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Metro Welder Services P.L

Service Electrician

Full-time

Wynnum, Queensland

Customer Service

10 months ago

Metro Welder Services is Queensland's largest independent Welding equipment repairer with over 30 years of industry experience, leaders in servicing a..

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Atlam Group

CUSTOMER SERVICE ADMINISTRATION OFFICER

Full-time

Newman, Western Australia

Others

10 months ago

CUSTOMER SERVICE ADMINISTRATION OFFICER NEWMAN | PERMANENT FULL TIME| # 031 BASE SALARY UP TO $64,000 LIVING ALLOWANCE Up to 21% superannuation Contri..

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Amanda Willey

Customer Service Business Traineeship

Full-time

Logan Central, Queensland

Customer Service

10 months ago

Want to EARN while you LEARN? MEGT are looking for a motivated, committed and reliable individual to gain a CERT 3 Business Traineeship! Our clie..

Want to EARN while you LEARN? MEGT are looking for a motivated, committed and reliable individual to gain a CERT 3 Business Traineeship! Our client is a leading battery supplier based in Yatala , they pride themselves on delivering great customer service and providing a large range of batteries and battery-related solutions. The Role: As an Administration Business Trainee you will be responsible for:

Responding to customer enquiries via email, telephone and in person regarding product information and fitment requirements
Process incoming sales orders
Liaise with internal contacts in the Warehouse and Finance department to resolve customer queries
Scanning and electronic filing

Requirements:

Previous experience in retail, customer service or administration
Great customer service and communication skills
Basic computer skills and knowledge of Word, Email Suites
Drivers license and own transport (Must Have)
Willingness to learn internal software programs, attention to detail

What's in it for you:

Secure a full-time job (38 hours), with weekly pay
On site mentoring and support with experts in the field
Opportunity to gain a CERT III Business - Nationally Recognised Qualification
Join an experienced, fun team - with NO WEEKEND work!

**Eligibility criteria may apply for this program in relation to work rights and prior qualifications** Interested? The best way to express your interest for this Administration Business Traineeship is by hitting APPLY NOW! The dedicated Recruitment Consultant is Amanda Willey amandawilley @megt.com.au (no spaces) By submitting your application, you are providing your consent for your personal information to be shared with the partners involved in the Microsoft Traineeship Program. MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion.

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Southern Cross Personnel

Service Technician

Full-time

Wacol, Queensland

Customer Service

10 months ago

Full timeComplete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accura..

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AtlamGroup

HD Fitters - Darwin Workshop & Field Service Opportunities

Full-time

Wyndham, Western Australia

F&B / Tourism / Hospitality

11 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: If you’re looking for a change of scenery, our Komatsu Darwin branch has a relocation opportunity for HD Fitters with heavy equipment experience; with relocation assistance available.Whether you prefer to work within a workshop environment or take ownership of your own field service ute, we have options available.With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers. Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). Annual and competency based wage increases apply.Role Located: Darwin - Workshop or Field ServiceField Service Range: Northern Territory/ East KimberleyFlexible lifestyle rosters on offer: 5 day week (Mon to Fri)4 day week (Mon to Thurs)9 day fortnight (Mon to Fri, Mon to Thurs)Plenty of overtime available paying penalty rates!Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: Generous referral payment for referring a new employee to KomatsuWhat we are looking for:Diesel Fitting or equivalent trade certificateCurrent drivers licence – preferably MRProven experience repairing and maintaining construction and mining mobile plantAbility to work unsupervised and autonomouslyCommitment to safety and ability to work in remote areasMust be currently living in Australia with valid work rightsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

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Metro Welder Services P.L

Electrical Service Technician

Full-time

Lytton, Queensland

Customer Service

11 months ago

Metro Welder Services is Queensland's largest independent Welding equipment repairer with over 30 years of industry experience, leaders in servicing..

