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AtlamGroup

Food Process Workers

Full-time

Palmwoods, Queensland

F&B / Tourism / Hospitality

10 months ago

Production Operators Food ManufacturingAbout the RoleWorking in a fast-paced food manufacturing environment, you will be part of a team working across..

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EPG Payroll and HR Pty Ltd

Customer Service Manager

Full-time

Caringbah, New South Wales

Customer Service

10 months ago

On behalf of our client, we are looking for a Customer Service Manager.The role will be responsible for overseeing the administration of the company�..

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EPG Payroll and HR Pty Ltd

Corporate Service Manager

Full-time

Caringbah, New South Wales

Sales / Marketing

10 months ago

On behalf of our client, we are looking for a Corporate Service Manager. The role will be responsible for overseeing our Client’s operations, suppor..

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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

10 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

10 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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AtlamGroup

Customer Service Officer

Full-time

Coopers Plains, Queensland

Customer Service

10 months ago

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our inn..

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

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Nick Epifano

Customer Service Logistics- January 2024 Start

Full-time

Bundoora, Victoria

Customer Service

10 months ago

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging p..

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

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Loretta Callanan

Service Sales Administrator

Full-time

Gladesville, New South Wales

Customer Service

10 months ago

Service Sales Administrator role now available! Your new company I am currently recruiting for a full-time, permanent Service Sales Administra..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

10 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendants - DIDO

Full-time

Mackay, Queensland

Customer Service

10 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate?transferrable skill set with a..

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AtlamGroup

Field Service Engineer - QLD

Full-time

Brisbane, Queensland

Customer Service

10 months ago

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering res..

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? Due to growth in the region, we are seeking a Field Service Engineer to join Drägers high performing Medical Service team based in Queensland. If you have some field service experience, are open to learning and enjoy a hands-on position servicing our hospital customers, we would love to hear from you. Your role: Based in South-East Queensland and covering our client base across the whole of QLD with the occasional interstate trip, your strong customer relationship management skills and technical knowledge will ensure your success in this varied position. In your new position, you will focus on the preventative maintenance, troubleshooting and breakdown of Dräger medical devices across QLD including the installation of new devices, software upgrades, providing basic operating instructions and user training of devices. With access to our Head Office in Notting Hill, Vic and on the job training as well as formal technical manufacturer training, you will gain exposure to the whole range of Draeger’s medical portfolio, learning from the team. To meet our customers’ requirements, you will be required to work on the occasional weekend and after hours (paid overtime will be applicable). Who you are: You will be a graduate excited to gain learn the world of Biomedical Engineering or an experienced Field Service Engineer or Technician with experience of biomedical devices or equivalent with a Restricted Electrical Licence and ideally a Biomedical Engineering Degree / Electronics Diploma. Being a team player with excellent communication skills you will provide a high level of customer service in this highly regarded position. As a Field Service Engineer, you will be motivated to achieve your KPI’s and will be provided with a high level of autonomy. In turn your ability to learn new service skills and technical products will be paramount in this position. Added to this, your time management skills, strong communication skills and proficiency in MSOffice will be essential as is a current driver’s licence. Who we are: An international leader in medical and safety technology, Dräger develops innovative equipment and solutions that people the world over trust. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives. The position of Field Service Engineer is within the Medical division covering the product range of patient monitoring equipment anesthesia workstations, ventilation equipment for intensive care, emergency and mobile ventilation units, warming therapy equipment for infants, theatre pendants and IT solutions. Benefits for you: Join the Dräger team to help improve lives of both our customers and…

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AtlamGroup

Customer Service Consultant

Full-time

Parramatta, New South Wales

Customer Service

10 months ago

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions ..

Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models. This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. Benefits Monday to Friday Work/life balance - Hybrid working arrangements. Great team environment Part-time (min. 20hrs per week) or Full time (7hrs per day, 35 hours per week) available. Full-time shift rosters will be 7.5 hours (including unpaid lunch break) between 7:30 am - 6:00 pm on a rotational roster. About the role As a Customer Service Officer, you will be responsible for the following: Ability to deliver high-quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties. Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution. Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs. Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner. Ability to confidently use multiple technology platforms and databases. Working with call centre key performance indicators (KPIs) To be successful, you will possess the following: Strong commitment to customer service delivery Outstanding communication skills Excellent listening talent High degree of autonomy and therefore self management Think outside the square - solid problem solver Sound IT experience, with the ability to use multiple technology platforms and databases. How to Apply If this sounds like an opportunity you would be interested in, make sure to APPLY today. For any questions, feel free to reach out to our Business Support, Executive & Government division on 02 9267 8211. Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Cleaning

Full-time

Townsville City, Queensland

Customer Service

10 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a..

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AtlamGroup

Customer Service Team Member

Full-time

Horsham, Victoria

Customer Service

10 months ago

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role: Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved: Provide our customers with the best experience across the store Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You’ll need: A genuine passion for customer experience To be able to approach, connect and confidently interact with customers An eagerness to learn about products and services To act with integrity, be safe and do your best The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply? As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself. If successful, you will then be invited to complete an online video interview by email. Don’t worry,…

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AtlamGroup

Field Service Diesel Technician / Mechanic

Full-time

Horsham, Victoria

Customer Service

10 months ago

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams tea..

Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Horsham branch. This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster. If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you. Your typical day will include: Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines Providing outstanding customer service to our loyal customers Compiling and completing accurate reporting Working autonomously to manage your time and maximise efficiency Maintaining a safe and clean work environment Liaising with our internal service and parts department Maintaining a William Adams service vehicle ABOUT YOU To be considered for this role you will have the following skills, experience and attributes: Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar) Be able to service customers and their equipment to a very high standard Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have) A proactive and positive attitude, with strong work ethic A strong commitment to safety, health & environment procedures Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded) Proven ability to be self-motivated and to work unsupervised WHAT IS ON OFFER?... A base rate up to $42 - $48 per hour (dependent on roster & skill level) Allowances Leave Loading Super Uniforms (laundered) PPE Tool Loans (interest free) Fully equipped service vehicle Overtime (plenty on offer) RDO for 5x2 roster OEM Tooling Cat parts store discount Ongoing training & development Relocation assistance up to $5000 for eligible candidates Flexible family friendly roster options Career progression opportunities Trade upgrade opportunities Employee Assistance Program Employee Referral Program – refer a mate & receive up to $3000 Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more! If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you! Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

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Sindorf Marsh

Technical service consultant - Laundry Systems

Full-time

Acacia Ridge, Queensland

Information Technology

10 months ago

Due to ongoing growth, Andrew Barton Laundry Systems are now looking for a Technical Service Consultant for their QLD Head Office Based at the warehou..

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AtlamGroup

Transport & Service Specialist

Full-time

Stapylton, Queensland

Transportation / Logistics

10 months ago

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternatin..

Permanent, full time position -Sunshine Coast Generous base rate plus overtime Training & development opportunities Must be willing to work Alternating Monthly shifts 1 month 4am start the next month 3pm start Who we are Cleanaway Daniels, part of the Cleanaway group, is a company that provides a diverse range of product and service solutions across the Healthcare arena with the intention of 'making healthcare safer'. Our customers range from hospitals, clinics, vets, pharmaceutical companies and more. What we offer Overtime/Penalty Rates paid for weekends and Public Holidays - when available Uniforms and PPE provided Job security Work-life balance Discounts on private health insurance Your new role Multi-stop pickups and deliveries of bins Unload and load the truck in a safe and timely manner, incorporating hand unload and pallet jack work Ensure all freight is scanned, accounted and paperwork completed as required Load restraint compliance Be part of a proactive safety culture and participate in all safety initiatives Your skills and experience Previous commercial driving experience, multi drop preferred HR Drivers licence required Be able to work independently Be willing to be part of a sustainable company Display a superior commitment to safety *Please also note this role requires some heavy lifting, with the loading and unloading of trucks as well as various dock tasks. How to apply To Apply please submit your current resume by clicking the APPLY NOW button. Due to the nature of the work and clients we service all drivers are required to complete a Pre-Employment Medical involving a Flu Shot and vaccinations against Hepatitis A & B. Police Criminal History Checks as also required as part of the pre-employment process. Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. www.cleanaway.com.au

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AtlamGroup

Customer Sales & Service Coordinator

Full-time

Campbellfield, Victoria

Customer Service

10 months ago

Customer Sales & Service Coordinator CAMPBELLFIELD Competitive salary sales bonus scheme Non-customer facing role Exceptional Benefits A great opp..

