At Stile, we have a key mission – to help teach scientific literacy skills. Currently, over 1,000 schools, 1,500,000 students and 52,000 teachers around the world use Stile.  From designing investigations to critically evaluating media statements, we want to equip our future citizens with the scientific literacy to confidently participate in public discourse around the ethics and social impacts of scientific issues. 

Here at Stile, we create world-class resources for science teachers (whom we call superheroes because… they are). Our resources (think videos, lesson plans, questions, simulations, activities, and more!) spark excitement and curiosity in every student. 

That's why we need your help! We're looking for creative science writers to join our team and help create kick-ass content! As a Science Curriculum Writer, you'll be responsible for distilling real-world scientific issues into accessible and engaging lessons for the classroom. We're passionate about giving students the best science education ever and we hope you are too. Ultimately, we're looking for people who love science and are awesome at communicating it to anyone.

You’ll be someone who lives and breathes science education. Sound interesting?

If so, please read below to find out more about what's in it for you. You can also read about the role's responsibilities in further detail. 

If you'd like to apply, please send us your CV and a cover letter (no more than a page or two) explaining why you're going to smash this role out of the park. Include a paragraph on which Behaviours of an Effective Stile-ist most resonate with you or which you disagree with and why. Address your letter to Clare Feeney and send both documents to [email protected].

Please note, if your application does not include a cover letter it will not be considered.

For more information on our hiring process, please refer to our hiring process.

We can't wait to hear from you!

What’s in it for you:

• You'll be working on something that really matters. We're coaching students to become problem solvers and critical thinkers in partnership with teachers. The internet democratised information. With a strong command of science, we believe that tomorrow’s citizens and leaders have a fighting chance of sorting the misinformation from the facts.
• You'll join a fantastic 70-strong team of teachers, scientists, artists and engineers who genuinely care about and work towards improving scientific literacy amongst our young citizens. We hold ourselves and each other to a high standard and love what we do.
• Your own professional development – we're lifelong learners here at Stile. Alongside teaching you everything you need to know to succeed in this role, you’ll have the opportunity to attend internal and external PD.
• A Mac laptop and whatever other bits and pieces you need to be productive remotely.

How you'll spend your time

This role will vary from day to day. It will always be interesting but might include: 

• Working side-by-side with our ‘dream team’ of other writers, teachers, simulation designers, illustrators, animators and editors to make the best science resource in the known universe.
• Finding novel ways to take the best aspects of the Australian and International science curricula and bring them together to create resource plans and unit plans that will excite teachers worldwide. 
• Collaborating with our engineering team on awesome new platform features or interactive simulations that support student understanding and leave room for teachers to shine.
• Raving on about the latest and coolest science news with other “science nerds” in our communal kitchen at lunchtime.
• Visiting schools with our amazing account managers to hear about teachers’ and students’ experiences at the coal-face and road-test new units and resources.

A bit more about you

• You're creative. You find inventive solutions to problems.  
• You're eager to learn. Super eager. You soak up feedback, incorporate it, and are constantly driven to be better. You can't help it.
• You love working in a fast-paced environment. We're dynamic; we move quickly.
• You're incredibly organised and can manage several projects at a time. 
• You're smart and you love to get shit done. You can hit the ground running.
• You're constantly thinking about how you could do your job better and accept feedback willingly. But you also aren't afraid to defend something when you think it's right.
• You are knowledgeable about the curricula, either the Australian Curriculum or the Next Generation Science Standards (NGSS). 
• You're passionate about sharing your love of science with others. It doesn't matter if you're a writer, communicator or educator; what's most important is that you want to share your passion for science with hundreds of thousands of students across Australia and beyond.
• You have a strong science background – this is essential for success in this role. Having a specialisation in chemistry, physics or maths is advantageous.
• You can communicate complex scientific ideas clearly to a younger audience.

Hours and location

This is a full-time, permanent role with some flexible work hours. We really value collaboration and about three days in the work week are in person in the office but we also really value focus time and this can be done at home or in the office, whatever works for you! During onboarding we want you to get the best experience so the first 4-6 weeks are in person in the office. We're all about what you achieve, not the hours of the day that you achieve it. Our (awesome) office is located on Exhibition Street in Melbourne CBD.

We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Associate (RA) to drive and execute  our solution to our partner institutions. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximize the value of these partnerships.

