Role: Patient Services Assistant

Reports to (position): Dialysis Clinic Manager

• To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
• Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
• Serves, distributes and collects patient / visitors meals and refreshments
• Arranges patient transport from Dialysis treatment
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic 
• Monitors consumable stores and orders stock as required
• Confirms delivery of stock, checks inventory and documentation
• Performs stocktake when requested
• Maintains Clinic Manager database
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
• Orders and pack away linen
• Assist in the collection of blood samples by pathology lab, help spin blood before collection 
• Participates in Quality Improvements  activities as required by the Dialysis Clinic Manager
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).

Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

The Assistant Workplace Manager plays a pivotal role within our Workplace Management Services Team on site with our client partner. This role works closely with the Workplace Manager and National Workplace Manager to ensure the delivery of exceptional tenancy support and uphold the highest standards of workplace efficiency and productivity. This position requires a proactive approach to service delivery, ensuring client satisfaction while adhering to service level agreements and key performance indicators.

• Supervise the delivery of Workplace Support services with particular focus on space management, meeting room use and space presentation
• Deliver best-in-class Client and Employee workplace experiences
• Oversee Help Desk operations including Access Card management, locker allocation, and Environment Health and Safety compliance
• Maintain the presentation and cleanliness of the tenancy
• Ensure the delivery of contracted Workplace services in line with SLAs/KPIs.

The opportunity:

We are sourcing an Executive Assistant to join our collaborative team at AIA in Melbourne – St Kilda Road. The successful candidate will provide efficient and effective executive administrative support to two ExCo members. This opportunity would suit an experienced EA who has worked in a similar environment within financial services or insurance and has exceptional organisation skills.

To be successful in this role you will:

• Provide comprehensive diary management including scheduling appointments, meetings, travel and logistics

• Prepare draft correspondence, printing and compiling presentation packs

• Proactively anticipate needs and ensure the executives have all the required documents in advance of meetings

• Provide key support to two Exco in the delivery of business objectives

• Facilitate general invoicing and expense management

• Organise travel and accommodation bookings, in line with the AIAA policy

• Contract management, including arranging review and execution of contracts

• General office duties and provide additional support to the team if required.

Successful applications will demonstrate:

• Proven experience in a similar role supporting senior executives in a large and sophisticated organisation

• High level communication and customer engagement skills

• Strong attention to detail and excellent organisation capability

• The ability to maintain confidentiality and use appropriate judgement and discretion

• Experience working in a fast-paced environment

• Strong prioritisation skills and dedication to consistently deliver a high standard of work

• Flexibility in your approach to work and willingness to assist with additional tasks as required.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Join an organisation that helps people live better every single day by applying via the link today.

Applications close on 8th of March 2024.

As an Area HR you are responsible for supporting Sales & Profit by setting and implementing a HR strategy to deliver a Great Customer Experience in line with your Area goals and Country HR focuses. You support the Area to have Great Teams by ensuring the Global Employee Strategy is in place. You make sure that your Area actively works with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You ensure we offer all employees fair and attractive working conditions and that all employee relation responsibilities, legal requirements and H&M policies are fulfilled to meet the expectations of customers and colleagues. 

This role is based in Melbourne. Together with the area team you support 14 stores across VIC, TAS, SA, WA, and ACT (Area 2).

Key responsibilities:

Attract, Recruit & Introduce

• Monitor and analyse your area’s future needs, including staff rotation and expansion for all Store positions. You act and follow up to ensure the Area’s needs are consistently met. 
• Implement, facilitate, and follow up to ensure quality recruitment processes across all Stores in your area.
• Plan, organise and follow-up Introduction Training for all roles in store including both Leadership and Sales Advisors.

Learn & Develop

• Together with the Area Manager you support and ensure Store Managers work with structured performance management for all employees, as well as delivering twice yearly Performance Development Reviews.
• Together with Store Managers and Area Team you follow up the development plans in your Area. 
• You map succession planning for your Stores and actively support Store Managers in developing their teams, ensuring they are working with talent and leadership development. You oversee the Area’s internal talent pipeline and support Country organisation talent needs.
• You monitor and analyse your area’s training needs, and organise and facilitate training together with Support Office HR.

