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AtlamGroup

Service Representative / Driver Operator

Full-time

Launceston, Tasmania

Customer Service

11 months ago

Permanent - Full time position – Launceston, TAS $32/hour Overtime/Penalty Rates paid for weekends and Public Holidays Who we are When you start to ..

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Kara Bouchier

Field Service Technician - Permanent Positions

Full-time

Singleton, New South Wales

Customer Service

11 months ago

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Sin..

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Townsville Hospital and Health Service - QH

Staff Specialist Certified Maternal Fetal Medicine

Full-time

Douglas, Queensland

Others

11 months ago

Eligible health workers who make the move to work with us may receive up to $20,000 in incentive payments under the Queensland Health Workforce Attrac..

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ONSITE RENTAL GROUP OPERATIONS PTY LTD

Service Technician

Full-time

Silverwater, New South Wales

Customer Service

11 months ago

We have vacancies for full-time Service Technicians, Field Service Technicians FIFO Service Techncicians in Metro and Regional locations across Austra..

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AHA SEAFORD PTY LTD

VR GPs - including HEAD CLINICIAN POSITION - Service Fee from 22.5%

Full-time

Seaford, South Australia

Customer Service

11 months ago

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location At AHA, we provide a better way. ..

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AHA SEAFORD MEADOWS PTY LTD

VR GPs - including HEAD CLINICIAN POSITION - Service Fee from 22.5%

Full-time

Seaford Meadows, South Australia

Customer Service

11 months ago

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location At AHA, we provide a better way. ..

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Chubb Insurance Australia Limited

Complaints & Customer Resolution Analyst

Full-time

North Sydney, New South Wales

F&B / Tourism / Hospitality

11 months ago

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and ..

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AtlamGroup

Regional Manager Service Delivery South

Full-time

Moonah, Tasmania

Customer Service

11 months ago

Southern Region role overseeing a geographically dispersed operational workforce Reporting to the newly appointed GM Service Delivery Bring a focus on..

Southern Region role overseeing a geographically dispersed operational workforce Reporting to the newly appointed GM Service Delivery Bring a focus on customer, culture and optimisation TasWater is Tasmania’s sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state. We deliver essential services to more than 430,000 customers - 24 hours a day, 7 days a week, 365 days a year. Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of “being trusted, respected and making a positive difference in Tasmania”. A unique opportunity exists to join TasWater reporting to the newly appointed General Manager Service Delivery. The Regional Manager, Service Delivery South will oversee the operation and optimisation of water and wastewater operations. Overseeing a large workforce of 150 employees located in the Southern Region, you will ensure Taswater continues to provide outstanding services to customers. Concurrently you will identify opportunities to drive improvements that result in optimised services while ensuring the safety of the TasWater teams and the reliability of services are maintained. You will deliver continuous improvement initiatives within production and treatment operations, while balancing the needs of stakeholders including customers and employees with financial, safety, risk and compliance requirements. To be successful in this role, you will bring experience working with field based workforces in the utilities, resources or similar operational environments. You will bring the ability to build capability, enjoying the rewards of developing a team from a cultural and technical perspective, while bringing an organisational excellence mindset to the team. You are known for your contemporary and strategic approach and ability to drive innovative efficiencies including better systems, process and utilisation of technology. You are adept at establishing credible and collaborative relationships with key stakeholders and you are highly regarded for your focus on people, safety, customer and performance. For a copy of the PD, please download (copy and paste) http://bit.ly/3GMjNhj To apply, please upload your CV. For any questions not outlined in the PD or a confidential discussion, please contact Seamus Scanlon on 0455 118 868 or Kate Rowe on 0412 254 802.

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AtlamGroup

Customer Service Specialist

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT..

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe. $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now!

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AtlamGroup

Customer Experience Call Centre Operator

Full-time

Pyrmont, New South Wales

Customer Service

11 months ago

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2..

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5) ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss. The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

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AtlamGroup

Customer Service Operations Manager – Fast Food

Full-time

Ourimbah, New South Wales

Customer Service

11 months ago

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big ..

