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Pirie Medical Centre

General Practitioner

Full-time

Port Pirie, South Australia

Others

11 months ago

Total Medical CareBulk BillingQuality Family MedicineVaccinationswomen's MedicineMedicalsAnnual Health CheckSkin Cancer/Melanoma checksProstate Checks..

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Metro Welder Services P.L

Electrical Service Technician

Full-time

Lytton, Queensland

Customer Service

11 months ago

Metro Welder Services is Queensland's largest independent Welding equipment repairer with over 30 years of industry experience, leaders in servicing..

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GUARDIAN COMMUNITY EARLY LEARNING CENTRES PTY LTD

Centre Manager

Full-time

Sydney, New South Wales

Customer Service

11 months ago

Lead, collaborate, and nurture.Leading a Team of dedicated, professional early childhood education professionals? Tick. Developing a thoughtful cultur..

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AtlamGroup

Technician - Field Service

Full-time

Mount Louisa, Queensland

Maintenance / Repair

11 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: Due to significant growth, Komatsu is seeking multiple trade-qualified Heavy Diesel Mechanics (or similar) to become a part of the Service Department in Townsville, Bowen, Collinsville, Queensland. Working as a Field Service Technician you will get the benefit of a true even time roster (7/7) as well as the ability to travel to and from site in a Komatsu supplied vehicle. Your role will vary day to day in support of construction and quarry customers throughout North Queensland to mining fleets in the Bowen basin. The role acts as a conduit between the customer, customer support team and the branch. This position offers an immediate start within a high-performing team for the right candidates!Key responsibilities:Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipmentMaintaining high levels of safety, quality and efficiencyTesting and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)Generating required technical/service reports (such as service reports and TSI & warranty claim processes)Roster:7/7Annualised Wages: $106 000 - $110 000 plus allowances and fully maintained Komatsu vehicleRole Located: Townsville & Surrounds Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection Insurance Career: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3000 referral payment for referring a successful new employee to KomatsuAdditional Benefits:At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:Guaranteed (paid) technical training blocks each yearCareer Development and education support programs for further studiesCompany-funded Income Protection InsurancePhone, Tablet and Field Service Vehicle (Tool of Trade)Fantastic Safe and Inclusive cultureMulti-national business with endless careers paths both national and worldwide.What we are looking for:Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similarA level of technical understanding & function of Komatsu equipment is an advantageKnowledge and previous experience repairing and maintaining earthmoving equipment or componentsPost trade field service experience is desirable.Current C category car licence with view to upgrade to MR licence as required.Ability to obtain all current tickets including first aid, forklift, work at heights etcA demonstrated commitment to…

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AtlamGroup

Snowsports Receptionist

Full-time

Thredbo, New South Wales

Customer Service

11 months ago

Snowsports Receptionist Snowsports | Winter Closing date: 07/04/2024 Thredbo is seeking a Receptionist to be the in-resort face of our Snowsports depa..

Snowsports Receptionist Snowsports | Winter Closing date: 07/04/2024 Thredbo is seeking a Receptionist to be the in-resort face of our Snowsports department. Based in the lobby area of our Thredboland facility, you’ll be the first point of contact for in-person guest enquiries and support the daily operations of our Children’s program offerings. You’ll maintain a strong level of knowledge about the resort to provide information to guests as required. The role assists both Snowsports Instructors and guests (children and parents) while following the guidance of the Snowsports Leadership Team. You’ll work particularly closely with Children’s Program Supervisors, the Thredboland Indoor Supervisor and administration staff. In particular, the Snowsports Receptionist will be a welcoming face for our Thredboland Facility, greeting families and checking in children who are participating in our programs. Perks: Gain transferable skillsets that are valuable worldwide Work in the most vibrant and energetic venue in the resort Connect with staff from every role in the department Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Bring a strong aptitude and energy required to work with children everyday Maintain high standards of punctuality and professionalism in both appearance and conduct Work consistently, remain organized and multi-task in a busy environment Be available to work from early June through to late September, 5 days a week Positively engage in and support all areas of the Snowsports department Communicate at a professional level with all staff and clientele … with your experience and skills in: Proficient use of computers including aspects of the Microsoft Office suite is required. Previous work experience with children in childcare, teaching, summer camp or outdoor adventure program is desirable but not essential. Some understanding of the Snowsports environment and/or Flaik & RTP software is an advantage. Hold or eligible to obtain a NSW Working with Children check. About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could…

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MedHealth

Customer Service Officer

Full-time

Sydney

Customer Service

11 months ago

Supporting the day-to-day delivery of appointmentsResponding to and actioning the day-to-day general administrative, scheduling, and booking queries v..