Attractive work environment

• You ensure working conditions comply with local legislation and H&M standards. 
• You implement and follow up Global H&M policies. 
• You act as a neutral escalation point for employees and coach Store Management and Area Teams to prevent and resolve employee-related issue.

What you’ll do

This is your opportunity to be a big part of something big by supporting our global CEO so that every day runs as smoothly as possible. Your day-to-day will be varied but some of what it will entail includes:

• Ensuring our CEO stays organised and on top of everything that he needs to in our fast-paced business – managing his diary; responding to emails and calls; travel and accommodation management; prioritising tasks; processing expense claims and credit card reconciliation; scheduling Board meetings and other meetings, events and functions; coordinating monthly Board packs; organising catering requirements, etc.
• Providing support to the wider Executive Leadership Team on an ad-hoc basis. This may include, but isn’t limited to, stepping in to create meeting agendas or take minutes, booking travel, document preparation, manage expenses and anything else that may come up from time to time.
• Handling confidential and sensitive information with discretion and professionalism.
• Taking pride in keeping our CEO well informed and up to date of changing priorities and any key issues that may arise. You’ll also collate any information needed to assist the CEO in making choices in relation to these

Dear Unicorn Whisperer,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experience Junior HR Advisor... blah blah blah” job adverts...

And you’re looking for an exciting opportunity to join the fastest-growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why...

Firstly... stop what you're doing and watch this - https://youtu.be/OPdKs9NM380

Okay lets continue...

My name is Sabri Suby and I am looking for a sharp and switched on People & Culture Coodinator to join my team.

But not any old coordinator, no. Especially not the usual that is happy in a dry, boring and quiet area of HR.

So what do I mean by a Unicorn Whisperer in a HR context? I thought you’d never ask…

You need to be an expert at spotting, securing, and nurturing talent.

Because we're not just after any candidates; we're after the cream of the crop.

The unicorns currently grazing at...

Google, Facebook, Netflix And Amazon...

And in order to do this, you must know your people (unicorns) intimately…

You must know what their quirks, their preferences, their habitats.

You must know how to craft the perfect bait to attract them…(Like this ad).

But more importantly, you must know how to keep and nurture them...

Creating an environment where these unicorns can thrive.

You must be the perfect balance of creating….

A Utopian Universe Where The Unicorns Roam Free….

Whether you’re phone screening new talent to join our tribe…

Refining employee onboarding…

Or welcoming that new member of the tribe that YOU hired…

There is nothing you can’t do.

No unicorn you can’t reach.

Now, a little about me…

I run King Kong.

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it’s not just me.

My business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine.

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

Are you…

• Passionate about the opportunity to blaze your trail in our people and culture function?
• Dedicated to standing out from the crowd and delivering exceptional work?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team where every day is about being the best you can be?
• Deadly serious about having the strongest gif game in the office?
• Frustrated with the lack of training and support you currently receive?
• Ready to take on the challenge and be the best...for one of the fastest-growing companies in the country?

But Before You Get ALL Excited…I’ll Stop You There…

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We have thousands of customers and hundreds of clients in every niche you can think of…

And all around the world…

And this means we’re always hiring.

Always searching for unicorns in the deepest and darkest depths of the most remote jungles...

And retaining them.

It's quite a workload.

And, as such…

I need a super sharp and passionate HR Coordinator at the helm.

Not only someone who knows how to talk to candidates or knows HR policies and procedures, but someone who is 100% committed to finding THE best talent and creating THE best culture on planet earth.

Maybe you’ve been stagnating at a company with no growth prospects...

Or perhaps you're fresh out of college and want to gain experience in both HR & Recruitment...

and want to be surrounded by a team of hungry winners.