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big corporate chains – freedom and flexibility await! Embark on a career transition from the corporate fast-food industry to a leadership role in area management with Heatherbrae’s Pies. As the Operations Manager of Customer Service, you’ll lead three teams in delivering premium quality meat pies and baked goods along NSW highways. Your efforts will shape the customer experience through professional customer service, local produce, high-quality ingredients, and a touch of warmth. In this role, you will visit each store weekly to support managers and collaborate with the head office team on customer service initiatives, witnessing your impact on business success. About You: You are not merely a manager but a true leader who sets the standard through personal example and engaging actively with your teams. You thrive in the dynamic industry pace, revelling in the hustle and energy. Your strength lies in your ability to connect with others, and you excel in coaching, mentoring, and improving customer experiences. You can manage operations seamlessly, even during busy peak times. About the Company:Heatherbrae’s Pies is more than a workplace; it is a community of longstanding individuals who understand the significance of cultivating a happy and harmonious environment. While renowned for their exceptional pies, the company’s ethos extends beyond mere culinary excellence. Heatherbrae’s Pies is dedicated to crafting unforgettable customer experiences, delivering exceptional locally sourced bakery goods and coffee. Their recent customer initiative proudly boasts a 100% gluten-free bakery. If you possess a love for people, customer service, and operations management, we encourage you to apply. Contact Chelsea Walker at [email protected] to seize this exciting opportunity. Your journey towards professional and personal satisfaction begins here.

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AtlamGroup

Customer Service Officer

Full-time

Shepparton, Victoria

Customer Service

11 months ago

At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our ..

At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.We offer permanent, full-time opportunities.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team.We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday.Apply or call us today on (03) 5821 3914 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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AtlamGroup

Diesel Mechanic Service Technicians - Pinnaroo

Full-time

Pinnaroo, South Australia

Engineering

11 months ago

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Minin..

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description In the lead up to Harvest, we are looking for new Diesel Mechanics to join our expanding Service teams in Pinnaroo John Deere are industry leaders in Precision Ag and joining Emmetts as a Diesel Mechanic you will get work with the industries most advanced machinery and an organisation that’s passionate and dedicated to the future of farming. Pinnaroo is said to be the gateway to South Australia, a small country town that is a major centre for farming and popular for its Dirt Biking tracks. If you have a background in Heavy Diesel, Light Auto, Truck or Ag Machinery then we would love to hear from you. As a well-established and ever-growing organisation, we offer a multitude of employee focused benefits including:?? Excellent Hourly Rates Monthly Bonus Incentives ?Vehicle laptop Mobile Genuine career progression opportunities – with over 15 branches across VIC & SA? Flexibility – As a family owned and run organisation - we believe in a family first approach A wealth of Training including Internal Technical Training, Onsite mentoring by Master Techs and access to the John Deere University? Relocation assistance & Sign on bonus’ for qualified Diesel Mechanics Multitude of additional benefits such as Purchased Leave, Compressed Working Weeks, Salary Sacrificing etc Well established internal teams such as Finance and HR to support our best assets, our people.?? Mental Health and Wellbeing support with individual and confidential access the EAP network? What you’ll need: Relevant Trade Certificate or experience as a Diesel Mechanic/Fitter? Excellent customer service and communication skills? Diagnostic skills?and Troubleshooting experience? Basic computer skills including Microsoft applications? Current Australian Drivers licence? Unrestricted working rights in Australia? Further information please contact Beck Netherway Recruitment Lead on

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AtlamGroup

Diesel Mechanic / Service Technician - Renmark

Full-time

Renmark, South Australia

Engineering

11 months ago

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Renmark Branch Job Category: Agriculture, Nature & Animal,Mining..

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Renmark Branch Job Category: Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description John Deere are industry leaders in Precision Agronomy and joining Emmetts as a Diesel Mechanic you will get work with the industries most advanced machinery and an organisation that’s passionate and dedicated to the future of farming. If you have a background in Heavy Diesel, Light Auto, Truck or Ag Machinery then we would love to hear from you. As a well-established and ever-growing organisation, we offer a multitude of employee focused benefits including: Excellent Hourly Rates and KPI Bonus Incentives Genuine career progression opportunities – with over 15 branches across VIC & SA Flexibility – As a family owned and run organisation - we believe in a family first approach A wealth of Training including Internal Technical Training, Onsite mentoring by Master Techs and access to the John Deere University Relocation assistance & sign on bonus’ for suitable applicants Well established internal teams such as Finance and HR to support our best assets, our people. Mental Health and Wellbeing support with individual and confidential access the EAP network What you’ll need: Relevant Trade Certificate or experience as a Diesel Mechanic/Fitter Excellent customer service and communication skills Diagnostic skills and Troubleshooting experience Basic computer skills including Microsoft applications Current Australian Drivers licence Unrestricted working rights in Australia Further information please contact Beck Netherway Recruitment Lead on

