Located in Kari Court in St Ives
Full Time Position
Competitive Salary and Salary Packaging Benefits

What do we need you to do?
You will have the proven ability to lead and coordinate service strategies in functional areas that include:

Working for the continuous improvement of our service in line with Accreditation Standards
Facilitating the development of your team to uphold the unique needs of each client
Assigning work allocations to team members based on their skills and abilities.
Advocating with and for our clients and their families to enable choice and decision making that supports independence
Interpreting audits and data, identify trends, provide advice, and implement improvement initiatives

What do we need you to bring?

Work in a well-organized manner with strong delegation skills.
Be available for on-call duties when required.

... Click here to view more detail / apply for Kari Court Deputy Service Manager

At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill. We?re proud to be collecting containers across Australia, with over 340 collection points across?NSW. In addition, we have state-of-the-art Recycling Centres in?Queensland, Northern Territory, Western Australia and Victoria.? 
As a ?Looper? at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community.?? 
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community ? be it on the ... Click here to view more detail / apply for Field Service Technician

We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with a competitive rate of pay, not-for-profit salary packaging benefits and the support of a wonderful leadership team and colleagues.
In this rewarding role you will work in a team environment where every day will be different.  With your can-do attitude, you will be responsible for the direct care of our residents ensuring they are able to 'Live Life to the Full' in our home-like environment. This individual will be located in our homely facility at Southern Cross Care John Woodward Aged Care Facility. We have multiple vacancies available these are as below.
The ... Click here to view more detail / apply for Care Service Employee ? Merrylands | J.W.A

We are seeking a fully qualified Electrician with exceptional fault finding skills to join our service team as a Service Technician. The primary purpose of this position is to service and repair our equipment on site for our customers, in a professional, courteous and efficient manner.
This is a hands-on role where you will be on the road daily, working on a broad range of our equipment. This is a largely autonomous and flexible role with your base being in Rydalmere
Ideally you will have the following:

Experience working on electrical equipment in a commercial environment
Current Electrical License
Current and valid Driver's License
Excellent diagnostic & fault finding skills
Good mechanical aptitude

You must be available to participate in an On Call roster and to work overtime as required.
Previous experience



... Click here to view more detail / apply for Service Technician

Job Description


Respond to customer enquiries via phone and email.
Resolve customer issues efficiently and effectively.
Work collaboratively with team members to improve customer service processes.
Document and track customer interactions and service actions.
Participate in training and development activities to improve customer service skills.
Maintain a professional and positive attitude at all times.
Adhere to company policies and procedures.
Support other team members as needed.


... Click here to view more detail / apply for Customer Service Representative

South Granville Location
Dynamic Opportunity




About Our Client

Our client is a respected industrial manufacturing organisation with a sizeable workforce. Their products have a significant presence in numerous markets across the globe, and they are known for their commitment to quality and exceptional service.



Job Description


Direct and monitor the Customer Service team to achieve excellent customer service standards.
Collaborate with other departments to ensure efficient and reliable service delivery.
Handle escalated customer complaints and resolve them promptly.
Develop and implement customer service policies and procedures.
Identify opportunities for process and organisational improvement.
Provide support to the Customer Care Manager.
Handle customer calls, emails and trade counter inquiries.
Create quotations, process orders and manage product deliveries.



... Click here to view more detail / apply for Customer Service Team Leader

FIRE SERVICE TECHNICIAN/ELECTRICIAN

THE COMPANY
Beaver Williams provides HVAC, Fire Protection and Essential Services for commercial and industrial clients throughout Sydney CBD, Metropolitan and Greater Western suburbs. We have a service centre located in Silverwater with our head office located in Warriewood. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. Safety is our priority. We are committed to our people, their training and well-being.

THE ROLE
An opportunity exists to join Beaver Williams in the role of Fire Service Technician. The role requires fault finding, testing, inspection and repair/replacement of fire safety systems as part of regular fire protection services for our clients.

ESSENTIAL CRITERIA
• Minimum 8 years of experience as Fire Service Technician (Dry Fire)
• A current Electrical licence.
• Demonstrated ability to service and repair various types and brands of fire panels and fire safety systems.
• Ability to fault find and program fire detection systems.
• Valid NSW driver’s licence.
• Communication both written and verbal, time management, problem-solving, interpreting technical data, and teamwork.

DESIRABLE SKILLS AND EXPERIENCE
• simPRO experience
• FPA accreditation for inspecting and testing all fire measures desirable
• Supervisors or contractor’s licence

BENEFITS
• Company maintained vehicle or car allowance
• iPhone (digital platforms used for jobs, timesheets, leave applications)
• All uniforms and PPE provided
• Career progression available
• Overtime available
• Regular toolbox talks to update your knowledge of industry and company
Beaver Williams has a strong comradery and a progressive company culture that fosters well-being and can offer relevant career development opportunities. We listen to our staff and encourage engagement for the development of the business. We have a community focus and look for opportunities to enhance job satisfaction. We are an equal opportunity employer.