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AtlamGroup

Field Service Technician - Salt Lake City, Utah

Full-time

Field, South Australia

Customer Service

10 months ago

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures..

Field Service Technician - Salt Lake City, Utah Career Are you interested in joining an innovative smart technology company? RCT designs, manufactures and delivers custom technology and service solutions to support global clients and is a leading provider of Remote Control and Automation solutions for mobile equipment in the international mining industry. The RCT group has over 49 years of history with customers in more than 70 countries worldwide. This opportunity is based in our Salt Lake City, Utah branch and involves product installation, service, repairs and technical support work throughout the United States and internationally. The successful applicant must have equivalent qualifications to auto electrical with a strong interest and/or prior experience with electronics or radio communications. Knowledge of heavy earthmoving machine electrical and hydraulics is also an advantage. Essential requirements to apply: Extensive knowledge in 12/24 V systems on mobile equipment 3 to 5 years of experience working in a mechanical/electrical field Ability to read and interpret electrical and hydraulic schematics Responsible for installing, calibrating, configuring, maintaining, and testing remote control systems and related solutions on mining equipment Understand how to integrate control/automation/protection systems into machine electrical circuit Computer literacy in Microsoft Suite Medically fit and able to pass regular drug and alcohol testing Hold or be able to obtain MSHA Certification Hold or be able to obtain a First Aid Certificate Experience and ability to work both underground and surface mines. You must be a United States resident Valid driver’s license with no restrictions Have or able to obtain a valid passport Applicants must have the following attributes: Able to work away at short notice at various locations throughout the United States and possibly internationally High-quality workmanship and work history Stay current with the industry, customer, products developments and technical best practices Strong customer focus with the ability to represent RCT Able to work with minimum supervision with a disciplined approach to job responsibilities Honest, trustworthy and reliable Wanting to advance in their trade We offer: A competitive package with benefits based on experience Structured in-house and external training programs Work with a specialized and established OEM/Dealer in automation and technology in the mining sector You can refer to our website at rct-global.com for further information on RCT. If you would like to be considered for this position, please email your resume to How can we help?

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AtlamGroup

Service Supervisor

Full-time

Beresfield, New South Wales

Customer Service

10 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It’s a big responsibility, and we have committed to do it.As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.An exciting new position to join us at FLSmidth as a Service Supervisor to supervise the co-ordination of service and maintenance work carried out on FLSmidth Pty Ltd and other equipment for our clients.Taking responsibility for the effective management of the Service team on site and workshop, working towards improving safety, costs and the quality of service offered to our clients.Job ResponsibilitiesPlan, organize and administer planned and unplanned service activities. Effectively coordinate sometimes changing priorities with a high degree of autonomy and sound judgement.Assign work tasks with the guidance of; Purpose, Context, Quality, Quantity, Resources, Time.Consult with Planning roles regarding assignment of Service Technicians to complete Predictive (PdM) and Preventative (PvM) tasksReview task schedule with Planner to identify issues relating to tasks;Pre-shut preparation, parts availability, tools, equipment, trade skillsInteractions/overlap (physical proximity, conflicts)Resource priority (eg. Cranes, forklifts, VA, Huck bolt Machine)Completion of correct work documentation, inspection and other reports pertinent to customer specifications.Review/edit PdM condition information; review customer reports and ensure quality is of a high standard before presentation to customer.When assigned onto another FLSmidth Supervisors’ site – take a backup and support role as well as hands on as required.Monitor and guide the execution of site maintenance daily tasks ensuring efficient and effective use of time management and prioritization.Review component historyIdentify wear out and other failure trendsEngage with engineering to develop improved maintenance tacticsRevise Pv and Pd maintenance tasks.Supervise the site and workshop activities of the Mechanical and Screen Service teams to ensure productive outcomes, and ensuring optimum utilization.Actively assist in the selection process to ensure qualified applicants are selected who will contribute well to overall team performance. Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and co-operation is valued and encouraged.What you bringEssential – skills and experience in a similar role as a Service SupervisorExperience in organizing and delivering a variety of Service activities in the mining industryTrade Qualified; fitter, mechanicalPrevious experience of supervising a site service team within the mining sectorCHPP Shut-Down experienceRelevant Coal Mine inductions and valid competencies (not essential, can be provided)Current State Manual Drivers…

