As the Multi-Hotel Reservations Manager, you will play a pivotal role in overseeing the reservations operations for the two of our hotels:

• Novotel Melbourne South Wharf
• Ibis Melbourne Glen Waverley

Based at Novotel Melbourne South Wharf, you will be responsible for managing a team of reservation specialists, optimizing occupancy rates, and ensuring a seamless booking process for our guests. The ideal candidate will have a strong background in hotel reservations management, exceptional organizational skills, and a passion for delivering exceptional customer service.

What you will be doing:

• Lead and inspire Reservations team to achieve performance targets and provide excellent customer service
• Develop and implement strategies to maximise room occupancy
• Oversee the Opera reservation system, ensuring accurate and up-to-date information
• Foster a guest-centric culture, ensuring that the team provide friendly, efficient and personalised service to guests
• Generate and analyse reservation reports to identify trends, opportunities and areas for improvement
• Conduct training sessions for the team to enhance their skills and keep them informed about latest industry trends and best practice

 We are currently seeking a talented individual to join our North Sydney based Finance team as an Internal Audit Manager. This part-time (4 days) role offers a unique opportunity to contribute to the success of our organisation whilst enjoying a hybrid work arrangement. 

The role 

At GWA, we take pride in fostering a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. As an ASX listed industry leader, we are committed to maintaining the highest standards of governance, risk management, and internal controls.

Reporting to our Group Chief Financial Officer, as the Internal Audit Manager, you will play a pivotal role in providing assurance and guidance to our Management, Executive Leadership Team (ELT), and Board focusing on risk management, business processes, and controls. With responsibility for reviewing and providing recommendations to improve the GWA control environment (including processes and systems to improve their efficiencies and effectiveness), this position is designed to support GWA across all geographies and business brands.

Key Responsibilities 

Design and Implementation of Audit Plans

You will develop risk-based annual and three-year audit plans, ensuring a balance between financial, compliance, performance, and operational reviews which will incorporate input from key stakeholders, including our ELT, outsourced IA provider, and the GWA Audit & Risk Committee.

Audit Management

You will be responsible for establishing audit objectives and scopes of work, communicating them to the Internal Audit team and relevant stakeholders, and obtaining approval from the relevant senior GWA stakeholders in order to progress. You will manage internal audit resources, including both internal and outsourced teams, ensuring tasks are appropriately assigned, monitored and completed.

Technology Integration

Utilising data mining and data analytics where applicable to detect fraudulent or unusual transactions in financial statements, you will develop a deep understanding of GWA’s technology systems to identify improvements and audit action points.

Continuous Improvement

We will expect you to keep updated regarding changes in internal audit standards and best practices. In addition, you will conduct interviews with management and staff to identify best practices and align them with business standards, GWA policies, and regulatory requirements.

Reporting and Communication

You will prepare comprehensive reports highlighting control weaknesses, risks, implications, and recommendations for process improvements. You will also discuss your findings with line management and ELT members, gaining commitment to agreed-upon actions.

Budget Management

You will be responsible for overseeing the overall Internal Audit budget, including the component related to our external providers. You will ensure accurate reporting, correct accruals, and preparation of budgets/forecasts as required.

Stakeholder Collaboration

You will liaise closely with our outsourced IA provider, GWA Group Financial Controller, and GWA Group CFO to ensure the timely delivery of the audit plan. You will hold all parties accountable for meeting agreed-upon deliverables in terms of quality, timing, and cost.

Leadership and Team Development

You will lead, coach, and motivate both internal and outsourced audit teams, ensuring high performance, delivery, and engagement whilst fostering a culture of continuous improvement within the team.

 Skills and experience

Our ideal candidate will have aminimum 8 years in an internal/external audit role with experience in planning, coordinating, and executing a global audit function, plus: 

• Proven experience in internal audit management, with a focus on risk management, controls, and IT systems.
• People/team management experience
• You will be highly commercially minded with the ability to apply your knowledge and experience in a practical manner with a focus on positive business outcomes.
• You will have strong stakeholder management skills with the confidence and gravitas to undertake and lead negotiations to achieve the best risk mitigation result for GWA.
• A flexible, solutions focused mindset with the ability to understand and adapt to the shifting and competing priorities of the business, whilst keeping on task and on schedule.
• Experience using data mining and analytics would be beneficial.
• Professional qualifications such as CPA/CA/Internal Audit qualifications and a Business-related degree
• Ability to influence and communicate with all levels and seniorities of stakeholder.
• Understanding of continuous improvement principles.
• Experience using MS Dynamics 365 would be beneficial.

