The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

The markets don't stand still and neither do we!

The Payroll Officer role is the newest addition to our in-house Global payroll team. Reporting to our Global Payroll Manager in Melbourne, you will be joining our People and Culture (P&C) team that fosters collaboration and diversity. You will be responsible for meticulously and promptly preparing and processing the monthly payrolls, with a dedicated emphasis on the Australian region. Your role will involve ensuring the payrolls are error-free and completed on schedule, guaranteeing accuracy and timely delivery. As a vital member of our team, you will play a crucial role in the smooth functioning of the Australian payroll system. While this is a hands-on role, you will be supported by our Payroll Manager, Finance team members and local payroll vendors in respective jurisdictions for quality payroll outcomes for our people and improving operational efficiencies.

To thrive in this role, you'll have previous experience in a fast-paced environment where change is a constant and you're comfortable managing multiple priorities at once! You'll also be excited at the prospect of learning new payroll jurisdictions - we have offices across Australia, UK, Europe, Dubai, Kenya, Bahamas and Chile.

This is a fixed term position for 15 months, with the view to ongoing after the completion of the current payroll implementation project.

As our Payroll Officer, your key responsibilities include, but not limited to :

• Accurately and promptly handle the monthly payroll processing for Pepperstone offices in Australia and other regions (with the support of our Payroll Officer in Cyprus)
• Manage all employee lifecycle changes, including new hires, terminations, redundancies, and salary adjustments, in collaboration with the P&C team
• Address general payroll inquiries from the Pepperstone team
• Supervise and provide assistance with complex payroll queries
• Perform payroll tasks at the end of each period, month, and year
• Deliver a high standard of customer service focused on timeliness, accuracy, and a personable approach while fostering strong working relationships with team members globally
• Ensure compliance with regulatory requirements set by local and governing agencies
• Keep up-to-date with relevant legislation, with support as needed
• Contribute to the development of payroll processes, striving for automation and optimization along with the Payroll Manager
• Provide support to the P&C team in general administration activities

About You:

• Demonstrated experience in a similar role as a payroll specialist/officer in Australia.
• Experience working in medium to large businesses (min. 250 employees) with ability to thrive in a high volume and fast paced business.
• Good stakeholder and project management skills to manage and deliver a roadmap of initiatives   
• Excellent attention to details
• Excellent Microsoft Excel skills.
• Ability to be available across time zones on an ad hoc basis (ex: during payroll cycles).
• Commitment to ongoing learning and development.
• Current and appropriate working rights in Australia.

Why you will enjoy working with us:

• Competitive salary structure
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

Be the first and last impression at the hotel. You are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and occasional reservations, the real excitement comes from creating friendships with guests and creating memorable moments. Offering up to 30 hours a week.

You will be responsible for:

• Apply thorough working knowledge of the front office operations to include the front desk, reception/cashiering procedures and reservations.
• Develop a strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
• Assist in conducting training for all Front Office employees.
• Supervise front cashiers and help out with accounting problems.
• Control hotel duty keys and floats whilst on duty.
• Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times.
• Implement training programs for all employees, conduct induction and skills training.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.

• Answer all incoming telephone calls promptly.
• Input Telephone, Faxed or Emailed orders directly into the system.
• Assist customers with pricing enquiries, stock availability, forecasting and forward orders.
• Liaise with freight providers for delivery status on orders and proof of delivery (POD’s).
• Liaise with Branch Logistics regarding Colour Tinting and Pigments.
• Liaise with Branch Logistics for Stock Replenishment, Branch to Branches and Manufacturing.
• Liaise with Branch Logistics and Customers to process Back Orders and non-collected orders.
• Monitor Back Order Lines and Open Sales Order Lines daily.
• Attend to Counter Sales (direct customers only) promptly.
• Process all orders prior to cut off time.
• Co-ordinate admixture deliveries, as per schedule.
• Provide basic level of Technical Assistance to Customers.
• Process Invoices and Credits.
• Open incoming mail and distribute accordingly by 10:00am.
• Replenish literature on a monthly basis.
• Ensure all filing is done on a daily basis.
• Ensure invoices are posted to customers on a daily basis.
• Provide assistance to the Customer Service Supervisor, Technical Representatives, Warehouse, Logistics and Sales Team.
• Prepare Overnight bags (if applicable).
• Work as directed by Customer Service Supervisor.