The Opportunity 

Reporting directly to the Team Lead, Relationship Management (Australia), the individual will team up with the Relationship Management and Sales teams, to support the execution of strategic initiatives (increased visibility, on campus meetings, orientations) and tactics (proactive/preemptive defense) designed to increase payer growth. He/she will help increase revenue by uncovering new business with existing clients, improving client retention, identifying opportunities for product improvement, providing accurate and timely issue resolution and assuring clients promote the Flywire Payment Solution.

• Collaborate with Relationship Managers to drive and support revenue/payer/money moved growth initiatives, activities and objectives
• Initiate, build, and maintain relationships with student facing points of contact
• Implement account plans to maximize utilization, growth and revenue
• Present products and services to clients in an informative, educational, and consultative manner
• Appropriate attention to escalations
• Organize marketing materials
• Share/recommend/support potential new opportunities
• Accurate updates to CRM for timely availability of information
• Monitor/report/review utilization, payers, and revenue 
• Conduct regular reviews with customer success team to ensure product and service satisfaction
• Provide continuous training and resource material management to all relevant client departments
• Maintain effective communications with client administrators across multiple offices

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

The primary purpose of this role is the preparation of monthly management accounts and analysis of the financial information. Along with the preparation of reports, key responsibilities include reconciliations and maintenance of accounts, providing support to creditors and payroll processes, completion of BAS/FBT, completing month end procedures such as payroll, closing books, accruals, tax etc and providing detail analysis on monthly reports to the wider business/executive team.

About You

To be successful in this role you will have:

• Tertiary qualification in accounting/commerce 
• CPA or equivalent or working towards this or a similar qualification is required  
• Experience with accounting software i.e. Great Plains & Preceda or similar
• Excellent written and spoken English  
• Strong interpersonal skills to build robust working relationships within a dynamic team environment. 

• Ability to analyse and communicate financial information 
• Proven ability to prepare a set of management accounts from start to finish 

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About Us

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne Online.

Swinburne Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At Swinburne Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

What you will do

Our OLAs are responsible for the following:

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team 
• Facilitating learning activities that engage and support student learning 
• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines 

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes.

What we can offer you

• 100% remote work with flexible hours to fit around your other commitments. 
• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for 21 hours of online training across this time period). 
• The ability to use your discipline expertise to help others achieve their goals 
• The opportunity to develop your online teaching skills within a forward thinking innovative organisation  
• A supportive and connected team to grow and develop within

Who are we looking for?

We are looking for candidates who have experience with psychological testing and evaluation. You must be proficient and confident in teaching factor analysis.

• You will hold a postgraduate qualification (Masters or PhD) in Applied Statistics or similar
• You will have a minimum of 3 years industry experience
• You are motivated by student success and passionate about online learning
• You are a passionate and clear communicator 
• You have strong presentation skills and the ability to maintain an engaging and positive online presence 
• You are proactive and organised
• You thrive in a remote working environment 

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students!

If you're interested, please apply via SEEK with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with Swinburne Online.

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Sydney Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

We are looking for experienced teachers to support the development of high-quality content to complete our VCE Psychology course . 

In particular, we are looking for passionate contributing writers to write a series of comprehensive and curriculum-aligned lesson scripts. 

This opportunity might suit you if:

• You have at least three years experience teaching VCE Pyschology in the classroom;
• You can commit to a minimum of 10-20 hours a week from now through to early March 2024; 
• You are experienced in, and enjoy making your own resources and lessons.

Employment will be contract-based and we offer AUD $400 per completed lesson script. 

You’ll enjoy very flexible working hours and the ability to work remotely from home from any location. You’ll also benefit from comprehensive training, as well as ongoing support from our fantastic EP Content Team! 

If you’d like to apply to be part of this exciting opportunity, please apply online with your CV and cover letter outlining your suitability.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

Note: This is a 9 month Full-Time fixed term Contract Role.

About the Group:

The Creative Group’s mission is for Canva “to become the most-loved brand in the world”. We are scaling our team, budgets, and operations to drive brand awareness and growth in our 100+ markets around the world. 

Our Mission in Growth Creatives is to drive Canva’s global growth through engaging performance, mobile and Lifecycle campaigns at speed & scale

About Role/team:

Canva’s Content Creative team is on a mission to empower our users around the world by providing them with world-class, inspirational Templates and Elements that help them achieve their creative goals. 

We work from concept to creation on high quality, globally relevant, trend-setting creative across Canva’s product ecosystem (Presentations, Docs, Whiteboards, Social Media, Websites, Print, to name but a few!), Brand Partnerships, Seasonal and Cultural Campaigns, Education, and Diversity Initiatives.

