• Analyse historic data and interpret future demand projections for the purposes of developing service planning documents and projected facility requirements.
• Undertake the consultation for and the development of Health Services Plans, regional and local, and Assumptions Papers underpinning Services Plans.
• Develop Services Delivery Plans.
• Coordination and drafting of Business Cases and other reports as necessary.
• Preparation of Functional Briefs and further develop Models of Care arising from services planning.
• Develop Schedules of Accommodation (spatial requirements) and provide functional relationship diagrams in response to client operational requirements.
• Develop operational procedures briefing documentation.
• Facilitate and document stakeholder/client consultation sessions and issues resolution.
• Make recommendations on necessary code, standards and guidelines requirements.

Position Type: Full Time

Type Of Hire: Experienced (relevant combo of work and education)

Travel Percentage: 15-25%

At FIS, we understand the importance of moving quickly in the finance world. We pride ourselves on being faster than the rest. In our organization, your personal and professional growth matters, and we believe in making a positive impact in both your career and our communities. Our innovative solutions are revolutionizing the way the world pays, banks, and invests. Join us and help shape the future!

As a Sales Solution Consultant - PreSales, you will use your extensive product knowledge to support our sales staff in identifying customer needs and recommending solutions. Your expertise will contribute to advancing the way the world pays, banks, and invests. This role is an amazing opportunity to grow within a global organization.

Our team is collaborative and supportive. We value diverse perspectives and believe in the power of teamwork to achieve success.

• Support sales representatives and collaborate with the internal product organization to define emerging propositions.
• Create and update product presentations.
• Identify functionality gaps by working closely with sales representatives and prospects.

• Understanding of card program management, chargeback, fraud prevention, and mobile/instant payments.
• A client-focused approach with experience supporting a sales team and collaborating with senior management.
• Familiarity with competitors and their products/services.

In addition to the above, if you have any of the following qualifications, it's a bonus:

• Experience in fintech innovation.
• Tools for personal and professional growth.
• Experience working in an inclusive and diverse work environment.
• Resources to invest in your community.
• Competitive salary and benefits.

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Recruitment at FIS primarily operates on a direct sourcing model. While we occasionally work with recruitment agencies, most of our hiring is done directly. FIS does not accept resumes from recruitment agencies that are not on our preferred supplier list. We are not responsible for any fees related to resumes submitted through job postings, our employees, or any other part of our company.

#pridepass

If you are interested in this position and believe you have the qualifications we are looking for, please submit your application using the form below:

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As a Senior Consultant, you will support, and in some cases lead, Consulting commission, taking responsibility for client engagement and team leadership for both our clients and team, including: 

• Build and maintain strong client relationships to support NSW Advisory growth strategy.
• Collaborate with our wider business to understand industry and client challenges and develop innovative propositions and proposals to solve these challenges.
• Establish and nurture client relationships through effective communication and understanding their needs. Act as a trusted advisor, providing strategic insights to drive client success and satisfaction.
• Provide expert guidance in designing, planning, and setting up projects and programs for success ensuring alignment to our client’s objectives.
• Proven ability to understand client needs, articulate value propositions, and deliver tailored solutions that result in long-term partnerships.
• To act as day-to-day client consultant, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. 
• Producing clear, concise, and persuasive client-facing reports or deliverables in various formats that deliver to client expectations and demonstrate value.

We are hiring for a Customer Lifecycle Consultant to join our team, have a read and see if this sounds like a fit for you:

• Are you looking for your next opportunity in Digital?
• Do you want a role that will both challenge you to grow and improve?
• Would you like to have the opportunity to work flexibly and Remote-First whilst also being supported?
• Would you like to work for an Agency awarded Top 10 Best Places to Work 2022 in the AFR Media + Marketing list?

If you have answered yes, then let's start a conversation!

We are looking for an awesome individual who is passionate about building high performance Digital Strategies. We are looking for a Creative and Strategic thinker who has experience in implementing Email and SMS to nurture and grow Direct to Consumer and eCommerce businesses.

• A strong understanding of the customer lifecycle and the ability to develop, execute, monitor and optimise email marketing strategies that target the entire customer lifecycle. This includes identifying key touchpoints, creating customer personas, and mapping out customer journeys.
• Experience with marketing automation platform Klaviyo and Hubspot, and the ability to set up and execute campaigns that engage customers throughout the lifecycle.
• Manage the full copywriting, design and development process for all digital asset creation. 
• Implement UX techniques to improve the user experience and increase conversion rates across the marketing funnels.
• Adept at wireframing using Figma, and building out creative sequences and offers to engage customers.

• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance. 
• Review analytics to identify areas of opportunity across the client campaigns. This includes familiarity with tools like Google Analytics, TripleWhale and CRM platforms.

The ideal candidate:

• Thrives in a fast-paced and high-pressure environment, with the ability to work effectively under pressure while managing client and team expectations and competing priorities. The ideal candidate should be able to handle stress and maintain a positive attitude while delivering high-quality work on time.
• Highly experienced in Klaviyo with building out Campaigns and Flows for both Email and SMS.
• Is confident in writing copy and thinking creatively.
• Demonstrates a strong understanding of the broader Performance Marketing landscape: Google Ads, META Ads suite, Programmatic, TikTok, Twitter, Pinterest, LinkedIn, and other ad platforms.
• Enjoys working in a collaborative, social atmosphere, and values frequent communication with team members. The ideal candidate should be comfortable with communicating via video calls, in-person meetings, and other remote communication tools.
• Has excellent communication and interpersonal skills to manage direct relationships with both internal team members and clients. This includes the ability to effectively communicate through written, verbal, and video communication tools, and provide excellent customer service to clients.
• Lives & breathe digital marketing, and wants to learn quickly and towards being a world-class Digital Marketer.
• Love working remotely, enjoying the benefits of working from home or while traveling!

This is a dynamic role with things changing on a daily and weekly basis. To be successful in this role you need to think quick, move fast, and love change.

Webprofits is a leading digital marketing consultancy with a 17-year track record of delivering measurable results for our clients. Our team comprises the best minds in strategy, marketing, and technology across Australia. We are passionate about understanding our clients' businesses and tailoring digital growth efforts that will reach and resonate with their specific audiences.

As a remote-first team, we foster a culture that promotes transparency, learning, and excellence with quarterly in person events primarily in Sydney. Our Customer Lifecycle Consultant role will be fully remote, with the added benefit of being able to work from home.

At Webprofits, we offer a dynamic and exciting work environment that encourages personal and professional growth. We provide our staff with access to the latest tools and technologies, as well as ongoing training and support to help them succeed in their roles. Join our team today and become a part of a company that is dedicated to delivering outstanding results for our clients.