TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.
At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.
Join our dynamic team as an HR Operations Manager, where you'll play a pivotal role in shaping our global HR processes and driving organizational success.
Key Responsibilities:
HR Operations Management:
- Oversee and manage day-to-day global HR operations and HR operation performance.
- Supervise and mentor a team of HR operation professionals across multiple countries and locations.
- Collaborate with Talent Acquisition, Payroll, Administration, and business team leaders to develop and maintain efficient HR operation processes, including onboarding, offboarding, and variations, etc.
- Provide support and guidance to HR operation team members.
- Promote a culture of continuous learning and professional development.
Operational Excellence and Process Improvement:
- Set and track SLAs/delivery across core HR operations processes.
- Ensure HR operational accuracy, efficiency and effectiveness.
- Collaborate with cross-functional teams to enhance HR operation processes.
- Implement best HR practices to improve efficiency.
Compliance and Technology Standards:
- Ensure compliance with employment laws and regulations.
- Stay updated with industry changes and implement necessary adjustments.
- Utilize HRIS platforms such as Workable, EmploymentHero, etc.
- Manage relationships with third-party suppliers.
- Proven at least 8 years of experience in overseeing and managing day-to-day HR operations with demonstrated ability to lead global HR projects and initiatives.
- Exceptional communication and customer service skills are essential.
- High attention to detail is a must.
- Demonstrated ability to multi-task, prioritize, and work independently is required.
- Proven ability to work effectively under pressure in a fast-paced environment.
- Must be proactive, with a strong passion for solving complex problems and a customer-centric attitude.
- Comfortable and enthusiastic about working in a business undergoing significant transformation and change.
- Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
- Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
- Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
- Invest in your growth! Access annual training opportunities tailored to your role.
