The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Are you looking for career progression and personal development?

Do you want total flexibility with your work environment?

At Creative Activation, this campaign offers individuals a rare opportunity for rapid career growth working on our fresh and exciting project! This is a Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Development Manager will have previous business to business sales experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Full time availability Monday - Friday
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic salary package
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

Exciting opportunity to be part of our NEW Better Connect program in Queensland!

• Flexible FTE (0.8 – 1FTE) ongoing position + Hybrid working conditions
• Based at one of our 4 sites (Gympie, Hervey Bay, Rockhampton or Emerald)
• $100,844 pa + Super + Not-for-Profit Salary Packaging up to $18,550 

Are you tired of staring at your computer screen, trapped in the same routine as the data manager? Do you want to be part of something truly transformational, making a real difference in people's lives? Then look no further!

EACH is excited to announce that we are the Lead Agency for the Better Connect program, a groundbreaking initiative focused on Mental Health, Alcohol and Other Drugs, and Suicide Prevention. This program is designed to deliver comprehensive, integrated, and person-centered care across the beautiful CCQ region (Central Queensland, Wide Bay, Sunshine Coast).  Click here to learn more.

Job Description 
Reporting to the General Manager the Outcomes and Digital Systems Manager is responsible for overseeing the client management systems, data, and outcome reporting of the service.

Key duties will include:

• Supporting decision making by overseeing live data reporting and analysis.
• Coordinating with Digital and Health Technology teams for seamless system integration.
• Collaborating with service streams to identify opportunities for process improvement and care coordination.
• Coordinating the implementation and ongoing functionality of the digital health platform to ensure integrated team care, digital health technology initiatives, program needs, and customer-focused care.
• Developing evaluation criteria and outcome standards, while ensuring compliance.
• Manage a team responsible for outcomes reporting and care systems integration. Can I confirm who will be reporting to this position?
• Actively engage in co-design processes to foster collaboration and innovation within their respective area. This includes facilitating workshops, gathering diverse stakeholder input, and leveraging co-design principles to develop solutions that meet both organisational objectives and stakeholder needs.
• This position requires occasional travel within the region.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Bharat Mahajan (General Manager) at [email protected] or on 0447 968 464.

About you 
We are looking for a dedicated leader with extensive experience and expertise in healthcare operations, quality improvement, or related field.

The ideal candidate will possess strong project management and team leadership skills, coupled with excellent communication and collaboration abilities to effectively engage and negotiate with a diverse range of stakeholders. You will demonstrate proficiency in developing and implementing effective strategies, as well as strong financial management capabilities and a high level of computer literacy. Exceptional organisational and planning skills are essential for the success of this role, along with the ability to excel under pressure and meet tight deadlines.

Additionally, experience in data analytics, outcome performance measurement, community-based recovery services, program evaluation, and a commitment to person-centered care and cultural safety are integral to this role.