Job reference: # Brand: Lumus Imaging Location: ryde Work type: Full Time (Permanent) About the Role As a Customer Service Representative at Lumus Imaging, youll work in a modern office equipped with cutting-edge technology designed to support you in assisting referring practitioners and patients. Youll collaborate closely with Clerical staff, Technicians, and Radiologists to ensure a seamless customer experience. What your day will look like:

Responding to and managing customer enquiries.
Answering high-volume calls with professionalism and care.
Managing reports and documenting feedback to support continuous improvement.
Providing software support and troubleshooting.
Performing general administrative tasks to support the team.
Working hours: Monday to Friday, 8:00 AM 5:00 PM.
What can Lumus offer you?

A team that is passionate about helping people and doing the right thing, while also having fun.


... Click here to view more detail / apply for Customer Service Representative

You are passionate, driven, flexible and collaborative
You are a leader of high performing engineers, pushing the boundaries of software engineering
Together we can rewrite the experience for millions of customers



?  


?  


See yourself in our team? ??  


The Service Management Modernisation P rogram (SMM) is a pivotal transformation to achieve the target state DevSecOps vision.   


In simple terms, we aim to optimise some highly manual and administrative operational work, to simplify the life of service owners and engineers who build and run these service s. This role will support directly this highly visible and in-demand roadmap of modernisation and automations.   


The backlog of work is wide can range from simplifying a process, eliminate some hands-off or attestations, to
... Click here to view more detail / apply for Engineering Senior Manager ? Service Modernisation

Recruiters to Populate

This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths
Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to
seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are
also essential requirements.

Responsibilities:

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules
• Responding to equipment faults and other corrective maintenance requirements according to service contracts and key 
  performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various 
  subcontractors and customer-stakeholders
• Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a 
  timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT 
  software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required

This is an apprenticeship position within Smiths Detection’s field service team, primarily responsible for traveling to customer sites, 
which are often high-security environments, to maintain and repair Smiths Detection’s X-ray and trace detection equipment using 
hand and power tools. This position requires the development of customer-interaction and team-working skills. It is anticipated that 
apprentices will develop the ability to work semi-autonomously, and outside of day-time business hours from time to time, during 
their second year of experience.

• Attending weekly TAFE course trainings and completing associated educational tasks and activities
• Travelling to customer sites across metropolitan and regional/remote areas, at times requiring long-distance driving, air travel, and hotel accommodation for several days per trip
• Assisting with troubleshooting, servicing and repairing X-ray and trace detection equipment at customer sites and within Smiths Detection’s service centres
• Assisting with completing preventative maintenance tasks according to service contracts and schedules
• Assisting with responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
• Assisting with testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipment-software
• Assisting with diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)
• Assisting with replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Assisting with replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aids
• Assisting with inspecting, vacuuming, cleaning, de-greasing, repairing and replacing internal parts
• Assisting with installing new equipment at customer sites, alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholders
• Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT 
  software tracking system
• Joining regular internal team meetings and safety briefings
• Assisting with ensuring that tools and testing equipment is maintained and calibrated
• Acting as the designated on-call person according to the relevant regional on-call roster, to provide remote and in-person technical support to customers, during second-year – or sooner if competent to do so – and thereafter
• Other duties as required

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist their peers. Possesses excellent communication skills, both oral and written. 
Demonstrates strong repair troubleshooting methodology and maintains at least an intermediate technical level of products range knowledge. Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trained on installation of main relevant products in the 
company’s product portfolio. The main role is to be involved in special projects, some of high profile/value/complexity, and/or in direct support of applicable project lead, as assigned. Has a sound knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed. 

Installs (deploys) and performs commissioning for equipment at customer sites across North and South Asia region. Maintains Service Management System and Teams platform to properly initiate, organize and maintain all installation related files until work is completed with the strong focus on scope delivery withing the agreed deadlines. Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. 

Responsibilities -

• The role will require a significant amount of travel both domestic and international including some countries considered as High-Risk (for example PNG or Thailand)
• Responsible for meeting daily service needs with regards to installation activities and driving customer satisfaction
• Installs equipment in the field; provides customer familiarization training as required
• As required, plays the role of technical lead on the project working closely with the Program Manager and the rest of the installation team as applicable
• Documents all installation work and submits paperwork in a timely manner
• Responsible for reporting product quality issues/concerns identified during the installation activities
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that relevant tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable
• Seeks to provide technical support to customers and other service professionals as required
• Possesses a solid level of technical knowledge on the main company’s products in the region
• Establishes and maintains a close relationship with senior level Field Service Engineers and Product Specialists in order to support the needs of the customer and remain aware of current technical trends
• Exercises every available measure to control and minimize costs
• Complies with and ensures Service Department compliance with Company health, safety and environmental policies
• Other duties as required

$ per hour Super | 20hours per week, 8:45am-5:15pm Monday to Friday
NSW State Government | Eden and Bega Locations
ASAP Start | Estimated 12month assignment, potential to extend
About the Company
Our large NSW State Government client functions as a service provider to support sustainable government finances, major public works and maintenance programs, government procurement, information and technology, corporate shared services, consumer protection as well as land and property administration.
 