Whether you call yourself a HR Specialist, Coordinator or Unicorn Whisperer…

You must share the belief that….

There Is Almost No HR or Recruitment Problem You Can’t Solve With Google, A LinkedIn Recruiter Account And Seek...

No two days in this role will be the same.

However, your responsibilities will include:

• Support the People & Culture Manager in the management of the end-to-end recruitment process including headhunting.
• Develop and update job descriptions and job specifications
• Explore new advertising strategies and platforms
• Monitor and apply HR recruiting best practices
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote the company’s reputation as “best place to work”
• Support the People & Culture Manager in the onboarding of new employees
• Ensure compliance with all relevant laws and regulations.
• Maintain accurate and up-to-date records in the HRIS system.
• Provide administrative support to the People & Culture department as needed.
• Support the People & Culture Manager with company-wide events & activities.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record in finding the best of the best unicorns and keeping them.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at the first sight of a challenge.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Be part of the People & Culture function…

and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air.

Heres's What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m 29-year-old Virgo from Fitzroy - who enjoys Haiku, turmeric lattes and Ellen Degeneres”...

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the unicorn hunter I'm looking for.

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won't.

And maybe, just maybe, this will turn out to be the best job you've ever had.

Our dream candidate:

• Previous experience in recruitment coordination or a similar HR role preferred
• A passion for people and driving initiatives
• Willingness and ability to work in a fast-paced work environment
• A positive attitude and eagerness to learn
• Outstanding communication and interpersonal skills
• Demonstrates effective work practices and cooperatively participates as a member of a team
• Ability to handle data with confidentiality
• Unparalleled organisation and time management skills.
• Bachelor's degree in Human Resources, Business Administration, or a related field is a plus but not a requirement.

The juicy part:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

• Provide exceptional customer service & product/service information at front house, via telephone and email
• Supporting the Client Services Specialists and Clinic Coordinator with ad hoc tasks
• Work collaboratively with all departments to support client, examinee and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Assist in training lawyer/insurers/experts in the use of systems as required; 
• SMS inbox management for examinee appointment confirmation
• Pro-active appointment confirmation calls to examinees and clients to avoid Failure to Attend(FTA)/late-cancellations.
• FTA/late-cancellation re-bookings
• Teleconference connections
• Home-risk assessments
• Video testing calls with examinees
• Assist the Clinic Coordinator at front reception when required to ensure Examinee and Expert support on clinic days.
• Regular communication with Managers, Clinic Coordinator and Client Services Team.
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to basic enquiries sent to [email protected]; 
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Support Expert needs in order to enhance their experience ie. system training and assistance with general queries;
• Assist in managing the Court Hearing Notices process with the Clinic Coordinator and Client Services team.
• Assist the File and Admin team and Experts in chasing for documents for upcoming assessments from lawyers and communicate to experts and team.
• Ensure that facilities are suitable for expert needs; 
• Assist the Client Services Specialists in identifying any potential risks or issues to the team and appropriate manager.
• Promote and support practices that are inclusive, responsive, safe and accessible.

Step away from the traditional support role and get involved in unique business activities working within our market leading Tenant Advisory team.

Based in the Melbourne CBD office this sought after role presents you with a fantastic opportunity to utilise and further enhance your strong administration and interpersonal skills.  Supporting the Victorian based Tenant Advisory team, you will actively collaborate with our teams nationally on a variety of initiatives to accelerate and celebrate the success of our teams and clients alike.

Some of your key responsibilities will include:

• Provide secretarial and administrative support to the Head of Tenant Advisory and several senior operatives within the team
• Diary & email management - ensure appropriate times are provided for meetings and work in progress, monitor email messages, maintain National Director’s to-do list and prioritise/action accordingly
• Assist in the production of marketing materials – submissions, marketing briefs, client case studies, bi-monthly updates, quarterly newsletters, social media tiles etc.
• Maintain accurate records of business plans, budgets and financial reports in confidential manner
• Coordinate travel and accommodation bookings where necessary and recovery of expenses from clients where appropriate
• Working with Agent’s to co-ordinate the collations of reports, submissions and other documentation.
• Coordinating and participating in team meetings.
• Update company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate.

