Customer Service Spare Parts General Admin

• Exciting Varied Position
• Full or Part Time
• Negotiable Wage
• Full Training Provided


Job Description
We are looking for a reliable and extremely well organised person to assist in recreating our parts catalogue and parts storage system. Assist with customer spare parts email and phone enquiries and process parts orders.
Role also involves maintaining spare parts inventory management and reordering parts are required.
There is also a digital marketing component to the role in creating online ads for select inventory and spare parts items. This would require taking photographers and creating content for ads.

The role would ideally suit someone with a mechanical background or experience as most items are small engines and machinery related to industrial and agricultural applications.


This is a full position with immediate start available.

TWM Imports a well-established importer of Automotive, Industrial and Agricultural Equipment is currently looking for a responsible and reliable Spare Parts Customer Service General Admin person.


• Exciting Varied Position
• Full or Part Time
• Negotiable Wage
• Full Training Provided

Job Description
We are looking for a reliable and extremely well organised person to assist in recreating our parts catalogue and parts storage system. Assist with customer spare parts email and phone enquiries and process parts orders.
Role also involves maintaining spare parts inventory management and reordering parts are required.
There is also a digital marketing component to the role in creating online ads for select inventory and spare parts items. This would require taking photographers and creating content for ads.

The role would ideally suit someone with a mechanical background or experience as most items are small engines and machinery related to industrial and agricultural applications.

This is a full position with immediate start available.

Are you experienced in the servicing and repairs of Mitsubishi or other major brands of Transport Refrigeration Units?
Do you want to learn more?
Do you have a desire to be the best of the best and work with the best of the best?
Do you have a customer-first attitude?
Are you looking for a new challenge that gives excellent rewards?
Are you an Eagle that feels like the turkeys around you are holding you back?
If you answered yes to the above questions, we want to talk to you!

ABOUT US;
Quality Transport Refrigeration Services (QTRS), established in 2007, initially solely as a service and repair provider to the Refrigerated Transport Industry, was named the Australian Distributor for Mitsubishi Heavy Industries Thermal Systems, Refrigeration Equipment for Trucks & Trailers in 2015.

Our innovative approach to "how service should be" quickly earned us the reputation as the go-to place for many of Australia's most respected refrigerated transport companies. Our products are future-focused on sustainable, innovative technology proven in other areas of the refrigerated industry but until now has not been seen in Transport.

We are experiencing solid work pipelines, including new Mitsubishi unit installations, and continuing growing our ongoing maintenance contracts. We are seeking to hire an experienced Transport Refrigeration Service and Repair Technicians on a full-time basis in Melbourne, Sydney and Brisbane; our ideal candidates for these positions would be highly capable, a self-starter, passionate and reliable with an excellent eye for detail and customer service ambition to advancement. This role is ideal for a person/s who enjoys working autonomously & in team environments and who values strong culture & values within a business.

ABOUT THE ROLE;
DUTIES & RESPONSIBILITIES
Installation and commissioning of Mitsubishi new units.
Repairs, servicing and maintenance on transport refrigeration units in our workshop facility and/or on-site.
Participate in ongoing training programs/sessions.
Share (rostered) on-call/emergency after-hours responsibilities.
Maintain customer focus and uphold the QTRS reputation.


SKILLS & QUALIFICATIONS
Formal qualification as Certificate 3 Electrotechnology Refrigeration / Air conditioning or equivalent.
Minimum 5 years working of proven experience on major brands of Transport Refrigeration Systems.
Effective problem-solving skills and the ability the work unsupervised.
Able to work autonomously and in a team.
Professional manner and excellent communication skills, as you will be dealing directly with customers.
Must have current rights to work in Australia.
Hold a current driver's license.
Punctual and reliable.
Self-motivated, excellent attention to detail, and strong desire for customer service.
Willing to learn and develop and mentor/supervisor for other members of the team.


BENEFITS AND PERKS
Family orientated business with traditional business values and great culture.
Excellent pay and conditions.
Company vehicle, phone, iPad, laptop and essential tools of the trade supplied.
Always supported on matters involving work and outside work. Your well-being is paramount.
Be involved in critical decision making - your opinions and ideas matter.
If values and culture are essential to you, you are crucial to us!
Knowledgeable team to help develop your skills.
Ongoing training provided.
Be one of the first to gain knowledge and experience of all-electric refrigeration and EV trucks.
Ability to move up through the business.


HOW TO APPLY
If you meet the above requirements, you have current and valid working rights for Australia and wish to join a growing company that values their employees like they are family - QTRS does not discriminate between age, race or gender, so if you have what it takes then apply through this website or by calling QTRS during business hours of 8am to 4.30pm Monday to Friday on 1800811913 or email your resume to [email protected]

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

Role: Trades Assistant Field Machinery Operator

Classification: Manufacturing and Associated Industries and Occupations Award 2020 [MA000010] C10 V5

Rate: 40,000 - 60,000 AUD/Year

Permanent Ongoing Full Time Position (6 months or more)

Location: Dalby QLD

Open Vacancy: 4

Work Schedule: Minimum 38hrs/week with potential overtime

Approximate start date: Mid May 2024

Job Description:

- Responsible for day to day field tasks assigned to you
-High level of safety awareness
-Day to day preventative maintenance of machinery with supervision
-Communicating with managers around progress and requirements.
- Willing and able to complete manual labour
- Potential to upskill through training pathways
- Enjoy a team environment

Please Contact Katie Hogan on [email protected]

