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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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Chubb Insurance Australia Limited

Complaints & Customer Resolution Analyst

Full-time

North Sydney, New South Wales

F&B / Tourism / Hospitality

11 months ago

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and ..

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Recruitment 24/7

Customer Service Adminstrator/Internal Salesperson

Full-time

Acacia Ridge, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is F..

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AtlamGroup

Service Administrator

Full-time

Mount Gravatt, Queensland

Customer Service

11 months ago

About the Company Our client is an established trade services supplier to residential and industrial customers, and they have been providing exception..

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AtlamGroup

Customer Service Representative

Full-time

Mount Gravatt, Queensland

Customer Service

11 months ago

About the Company Our client is one of Queensland's fastest growing trade services companies, who pride themselves on delivering an exceptional custom..

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AtlamGroup

Customer Service Specialist

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT..

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe. $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now!

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AtlamGroup

ICT Service & Support Officer

Full-time

Brisbane, Queensland

Customer Service

11 months ago

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power ..

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

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AtlamGroup

Customer Service Operations Manager – Fast Food

Full-time

Ourimbah, New South Wales

Customer Service

11 months ago

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big ..

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big corporate chains – freedom and flexibility await! Embark on a career transition from the corporate fast-food industry to a leadership role in area management with Heatherbrae’s Pies. As the Operations Manager of Customer Service, you’ll lead three teams in delivering premium quality meat pies and baked goods along NSW highways. Your efforts will shape the customer experience through professional customer service, local produce, high-quality ingredients, and a touch of warmth. In this role, you will visit each store weekly to support managers and collaborate with the head office team on customer service initiatives, witnessing your impact on business success. About You: You are not merely a manager but a true leader who sets the standard through personal example and engaging actively with your teams. You thrive in the dynamic industry pace, revelling in the hustle and energy. Your strength lies in your ability to connect with others, and you excel in coaching, mentoring, and improving customer experiences. You can manage operations seamlessly, even during busy peak times. About the Company:Heatherbrae’s Pies is more than a workplace; it is a community of longstanding individuals who understand the significance of cultivating a happy and harmonious environment. While renowned for their exceptional pies, the company’s ethos extends beyond mere culinary excellence. Heatherbrae’s Pies is dedicated to crafting unforgettable customer experiences, delivering exceptional locally sourced bakery goods and coffee. Their recent customer initiative proudly boasts a 100% gluten-free bakery. If you possess a love for people, customer service, and operations management, we encourage you to apply. Contact Chelsea Walker at [email protected] to seize this exciting opportunity. Your journey towards professional and personal satisfaction begins here.

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AtlamGroup

Refrigeration & Air Conditioning Service Technician - Brisbane

Full-time

Brisbane, Queensland

F&B / Tourism / Hospitality

11 months ago

Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service ..

Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service Technicians to join our South East QLD Service Team. The successful candidates will assist us to service and maintain a wide range of commercial HVAC & Refrigeration plant within the Brisbane & Gold Coast region. About the Position: On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems. With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance. About you: We are seeking a highly skilled and experienced Refrigeration & Air Conditioning Tradespersons who is reliable, self-motivated and a team player. Essential Criteria Demonstrated experience in the repair and maintenance of Refrigeration & HVAC plant and equipment Exceptional fault finding skills Excellent customer service and communication skills Organised with great time management skills Professional presentation and manner Willingness to work overtime Proof of eligibility to work in Australia in a permanent full-time role Essential Licences Certificate III Trade qualification in Air-Conditioning & Refrigeration Mechanical Services Licence QBCC Refrigerant Handling Licence Restricted Electrical Licence Manual Drivers Licence White Card Desirable Licences Working at Heights EWP Confined Spaces Remuneration: An attractive package is on offer including: Competitive base hourly rate Regular approved overtime payable at penalty rates Conditional sign on bonus New Vehicle RDOs Tablet, phone & uniforms About Us: Faircloth & Reynolds has been in operation for over 38 years and is one of the largest refrigeration, air conditioning and catering equipment specialists on the East Coast of Australia. How To Apply: Upload your resume and a cover letter outlining your suitability for the position. Further information: Please contact HR on or email Additional Info Location: Brisbane Job Type: Jobs Job Application Form Our Clients Include TrustPilot © 2019 Faircloth & Reynolds - All Right Reserved - - -