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AtlamGroup

Technical Service Engineer, Pumps-Cyclones-Valves (Australia – Eastern Region)

Full-time

Brisbane, Queensland

Information Technology

10 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.We are seeking a highly motivated and knowledgeable individual to join our team as a Technical Service Engineer for our Eastern Region, based on the East Coast of Australia.As the key site-based contact for our Customers, the Technical Service Engineer role is critical to provide regular value-adding site visits. You will be responsible for overseeing the product line of KREBS Pumps, Cyclones, Valves, Hose & Rubber (PCV) performance in the field as well as targeting competitor installed base to replace & offering technical solutions with our Teams. This is an excellent opportunity to showcase your expertise in service solutions and drive the success of our products in the region.Job ScopeCustomer focused service support for all Pumps, Cyclones, Valve, Hose & Rubber products in the region - routinely monitoring & offering improved performance solutions to Customers. In-depth knowledge of rebuilds, oversee site installation & routine maintenance of PCV equipment.Targeting competitor installed base, gathering process-data & working with technical teams to offer our products showcasing improved performance, lower total ownership costs, better availability & service support.Technical solutions sales through identifying site issues & troubleshooting - willingness to drive business development and build relationships for repeat business.Maintain site based installation list & monitor performances.Collaborate with the regional sales teams to effectively promote and market our products/services to relevant customers in the region.Work closely with Sales Area Managers, Regional/Global Product Line Management, Capital Sales, and Inside Sales to develop winning proposals.Provide comprehensive training and guidance to customers, sales representatives, and site support.Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups, and ensure proper aftermarket support, including warranty/quality issue resolution.Report won/lost opportunities and customer feedback, including market intelligence, competition activities, and suggestions for product design and improvement based on specific customer pain points.Collaborate to support the successful launch of new products/services in the region.Assist with mining sales opportunities in region.What you bring:Experience in Supporting delivery of technical sales briefings for customer and company representativesExpererience gathering input to customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product…

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AtlamGroup

Assistant Commissioner, Queensland Ambulance Service

Full-time

Brisbane, Queensland

Customer Service

10 months ago

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: Demonstrated high level executi..

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Carly Aungle

Customer Service Officer

Full-time

Prestons, New South Wales

Customer Service

11 months ago

Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a bu..

Quick Apply

AtlamGroup

Apprentice Plant Mechanic (Heavy Mobile Equipment) Job ID: 31910 Marche Diesel Service

Full-time

Mount Barker, Western Australia

Engineering

11 months ago

We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining ..

We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining company. As part of this apprenticeship, you will have the opportunity to complete a Cert 3 in Mobile Plant Technology (mobile plant equipment) AUR31220. In this role, you will be responsible for a wide range of repair and service work, including fault diagnostics and repair, component rebuilds, mid-life overhauls, road transport repairs, fixed and mobile plant scheduled maintenance, as well as maintenance of the workshop and stores. Additionally, you will have the chance to accompany a tradesman in the field for field service work. The ideal candidate for this position is punctual, a confident communicator, trustworthy, reliable, and safety-conscious. It would be beneficial to have a manual driver’s licence and your own means of transportation to and from the depot. By completing a 4-year apprenticeship with us, you will gain the skills and knowledge necessary to tackle any task and work anywhere in the world with confidence as a technician, no matter the task at hand. Our mechanics are extremely passionate and eager to share their decades of accumulated knowledge with the next generation. If you are interested in this opportunity, please submit your resume and cover letter for review. We look forward to considering your application. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Apprentice Plant Mechanic (Heavy Mobile Equipment) Job ID: 31910 Marche Diesel Service

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