well as a collective.
• Championing the customer voice in various forums to ensure we are staying customer centric.
• Servicing ad hoc requests to all CI quant data efficiently 
• Coaching and collaborating with other teams on how to use consumer data to improve decision making.
• Running both quant and qual research projects, across brand, menu and value pillars
• Owning comms tracking + evaluative tools and delivering results to stakeholders
• Working closely with CBI Manager to deliver quarterly business performance reports on brand, experience, and market performance