About the Role
They are currently seeking multiple Customer Service Representatives to join their team in Eden and Bega. This is an estimated 12month temporary assignment, with a potential to extend. You will be required to work 4hour shifts between Monday to Friday 8:45am-5:15pm.
 
Reporting to the Manager, you will be required to be the first point of contact for the digital experience in service centres for upcoming ... Click here to view more detail / apply for Customer Service Officer | NSW Government

20th November,
Join us at Essential Appointments as we seek top-quality temps to make a difference in the realm of customer service.         Why Choose Us?

Collaborate with exceptional clients
Enjoy competitive hourly rates
Work across various locations
  
At Essential Appointments, we're on the lookout for top-quality temps to join our team. Our clients represent diverse industries, many of them at the forefront of their respective fields. We're counting on YOU to fill pivotal roles within their teams, including:


Call Centre
Customer Service Officers
Internal Sales
Outbound Sales
  
Your Responsibilities Will Include:


Efficiently processing sales orders
Handling customer order requests
Skillfully resolving customer issues
Engaging in warm calling
Order processing and other tasks as needed
  
Experience Required for Success:


A minimum of two

... Click here to view more detail / apply for Customer Service ? Seeking Exceptional Temporary Talent!

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydneys Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally, socially, environmentally, and economically sustainable. 
About the role 
This position is responsible fordelivering exceptional customer service to the business. As the first point of contact, you'll be responsible for looking after ICT related incidents and requests to support the daily operations of the organisation. Daily, you will triage and resolve incidents and focus on first call resolution with core business applications and end-user devices according to our standard SLA's. 
This role will be working on a 7-day rotating roster so flexibility to work on the weekends will be required. On a day-to-day basis your role will involve:


... Click here to view more detail / apply for ICT Service Desk Officer

Immediate Start: short and long term assignments as well as permanent opportunities
Short and Long Term assignments
Flexibility and variety

Fusion Careers have a reputation for providing quality employment opportunities with great companies for candidates based in Norwest, Hills District, Parramatta, Macquarie Park, Western Suburbs & surrounding regions.
We have a great success rate of temporary assignments becoming permanent sothe more we candidates we place, the more candidates we need to fill the new opportunities coming through!
We are currently looking for professional, well-presented and flexible candidates who are available at short notice and have proven office support experience in the following areas:

Administration Assistants
Personal/Executive Assistant
Accounts Officer Payables and Receivables
Team Assistant
Receptionists
Project Administration/Coordination
Sales Coordinator
Customer Service Coordinators (office environment)
Data Entry

The key attributes essential to be
... Click here to view more detail / apply for Professional Customer Service, Accounts and Admin Temps!

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About the ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

About the company
Tutt Bryant Group Originated in , Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.
Tutt Bryant Equipment  is the organisations Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.
The Role & Your Requirements
This opportunity exists in our New
... Click here to view more detail / apply for Field Service Technician Crushing and Screening (Metso)

About Us: Assure Ability is a leading provider of disability support services committed to enhancing the lives of individuals and families across Greater Sydney area. We strive to deliver person-cantered care and support to empower our participants to achieve their goals and aspirations.

Job Description: As a Disability Service Officer/Disability Support Worker in Australia, you'll play a crucial role in providing compassionate care and support to individuals with disabilities, empowering them to lead independent and fulfilling lives. Join us in our commitment to fostering inclusivity, dignity, and quality of life for all members of our community.

Key Responsibilities:
• Provide personalized support to individuals with disabilities in their daily activities, including personal care, meal preparation, medication management, and household tasks.
• Assist individuals in developing and achieving their personal goals, promoting independence and autonomy.
• Foster a supportive and inclusive environment that respects the rights, dignity, and choices of the individuals you support.
• Collaborate with multidisciplinary teams, including healthcare professionals, family members, and other support workers, to ensure coordinated and effective care.
• Maintain accurate and up-to-date documentation, including progress notes, care plans, and incident reports.
• Implement behavior support strategies and crisis intervention techniques as needed, ensuring the safety and well-being of the individuals you support.
• Participate in ongoing training and professional development opportunities to enhance your knowledge and skills in disability support.

Qualifications:
• Previous experience working in disability support or a related field is preferred but not required.
• A compassionate and empathetic approach to supporting individuals with disabilities.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with individuals, families, and colleagues.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Ability to work independently and as part of a team, with a flexible and proactive attitude.
• A commitment to upholding ethical standards and promoting the rights and dignity of individuals with disabilities.
• Willingness to undergo relevant background checks and obtain necessary certifications or qualifications as required by regulatory bodies.
• Completing a vocational qualification in disability or community services. This may be a Certificate III in Individual Support (CHC33015) specializing in disability or a Certificate IV in Disability (CHC43115).

Note: This position offers the opportunity to contribute to a dynamic and rewarding work environment dedicated to supporting individuals with disabilities.

Salary: 70k - 80K + Super per annum

Join our team and be a part of our mission to empower and enrich lives.