Content Creative is responsible for setting the overall Creative Strategy and Direction for the content that sits within Canva’s library, entrusted with holding our content and its creators to the highest of standards. Our job is to ensure that our library provides end-to-end content solutions that enable our users, whether they be Professionals, Educators, or first-time Designers, with the tools they need to create beautiful designs. 

Our team partners with many stakeholders across the Canva organisation, including Product, Marketing, and Search & Recommendations to devise, design and deliver creative content that showcases the very best of Canva’s products and services.

Responsibilities

• Own Content Creative's Education Creative Strategy—this includes its development, implementation and continual optimisation, driving forward momentum in this space throughout the business.
• Coach a team of Creative Strategists and Designers, guiding them on your creative vision for education and developing their craft.
• Oversee the creative ideation, development and execution of ready-to-use Templates and Elements that empower teachers and help students build critical skills.
• This would include the developing & approving of creative briefs, and driving creative production for our graphic design, illustration, photography, and motion graphics teams with respect to education content creation.
• Work alongside senior Canva leadership to develop and present vision decks and creative strategies that advocate for effective learning content and drive our vision for education forward. 
• Maintain and develop our education content playbook to empower our international teams to apply our creative content strategies in their local markets.
• Consult with our international Creative Leads to help set them up for success as they plan and create Education content
• Develop and maintain education content guidelines and best practices to ensure we are positioning the highest quality, most effective and engaging content to our education users.
• Work in partnership with our Design Operations and Content Strategy teams to recommend production streams in line with budget, ROI and company goals.
• Partner closely with our Product and Search & Recommendations teams to identify and advocate for product enhancements that will enhance the learning experience in Canva and allow our user experience to be more engaging.

What we're looking for

• Be an expert in education design and ensure that Canva’s library is a world leader in content that empowers primary and secondary educators with interactive learning materials that inspire and challenge learners – developing our next generation of critical thinkers.
• A highly experienced Graphic or Visual Designer and Creative Leader, we expect you to have a strong foundational craft knowledge in education design to oversee the design quality of partners, artists, and our in-house creative production. 
• Have extensive previous experience in the creation, curation and advocacy of education and interactive learning content in Digital Media. 
• A leader who is comfortable communicating, engaging with, and managing expectations of Canva leadership, organizational stakeholders, and growing, coaching and mentoring a team of creatively minded individuals who are passionate about education.
• A keen eye for what makes great design, and a passion for constructing meaningful and engaging learning experiences.
• An ability to interpret user trends and data, working collaboratively with our Content Strategy and Insights team to integrate those insights into your creative strategies.
• Ability to work autonomously in a fast-paced, high-growth environment.

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

The Lifecycle Communications Coordinator will be responsible for the day to day running of marketing campaigns across the student communications journey (i.e. prospective and current students), along with the analytics relating to these campaigns. They will be required to create direct response campaigns that deliver against key business objectives, while managing stakeholders by capturing communication requirements and implementing feedback on journey flows and content. Ultimately they will be responsible for ensuring continuous improvement of the student communications journey on behalf of our University partners.

About You

• Formal qualifications in a relevant discipline (Marketing/Communications) is preferable
• Experience using email marketing software and analytics
• Marketing Cloud experience & experience with using CRM data is highly desirable
• Direct Response communications experience
• Strong attention to detail and ability to work under tight deadlines
• Strong interpersonal skills, ability to work with cross-functional teams
• The ability to handle multiple tasks and take accountability for those task

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

Our vision is moving closer to more personalised student engagement, interactions and relationships that support our lead conversion and student retention goals. The Lifecycle Communications Manager will lead the way in how we can grow the business through market-leading communications driven by data insights.

This role will be working in collaboration with marketing, student operations and student insight teams to deliver student communications that drive engagement at the key moments that matter in the student journey, by leveraging insights to drive the right student outcomes and desired commercial returns.

Please note that this is a 9 month Parental Leave contract.

About You

• Customer communications experience, with 2+ years team management experience
• Experience in CRM communication campaign management and copywriting
• Experience with email marketing platforms and campaign creation, ideally Salesforce Marketing Cloud
• Content and communications strategy knowledge and implementation skills
• Strong attention to detail and ability to work under tight deadlines
• Strong interpersonal skills, ability to work with cross-functional teams
• Strong project management experience
• Product or platform ownership experience would be very highly regarded
• Communication agency experience would be highly regarded

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

We are seeking an exceptional People & Talent Administrator to become a vital member of our team. Reporting directly to our People & Talent Team Lead, this role presents an incredible chance for a driven and energetic individual to join us during an exciting period of growth.