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AtlamGroup

Technician - Field Service

Full-time

Mount Louisa, Queensland

Maintenance / Repair

11 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: Due to significant growth, Komatsu is seeking multiple trade-qualified Heavy Diesel Mechanics (or similar) to become a part of the Service Department in Townsville, Bowen, Collinsville, Queensland. Working as a Field Service Technician you will get the benefit of a true even time roster (7/7) as well as the ability to travel to and from site in a Komatsu supplied vehicle. Your role will vary day to day in support of construction and quarry customers throughout North Queensland to mining fleets in the Bowen basin. The role acts as a conduit between the customer, customer support team and the branch. This position offers an immediate start within a high-performing team for the right candidates!Key responsibilities:Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipmentMaintaining high levels of safety, quality and efficiencyTesting and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)Generating required technical/service reports (such as service reports and TSI & warranty claim processes)Roster:7/7Annualised Wages: $106 000 - $110 000 plus allowances and fully maintained Komatsu vehicleRole Located: Townsville & Surrounds Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection Insurance Career: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3000 referral payment for referring a successful new employee to KomatsuAdditional Benefits:At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:Guaranteed (paid) technical training blocks each yearCareer Development and education support programs for further studiesCompany-funded Income Protection InsurancePhone, Tablet and Field Service Vehicle (Tool of Trade)Fantastic Safe and Inclusive cultureMulti-national business with endless careers paths both national and worldwide.What we are looking for:Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similarA level of technical understanding & function of Komatsu equipment is an advantageKnowledge and previous experience repairing and maintaining earthmoving equipment or componentsPost trade field service experience is desirable.Current C category car licence with view to upgrade to MR licence as required.Ability to obtain all current tickets including first aid, forklift, work at heights etcA demonstrated commitment to…

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AtlamGroup

Client Advocate (Administration & Customer/Patient Reception)

Full-time

Townsville, Queensland

F&B / Tourism / Hospitality

11 months ago

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and comm..

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a Client Advocate and first point of contact for clients when they visit the clinic, a day in the life will be greeting and building rapport with clients, assisting them with bookings and consultations, managing all documentation and medical forms/claims, and ensuring every client visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with the largest independent, Australian-owned, National healthcare provider specialising in hearing. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity. Description A dynamic and innovative opportunity has been presented for a Client Advocate specialising in Administration & Customer Care to join our client in Townsville, QLD. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advocate role provides overall support and coordination to clinics for all front desk requirements for audiologists, GP referrals and our valued patients. Managing clinics administration, medical documentation, and Medicare requirements Provide a high level of customer service at all times Greeting and liaising with patients upon arriving at the clinic. Book and confirm appointments with the online scheduling tool. Maintain a high standard of compliance. Manage the Client database to ensure accuracy. Maintain a professional relationship with patients and ENT Specialists and a high standard of phone etiquette to manage a high volume of outgoing and incoming client service calls. Profile To be considered for this role, you will be/have: Previous experience working with a medical/healthcare background is preferable. Proven experience within an administration role, demonstrating high compliance. An enthusiastic and approachable individual, priding themselves on efficient reception support and coordination. A highly organised and motivated individual with the ability to multitask. A highly driven individual determined to exceed KPIs/ targets. Demonstrate and promote high standards of patient care. A minimum of 2 doses of the Covid-19 vaccination is required. In return, our client offers Attractive salary with great company benefits. Comprehensive training, as well as career and learning development opportunities A collaborative, supportive and down-to-earth team and clinic environment. Discounted Private Health Insurance and other benefits and products. And much more Job Offer This is a Full-Time position based in Townsville, QLD, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career. How to apply Please click APPLY NOW! Or, if you would like to find…

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AtlamGroup

Customer Service

Full-time

Eagle Farm, Queensland

Customer Service

11 months ago

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon..

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

11 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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AtlamGroup

Customer Service Officer

Full-time

Coopers Plains, Queensland

Customer Service

11 months ago

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our inn..

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

11 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendants - DIDO

Full-time

Mackay, Queensland

Customer Service

11 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate?transferrable skill set with a..

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AtlamGroup

Field Service Technician

Full-time

Tom Price, Western Australia

Customer Service

11 months ago

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group..

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Tom Price WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description We have a permanent, full-time opportunity available for a Field Service Technician to join our team in Tome Price, Western Australia. Reporting to the Workshop Team Leader you will: • Carry out mechanical inspections, servicing and repairs in the field in accordance with manufactures & OHS requirements • Ensure jobs are logged in our service module and all paperwork is completed daily • Monitor and record parts usage • Ensure Onsite and client Occupational Health and Safety requirements, Safe Operating Procedures and Safe Operating Practices are adhered to at all times Desired Skills and Experience Skills and Experience To succeed in this challenging role, you will have: • A trade qualification: mechanical, hydraulics, fitter or auto electrical • Strong diagnostic, fault finding and problem-solving skills • Current driver's licence • Exceptional communication skills with a customer service focus • A 'can do' attitude to provide high-quality service to our clients • A commitment to safety with the ability to work unsupervised • Rental/Hire Industry experience (not essential but highly regarded) • Forklift, EWP or OHS cards/licences (not essential but highly regarded) Benefits and perks At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including: • Excellent wages tool of trade vehicle location allowance housing allowance opportunities for overtime (paid at penalty rates) • Salary continuance insurance & access to Best Doctors service • Ongoing training and career development opportunities • Access to discounted health insurance through our corporate partner • Access to our Free Employee Assistance Program • Supportive & Strong local, regional & national team • Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process

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AtlamGroup

Field Service Engineer - QLD

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering res..