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White Fox Boutique

Customer Service Representative

Full-time

Rosebery, New South Wales

Customer Service

11 months ago

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has..

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Rentokil Initial

Customer Service Consultant

Full-time

Albury, New South Wales

Customer Service

11 months ago

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury. In this role, you will b..

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Albury.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

Receiving inbound calls and email enquiries from domestic customers
Proactively making outbound calls to our existing customers to promote our products and services
Resolving customer queries quickly and accurately
Scheduling appointments for residential customers
Converting incoming enquiries into sales opportunities
Liaising with your fellow colleagues
Meeting call and internal sales targets
Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

Experience working in customer service or call centre environments (essential)
Demonstrated experience in phone sales and converting enquires into sales
Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
Proficient with communicating verbally and electronically
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to focus on delivering a 'wow' experience to customers
Ability to work in a team environment to support fellow colleagues
Professional, reliable and punctual.
Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

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Redox

Customer Support Officer - Laverton North, Victoria

Full-time

Laverton North, Victoria

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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Respect

Personal Care Assistants

Full-time

Swan Hill, Victoria

Administrative / Clerical

11 months ago

We are seeking dedicated individuals to join our aged care facility, where you'll provide essential support and companionship to our residents.The Org..

We are seeking dedicated individuals to join our aged care facility, where you'll provide essential support and companionship to our residents.

The Organisation:

Respect Group Limited is a rapidly growing, not-for-profit, progressive, and purpose driven aged care provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Positions:

We are currently seeking experienced and motivated Personal Care Assistants to join our team at our Alcheringa aged care home in Swan Hill, VIC.

The successful candidates will join our dynamic and supportive care team and will provide competent personal care, support and assistance to our residents under the direction and guidance of the senior clinical team.

Key responsibilities

Provide personal care to assist residents to maintain independence and dignity with respect to activities of daily living and lifestyle.
Attend to meal delivery and refreshments as required.
Record observations on relevant assessment charts and documents any observed exceptions to the care plan in the progress notes; and reports such to the EN/RN.
Check residents daily menu requirements.
Attend to duties as allocated and or delegated by the RN/EN, including general ward duties.
Any other task not defined but within the employees skills, as directed by the organisation.

Essential:

Current National Police Certificate (or ability to acquire).
Relevant Certificate III Qualification.
Demonstrated verbal and written communication skills.
A current NDIS Worker Screening Check. Respect will assist each successful candidate to obtain the required certification.

Desirable:

Experience in residential aged care.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

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Rentokil Initial

Trainee or Licenced Pest Control Service Technician

Full-time

Gold Coast, Queensland

Art / Design / Entertainment

11 months ago

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be..

Love getting out on the road, solving problems on your feet and meeting new people? A role as a pest control technician with Rentokil Initial could be what you’re looking for.

As a pest control technician, you’ll be responsible for working with commercial and residential customers to keep their premises pest-free.

So, if you are a natural-born problem solver who values autonomy and flexibility, and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Rentokil Initial team:

Working for the world’s largest pest control company
A fully-maintained company van including fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots and all the tools you need
Comprehensive induction, training and qualification
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Valid manual Australian driver’s license
As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks

Experience working independently to achieve set targets
Ability to communicate to internal stakeholders and clients both verbally and in writing
Confident using a mobile phone service app/tablet
Manage, maintain and build upon client relationships

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

Local Service Manager

"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

Don Ng

Pest Control Technician

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Redox

Customer Support Officer - Bibra Lake, Perth

Full-time

Bibra Lake, Western Australia

Customer Service

11 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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Rentokil Initial

Cleaner Driver - Hygiene Service Technician

Full-time

Hallam, Victoria

Others

11 months ago

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a Hygiene Service Technician - ..