INTERNAL ROLE ONLY

An exciting Permanent role is available within CJS as a full-time FOH Team Support Officer.

This role is full time secondment role. Applications close, Friday, 9th February 2024.

As a Team Support Officer, this role will see you utilise your diverse product knowledge, strong attention to detail and communications skills to assist Contact Centre Representatives, Team leaders and Contact Centre Managers.

You will assist to deliver a superior outcome to both customers and clients calling on your experience, responding to enquiries, call reviews and conducting investigations.

The role plays a critical part in our endeavour to build a Centre of Excellence, where customers are treated with respect and are provided with accurate and timely information to their enquiries.

Key Responsibilities:

• To coach and guide CSRs to deliver a high quality of customer service
• To handle escalated calls from customer and resolve the issue at first point.
• Maintain work instructions and ensure that all manuals are kept up to date and assist in the communication and embedding of any changes.
• Assist the Contact Centre Team leaders to evaluate calls and provide coaching and feedback.
• To provide constructive feedback to Team leaders and CSRs
• Process and respond to complex requests received on behalf of our clients.
• Identifying skill gaps within the wider business and work with leaders to educate and reduce double handling within all Civica departments.
• Liaise with external stakeholders to continuously lift the standard of service provided.
• To liaise via email and verbally to mutually resolve escalated issues.
• Enter media and Victorian Ombudsman threats into the tracker to enable analysis of trends.

Essential Skills and Experience:

• In-depth knowledge of relevant FOH guidelines, processes, and performance standards.
• Highly proficient with CJS systems.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures.
• Well-developed investigative, problem solving and decision-making skills.
• To work as part of a team to ensure that service standards are met.
• Self-driven with proven ability to manage workload and time autonomously.
• Intermediate Microsoft Office applications knowledge.

About the opportunity:

Rural Funds Management (RFM) has an opportunity to join the Finance and Accounting team as an Accounts Payable Officer. You will be at the forefront of ensuring financial precision through meticulous accounts data entry, seamless management of accounts payable and receivable functions, and the provision of support for general accounting processes. This role requires an individual who thrives in a busy and fast paced environment. This position is based in our Sydney office and supports working from home on Wednesday each week.

 Key Responsibilities:

Your responsibilities will include:

• Accounts data entry
• Accounts payable reconciliation
• Accounts receivable reconciliation
• Online banking inquiries & payments
• Bank reconciliations
• Reviewing accounts
• Preparing and processing payments
• Preparing and processing of expense claims
• Month end time charging
• Month end journals
• General ledger reconciliation
• Maintenance of fixed asset register
• Provide support for account audits
• Carry out administrative duties
• Assistance with monthly forecasting process
• Provide effective liaison and assistance to all entities
• Provide support with annual and half yearly audits

To be successful in this position:

• You will have experience in a similar role
• You will have excellent attention to detail, good numeracy skills, good organisational and time management skills and good oral communication
• You will have a high level of expertise with MS Office Suite, particularly MS Excel
• Candidates with a Certificate IV Bookkeeping will be highly regarded
• Candidates with a working knowledge or MS Great Plains and/or Dynamics is advantageous

• A competitive salary, between $70,000 - $85,000 p.a. (plus superannuation), dependent on your previous experience, skills, and qualifications
• Salary continuance and life insurance, and annual discretionary bonus subject to eligibility criteria

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 16 February 2024. Please note that candidates may be evaluated before the closing date.