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AtlamGroup

Parts & Service Sales Representative

Full-time

Dubbo, New South Wales

F&B / Tourism / Hospitality

11 months ago

Parts & Service Sales Representative Posted Date: 17 Dec 2023 Location: Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters mos..

Parts & Service Sales Representative Posted Date: 17 Dec 2023 Location: Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking an experienced and highly driven Product Support Sales Representative to join our Dubbo team! To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions. Reporting to the Aftermarket Sales Manager and based from our Dubbo branch, your customer portfolio will span Central NSW, including Parkes, Forbes, Condobolin, Cobar, Merriwa and Coonabarabran. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car. This is a permanent full time position working 40 hours per week, Monday to Friday. Key Responsibilities Effective day-to-day product support Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries Sales of Caterpillar parts and WesTrac services Development of specific customer opportunities and the regional growth plan Account Management of current customer portfolio and developing new accounts Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs Skills & Experience Demonstrated ability to drive sales growth and/or previous experience with account management Excellent customer service skills with the ability to develop strong relationships Well-developed analytical, problem solving and decision-making abilities Current driver's licence and the ability and willingness to travel Excellent written and verbal communication skills Ability to work well autonomously and within a team Computer literacy skills – MS Office and Sales Caterpillar product knowledge and experience (Desirable) Construction industry sales experience (Desirable) Trade qualification with industry experience (desireable) Benefits Fitness Passport for the whole family Competitive remuneration uncapped commission Benefit vehicle provided Annual Remuneration and…

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AtlamGroup

Diesel Mechanic Service Technicians – Murray Bridge

Full-time

Murray Bridge, South Australia

Engineering

11 months ago

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Murray Bridge Branch Job Category: Agriculture, Nature & Animal,..

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Murray Bridge Branch Job Category: Agriculture, Nature & Animal,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description Due to increasing demand, we are now looking for a new Diesel Mechanics to join our expanding Service teams in Murray Bridge. John Deere are industry leaders in Precision Agronomy and joining Emmetts as a Diesel Mechanic you will get work with the industries most advanced machinery and an organisation that’s passionate and dedicated to the future of farming. If you have a background in Heavy Diesel, Light Auto, Truck or Ag Machinery then we would love to hear from you. As a well-established and ever-growing organisation, we offer a multitude of employee focused benefits including: Excellent Hourly Rates and Monthly Bonus Incentives plus Vehicle Genuine career progression opportunities – with over 15 branches across VIC & SA Flexibility – As a family owned and run organisation - we believe in a family first approach A wealth of Training including Internal Technical Training, Onsite mentoring by Master Techs and access to the John Deere University Relocation assistance & sign on bonus’ for suitable applicants Well established internal teams such as Finance and HR to support our best assets, our people. Mental Health and Wellbeing support with individual and confidential access the EAP network What you’ll need: Relevant Trade Certificate or experience as a Diesel Mechanic/Fitter Excellent customer service and communication skills Diagnostic skills and Troubleshooting experience Basic computer skills including Microsoft applications Current Australian Drivers licence Unrestricted working rights in Australia Further information please contact Beck Netherway Recruitment Lead on

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AtlamGroup

Service Administration Officer - Crystal Brook

Full-time

Crystal Brook, Queensland

Customer Service

11 months ago

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Crystal Brook Job Category: Administration and Office,Trades & S..