 Candidates who have previous experience working in a Co-Source environment will be highly regarded.

If you are passionate about internal audit, have a keen eye for detail, and thrive in a dynamic culture, we invite you to apply.

 What’s on offer?

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• 'Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emma Mahoney, Talent Acquisition Manager ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent. 

Don't let a perceived lack of experience hold you back – we value passion, potential, and a willingness to learn. Join our team and seize the opportunity to grow and excel in a supportive and dynamic environment!

You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

To make employment easier and more valuable for everyone, our marketing team needs to truly understand and empathise with both employers and employees. 

Our Senior Insight Manager is like an advisor, coach and mentor to the marketing team. They are constantly feeding relevant information and helping us learn every day.

To really be heard, our PR and editorial program needs to be backed by a solid understanding of our customers. We currently do this by looking at the behavior of our users, and regularly surveying our audiences to dig deeper into any areas of interest.
The team will have access to live reporting that will show the impact their content is having on media coverage, leads, opportunities and ARR. They will be expected to have a solid understanding of campaign effectiveness and we will celebrate ARR, not quantity of content.

Responsibilities

• Develop a world class research and insights function for Employment Hero.
• Build a solid understanding of Small Business Owners, HR and Payroll Professionals across all of our international markets.
• Provide regular, rich quantitative and qualitative insights to drive our editorial and PR program and provide advice and support to other areas of the business such as the product, sales and customer experience teams.
• Build relationships and processes with our internal subject matter experts and the wider business.
• Lead a growing team of insights professionals and data scientists (currently one direct report but more to come).

Requirements

• The ideal candidate will be customer-obsessed, detail-oriented and comfortable working with a wide range of teams across a remote-first organisation.
• Proven agency or client-side qualitative and quantitative market research and insights experience (minimum 7 years) in a fast-paced environment.
• Excellent written and verbal communication skills.
• High level of proficiency in data analysis and reporting.
• Willingness to take ownership.
• Motivated self-starter and ability to work in a fast-paced environment.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 
We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded; Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
  

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• St Leonards, Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
• If so, then FleetPartners Group might be the place for you.
• FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

• To play a major role in the success of the business by ensuring that growth opportunities are maximised. Build customer relationships into a true partnership arrangement by using a consultative and strategic approach to align our value proposition to the customers’ business goals. Always, with integrity and consideration to the business risk policy and profitability.

What you’ll be doing:

• To achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of the company’s brand and value proposition in the marketplace.
• Ensure that management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.
• The Account Manager is expected to maintain a regular visitation program with their customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.
• A willingness to allow other internal stakeholders into the relationship. Actively seeks out and draws in colleagues who may, on an ad-hoc basis, help add value to the relationship.
• Ensure solutions meet the required objectives of the customer.
• Ensure strategic reviews/quarterly business reviews are delivered on the agreed timeline with recommendations to drive cost out and/or improve the operation of the customer’s fleet.
• Ensure all customer deliverables including quote requests and general queries are managed in accordance with customer expectations.
• Continually enhance the customer loyalty.
• Other duties as required.

Essential

• Experience in account management or customer service orientated role. Fleet management and leasing industry experience preferred.
• Proven ability to drive customer focused outcomes

Desired

• Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/ or industry specific qualifications desirable

• 7 additional days of annual leave per year.

• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• an extensive range of other employee benefits.

Tryzens is an international digital commerce agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

We are People First and believe that empowered happy people achieve more. We're Customer-Centric and our customers’ growth is our success. We believe that Collaboration and Innovation drive the greatest results and Integrity, Trust & Transparency build lasting relationships. We started in London, but have expanded to have operations in Melbourne, Sydney, Sofia, and Trivandrum with 300+ team members serving 45+ international brands.

As a Principal Strategy Consultant, Digital Commerce at Tryzens, you will be responsible for driving digital commerce transformation and growth strategies for our clients. Your role will involve working closely with client stakeholders and internal teams to formulate and execute strategic plans that align with client objectives and drive business results.

