TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Responsibilities

• Perform daily settlement tasks under the supervision of senior staff members. 
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution. 
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records. 
• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures. 
• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary. 
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving. 
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy. 
• Contribute to daily settlement procedures and data entry into the ledger system. 

• 2+ years of full-time working experience in a related role.
• Well-organised with high accuracy levels, and attention to detail.
• Skillful with MS Office (especially Excel) and XERO applications.
• High proficiency in both English and Mandarin.
• Work well in a team, and be able to work autonomously and take ownership of tasks.
• Excellent communication skills and strong organizational and time management skills.
• Familiar with MT4/MT5 Trading system is a plus.

• Join a rapidly expanding international organization, providing you with the opportunity to contribute to its growth and success.
• Collaborate with influential senior stakeholders, leveraging your expertise to create a meaningful impact through your contributions.
• Thrive in a dynamic and high-energy work environment, witnessing the tangible results of your efforts swiftly.

Administrator/Coordinator - Home & Community Aged Care Sales team

• Full Time Permanent position based at Lewisham
• Not For Profit Salary Packaging
• Leading Aged Care Provider offering job stability and a great team!

Excellent opportunity for a diligent and highly organised Administrator to support our Home and Community field sales team. Use your highly developed communication and coordination skills to assist in the collaboration between a group of internal stakeholders to ensure seamless customer experience and onboarding.

Your strong time management and prioritising skills, combined with your sense of urgency will aid in your success. This role is fast paced with key deliverables and would be a perfect fit for an experienced administrator.

Your days will include;

• Data entry, ensuring all data is accurately entered
• Review and assignment of customer leads to correct sales person
• Booking client appointments in diaries
• Generating and reviewing reports 
• Customer service with internal stakeholders and clients

The ideal applicant will have:

• Excellent verbal and written communication skills
• Computer literate with the ability to learn internal systems
• Timely & accurate record keeping - client interactions & status
• Strong Data Entry skills with high level of accuracy
• Excellent attention to detail
• The ability to provide a seamless and supported hand over to business partners
• Must be able to provide evidence of Covid19 immunisation

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

Why you'll love working with us;

• Opportunity to take on an exciting role in a phase of rapid growth
• Build a career with a successful and leading values-based organisation
• Be part of a supportive and inclusive ‘people first’ culture
• Not For Profit Salary Packaging 

Sound like you? Apply Online now

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Who is the TDO?

The Technical Duty Officer team has a mission to support and protect all of ServiceNow’s public services. This role is unique in the tech industry and allows the TDOs access and engagement with teams across ServiceNow.

We leverage our broad technical experience to keep critical systems running through any event. TDOs execute fixes during Internet outages, hardware failures, configuration mishaps, and natural disasters.

We have a mandate to own these problems and see them through to resolution. Unlike traditional operations roles, we have the sole authority to make any necessary changes to fix issues and bring services back online.

The TDO is the last stop in escalation and always resolves the problem. Our organisation hires subject matter experts in CloudOps, Development, Systems Engineering, and Networking. We provide leadership to a strong Site Reliability Engineering (SRE) team. We attack problems from fine grained Linux kernel configurations to large scale capacity constraints.  The TDO provides solutions to ServiceNow’s planet-scale challenges.

What you get to do in this role

• Leverage your extensive system, network, and database skills to provide technical leadership for a team of on-site engineers who are responsible for the availability and performance of ServiceNow's cloud platform.
• Coordinate all recovery efforts and Lead as the crisis manager during all major outages to provide rapid relief and resolution to any issue that could be impacting the operational environment.
• Develop new solutions and build requirements for new procedures and automation and verify that these new services meet our needs before they are released to the production environment.
• Drive organisation-wide change (global) by participating in post-incident reviews, approving new architectural designs, and establishing strong relationships by working with many cross-functional teams.
• Make operations more effective by continually training and mentoring the team on all aspects of the operational environment.