Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a Hygiene Service Technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene provides a dedicated and expert hygiene service. It offers the widest range of washroom hygiene services including the provision and maintenance of products and cleaning services.

We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, servicing around Bendigo.

If you’re looking for a job that offers autonomy, flexibility, and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including a fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross-functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Current and valid Australian driver's license
• Eligible to work full-time in Australia
• Cleaning or related industry experience
• The ability to work independently to achieve set targets
• The ability to communicate to internal stakeholders and clients both orally and in writing
• Manage, maintain, and build upon client relationships
• Confident using a mobile phone service app/tablet

As part of the recruitment process, you will be required to complete pre-employment medical, references, and police checks.

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Senior Service Desk Agent, you'll look after Tier 2 resolutions being a point of contact to our biggest clients. No two days will be the same as you’ll be constantly thinking outside of the box to troubleshoot and resolve issues, ensuring the most efficient and effective customer service, possible!
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 8:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.

You’ll value being part of a team and you’ll also be comfortable working autonomously. We’re looking for someone who is passionate about developing a career in the ever-fast-changing world of IT and someone who truly values the customers they support.

In our successful candidates we are looking for:

• Self-starters who are motivated to further develop their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.
  

If you have any of the following skills and qualifications, this will be advantageous to your application:

• ITIL v3 foundations
• Experience using Service Desk ITSM tools or CRM tools
• Windows 7 through 10
• Microsoft Office 2007 through O365
• Active Directory
• Web browsers
• Web and Mobile applications
• Microsoft Exchange
• Hardware and Software installation
  

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline or NV1 Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We have an opportunity available within our service department at our Brisbane branch, QLD for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This role will suit a team player who enjoys working in a busy and fast-paced environment. Reporting to the Service Manager, the successful applicant will be responsible for:

Position Tasks:

• Ensuring all HSE procedures are followed, and all incidents are reported accordingly.
• Quote, Coordinate & Oversee all Field Service activities
• Service Sales (drive existing strategies, visit customers, sell service products like maintenance contracts etc.)
• Ensure Target for Turnover is achieved within your team
• Quality (Lead time, NCR, customer feedback, Quality action list, Calibration, testing and tagging, certification, tool listings, etc.)
• Ensure Employee Training (competence management) is up to date
• Supervise employees, contractors and visitors as required from HSE and Quality perspective
• Able to travel as needed and support team members on site at times

Come and discover the opportunity to join our Orrcon Steel business in our National Customer Service Team based in Gillman, SA as a Customer Service Representative. Orrcon Steel a leading Australian steel distributor and manufacturer of steel tube and pipe with nationally recognised brands. 

Our team is growing, and we would love you to join us! 

In this varied role, you’ll join our supportive, customer-focused team renowned for providing consistently high levels of customer service. You’ll interact with our national distribution business customers and support our local branches, delivering a premium service to our customers and helping our business to increase sales and develop ongoing relationships now and into the future. 

When you join our team you will receive a competitive remuneration package including our profit share plan (bonus incentive scheme).  We offer flexibility for work/life balance, access to varied health and wellbeing initiatives including our Employee Assistance Provider, annual flu vaccinations, on-site car parking, on-line physio, and training and development including LinkedIn learning access. 

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7:30am to 5:30pm.

This role will offer variety and scope for an enthusiastic team player who enjoys internal sales and customer service. A self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also enjoy keeping busy and working in a supportive team environment.

What Will You Do?

As a key contact for sales and service enquiries, who leads with enthusiasm and is invested in the team’s success, you will:

• prepare and follow up on customer quotes
• managing sales enquiries via email and phone; including both inbound & outbound calls
• identify opportunities with our customers to provide value-add services
• reach out to new or existing customers to identify potential opportunities to generate further sales growth
• support our external sales teams and branches across Australia
• provide internal support and regular feedback to relevant sales teams regarding customer and competitor information
• resolve issues and seek ways to improve the customer experience

More About You

We’re ready to support your learning journey. You could have experience in a similar customer service role, or perhaps you come to us with a sales administration background. You don’t need to have experience in the building industry.

Where you’ll add value from day one is your motivation to provide exceptional customer service and your energy and enthusiasm for learning. You will bring:

• experience working in a customer service environment
• high attention to detail with a natural curiosity to resolve discrepancies
• excellent interpersonal skills and the ability to negotiate mutually satisfying outcomes
• confidence in your computer skills and your ability to learn new systems
• a willingness to grow, learn and develop yourself

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers  

Together we can make a world of difference.

Applications close Monday February 5th, 2024

• Previous experience with Opera Cloud or related PMS systems is a significant advantage, allowing you to leverage your skills and make an immediate impact.