 About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 240 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

In this fixed-term, full-time role the Project Support Officer, based in Richmond, will be responsible for overseeing the increase and updating of endometriosis resources that aim to improve the health literacy for those affected by endometriosis, their carers, and the health professionals involved in treating them.  The Project Support Officer would also act as a conduit between research and clinical staff - supporting the translation of research into practice.  This would involve many smaller, medium, and larger scale projects.  You will be part of the Julia Argyou Endometriosis Centre team and report to Dr Kate Tyson and A/Prof Sarah Holdsworth-Carson.

You will make an impact by:

• updating our existing resources (including patient guides, patient toolkit, website information, newsletters etc),
• organising Centre education webinars on relevant patient-centred topics,
• writing of JAECE Centre guidelines, assessment proformas and referral pathways as guided by subject matter experts (for adoption in the Centre and possibly other clinicians Australia-wide),
• in collaboration with the new Epworth Nursing Academy and as guided by subject matter experts, help coordinate the development of a unit of study about endometriosis for the Epworth Nursing Academy and an endometriosis study day (or symposium) for medical professionals including for GP outreach and education,
• assisting in data collection pertaining to clinic utilisation and Centre resource(s) uptake,
• in collaboration with JAECE researchers, undertaking an evaluation project on the clinic activities at the Centre,
• establishing and building relationships between JAECE and relevant NGOs and the Government-funded Endometriosis and Pelvic Pain centres were appropriate.

To be successful in this role…
You will have:

• Tertiary qualification in health, health promotion, public health or relevant discipline
• Demonstration of strong verbal, interpersonal, collaboration and written communication skills, and related experience in a health-related project officer role or similar role
• Knowledge of project management principles and methodologies
• Strong organisational skills and the ability to set priorities, work effectively, and achieve desired outcomes within specific timeframes
• Critical thinking and problem-solving abilities
• Demonstrate an innovative, proactive and creative mindset
• Commitment to self-development & learning

Position Description       Inherent Requirements

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Operations Support Officer to join the team on a Full Time basis across Sunday to Thursday Reporting to the Operations Manager, actively support the Operations Support Officer – Manning and Compliance, assisting with the delivery of daily manning compliance and Key People Strategies, including limited on call duties and designated contact for crewing enquires.

Key responsibilities include, but not limited to:

• Serve as the primary point of contact for employees regarding any payroll-related queries
• Document Control and Monitoring
• Asset Compliance Certificates and Support in Maintaining Records Employees Qualifications
• Implementing New Systems and Software
• Maintain ongoing liaison across all CWS departments to ensure compliance.
• Foster network relationships between office and on water crew
• High levels of marine safety and compliance.
• Other operational related duties as required by the Operations Manager.

THE CANDIDATE

To ensure your success you will demonstrate advanced literacy in Microsoft Office Products, problem solving and adaptable thinking strategies with a persistent and resilient attitude. Personally, you maintain strong organizational skills with the ability to work independently and outside of standard office hours.

The successful candidate will have/be:

• Advanced payroll program experience (Pay global preferred);
• Advanced excel skills
• Confident with the use of technology and communication devices;
• Excellent written and spoken communication skills;
• Strong inter-personal skills and a natural team player;
• Strong MS Office knowledge;
• Problem solving and adaptable thinking strategies;
• Experience in a similar administration role;
• Ability to proactively build and maintain effective working relationships with on-water crew;
• Marine tourism background (preferred)
• Desirable - First Aid, CPR

• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.

Are you looking for a rewarding and fulfilling role in a dynamic and supportive environment? Look no further! headspace Dandenong is seeking a highly motivated and enthusiastic Reception/Administration Officer to join our team.