MS Word CV's only with contact details included will be reviewed

About the role ARC a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at our Bathurst branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone who is used to working in a busy environment and has strong customer service/sales experience.   Answering and responding to incoming calls and enquiries about product and requirements Liaising with freight company when required about bookings and stock Process sales orders and coordinate with the operations team to ensure timely product delivery or pick ups Over-the-counter sales – early morning customer pick-ups run hot! Maintain accurate records of customer transactions using system Coordinating with other branches for any stock enquiries About your experience You should excel in a busy environment, demonstrating the ability to problem solve and provide excellent customer service.   To be successful in this role you will have:   Excellent written and oral communication skills High level of attention to detail and excellent organisation abilities Experience working alongside customers face-to-face and over the phone Work collaboratively in a fast-paced environment   Previous industry experience is not essential – hiring manager is focused on the right skills you bring to our team About our team The Australian Reinforcing Company (ARC) – a brand of InfraBuild - is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in…

Click here to view more detail / apply for Customer Service Officer

Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description To safely and effectively troubleshoot, service, maintain and repair Onsite equipment on customer sites. Comply with SHEQ Policies and Procedures, and the SHEQ Policies and Procedures of our clients while attending their sites   Take reasonable steps to ensure own safety, health and welfare in the workplace and also the safety, health and welfare of others in the workplace  Contribute to a positive safety culture & the achievement / maintenance of our “Destination Zero” objective   Report all hazards, incidents and near misses Carry out mechanical inspections, scheduled servicing, and routine maintenance of Onsite’s fleet of equipment in accordance with manufacturer and SHEQ requirements on customer sites (and in the workshop as required) Troubleshoot equipment issues to determine cause of problems / failure and repair Repair equipment to restore it to full functionality Ensure all required paperwork is completed and submitted in full and on time Assist in monitoring reliability and equipment readiness for hire at branch level Inspect equipment upon return and immediately report…

Click here to view more detail / apply for Field Service Technician

Call Centre Officers Join a nationally recognised event's organiser and marketing company. 1-month project with flexible 25 hours/week (12/2 start date) $35ph super North Sydney CBD location. PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future. ABOUT THE ROLE Our nationally recognised clients require a committed call centre officer to support them on a 1-month project. You will be mainly responsible for high-volume outbound calls to attendees of the events. You will also be responsible for ad-hoc admin computer tasks. This role suits someone confident over the phone, has excellent communication skills and has no issues following a script for the calls. To be considered for the position, you must have been in a similar script-based outbound call centre role. KEY DUTIES: Managing a high volume of outbound calls to various stakeholders. Investigating and providing a solution to various queries regarding issues raised internally or externally. Fostering a positive relationship in all customer interactions. Ad-hoc admin work such as creating PowerPoints or inputting data into the system. REQUIREMENTS AND IDEAL PROFILE: Previous contact centre or similar experience is a must. Attention to detail and time management skills. Excellent communication and customer service…

Click here to view more detail / apply for Customer Service Officer

• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

Job Description Your New Opportunity: As one of our Field Heavy Vehicle Diesel Mechanics, your work is critical to keep our customers going and on the road! Joining the team in Chipping Norton you'll use your skills to work on premium brands with OEM training and the ability to build both your skills and career! This role gives you a dynamic work experience – both in the workshop and out in the field you'll use your problem-solving skills to provide top-notch service to our on-highway products. About you: Trade qualification Certificate III in heavy vehicles Robust background in maintenance, service and repair of heavy vehicles and trucks. Exhibit a sound technical knowledge and experience with American or European trucks – Volvo, Mack Scania, or Kenworth. Experience in Western Star, MAN Trucks & Bus, Dennis Eagle, mtu, Detroit and Allison Transmission products would be highly advantageous Easily work independently, but just as happy working in a team Have effective communication and teamwork skills, and actively promote Penske's values and purpose. Experience in Electronic control systems would be favourable. An eye for detail with high quality field service and job reports. Flexibility to respond to reasonable field mobilisations, planned activities and short notice mobilisations. About Us: Penske Australia is a premier distributor of premium diesel and gas engines, power systems and heavy vehicles. With brands including Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison our operations extend across some of the most vibrant on- and off-highway markets Australia wide. As part of the Penske Group, you'll…

Click here to view more detail / apply for Diesel Technician - Field Service

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rapport with customers and suppliers.Strong computer skills.Excellent problem solving skills and a can do attitude.Permanent full-time position.Monday - Friday 9:00am - 5:00pm.Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.Lunch provided for all team members during our sales periods.Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.CultureAt Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul…

Click here to view more detail / apply for Service Liaison

What it means to be a part of our team: 

• Fully paid comprehensive training: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and troubleshooting techniques 
• Learn while you earn: You will be eligible to complete a Cert III in Business, during work hours, fully paid by us 
• WFH Options: After you've practised what we teach, you can work from home 2 days per week 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be a part of the TSA Way: You'll be rewarded, recognised and a part of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
• Provide expert advice and troubleshoot technology faults that customers might be facing
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, have confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

• Previous experience in the Veterinary or health industry preferred
• 2+ years' experience within a client services position within a fast-paced environment,
• Have a strong work ethic and enjoy working as part of a team.
• Commitment to gold standard patient care and a “fear-free” approach to patient handling.
• The confidence and initiative to work autonomously yet lean on your team as needed.
• Ability to multi-task and navigate within a busy, multi-departmental workplace
• A passion for excellent customer service and exceptional communication and interpersonal skills,
• Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Bathurst/Lithgow area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.