Are you motivated by our 'WeLEAD' principles of building trust, creating value for our customers, enabling others, providing direction, delivering results and embracing diversity? Due to growth in the region, we are seeking a Field Service Engineer to join Drägers high performing Medical Service team based in Queensland. If you have some field service experience, are open to learning and enjoy a hands-on position servicing our hospital customers, we would love to hear from you. Your role: Based in South-East Queensland and covering our client base across the whole of QLD with the occasional interstate trip, your strong customer relationship management skills and technical knowledge will ensure your success in this varied position. In your new position, you will focus on the preventative maintenance, troubleshooting and breakdown of Dräger medical devices across QLD including the installation of new devices, software upgrades, providing basic operating instructions and user training of devices. With access to our Head Office in Notting Hill, Vic and on the job training as well as formal technical manufacturer training, you will gain exposure to the whole range of Draeger’s medical portfolio, learning from the team. To meet our customers’ requirements, you will be required to work on the occasional weekend and after hours (paid overtime will be applicable). Who you are: You will be a graduate excited to gain learn the world of Biomedical Engineering or an experienced Field Service Engineer or Technician with experience of biomedical devices or equivalent with a Restricted Electrical Licence and ideally a Biomedical Engineering Degree / Electronics Diploma. Being a team player with excellent communication skills you will provide a high level of customer service in this highly regarded position. As a Field Service Engineer, you will be motivated to achieve your KPI’s and will be provided with a high level of autonomy. In turn your ability to learn new service skills and technical products will be paramount in this position. Added to this, your time management skills, strong communication skills and proficiency in MSOffice will be essential as is a current driver’s licence. Who we are: An international leader in medical and safety technology, Dräger develops innovative equipment and solutions that people the world over trust. No matter where Dräger products are used: it’s always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives. The position of Field Service Engineer is within the Medical division covering the product range of patient monitoring equipment anesthesia workstations, ventilation equipment for intensive care, emergency and mobile ventilation units, warming therapy equipment for infants, theatre pendants and IT solutions. Benefits for you: Join the Dräger team to help improve lives of both our customers and…

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Cleaning

Full-time

Townsville City, Queensland

Customer Service

11 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a..

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AtlamGroup

Senior Customer Strategy Advisor

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's ..

Senior Customer Strategy Advisor Req. Id: 6858 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service. We are currently seeking a Senior Customer Strategy Advisor (AS6) to join the Customer Insights & Strategy team on a permanent basis. This role is based in Brisbane CBD with starting base salary is $125,001 plus 12.75% superannuation. About the role Reporting to the Team Leader, Customer Strategy, the Senior Customer Strategy Adviser will be responsible for: delivery of strategic customer experience initiatives. the development and delivery of customer experience related communication and engagement plans. management of customer experience documents and engagement platforms. Please see position description for a full list of responsibilities: Senior Customer Strategy Adviser Skills and Experience Required: Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Change management – change management experience gained within a large and complex organisation (desirable). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support to develop your experience and skills. Access to Fitness Passport – a discounted workplace health and fitness program giving you and your family unparalleled access to a wide range of gyms and pools throughout the state. We pride ourselves on our Safety Culture, we ‘work safe’ so that everyone goes ‘home safe’. How to Apply: Click the “Apply” button to submit your resume and cover letter (explaining why you’re a good fit for this role) by the deadline: 11:59 PM on Tuesday, 16 January 2024. Please do not email your application.…

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AtlamGroup

Team Leader Customer Strategy

Full-time

Brisbane, Queensland

Customer Service

11 months ago

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to pro..