• Embrace a "can-do" attitude and possess full availability, ensuring you bring enthusiasm and dedication to every task.

• Enjoy the perfect work-life balance while living in the tropical paradise. Immerse yourself in a vibrant community and relish the beauty of your surroundings.

• Commit to a rewarding journey of at least 6+ months, during which you'll not only contribute to our success but also grow both personally and professionally.

• Rest easy knowing that accommodation is taken care of, allowing you to focus on what matters most—your role and the incredible experience that awaits you. Apply now to be part of our thriving team!

About Us:

CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role: 

In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. The Service Technician – Shift Team role will be the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.

Shift team members will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The position will monitor the critical infrastructure 24 hours a day, 7 days a week and be able to make quick decisions on prioritisations and escalations based on their experience. The shift team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to processes and procedures.

Other responsibilities include:

• Promptly responding to service requests and emergency faults.
• Conduct initial fault finding, determine causes, and implement remedies.
• Communicate repair timelines with internal teams for coordinated client communications.
• Perform critical switching to prevent disruptions in case of equipment failure.
• Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.

 About You: 

We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).

• Proven experience/ exposure in trade or critical facilities.
• Prior experience in critical infrastructure environments with adherence to strict procedures.
• Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
• Exposure to data center equipment, including CRAC units, UPS, generators, and fire systems.
• Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.

Please note: this position works on a rotational 12hr shift roster (2 days, 2 nights – 4 off)

Working Rights: 

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

How to Apply: 

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

 Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, and supporting the greater team in general.

Job Description:

We are currently seeking an experienced Service Manager to join our team in Sydney East Metro Region (Campsie, Caringbah, Cronulla, Kingsford and Rockdale).  In this role, you will be responsible for the delivery and profitability of Workforce Australia contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of Workforce Australia consultants within your designated area, as well as all relevant KPI measures.

Key Responsibilities:

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
• Establish and communicate clear direction for the effective operations of all locations / Regions, set objectives and priorities, promote effective teamwork and innovative solutions.
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods.
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance.
• Ensure placement rates are achieved across all locations / Regions in line with approved Workforce Australia budget.
• Liaise with local community providers to build relationships to achieve direct registration pathways, and represent atWork at public forums and on various committees as required.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth we are adding 2 new roles to our Customer Service Team which will primarily be responsible for communicating with our customers via our numerous social media platforms.

Main Responsibilities

• Communicating with customers & ensuring customer satisfaction through social platforms on comments and DMs and via emails & live-chat
• Handle customer queries professionally, provide knowledge & solutions and follow up as required
• Ensuring customer profiles & communication is documented

• Provide backup and support to other Customer Service team members as/when requested

• Experience working in a customer service role
• Strong organisational skills, ability to multitask and show initiative
• Comprehensive computer skills with an iMac
• Strong attention to detail
• Knowledge of social media platforms, primarily Instagram & TikTok
• Flexibility to work a rotating roster and extra hours when required

• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year
• Exciting career opportunities
• Onsite gym, weekly pilates onsite
• Kitchen stocked with goodies including fresh fruit and coffee

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: launched in 2023 – provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions.

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The Role

We're on the lookout for someone to join our awesome Customer Service team. They’re the first point of contact for our owners and hirers (customers) via phone, tickets, and live chat. They help our customers with all sorts of things from finding the right vehicle to hire, helping with listings, verification checks and managing breakdown and accident call-outs.

If you would like to join this incredible team, you’ll need experience in a customer service role (ideally in a call centre). We’re open to your industry experience but insurance, travel, hospitality or retail would help set you up for success. Exceptional communication skills and the ability to actively listen and respond empathetically to customers is essential. You also need to be comfortable thinking on your feet and problem solving. Geographical knowledge and understanding of Australian and New Zealand locations would also be an advantage.

This is a fast-paced role so strong multi-tasking skills and the ability to switch between systems whilst talking to customers is required. This is a full time position working out of our headquarters in Newcastle, NSW. The team is very close-knit, fun and collaborative and sets all new team members up for success with a comprehensive onboarding and training program.

• Able to work a 7-day a week roster (mostly Mon-Fri but some weekends required)
• At least 2 years experience in a customer service and/or sales role
• Experience in a call centre environment (desirable, not necessary)
• Strong communication skills
• Resilience, work well under pressure and within a rapidly changing environment
• Effective time management skills with the ability to prioritise tasks

• Comprehensive training
• Work in a fun dynamic ASX-listed start-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Employee rewards & recogition
• The opportunity to work with a team of creative go-getters who are passionate about -promoting thousands of vans and endless adventures!

