Location of Job: Sydney, NSW

Status: Full-Time position (38 hours/week)

• Engaging with clients to analyze organizational structures, methods, and procedures related to in-store execution, identifying inefficiencies and areas for improvement
• Conducting comprehensive operational reviews of client systems and procedures to evaluate organizational effectiveness, efficiency, and productivity.
• Recommending solutions to improve organizational efficiency and in-store execution processes based on data analysis and industry benchmarks.
• Performing benchmark studies to ensure proposed solutions align with industry standards.
• Translating client requirements into actionable shopper surveys for data collection.
• Analyzing and evaluating the collected in-store data to derive insights and guide decision-making.
• Drafting and presenting detailed proposals to revise organizational structures, workflows, and in-store execution methods to resolve inefficiencies.
• Delivering findings and solutions to clients using dashboards, presentations, infographics, and other documentation formats.
• Advising clients on implementing more efficient organizational processes and in-store execution practices to address specific challenges.
• Assisting in implementing approved recommendations by issuing revised instructions and updating procedures as necessary. 

We’re on the lookout for our next apprentice who is ready to kickstart their career in HR. Our Team Experience team (thats our HR team!) play a pivotal role in driving our mission to provide the best team member experience at every opportunity, so you’ll get a chance to help drive our three pillars of success: Culture, Performance and Wellbeing.

• Support the HR team with administrative and coordination duties across the whole employment lifecycle.
• Liaise with Payroll to track staff movements within business for changes of terms and conditions of employment.
• Maintenance of our internal HR systems, including our HRIS, engagement platform and R&R system.
• Be the go-to person for general HR enquiries and manage the TX inbox (you’ll be that legend who can answer it all—or find out how!).
• Support the wider HR team with adhoc projects and initiatives for engagement, onboarding and performance reviews.
• HR support & adhoc reporting.

We are seeking an experienced and dynamic Senior HR Advisor to join our team in Sydney. This pivotal role requires a seasoned HR professional with 6 - 8 years of experience, a strategic mindset, and a proven ability to influence and partner with senior stakeholders across different regions. Experience in working within a multinational or cross-regional environment is highly preferred. The successful candidate will play a critical role in aligning business objectives with people strategies, ensuring workforce growth and development while fostering a positive, high-performance culture in a global context.

Key Responsibilities:

HR Strategy & Business Partnership:

• Collaborate with business leaders across regions to develop and implement people strategies that support global and local business objectives.
• Act as a trusted advisor, providing expert HR guidance on talent management, succession planning, and organizational development, with an emphasis on cross-cultural dynamics.
• Partner with senior leadership to influence and implement organizational change initiatives that enhance employee engagement and business performance across multiple regions.
• Proactively assess and address the HR needs of the business, ensuring alignment with broader organizational objectives on a global scale.

Employee Relations & Performance Management:

• Provide expert advice and coaching to managers and employees on employee relations matters, ensuring compliance with both local and international labour laws.
• Oversee and guide performance management processes, supporting managers across regions in delivering effective feedback and developing their teams.
• Lead and manage sensitive employee relations cases, such as grievances and disciplinary actions, while maintaining confidentiality and professionalism.
• Collaborate with managers to implement performance improvement plans, ensuring alignment with global HR practices.

Change Management & Organizational Development:

• Lead and support organizational change initiatives, ensuring smooth transitions and providing guidance on restructuring and workforce planning, particularly in multinational contexts.
• Develop and implement strategies to manage the impact of organizational changes on employees across different regions, including communication plans and support structures.
• Act as a change agent, driving initiatives to continuously improve HR processes, policies, and systems across borders.

HR Reporting & Compliance:

• Analyse HR data and metrics to provide insights and recommendations to senior leadership for strategic decision-making on a global scale.
• Ensure compliance with local and international employment laws and regulations, including guidance on employment contracts, policies, and procedures.
• Monitor and report on key HR metrics, such as turnover, retention, and engagement across different regions, recommending actions where improvements are needed.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 6-8 years of experience in HR, with a strong focus on HR business partnering, employee relations, and talent management, preferably within a multinational or cross-regional environment.
• Proven ability to build and maintain strong relationships with senior stakeholders, influencing and driving business outcomes across regions.
• Excellent knowledge of Australian labour laws, with an understanding of international HR best practices.
• Exceptional communication, interpersonal, and problem-solving skills, with the ability to work across cultures.
• Ability to work in a fast-paced, dynamic environment, balancing multiple priorities across regions.
• Strong analytical skills, with the ability to interpret data and provide actionable insights for a global workforce.
• Proficiency in HRIS systems and Microsoft Office Suite.

Preferred:

Experience working in a multinational company or managing HR in a cross-region context is highly desirable.

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development within a global company.
• Collaborative and inclusive work environment with exposure to cross-region operations.
• Health and wellness benefits.
• Flexible working arrangements.