About the role:

Opportunity for an experienced Administrative Assistant to provide support to Chief People Officer and Chief Digital Transformation Officer. You will provide the high level executive support preparing correspondence, reports and presentations, dealing with highly confidential information, diary management, expense management, coordinating travel, event management, organising and providing support at management meetings as well as liaising with other key internal and external stakeholders. We are in growth and there is always something to do, you will be constantly delivering with the support of a high performing team who collaborate, support each other and have fun whilst doing it. You will have the opportunity to work on additional ad hoc projects

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.

Are you organized, detail-oriented, and ready to join a dynamic team? Arrow Metal is seeking a proactive Office Assistant to support our growing operations. As a leading provider of architectural and construction metal products, Arrow Metal is dedicated to delivering exceptional service and quality to our clients.

Role Overview:

As an Office Assistant, you will play a crucial role in ensuring smooth office operations and providing outstanding support to our sales and after-sales teams. Your responsibilities will include:

General Office Assistance:

• Manage the sales inbox effectively, ensuring prompt responses to all inquiries and correspondence.
• Upload deal information into our Pipedrive CRM system accurately and in a timely manner.
• Assist in distributing emails for pricing after review by the sales manager.
• Provide assistance with telephone answering, delivering excellent customer service and customer care with every interaction.

After Sales Service:

• Manage communication with offshore drafting personnel, including client correspondence for drawing sign-off and clarification.
• Coordinate production schedules and logistics to ensure timely delivery of products to clients.
• Prepare and finalize work orders accurately, ensuring all necessary documentation is complete.
• Manage deliveries and respond to order ETA inquiries promptly and professionally.

Requirements:

• Previous experience in office administration or similar roles is preferred.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency in CRM systems and Microsoft Office Suite.
• Experience in customer service and sales support in a production or manufacturing business is ideal

Arrow Metal offers a supportive and collaborative work environment where your contributions are valued. You'll have the opportunity to work with a diverse team and grow your skills in a dynamic industry.

If you're ready to take the next step in your career and become part of the Arrow Metal family, we want to hear from you!

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Have you got heart and hustle? Are you a delivery driver looking for a company that values your time and effort? Are you sick of feeling like just a number?

• Spend more time with your family
• Say "HELLO!" to your weekends
• Be recognised for your work

At Chill we appreciate our drivers and give them the respect they deserve. We know that happy drivers mean happy customers, so we make sure to take care of our team. Apply now and see the difference!

We’re looking for an MR, HR or HC truck driver who wants to get out from behind the wheel and represent our brand. Your seriously cool career starts now with Chill.

• 2-3 years experience as a MR, HR or HC Driver
• MR, HR or HC licence (with no driving disqualifications within the last 3 years)
• Physically fit and healthy to perform the role (comfortably lift between 5-20kgs)
• Tech-savvy and familiar with mobile applications
• National Police Check (for more information, read our policy here.

At CHILL, we're not just looking for delivery drivers — we're looking for people who can deliver smiles. Our drivers become part of the CHILL family, working together to ensure our customers receive the best delivery experience possible and with a friendly attitude. In return, we offer competitive pay, flexible hours, solid training with onboarding and a fun working environment.

Rate

• Award Rate: $30.58 to $39.03 /per hour + super + overtime (Depending on licence + start time)

OR

• Flat rate of $36.08 (MR), $36.49 (HR), $37.13 (HC). Flat rates include overtime with super then paid on top.

Location:

Contract Type: CASUAL with view to go permanent

Hours: 35-45 hours per week

Application process: If you're interested in joining our team, please fill out an application today.

Ideally it would be great if you are based within 20 kilometres of Brookvale, NSW in order to be considered for this role. In addition, you will need to be available to work on a roster basis and have flexible availability.

www.chill.com.au

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great