Posted: 01/12/2023 Closing Date: 01/01/2024 Job Type: Permanent - Full Time Location: Crystal Brook Job Category: Administration and Office,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description About us Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!?? Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! About the Role An opportunity has just opened up for hands on experienced Administration Officer to join our busy Crystral Brook branch. This varied and vital role would see you working hand in hand with our Service team and customers alike to ensure the smooth running of our Branch and Service department. It’s perfect for someone who loves to proactively organise teams, engage with customers, and is looking for full time hours. What you’ll need: Previous experience in Administration or Finance Previous experience working in a Workshop environment would be ideal A “can do” solutions driven approach with a good eye for detail and a focus on continuous improvement? Strong influential skills and ability to make strong relationships Strong customer service and problem-solving skills? Ability to use standard desktop applications such as Microsoft Office: Microsoft Excel, Word, and Outlook. We offer a multitude of employee focused benefits including:?? Competitive Hourly rates This is a permanent Full time role with the opportunity to make it your own Flexibility – As a family owned and run organisation - we believe in a family first approach. Well established internal teams such as Finance and HR to support our best assets, our people.?? Defined career pathways and opportunities to grow your career ? Great team working environment and values-based local organisation? Mental Health and Wellbeing support with individual and confidential access the EAP network? To learn more about our organisation and the role?please head to our website www.emmetts.com.au or contact our Recruitment…

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AtlamGroup

Customer Service

Full-time

Pemulwuy, New South Wales

Customer Service

11 months ago

Customer Service Apply now Job no: 494232 Work type: Full Time Location: Pemulwuy Categories: Customer Service Great opportunity for a customer-focuse..

Customer Service Apply now Job no: 494232 Work type: Full Time Location: Pemulwuy Categories: Customer Service Great opportunity for a customer-focused superstar with a passion for creating memorable customer experiences. Have fun at work with a tight-knit team and a supportive manager. Full time permanent position with career opportunities Be part of a winning team that recognises and rewards success Join a great, multinational company with a strong culture A new full time permanent position has become available at our Pemulwuy Branch as a Customer Service Representative. Reporting to the Customer Service Manager, the key focus of this role is to facilitate the delivery of efficient, accurate and timely service to all Bunzl customers and/or suppliers face-to-face and over the phone. You will play a key role in ensuring that our customers' fit-out projects run smoothly, as you will be responsible to log, address and assist with the resolution of project-related issues as they arise. SO, WHATS IN IT FOR YOU? Bunzl Australasia is a leader in the marketing and distribution of a diverse consumable products range across a wide variety of industry sectors. We're a multinational company committed to bringing out the best in our people through ongoing training and development, providing an environment that is safe, pleasant and harmonious, encouraging open and effective communication between all levels and offering employment that is secure and satisfying. Some of the benefits you will enjoy include: A salary commensurate with experience - we know you work to live. A supportive and friendly environment that continues to grow and provide career opportunities. Well-being and community programs, including our Community Support Program (CSP). Discounted corporate deals, including Health Insurance plans and Holiday bookings. This isn't a full list of course... We feel we have a lot to offer the right person! OUR IDEAL PERSON To succeed in this role, you will need a minimum of 3 years' experience within a Customer Service or Customer Care position. Project Work experience will be highly regarded, especially within a Catering, Hospitality or Nursing Home fit-out capacity. Your strong attention-to-detail will allow you to accurately maintain our project issues log to ensure that every customer demand can be met in a timely manner. You will also require the below: Previous experience in a similar position for 3 years. Excellent telephone manner and interpersonal skills. Computer literate and familiar with Microsoft Office efficiency packages. Strong numerical and analytical skills. A commitment to Customer Service excellence. Good organisational skills. Self-starter and highly motivated. Ability to work in a team environment. If this sounds like a fit for you, and you have the skills and characteristics we are looking for, then we would like to hear from you! Please apply through the ‘apply' option, including…

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Holly Powell

Field Service Technician

Full-time

Prestons, New South Wales

Customer Service

11 months ago

Defence Industry - Field Service Representative in South West Sydney Your new company You new business is an Australian Market Leader within t..

