Collections Officer

Collections Officer Apply now Job no: 493017 Work type: Full-time Permanent Location: Melbourne CBD Categories: Collections The Role; Working as a Collections Officer, you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation. In this role, you will; Engage in Inbound & Outbound calls to investigate, identify and establish connections with customers Negotiate the collections of outstanding funds Action incoming correspondence via email and mail Complete detailed and accurate file action notes for all customer interactions Work to a high level of customer service in line with client requirements Key Selection; Strong communication skills on the phone Fantastic attitude Due to clearance requirements, only Australian Citizens can apply What you’ll bring Strong computer skills - the ability to work across multiple systems, multiple screens, while maintaining dialogue…

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