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AtlamGroup

Diesel Mechanic Service Technicians - Pinnaroo

Full-time

Pinnaroo, South Australia

Engineering

11 months ago

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Minin..

Posted: 06/12/2023 Closing Date: 05/01/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us! Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description In the lead up to Harvest, we are looking for new Diesel Mechanics to join our expanding Service teams in Pinnaroo John Deere are industry leaders in Precision Ag and joining Emmetts as a Diesel Mechanic you will get work with the industries most advanced machinery and an organisation that’s passionate and dedicated to the future of farming. Pinnaroo is said to be the gateway to South Australia, a small country town that is a major centre for farming and popular for its Dirt Biking tracks. If you have a background in Heavy Diesel, Light Auto, Truck or Ag Machinery then we would love to hear from you. As a well-established and ever-growing organisation, we offer a multitude of employee focused benefits including:?? Excellent Hourly Rates Monthly Bonus Incentives ?Vehicle laptop Mobile Genuine career progression opportunities – with over 15 branches across VIC & SA? Flexibility – As a family owned and run organisation - we believe in a family first approach A wealth of Training including Internal Technical Training, Onsite mentoring by Master Techs and access to the John Deere University? Relocation assistance & Sign on bonus’ for qualified Diesel Mechanics Multitude of additional benefits such as Purchased Leave, Compressed Working Weeks, Salary Sacrificing etc Well established internal teams such as Finance and HR to support our best assets, our people.?? Mental Health and Wellbeing support with individual and confidential access the EAP network? What you’ll need: Relevant Trade Certificate or experience as a Diesel Mechanic/Fitter? Excellent customer service and communication skills? Diagnostic skills?and Troubleshooting experience? Basic computer skills including Microsoft applications? Current Australian Drivers licence? Unrestricted working rights in Australia? Further information please contact Beck Netherway Recruitment Lead on

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AtlamGroup

Parts & Service Sales Representative

Full-time

Dubbo, New South Wales

F&B / Tourism / Hospitality

11 months ago

Parts & Service Sales Representative Posted Date: 17 Dec 2023 Location: Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters mos..

Parts & Service Sales Representative Posted Date: 17 Dec 2023 Location: Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking an experienced and highly driven Product Support Sales Representative to join our Dubbo team! To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions. Reporting to the Aftermarket Sales Manager and based from our Dubbo branch, your customer portfolio will span Central NSW, including Parkes, Forbes, Condobolin, Cobar, Merriwa and Coonabarabran. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car. This is a permanent full time position working 40 hours per week, Monday to Friday. Key Responsibilities Effective day-to-day product support Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries Sales of Caterpillar parts and WesTrac services Development of specific customer opportunities and the regional growth plan Account Management of current customer portfolio and developing new accounts Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs Skills & Experience Demonstrated ability to drive sales growth and/or previous experience with account management Excellent customer service skills with the ability to develop strong relationships Well-developed analytical, problem solving and decision-making abilities Current driver's licence and the ability and willingness to travel Excellent written and verbal communication skills Ability to work well autonomously and within a team Computer literacy skills – MS Office and Sales Caterpillar product knowledge and experience (Desirable) Construction industry sales experience (Desirable) Trade qualification with industry experience (desireable) Benefits Fitness Passport for the whole family Competitive remuneration uncapped commission Benefit vehicle provided Annual Remuneration and…

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AtlamGroup

Customer Service Officer

Full-time

Brookvale, New South Wales

Customer Service

11 months ago

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that co..