Defence Industry - Field Service Representative in South West Sydney Your new company You new business is an Australian Market Leader within the Defence Industry. They are a global business, offering substantial career progression and exciting defence projects across a variety of domains. They value innovation, integrity and technically astute individuals and will support to nurture you career development. A flexible culture and supportive team environment, will make for a fantastic working life within a business with substantial opportunities to advance your career. Your new role As a Field Service Representative, you'll be responsible for undertaking maintenance and operation of the equipment within their storage facility and across different Defence sites. You will be a part of the development and implementations of systems that help oversee maintenance and operational information across contracts. You will improve both reliability and function of Defence systems and equipment by implementing additions, changes and expansions. You will also calibrate equipment, complete technical investigations and also complete inspections. What you'll need to succeed

Hold current defence clearance(baseline clearance as a minimum)
Be ITAR compliant
Cert III in Electrical, Mechanical or Fitter trade
Experience within. Defence related industry is highly desired.
Proven experience with inspections, maintenance and repair of technical equipment
Be able to work across trades

What you'll get in return Join a company who pride themselves on being an equal opportunity employer and value their employee's skills, career growth and personal development. What you need to do now If you are interested in this position and feel you have the skills described to be successful, click 'apply now' or for more information and a confidential discussion, or to find out about more opportunities within the Defence Industry, contact Holly Powell on 02 9049 6980 or [email protected] Please click here to apply.

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John Dodd

Customer Service Advisor

Full-time

Banksmeadow, New South Wales

Customer Service

11 months ago

Customer Service Advisor job located in Banksmeadow Your new company A small but growing service and maintenance company located in Banksmeadow..

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AtlamGroup

Customer Service Officer

Full-time

Brookvale, New South Wales

Customer Service

11 months ago

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that co..

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth!The OpportunityWe have an exciting opportunity for a Customer Service Officer to join the team at Brookvale.You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:Role responsibilitiesEnsuring the environment is always customer friendly.Checking in all customers as they present for their assessment.Providing a caring and professional service during all customer interaction Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.Does this sound like you?Have previous experience in a customer facing, fast paced environmentStrive to achieve a positive customer experience in every interactionHave high attention to detailBe organised and has exceptional time management skillsBuild rapport in person as well as over the phoneWork well in a team We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements. BenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesWe champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW or call Kate on 0438 259 870

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AtlamGroup

Field Service Technician - Mechanical Fitter

Full-time

Cardiff, New South Wales

Customer Service

11 months ago

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality an..

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements and maintaining customer confidentialityDocuments service and installation actions by completing forms, reports, logs and records. Informs Service Manager when the job is ready to be invoicedExplores sales possibilities with customers utilizing their scope of specialty and by utilizing cross departmental specialistsInvestigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfiedPrepare service quotations and follows up the quotation with the customer. Ensures a job is opened in SAP once a Purchase Order Number is receivedNotify the Service Manager of any equipment that has been brought back to the workshop for strip and assessment, overhaul etcAccurate completion of service documentation including having Service Reports signed by the customer or the customers authorized representativeEnsures all site documentation including inductions, licenses and training is up to dateMonthly checking of vehicle equipment lists and reordering of equipment as requiredBe well presented at all times while representing Bosch Rexroth while undertaking external service workFosters efficient and effective management in his scope, enhances quality management and observes the health, safety and environment regulationsPerform other duties as directed from time to time to meet Bosch Rexroth’s business and operational requirements

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AtlamGroup

Customer Service - Yard

Full-time

Kalgoorlie, Western Australia

Customer Service

11 months ago

Customer Service - Yard Kalgoorlie Full Time - Monday to Friday Be part of a dynamic and fast-paced Customer Service team Safety First Culture Whilst ..

Customer Service - Yard Kalgoorlie Full Time - Monday to Friday Be part of a dynamic and fast-paced Customer Service team Safety First Culture Whilst manufacturing is our foundation, our team is our future.THE OPPORTUNITYAn exciting opportunity has become available for a Customer Service/Yard Team Member based in Kalgoorlie. This position involves working as part of our collaborative Retail Team - reporting to the Store Manager.RESPONSIBILITIES Provide exceptional customer service Locate finished goods and load to vehicles General housekeeping and providing support to the wider Retail team as required Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU Desirable – Forklift Licence A passion to deliver outstanding customer service Extensive experience driving forklifts and loading vehicles an advantage Commitment to accuracy Good Physical Fitness Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart REWARDS & BENEFITSFlexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance ProgrammeABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.OUR CULTUREStratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘Return Home Safe’ every day.APPLICATION PROCESSIf this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.To see more information about Stratco & our careers please visit – stratco.com.au/careers

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AtlamGroup

Data Entry / Customer Service Administrator

Full-time

Sydney, New South Wales

Information Technology

11 months ago

Join a dynamic team as a full-time Data Entry/Customer Service Administrator in St Marys, NSW. Our client, a leading steel reinforcement supplier with..

