We have a fantastic opportunities to join the Epworth P&C Business Partnering team. If you are a P&C Business Partner who is passionate about contributing to a for-purpose organisation we would love to hear from you. 

Reporting to the Group Director People and Culture Business Partnering, the role provides quality, responsive and professional customer focused day-to-day Human Resources services on a broad range of P&C programs, policies and practices.

You will make an impact by:

• Supporting the development and maintenance of a culture which aligns with business needs and increases employee engagement.
• Positively influence Managers in the implementation and ownership of P&C initiatives, including data analysis and actions to optimise qualitative and quantitative P&C metrics.
• Providing quality, timely advice and coaching support to managers on employee relations and industrial relations issues.
• Coaching managers and coordinate the development and effective implementation of action plans and initiatives.
• Advising managers on effectively managing employee performance and development, ensuring employees have clear objectives, development plans and receive ongoing feedback.
• Managing grievances, disciplinary matters and staff related complaints requiring P&C advice, mediation, or investigation.

These well-rounded opportunities promotes a highly engaged, inclusive and empowered workforce that is aligned with Epworth’s vision, values and behaviours. Through clear and transparent communication, your engagement with multiple audiences across a range of specialist areas and forums collaborates with multiple parties whilst contributing to continuous P&C quality improvement.

You will be qualified in the following:

• Relevant tertiary qualifications
• Demonstrated success in a People & Culture Business Partner role
• Generalist HR background and experience gained working in a large, complex organisation
• Proven track record in facilitating change
• High level of experience in industrial and employee relations including working with multiple IR / ER instruments

Required skills and attributes:

• Proven experience as a strong business partner with ability to influence, coach and persuade managers, and provide guidance as appropriate.
• A values driven and influential approach to leadership
• Solid generalist human resources/employee relations skills, thorough understanding, and ability to interpret Awards/Agreements, contracts and entitlements.
• In-depth experience in employee relations, learning and organisational development, performance management and other key human resources functions within the context of best practice
• Demonstrated experience in integration of business principles, continuous improvement and key organisational performance indicators.
• Appreciation of Workplace Health & Safety, Injury Management/Return to Work and WorkCover management.
• Demonstrated positive and collaborative stakeholder engagement skills to appropriately communicate, educate and market the P&C function.

Position Description - P&C Business Partner  Inherent Requirements

We will review applications as we receive them. 

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Join our dynamic team as an HR Operations Manager, where you'll play a pivotal role in shaping our global HR processes and driving organizational success.

Key Responsibilities:

HR Operations Management:

• Oversee and manage day-to-day global HR operations and HR operation performance.
• Supervise and mentor a team of HR operation professionals across multiple countries and locations.
• Collaborate with Talent Acquisition, Payroll, Administration, and business team leaders to develop and maintain efficient HR operation processes, including onboarding, offboarding, and variations, etc.
• Provide support and guidance to HR operation team members.
• Promote a culture of continuous learning and professional development.

Operational Excellence and Process Improvement:

• Set and track SLAs/delivery across core HR operations processes.
• Ensure HR operational accuracy, efficiency and effectiveness.
• Collaborate with cross-functional teams to enhance HR operation processes.
• Implement best HR practices to improve efficiency.

Compliance and Technology Standards:

• Ensure compliance with employment laws and regulations.
• Stay updated with industry changes and implement necessary adjustments.
• Utilize HRIS platforms such as Workable, EmploymentHero, etc.
• Manage relationships with third-party suppliers.

• Proven at least 8 years of experience in overseeing and managing day-to-day HR operations with demonstrated ability to lead global HR projects and initiatives.
• Exceptional communication and customer service skills are essential.
• High attention to detail is a must.
• Demonstrated ability to multi-task, prioritize, and work independently is required.
• Proven ability to work effectively under pressure in a fast-paced environment.
• Must be proactive, with a strong passion for solving complex problems and a customer-centric attitude.
• Comfortable and enthusiastic about working in a business undergoing significant transformation and change.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Invest in your growth! Access annual training opportunities tailored to your role.

• Lead, manage and promote people management practices to achieve success through excellent stakeholder relationships and continuous service improvement activities for the region including, but not limited to: 

• Coordinate, develop and implement HR solutions that address key workforce challenges.  

• Use HR knowledge to shape both strategic and operational advice to meet business needs.  

• Proactively develop and sustain relationships across the business to ensure comprehensive understanding of opportunities and challenges faced and people management development opportunities. 

• Support business units with succession planning.  

• Develop and lead best practice across end-to-end employee life cycle. 

• Policy development and documentation. 

• Reward & recognition strategies.  

• Drive retention strategies through strategic human resources business partner relationships. 

• Ensure appropriate communication at all levels. 

• Lead and guide manager in the resolution of performance and employee relations matters. 

• Lead, manage and promote people management practices to achieve success through excellent stakeholder relationships and continuous service improvement activities for the region including, but not limited to: 

• coordinate, develop and implement HR solutions that address key workforce challenges.  

• use HR knowledge to shape both strategic and operational advice to meet business needs.  

• proactively develop and sustain relationships across the business to ensure comprehensive understanding of opportunities and challenges faced and people management development opportunities. 

• support business units with succession planning.  

• develop and lead best practice across end-to-end employee life cycle. 

• policy development and documentation. 

• reward & recognition strategies.  

• drive retention strategies through strategic human resources business partner relationships. 

• ensure appropriate communication at all levels. 

• Lead and guide manager in the resolution of performance and employee relations matters.