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth!The OpportunityWe have an exciting opportunity for a Customer Service Officer to join the team at Brookvale.You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:Role responsibilitiesEnsuring the environment is always customer friendly.Checking in all customers as they present for their assessment.Providing a caring and professional service during all customer interaction Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.Does this sound like you?Have previous experience in a customer facing, fast paced environmentStrive to achieve a positive customer experience in every interactionHave high attention to detailBe organised and has exceptional time management skillsBuild rapport in person as well as over the phoneWork well in a team We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements. BenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesWe champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. Capital SMART is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW or call Kate on 0438 259 870

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AtlamGroup

Field Service Technician

Full-time

Brisbane, Queensland

Customer Service

11 months ago

About the Team Logistics Vehicles Reporting to the National Fleet Manager Land121, this role will see you working in a team of 7, all focusing on the ..

About the Team Logistics Vehicles Reporting to the National Fleet Manager Land121, this role will see you working in a team of 7, all focusing on the Land 121 (trucks) program of work. The Field Service team forms part of the greater Service and Support division which also encompasses Trades Assistants, Mechanics, Maintenance Planners, Data Controllers and Technical Advisors. This role will be based at our Military Vehicle Centre of Excellence in Redbank, but will require travel across South East QLD. Boxer Vehicle This role will report to the Team Lead and National Fleet Manager L400 to form part of a team of 9 Field Service Technicians. The team also forms part of the greater Service and Support team. The Land400 Field Service team are a group of hard-working individuals who have become technical experts of the Boxer vehicle. This role will be based at Enoggera and will involve travel within QLD as well as interstate. About the Role The Rheinmetall Field Service Technicians are responsible for providing maintenance and advisory services for logistics or armoured vehicles, and delivering reliable, high quality and timely service support to our customer. We are currently recruiting for two separate teams: Logistics Vehicles Working on our Land121 program and maintaining our fleet of trucks with a home base of Redbank. The most suitable trade qualification for these roles will be heavy mechanical backgrounds. Boxer Vehicle Working on our Land400 Phase 2 program with a home base of Enoggera. The most suitable trade qualifications for these roles will be heavy mechanical, auto-electrical, AME and weapons systems backgrounds. As Field Service Technician, you can anticipate some of your day-to-day tasks to include: Working at various sites to conduct, assist and or supervise in diagnosis and repairs on RDA supported vehicles; Documenting work order information in the RDA ERP/ISSDB & customer systems MILIS / SAP; Travelling to various sites (within QLD or interstate) to support or maintain vehicles; Being the face of the Rheinmetall brand when engaging with customers/stakeholders; Checking and monitoring the repair progress of supported vehicles and associated systems; Checking and resolving requests for warranty settlement topic completeness, accuracy and plausibility; Providing Maintenance Advisory Services as a subject matter expert on Rheinmetall products; Undertaking Acceptance and documentation of technical inquiries from the customer/end user; Performing technical investigations associated with faults or damages of equipment; and Preparing reports associated with technical investigations, including technical inspection reports or technical briefs. What are we looking for? Rheinmetall seeks applicants who exemplify our Company’s values of Safety, Partnering, Openness, Respect and Trust (SPORT). This creates a workplace environment where employees value each other, live up to their promises and communicate openly. The experience and skillset best suited to this role includes: Trade qualification as…

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AtlamGroup

Customer Service Representative

Full-time

Stapylton, Queensland

Customer Service

11 months ago

To be successful in this position, you will have: A customer focus to ensure you always have the customers' needs front of mind Experience in a B2..