Join a dynamic team as a full-time Data Entry/Customer Service Administrator in St Marys, NSW. Our client, a leading steel reinforcement supplier with 30 years of experience, seeks a detail-oriented individual. Qualifications include an NSW Driver's License and 3 years of relevant experience. Ideal candidates possess intermediate Microsoft Office skills, excel in data entry accuracy, and thrive in a friendly, vibrant work environment. Responsibilities include coordinating production schedules, managing customer quotes, handling stock orders, and ensuring smooth office operations. If you're ready for a fulfilling role in a positive workplace, apply now! Client Details Our client, a distinguished steel reinforcement supplier with over 30 years of unparalleled experience, is in search of a vibrant and detail-oriented Data Entry / Customer Service Administrator to join their dynamic team. This client stands out in the industry, not only for its commitment to quality but also for fostering a vibrant and lively environment across residential, commercial, mining, and industrial sectors. Description - Coordinate production schedules and tags- Manage customer quotes and purchase orders (POs)- Handle stock orders and transfers- Ensure smooth office operations- Perform accurate data entry with zero errors- Professionally handle incoming phone calls and distribute them to relevant departments- Greet customers and suppliers when required- Assist the Sales team as needed- Process card payments if required- Order stock and non-stock items as necessary- Process stock transfers- Manage customer service emails- Perform general office duties as directed- Report discrepancies and problems to management- Inform supervisor/manager of any processes that could impact quality and/or safety- Ensure processes deliver intended outcomes- Promote a customer-focused environment- Maintain the integrity of the Quality Management System (QMS)- Promote Workplace Health and Safety (WHS) awareness and culture Performance Goals: Timely completion of all tasks Zero data entry errors Professional handling of calls Maintain a clean and welcoming office Profile We're looking for a fun, friendly person who thrives in a bustling, lively atmosphere. The ideal candidate is not only skilled in data entry and customer service but also brings a positive energy to the team. If you enjoy a vibrant workplace and are ready to contribute to our dynamic team, we want to hear from you! Qualifications: NSW Driver's License Preferred: 3 years of relevant experience Skills: Intermediate Microsoft Office skills Accurate data entry Organised and deadline-driven Friendly, confident, and polite Collaborative team player with excellent communication skills Enjoys a fun, friendly, and vibrant work environment Job Offer Position: Full-time Data Entry / Customer Service AdministratorLocation: St Marys, NSWWorking Hours: 6:30 am to 4:30 pm

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AtlamGroup

Customer Service Representative

Full-time

Wetherill Park, New South Wales

Customer Service

11 months ago

To be successful in this position, you will have: A customer focus to ensure you always have the customers' needs front of mind Experience in a B2..

To be successful in this position, you will have: A customer focus to ensure you always have the customers' needs front of mind Experience in a B2B/ B2C environment Proven experience in a customer-centric role Well-developed relationship building skills Ability to work autonomously when needed and within a team environment Excellent interpersonal and communication skills Knowledge within the packaging industry and carton manufacturing Experience with Pronto Xi or Prism software (favourable)Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.We thank you in advance for your application and advise that only candidates that meet the position requirements and have Australian working rights will be contacted.An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. About the Industrial Packaging division Our Industrial Packaging division not only manufactures our own biodegradable void-fill products but we also stock and support all types of void-fill needs, whether it be air-pillow, paper or bubble. We import and distribute some of the world’s leading brands of general industrial packaging products such as tapes, stretch wrap, strapping and machinery. About You/ the Role We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Support Team.As the Customer Support Specialist, you will support the National team comprising of eight Customer Support Specialists working throughout QLD, NSW, VIC & WA and cover PPG’s customer base nationally. This role is located in NSW - and initial onboarding will be remote - until return to office Hybrid plan is rolled out.In this role, you will be required to consult and liaise with internal stakeholders and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications. You will also be required to promptly respond and solve customer queries via phone and email and escalate where required.

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