You will be a trusted advisor to clients, providing industry expertise and thought leadership to help shape their digital commerce strategies. You will conduct in-depth analyses of client's businesses, market trends, and competitive landscape to identify growth opportunities and recommend actionable strategies.

To excel in this role, you must have a deep understanding of the digital commerce landscape, strong business acumen, and exceptional strategic thinking skills. You must be able to communicate complex concepts in a clear and concise manner and build strong relationships with clients and internal teams.

• Minimum of 8 years of experience in strategy consulting, digital commerce, or related fields
• Proven track record of developing and implementing successful digital commerce strategies
• In-depth knowledge of the digital commerce landscape, industry trends, and best practices
• Strong strategic thinking and problem-solving abilities
• Excellent analytical and research skills
• Ability to effectively communicate complex concepts and recommendations to clients and internal teams
• Exceptional presentation and storytelling skills
• Strong business acumen and understanding of financial metrics
• Experience working with cross-functional teams and managing multiple stakeholders
• Ability to work independently and in a fast-paced, dynamic environment
• Bachelor's degree in business, marketing, or a related field (MBA preferred)
• Experience in the retail or e-commerce industry is a plus
• Proficiency in data analysis and visualization tools
• Willingness to travel as needed

• Flexible working hours.
• Flexibility to work from home or in any of our offices.
• Opportunities for learning and development.
• Team social events.
• 2 charity/volunteer days per year.
• 25 annual leave days per employment year.
• Day off for your birthday.
• Quarterly Tryzens Awards.
• Access to EAP support.
• Enhanced maternity and paternity leave policy.

More info about Tryzens here: http://tryzens.com/

We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

The Compliance Manager will be responsible for overseeing and managing all aspects of compliance within epay, ensuring that the company operates within legal and regulatory requirements. They will develop and implement compliance policies, procedures, and training programs, as well as conduct regular audits and reviews to identify and address any compliance issues.

Key responsibilities include:

• Ensure compliance of AFS license requirements

• Assume the role of the designated AML Compliance Officer under the provisions of the epay AML/CTF Program
• Develop and maintain compliance policies and procedures
• Monitor and assess compliance with applicable laws and regulations
• Provide guidance and support to employees on compliance matters
• Conduct compliance training programs
• Manage compliance audits and reviews
• Investigate and respond to compliance violations or complaints
• Stay updated on changes to laws and regulations

The Compliance Manager will work closely with senior management to ensure that the company is in compliance with all legal and regulatory requirements.

• Minimum of 5 years of experience in compliance management
• Experience in ASF license maintenance
• Strong knowledge of relevant laws and regulations
• Excellent communication and interpersonal skills
• Ability to work well with cross-functional teams
• Attention to detail and strong analytical skills
• Experience in the financial services industry is preferred
• Relevant certifications, such as Certified Compliance and Ethics Professional (CCEP), are a plus

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. Benefit from hybrid work, birthday initiatives, paid parental leave and regular social events.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As the Product Manager this role will deliver support for key projects and strategic initiatives focused on future business payment products, capability development and enhancements across the Business Payments portfolio.  

The role will focus on supporting existing account to account payments products as well as extending product capabilities to support corporate B2B Payments more broadly and includes integration of Business Payments products with other AP+ products and capabilities. This role focuses on supporting the growth of Business Payments including bill payment and e-invoicing.

You will be responsible for:

• Leading the development of Business Payment products including B2B Payments, B2C Payments, bill payments and e-Invoicing.
• The development and delivery of products and services including: gathering and prioritizing product and customer requirements, working closely with key stakeholders including extended parties of the payments ecosystem such as end user industry groups.
• Working with wider Payments & Schemes team to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
• Looking for process efficiencies and working with key stakeholders to ensure potential blockers to delivery are removed.

In order for you to be successful in the role, you’ll have:

• Demonstrated Product Management experience (3-5 years),in a payments or e-invoicing environment.
• Experience in B2B Payments, B2C Payments, bill payments and e-invoicing.
• Proven experience in end-to-end product management of account-to-account products or services specifically New Payments Platform (NPP Payments) or BPAY Payments.
• Proven strong ability to converse with a range of stakeholders including end-users at all levels of the organisation

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.