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a Hygiene Service Technician - Cleaner Driver with Initial Hygiene (A Rentokil Initial company) could be what you are looking for.

Initial Hygiene provides a dedicated and expert hygiene service. It offers the widest range of washroom hygiene services including the provision and maintenance of products and cleaning services.

We have roles available across the country. We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, based out of our Hallam depot, servicing all around Melbourne.

If you’re looking for a job that offers autonomy, flexibility, and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we would love to hear from you.

Benefits of being part of the Initial Hygiene team:

A fully-maintained company van including a fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots, and all the tools you need
Comprehensive induction, training, and qualification
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory, or cross-functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Current and valid Australian driver's license
Eligible to work full-time in Australia
Cleaning or related industry experience
The ability to work independently to achieve set targets
The ability to communicate to internal stakeholders and clients both orally and in writing
Manage, maintain, and build upon client relationships
Confident using a mobile phone service app/tablet

As part of the recruitment process, you will be required to complete pre-employment medical, references, and police check

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Quick Apply

Eco Outdoor

Customer Service and Fulfilment Coordinator

Full-time

Banyo, Queensland

Customer Service

11 months ago

About the Role:A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Serv..

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
Organizing the day-to-day order fulfillment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
Liasing with external freight partners to coordinate deliveries all over Queensland
Establishing priorities and meeting deadlines
Managing stock to ensure customer lead times are minimised and stock is allocated efficiently
A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
Experience in NetSuite is highly advantageous

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Rentokil Initial

Initial Service Technician

Full-time

Bathurst, New South Wales

Customer Service

11 months ago

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initi..

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Bathurst/Lithgow area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

A fully-maintained company van including fuel card
Mobile phone
Employee cash incentive programs & bonuses
Company uniform, safety boots and all the tools you need
Comprehensive induction, training and qualification
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

Valid driver’s license
As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Quick Apply

AtlamGroup

Field Service Electrician

Full-time

Kewdale, Western Australia

Customer Service

11 months ago

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all a..

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

11 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

Click here to view more detail / apply for Support Services ManagerArcherfield, QLD

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AtlamGroup

Client Advocate (Administration & Customer/Patient Reception)

Full-time

Townsville, Queensland

F&B / Tourism / Hospitality

11 months ago

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and comm..

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a Client Advocate and first point of contact for clients when they visit the clinic, a day in the life will be greeting and building rapport with clients, assisting them with bookings and consultations, managing all documentation and medical forms/claims, and ensuring every client visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with the largest independent, Australian-owned, National healthcare provider specialising in hearing. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity. Description A dynamic and innovative opportunity has been presented for a Client Advocate specialising in Administration & Customer Care to join our client in Townsville, QLD. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advocate role provides overall support and coordination to clinics for all front desk requirements for audiologists, GP referrals and our valued patients. Managing clinics administration, medical documentation, and Medicare requirements Provide a high level of customer service at all times Greeting and liaising with patients upon arriving at the clinic. Book and confirm appointments with the online scheduling tool. Maintain a high standard of compliance. Manage the Client database to ensure accuracy. Maintain a professional relationship with patients and ENT Specialists and a high standard of phone etiquette to manage a high volume of outgoing and incoming client service calls. Profile To be considered for this role, you will be/have: Previous experience working with a medical/healthcare background is preferable. Proven experience within an administration role, demonstrating high compliance. An enthusiastic and approachable individual, priding themselves on efficient reception support and coordination. A highly organised and motivated individual with the ability to multitask. A highly driven individual determined to exceed KPIs/ targets. Demonstrate and promote high standards of patient care. A minimum of 2 doses of the Covid-19 vaccination is required. In return, our client offers Attractive salary with great company benefits. Comprehensive training, as well as career and learning development opportunities A collaborative, supportive and down-to-earth team and clinic environment. Discounted Private Health Insurance and other benefits and products. And much more Job Offer This is a Full-Time position based in Townsville, QLD, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career. How to apply Please click APPLY NOW! Or, if you would like to find…

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STEP AHEAD EMPLOYMENT PTY LTD

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Minor International

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.

Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.