As our Reception/Administration Officer, you will play a vital role in ensuring the smooth operation of our centre. Your key responsibilities will be to:

• Meet and greet clients, members of the public, staff, and other professionals with the highest standards of customer focus
• Handle all incoming customer queries and correspondence in a courteous, friendly manner
• Undertake any ordering or administrative functions associated with running the centre
• Assist in the coordination and maintenance of building and equipment
• Coordinate the booking and set up of meeting/training/board rooms, including catering requirements
• Perform data entry of client information, ensuring accuracy and confidentiality
• Reconcile Medicare income and manage Medicare Benefit Schedule (MBS) income
• Work in partnership with the Youth Health Clinic Practice Team Leader to create and maintain medical records for all clients
• Collaborate with other staff members, sharing knowledge and expertise in a professional manner to promote a harmonious working environment

To view a copy of the full Position Description, click here.

Want to make a difference in an Autistic child, young person or adult’s life? Join the Partnerships, Development and Autism Friendly team to support and enable our passionate people to deliver and create positive outcomes for the Autistic individuals we support.

An exciting opportunity has arisen in the Fundraising team to provide first-class communication with our supporters via email, phone, sms and mail. You will also provide administrative support to help grow, engage and retain supporter numbers. This is a full time, fixed term (6 month contract) position. 

What you will do:

• Support the team in providing exceptional supporter care and experience to Aspect’s supporters.
• Manage and respond to all inbound supporter and fundraising queries by phone, email, mail and online.
• Support the fundraising coordinator to coordinate correspondence with regular giving and cash supporters, including donation corrections/rejections, gift cancellations, payments and end of year receipting follow-up.
• Support the team to produce reports to contribute to growth strategy, liaising with the database team when necessary.
• Ensure supporter queries and complaints are handled sensitively and effectively in a timely manner.
• Maintain accurate and current information in Raiser’s Edge database.

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Assist guests with their luggage on arrival & departure.
• Process and input reservations following hotel reservations policy.
• Adhere to all Resaweb standards as outlined in respective manuals.
• Take personal responsibility to ensure that all enquiries are addressed.
• Monitor forward reservations on a daily basis.
• Maintain an open line of communication with the Reservations Manager, Front Office Manager, Director of Operations,. Revenue Manager and when required the General Manager.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Are you an experienced cleaning professional with great communication skills?  Do you focus on quality and have an eye for precision and detail?  We are looking for a supervisor who can guide and direct our domestic cleaning and catering staff to ensure a high standard of service is maintained across a number of site departments. 

Positioned as our ‘in-field’ supervisor, you will also be responsible for the collaboration of room cleanliness audits, food standard audits and reporting functions.  You will manage guest relations and be a key point of contact for guest related enquiries, escalating as required to management.  

This is the perfect opportunity to build your remote site experience by bringing your significant experience in the cleaning/hospitality industry and your well demonstrated supervisory & leadership capacity.

Key duties will include:

• manage staffing rosters, room cleaning & maintenance scheduling
• training of staff across both domestic cleaning and food services 
• implement hazard identification, risk assessment and safe work SOP's
• auditing our housekeeping department to ensure room cleaning standards are met
• assistance with accommodation bookings and office duties

Who are we looking for?    

You will be safety first focused, have a solutions mindset and excellent analytical skills along with proficiency across accommodation management software and generally strong technology skills.

You are the 'backbone' of our remote sites team and will contribute extensively to the effective day to day operations and service solution for our customers, ensuring that each experience is as close to that feeling of being in a home away from home.

It is essential you are a team player, happy to assist and get 'hands on' in the retail space, housekeeping, general mine site cleaning and other miscellaneous tasks as required.

This position is a FIFO 5/2 role from Townsville or Rockhampton, however other roster patterns may be considered for the right applicant. Our Quality Assurance Officers are required to work up to 10 hours per day.

Why choose Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.     

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.    

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Do you possess extensive expertise as a Quality and Compliance Officer, showcasing exceptional clinical knowledge and auditing experience, coupled with highly refined skills in time management, communication, and IT?

We are looking for a Quality and Compliance Officer to join our team. Candidates for this opportunity should be Registered Nurses. While this is a full-time work from home (WFH) position, regular intrastate and interstate travel will be necessary to visit our facilities located in regional and remote areas of Tasmania, Victoria, and NSW.