To be successful in this position, you will have: A customer focus to ensure you always have the customers' needs front of mind Experience in a B2B/ B2C environment Proven experience in a customer-centric role Well-developed relationship building skills Ability to work autonomously when needed and within a team environment Excellent interpersonal and communication skills Knowledge within the packaging industry and carton manufacturing Experience with Pronto Xi or Prism software (favourable)Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.We thank you in advance for your application and advise that only candidates that meet the position requirements and have working rights will be contacted.An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. About the Industrial Packaging division Our Industrial Packaging division not only manufactures our own biodegradable void-fill products but we also stock and support all types of void-fill needs, whether it be air-pillow, paper or bubble. We import and distribute some of the world’s leading brands of general industrial packaging products such as tapes, stretch wrap, strapping and machinery. About You/ the Role We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Support Team.As the Customer Support Specialist, you will support the National team comprising of eight Customer Support Specialists working throughout QLD, NSW, VIC & WA and cover PPG’s customer base nationally. This role is located in QLD - and initial onboarding will be remote - until return to office Hybrid plan is rolled out.In this role, you will be required to consult and liaise with internal stakeholders and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications. You will also be required to promptly respond and solve customer queries via phone and email and escalate where required.

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AtlamGroup

Service Electrician - Northern Rivers Region

Full-time

Lismore, New South Wales

Customer Service

11 months ago

BE OUR NEXT RISING STAR IN THE NORTHERN RIVERS REGION!! Our Mission & Values The most valuable asset of our organisation is our employees. At Star Gro..

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AtlamGroup

BTP - Field Service Supervisor - Mackay

Full-time

Brisbane, Queensland

Customer Service

11 months ago

BTP - Field Service Supervisor - Mackay 11 Dec 2023 BTP Read More... Click here to view more detail / apply for BTP - Field Service Supervisor - Macka..

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Zone RV Pty Ltd

Customer Service Manager

Full-time

Coolum Beach, Queensland

Customer Service

11 months ago

Job Brief Provide exceptional customer service and embed this approach throughout the entire organisation. The objective is to maintain the department..

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INDUSTRIAL PLANT & SERVICE AUSTRALIA PTY LTD

Field Service Engineer Reciprocating Compressors

Full-time

Somersby, New South Wales

Customer Service

11 months ago

IPS Australia is the largest independent service provider for rotating equipment in Australia.Our workshops are based in Somersby NSW, & Kwinana Beach..

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AtlamGroup

Field Service technician

Full-time

Regency Park, South Australia

Customer Service

11 months ago

Position Requirements: Australian Permanent Resident or Citizen Hydraulic fitter trade or equivalent 5 years field service or hydraulic system experie..

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INDUSTRIAL PLANT & SERVICE AUSTRALIA PTY LTD

Mechanical Project Engineer

Full-time

Somersby, New South Wales

Engineering

11 months ago

IPS Australia is the largest independent service provider for rotating equipment in Australia.Our workshops are based in Somersby, NSW & Kwinana Beach..

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AtlamGroup

Technician (Workshop & Field Service)

Full-time

Gladstone, Queensland

Maintenance / Repair

11 months ago

Technician (Workshop & Field Service) Global Market Leader Industry competitive rates, incentives and allowances A culture that-s designed to help you..

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AtlamGroup

Nurse Manager / Team Leader - Service Wide Integrated Function Team, Queensland Health

Full-time

Brisbane, Queensland

Health / Beauty / Fitness

11 months ago

About the role The Nurse Manager/Team Leader is accountable for all the operational managerial aspects and leadership of the Service Wide Integrated F..

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Nayara Pereira

Logistics Customer Service

Full-time

Geebung, Queensland

Customer Service

11 months ago

The Opportunity Randstad are excited to be partnering with a nationwide established brand really well-known within its industry. Our client p..

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UGL Pty Ltd

Head of Customer and Community

Full-time

North Sydney, New South Wales

Information Technology

11 months ago

UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Ou..

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AtlamGroup

Customer Service Representative

Full-time

North Sydney, New South Wales

Customer Service

11 months ago

Competitive package and hybrid working arrangement. Progress your career in lime and limestone solutions. Join a diverse team within a multinational o..

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