About the Role & Team

As a People & Talent Administrator, you will have the chance to support various HR functions, including recruitment, onboarding, training & development, employer branding and organisational culture. This role requires someone who is versatile and can assist in all aspects of HR. It is an excellent opportunity for you to utilise your wide range of HR and general administrative skills.

What you’ll do:

• Conducting end-to-end recruitment, including advertising roles, cv screening, conducting phone interviews, generating offers, and working with key stakeholders to ensure our records are up to date;
• Providing a seamless onboarding and induction experience for new employees and working with department managers and team leaders to ensure they are set up for success;
• Help to create and implement our employment branding strategy to increase brand recognition in different locations and markets, including utilising platforms like LinkedIn, our Careers site, and onsite meet-ups/conferences;
• Driving employee engagement activities and constructing ways to improve work relationships, build morale, increase productivity and enhance retention;
• Ensuring all compliance documentation for the HR function is up-to-date and well-documented. This includes, but is not limited to, ISO27001, Working with Children’s Checks, National Police Checks, and Right to Work Eligibility.

What you'll bring:

To be successful in this role, you will have:

• Experience within a HR administration, agency recruitment or in-house recruitment role;
• A tertiary qualification in HR or other relevant qualification;
• The ability to work autonomously and within a team environment;
• Excellent verbal and written communication skills;
• Ability to build strong relationships whilst maintaining confidentiality;
• Strong organisational, administrative and time management skills;
• Ability to communicate effectively at all levels within the organisation and externally.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

About the Design Research team 

At Canva, our users are at the heart of everything we do. Our Design Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. 

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. 

About the Supergroup
The Teams & Education Supergroup is on a mission to power up design to enable learning, creativity, collaboration, and productivity. Canva’s subscription products including Pro, Teams, Education and Nonprofits are all product led from within the Teams & Education supergroup as well as all core teams experiences such as content management and collaboration. In 2023, we dream of making Canva a household name in every team, with a huge focus on winning teams after seeing huge success of teams growth in 2022. 

So far we’ve launched a range of teams and collaboration capabilities, but this is just the beginning of our journey. As the Design Research Manager for the Teams & Education Supergroup, you will help us deliver a number of critical initiatives to achieve our company-level strategy of driving teams and collaboration in Canva. We want to make Canva the tool that every team - big and small - wants to use to collaborate and communicate every day, from the classroom to the workplace. 

About the role

We’re searching for an experienced Senior Design Research Manager to define and implement the research strategy for our Teams & Education Supergroup. Research projects you’ll oversee directly tie to Canva’s company-wide goals, so increasing user understanding and identifying key product opportunities is of critical importance.  

Your responsibilities include leading a team of 7+ researchers. This role will require you to thrive in a collaborative fast-paced environment, working with Product, Engineering, Design, Marketing, Sales and everyone else in between. You have deep experience coaching and leading researchers and your communication skills empower you to inspire your teams to dream and achieve crazy big goals.

Your sphere of ownership includes:

• Prioritizing what research is happening across the entire Supergroup, including proactively identifying gaps in knowledge.
• Ensuring all research conducted across the Supergroup is high quality; helping elevate research findings into truly design-inspiring and business-impacting insights 
• Influencing product and business decisions at the founder and senior leadership level, sharing research insights and opportunities, and acting as the voice of the customer. 
• Driving deep understanding and empathy of our diverse users and their needs: users of Canva from kindy to the large Enterprises.

At Canva, we approach management differently than other companies. We call managers “coaches” because this reflects the type of relationship we’d like you to have with your direct reports (“coachees.”). As a UX Research Coach, you’ll work closely with your researchers, unlocking their potential to maximize their own performance. We value autonomy, setting crazy big goals, personal growth, and self-reflection.  

Additionally, our managers are “player-coaches.” This means that you won’t solely be managing researchers. You’ll keep one foot in the craft – this could mean synthesizing findings across previous studies; providing consultative support for designers or PMs conducting research; or even leading your own research projects. 