The Position:

The role of a Quality and Compliance Officer involves offering support and assistance to the Quality Manager in ensuring the efficient monitoring of compliance functions and the implementation of various quality-related initiatives.

What you can bring to the role:

• Successful completion of a Bachelor of Nursing or equivalent.
• Sound clinical knowledge including an understanding of current best practice.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• High level ability to utilise information management and computer systems.
• Working knowledge of the requirements of the Aged Care Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Excellent communicational, organisational, and time management skills with the ability to establish priorities, manage workloads and meet required deadlines.
• NDIS Worker Screening certification.
• Capacity to travel interstate as required.
• Demonstrated ability to use initiative, research and apply sound judgement to contribute to decision making and continuous improvements.
• A clear understanding of the importance of confidentiality in the context of the position.

Requirements of the Role:

• Undertake a range of audits against the accreditation standards related to residential aged care and home care.
• Work collaboratively with the Chief Quality and Risk Officer in identifying areas for continuous improvement to support quality and compliance.
• Work collaboratively with the Chief Quality and Risk Officer in the development of projects to support quality and compliance.
• Assist and support the Chief Quality and Risk Officer in the development and implementation of best practice policy and process.
• Develop and maintain a high level working knowledge of the electronic clinical support systems.
• Assist and support the Chief Quality and Risk Officer in developing, conveying and delivering on individual and organisational plans for continuous improvement.
• Maintain documented evidence of the organisations Quality Management Systems across all sites.
• Risk identification and mitigation.
• Trending and analysis.
• Preparation for external regulator visits including reaccreditation.
• Assistance with Gap Analysis and on-site support.
• Education including Quality related education as required by Facility or State.
• Oversight and support of clinical practice/medication practice.
• Attendance at internal and external meetings – as required by the business or at the direction of Chief Quality and Risk Officer.
• Attendance at announced/unannounced commission visits as needed.
• Care Manager support.
• Orientation of new management team members.
• Understand, comply with and report in line with the Serious Incident Reporting Scheme (SIRS).
• Oversight of facilities to ensure compliance that is delivered within the framework of Respect’s policies and procedures, legislative requirements, and meet the relevant service standards.
• Any other task as directed by the Chief Quality and Risk Officer.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• The ability to work from home.
• A competitive salary and flexibility.
• Salary packaging as a not-for-profit charitable organisation which can save an additional $5,000 in tax.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive working culture.
• Learning, development, and growth opportunities..

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Epworth Richmond is seeking Hospital Medical Officers (HMO) for roles in the Emergency Department.

As an HMO based at Epworth Richmond ED, you will report directly to the Medical Director, Emergency Department, Epworth Richmond. You will be responsible for providing care to both emergency patients and admitted patients within the department and short-stay areas.

This is a fantastic opportunity for an early-career medical professional wishing to gain experience in managing acute patients at Epworth Richmond in direct consultation with, and under supervision of Emergency specialists, and other experienced Emergency personnel.

In this role you will be able to consult and treat your own patients, in both the fast-track and main department, whilst under the supervision of experienced Emergency doctors. You will be able to gain procedural skills and expertise under the teaching programme of ACEM faculty.

8-10 hour shifts will be rostered to provide 24 hour HMO coverage , across weekdays and weekends. Penalty rates apply.

To be successful in the role you will have:

• An AMC-recognised Australian medical degree or completion of both parts Australian Medical Council exams
• PGY3 or greater. However, PGY2 may be considered depending on experience
• General APHRA registration OR provisional APHRA registration in the Competent Authority Pathway, with a view to completing your twelve months of supervised practice within the Epworth Emergency Department.

Additionally, the successful candidate will have:

• Working rights to work in Australia
• Commitment to delivering the best in patient care and safety
• Commitment to accountability, excellence and integrity
• Ability to work within a team focused environment
• Experience in an acute medical environment

Position Description      Inherent Requirements