Date Posted:

Country:

Location:

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Click on this link to read the Policy and Terms

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

The Opportunity

Come and discover this flexible opportunity to join our Lysaght business at our Biggera Waters branch as a Part Time - Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

This is a great opportunity which has the potential to provide flexible work hours and possibility for a job share arrangement giving you the work life balance you desire!

You will be supporting our call centre and data entry team managing enquiries that come via phone and email. Our customers are a mix of homeowners and builders requiring a variety of superior products and solutions that we offer. Being the face of BlueScope, you will ensure all our customers receive exceptional service.

What Will You Do?

Working with a friendly and inclusive team you will be a key contact for sales and service enquiries received via phone and email, this will see you: 

• interacting with our customers via phone and email managing quotes and queries
• following up on quotations and inquiries converting these into sales opportunities
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and the customers delivery timetable
• nurturing and growing relationships with customers to uncover new business and sales opportunities
• continuously look at new ways of improving internal processes and consistently improving the total value proposition for the customer

More About You

With your positive attitude and willingness to grow and develop yourself in the role you will bring:

• experience working in a customer service environment
• high attention to detail and ability to complete multiple tasks simultaneously
• a strong customer focus with the ability to resolve issues effectively and efficiently
• a willingness to grow, learn and develop yourself
• demonstrated computer competency including MS Office

Why BlueScope

BlueScope has the longest average tenure of any major Australian company, where we care about your personal and professional growth. We train and develop our people in challenging and fulfilling jobs, investing in both individuals and teams. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Wednesday, 31st January 2024.

Are you ready to make a difference - 12 month Fixed Term Parental Leave cover.

At Community Connections, we're not just a day program for people living with disabilities; we're a vibrant community that thrives on connecting people with their community. With our service sites based in Lilydale and Mt Evelyn we are passionate about tailoring unique programs and activities to empower people living with disabilities to live a fabulous life.

About the Role

 As an Outcomes Lead at Community Connections, you will play a pivotal role in mentoring and guiding a team of Disability Support Workers to deliver high-quality, person-centered outcomes for the people we support. Your responsibilities include:

• Understanding, developing, and refining individual programs of support in line with a person’s NDIS goals
• Developing links to a person’s community that offer them greater opportunity for inclusion and the development of valued social roles
• Onboarding, supporting, supervising, and developing of assigned team members
• Managing transport logistics during service delivery
• Collaborating on service quality monitoring, planning, analysis, and reporting
• Working with the Leadership team to ensure smooth rostering and system updates
• Collaborating with peers to maintain accurate person-supported information and documentation
• Reviewing and approving Carelink entries in line with payroll and billing requirements
• Delivering hands-on disability support work as required
• Student placement supervision as required

 About You

 We're looking for someone driven to make an impact to the lives of the people we support and a genuine passion for building capability and supporting their team.

 You will:

• Be a natural influencer, modelling a positive attitude, professional conduct and unwavering commitment to quality outcomes and service delivery for staff, individuals with disability and the community.
• Possess a deep understanding of the NDIS, its funding, and systems.
• Have experience in leading and inspiring small teams
• Have prior support worker experience including demonstrated understanding and knowledge of the tasks of a disability support worker
• Be committed to service excellence, human rights, and zero tolerance to violence, abuse, neglect, and exploitation.
• Have experience running a day service (desirable)

Why Join Melba?

• Plan your life around regular working hours each week – Monday to Friday.
• Flexibility to attend personal appointments when needed
• Gain secure employment in a growing organisation and industry
• Access to $15,900 Not For Profit Salary Packaging benefits plus $2,650 meal entertainment packaging per FBT year.
• Join a supportive and collaborative culture ready to support you and your growth
• Comprehensive training and support provided

About Melba

Melba are a well-established, values-based, not for profit organisation providing disability support services for more than 50 years. Our services include:

• Accommodation
• Participation & Learning
• Respite Care
• Employment, Volunteering and Skill Building. 

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day. Our workplace culture is deeply rooted in respect, work-life balance and flexibility.

Click the Apply button and submit your current resumé today! For a confidential discussion please reach out to Charles Jeffrey – Outcomes Manager, Community Connections on 0427 422 047.

Melba is an equal opportunity employer.

We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply

Job Title

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

Saab Australia (Saab) and Philips Australia have signed a contract for the delivery of innovative healthcare solutions as part of Australia’s deployable health capability (DHC) program. This Joint Programme is an Australian Government Department of Defence, multi-phase project which involves the identification and development of Healthcare capabilities required to prevent, treat, manage and evacuate casualties during joint military operations, in the defence of Australia and its interests. It is also intended that this capability will be used by the ADF to support disaster relief & humanitarian activities.