Team Leader Customer Strategy Req. Id: 6881 Date: 20 Dec 2023 Location: Brisbane, QLD, AU, 4000 Company: Queensland Rail Our purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting community through a modern, world-class rail service. We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals. If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail could be the right step for you! About the Role The Customer Insights & Strategy team is searching for a dedicated and experienced Team Leader Customer Strategy (AS7). Reporting to the Manager Customer Insights and Strategy, you will be responsible for: researching and identifying opportunities to improve the Queensland Rail customer experience. planning and delivering strategic customer experience initiatives. developing and implementing plans to promote a customer centric culture across the organisation. developing and delivering customer engagement programs. Remuneration: This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $139,943 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments. For a full list of responsibilities, please review the position description: Team Leader Customer Strategy Skills and Experience Required: Leadership – experience leading teams, projects, change and engagement strategies (essential). Strategy – experience gathering and interpreting data from multiple sources, identify accurate insights and developing key strategic objectives and associated delivery plans (essential). Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support…

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AtlamGroup

Technician - Field Service (2/1) Residential

Full-time

Karratha, Western Australia

Maintenance / Repair

11 months ago

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefi..

Technician - Field Service (2/1) Residential Description $5000 sign-on bonus (conditions apply) Annual Salary (paid monthly) Super Annual Bonus Benefits Karratha Residential We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Field Service Engine Technician to join our team here in Karratha. You will be required to carry out engine diagnostics, repairs, scheduled and un-scheduled maintenance for our customers, both on site and at the Karratha workshop. Our customers vary across the Mining, Marine, On Hwy and Power Gen sectors. The role is a residential position based in Karratha on a 2:1 roster attracting a substantial location allowance. Karratha is a vibrant city on the Pilbara coast offering unparalleled natural adventure, world class modern facilities, and has fast become the city of choice for families and boaties. In this role, you will make an impact in the following ways: Deliver a first-class service to our customers across, automotive, mining, marine and power generation. Complete repairs and maintenance of Cummins On Hwy and HHP products and you will attend to breakdowns in the field, as well as service our marine customers both on and off shore. Diagnose and repair various gen sets across our industrial and power station customers. Engine rebuilding and reconditioning Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. To be successful in this role you will need the following: Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic (to Australian standards) Experience as a technician in the service and maintenance of heavy equipment / engines in field service. Cummins experience is highly preferred. Have previous experience of working in remote locations Solid diagnostic and IT capabilities Compensation and Benefits Competitive salary $5k sign on bonus (Conditions apply) Safety equipment / PPE and uniforms provided Further training provided on site Income Protection continuance insurance Discounts with select private health insurance, PC software/hardware and a range of vehicles Annual remuneration review Participation in an annual variable compensation (bonus) program A range of personal and professional benefits including: Cummins Employee Share Purchasing Program – 25% Cummins contribution! Employee Assistance Program available to employees Paid Parental leave (Conditions apply) Based in our Karratha branch – residential allowance available At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation,…

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AtlamGroup

Customer Service Officer - Port Hedland, WA

Full-time

Port Hedland, Western Australia

Customer Service

11 months ago

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This r..

YOUR OPPORTUNITYWe are looking for an enthusiastic Customer Service Officer to support our Customer First philosophy based in Port Hedland, WA. This role is critical within our broader Customer Service Excellence Team.Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responsible for providing exceptional counter sales requirements to meet internal and external customer needs. Responding to sales queries, quoting customers, liaising with other locations and departments to source products to meet our customer needs. No day will ever be the same!We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!Your key responsibilities include, but not limited to:Managing sales enquiries within our branch, over the phone, over the counter and via emailBuild engaging relationships with our customers and internal stakeholdersProcess customer quotes, orders and manage the end-to-end customer relationshipAttend to branch administrative requirements; reconciling daily banking, preparation of test certificates, filing and archivingProviding product-based and technical information to ensure the customer considers the right product for their applicationEnsure customer requests are actioned in a timely manner within allocated timeframesTake ownership in continuing and cultivating all customer relationshipsAs part of a small team you may be required to assist in other areas of the businessTo be successful, you will have:Sales and customer service experience and the ability to work unsupervised in a small teamExcellent oral and written communication with a proactive approachComprehensive computer experience with the ability to learn internal applicationsStrong time management skills with a solution focused approach to problem solvingBe safety minded and promote all things safety within our branchAbility to focus on completion of allocated tasks and have a high attention to detailCULTURE & BENEFITSA career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: Great work/life balance working Monday to Friday 8am to 4pmCompetitive salaries and incentivesA range of diversity and well-being initiativesAbility to purchase up to 4 weeks additional annual leaveTeam events, celebrations, and development opportunitiesTeam member discounts on Wesfarmers productsDiscounted offers from over 300 corporate partnersOnsite parking and novated leasing optionsGenerous Wesfarmers annual share plansAttractive parental leave policy and moreEmployee recognition programs and awardsNEXT STEPSIf you meed most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a…

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