What you’ll do 

• Build and manage a high-performing team of 7+ researchers. Support them through 1:1 coaching, including shaping research plans, providing constructive feedback, setting career goals, and formal reviews. 
• Develop research roadmaps for the Supergroup, aligned to product and business objectives, and be able to adjust these if/when priorities shift
• Act as a trusted, strategic partner to Supergroup Leads (Design, Product, Engineering, Data) through your team delivering research insights that lead to demonstrable business value. Work closely with Leads to apply research findings and implement them in their short-and long-term strategy. 
• Define the T&E research team’s identity, ways of working, and culture. Create a positive environment of belonging, trust, safety, and inclusion. 
• Working with Canva’s Head of Research and other leaders, contributing to the UX Research team’s overall strategy and goals. Bring your ideas and initiative to level up our collective craft and impact. 
• Creatively build a strong research culture within the Teams & Education Supergroup, including at the leadership level. For example, showcasing research insights in Supergroup-wide presentations and workshops with cross-functional teams and executive, etc. 
• Lead foundational research projects for the Supergroup (which may include leading teams of multiple researchers, vendors, etc.), setting the standard for the high quality of research we strive for. 

Experience you will have:

• The ideal candidate is a qualitative researcher with 8+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making.
• At least 2+ years of experience coaching researchers - you understand how to make an impact through empowering, growing, and motivating others.
• Experience working with leadership teams; influencing strategic decisions with this audience
• Experience as a Design Research Lead, prioritizing and planning research strategy across multiple projects and researchers. 
• Extremely strong communicator when sharing research insights and user needs, and opportunities/impact. Whether it’s during a workshop, presentation, or even a Slack message - you have an innate ability to rally a team together and inspire change. 
• Deep grasp of qualitative research methodologies. You can flex research plans creatively based on constraints and context, clearly communicating trade-offs to stakeholders. 
• You thrive in a fast-paced work environment that requires strong problem-solving skills, autonomy, and driving forward through ambiguity. You can juggle multiple priorities and handle change. 
• Deep experience closely collaborating with product teams (PM, Design, Engineering, Marketing, and more). You enjoy collaborating with stakeholders throughout projects, and consider bringing them along the journey to be an essential part of the process. 
• Experience helping People Who Do Research (e.g. designers and PMs) become better researchers. For example, providing feedback on research plans, interview technique, or final reports. 
• You always keep your ear to the ground for relevant insights happening across the organization, understanding the implications and opportunities, and bringing it back to your team.
• A track record for proactively identifying opportunities to fix problems - whether for users externally, or internally

Nice to have

• B2B research experience with technical customers in enterprise organizations
• Experience leading ResearchOps programs, such as defining recruitment methods for niche participants

At Education Perfect, we’re a team of dedicated professionals passionate about empowering educators and inspiring students. We believe that education has the power to change the world and our mission is to innovate, create, and develop technology that helps make that change a reality. As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

We're seeking a dedicated Sales Development Representative (SDR) to join our team to help qualify new leads and showcase the value of EP. This dynamic role requires top-notch customer service skills, adaptability, and a fast-paced mindset.

Our SDR team is based globally and our ideal candidate will be based in Melbourne, however we are open to candidates in Sydney & anywhere in New Zealand. Please note if applying from NZ, the working hours will be 10am - 7pm NZT to support our Australian market.

What you will do:

• Coordinate and schedule demos and sales calls for our Business Development Managers, ensuring a seamless experience for potential clients
• Engage with both new and existing customers, effectively communicating the key value propositions of our products to showcase the benefits of EP
• Keep our customer data up-to-date by maintaining accurate information in our CRM system
• Actively monitor and report on valuable customer feedback, contributing to our continuous improvement efforts
• Escalate and address customer queries and feedback as needed, collaborating with key stakeholders for optimal solutions
• Assist the team as directed by your manager, demonstrating flexibility and a willingness to pitch in wherever necessary
• Take charge of both inbound and outbound leads. In addition to following up on inbound leads, proactively generate new sales opportunities through various lead generation techniques, including cold calling, email outreach, and more
• Collaborate closely with our Business Development Managers (BDMs) to drive sales growth and meet key performance indicators (KPIs)

About You:

• Exceptional customer service skills, we are looking for someone who has experience delivering high-quality customer service that leaves a lasting impression
• Effective phone communication skills to engage and interact with users
• Experience working in a performance target and KPI driven environment
• Experience with outbound lead generation, including cold calling
• Experience using HubSpot (or other CRMs) to manage customer data and interactions

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer:

• Remote and flexible working arrangements
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community
• Ongoing professional development, including opportunities to develop your career into other areas of our business

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.