Your role:

This is an exciting new opportunity to join the Philips teams as the Field Service Engineer on this programme. You will be required to perform maintenance activities (Preventative & Corrective), conduct inspections of technical and non-technical in nature and also provide engineering support to our customer. Equipment involved will included Patient Monitoring, Defibrillators, Ventilators, Anaesthesia systems, Electrosurgery systems, etc.

Key responsibilities include:

• The On Site Bio Med / Field Service Engineer is the ambassador of Philips within the project ensuring that all customers are satisfied while meeting or exceeding our on site activities.

• Executes technical service to the requests, problems, or planned service activities.

• Accurately documents service records inclusive of diagnostics, resolution & test procedures and case status using the service management system.

• Actively Involved in Customer escalations, Complaints (safety / non-safety related) or feedback, following agreed processes to ensure that information is captured accurately as possible, managing associated action plans to completion.

• Will be technically competent as a Bio Med engineer to be able to manage all support aspects of the contract for all products offered under Philips workshare in JP2060.

• Able to perform maintenance activities, Level One repairs and Problem Solving irrespective of vendor

• Taking a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated on progress according to the company process. 

• Maintaining a high level of knowledge through continual training and development and keeping up to date of new technologies relevant to your area of focus and take on new technology.

• Be able to work reasonable additional hours outside business hours at such times as are necessary to efficiently and effectively carry out the job role as defined by Philips from time to time.

This role will be based in Bundama , where yyou will deliver service at the Deployable Health Capability Support Centre. There will be travel required when needed to various Defense establishments within Australia as below:

• Queensland - Brisbane (Enoggera), Ipswich (Amberley) Townsville

• Northern Territory - Darwin

• South Australia - Adelaide

• New South Wales – Sydney, Newcastle, Regional NSW

• Victoria – Regional, Albury

• Tasmania

You’re the right fit if:

• A degree-level education or equivalent experience in Biomedical engineering, Electrical Engineering or experience as an Engineer in the Australian Defense Force specializing in Communications Electronics, RADAR, Instrumentation or Avionics.

• Experience in customer-facing service engineering background within the medical equipment industry would be ideal.

• Strong IT skills, and the ability to work in a fast-paced environment

• To be successful, you will be required to hold a full AU drivers license. Police checks and Military clearance check will also be required

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

What You'll Do:

Reporting to the Food and Beverage Operations Manager, you will assist in guiding the Food and Beverage team across multiple facilities to delivery an exceptional experience for all team members and resort guests, play a leading role in designing & executing the Food & Beverage Operations within the resort.  You will also:

• Ensure the Food and Beverage Department represents the core values of NRMA in terms of professionalism, cleanliness and guest experience.
• Maintain these standards whilst working within monthly financial budgets set by NRMA.
• Work professionally alongside the Chef, Resort Management and Events Team, to create industry leading outlets and functions, and
• Create and maintain a positive, dynamic working culture that creates moments of exceptional quality.
• Train and guide Food and Beverage Hosts and ensure service standards are met
• Lead team members in all aspects of the daily operation of the Restaurant/Café, providing the necessary assistance and training where required
• Barista duties as required
• Other duties as may be required from time to time due to operational needs and much more!

What You'll Bring:

Ideally, you will have previously managed or held a senior role in a Food and Beverage department you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.

• Experience in a restaurant and or previous customer service experience.
• Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
• Ability to communicate to the resort team the NRMA business goals, as well as the resort specific goals, and to encourage and support initiatives which may assist those goals
• Knowledge of and ability to maintain a safe and hygienic working environment.
• Ability to maintain control and composure in difficult situations
• Knowledge of relevant statutory/regulatory requirements impacting on resort operations such as Liquor Accommodation Acts and Environmental Legislation

Know You Belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

We want a collaborative + caring + quirky Food and Beverage Supervisor to join our diverse team on a full-time basis. We see this person as being an experienced food and beverage professional; able to assist with day to day operations; willing to coach the team to ensure the delivery of best value quality service; and contribute to a collaborative and caring working environment. 

In addition, we need someone with:

• The flexibility to work a variety of hours, including nights, weekends and holidays (but if you can't work all the above, please still apply)
• Previous experience in a supervisory or management role
• A commitment to being both team + guest obsessed. 

Oaks Perth Hotel are currently looking for enthusiastic, professional and hands-on Food and Beverage Attendants to join us on a Part time basis. 

You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.

Key Responsibilities Include:

• Taking guest orders
• Making coffee
• Memorize menu and offer recommendations
• Serve food and beverages to guests
• Provide guests with exceptional customer service