Responsibilities will include but are not limited to:

• Scheduling of appointments with customers.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation uploading, office administration tasks and working closely with a supportive team.

We are currently seeking an experienced, self-motivated and reliable Maintenance and Facilities Manager to join our friendly and successful team at our Oaks Brisbane on Felix Suites. 

You will be responsible for the following:

• Implement and drive the preventative maintenance program.
• Perform the role in a hands-on manner by undertaking any repairs and maintenance as required.
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works.
• Property maintenance including painting, plastering, and carpentry
• Ensure WHS best practice at all times.
• Stock control, supplier management.
• Quoting, scheduling and managing of Capex Requests
• Recruitment

To penetrate and increase loyalty with key stakeholders within roadway and infrastructure lighting market to deliver measurable specification and overall market conversion for the roadway range of lighting products, while increasing market share. Engagement with all roadway projects and relevant industry stakeholders including customers, specifiers and influencers. 

This position is responsible for the maintenance and development of existing accounts as well as the growth and development of new business by engaging new clients through referrals, cold calling, and other duties. This position is critical to ensure the continued growth and success of the organisation but also an opportunity to create genuine partnerships with future clients.

Position Summary:

The Mechanical Engineer with earn our customers’ trust plays a pivotal role in leveraging their engineering expertise to drive the company for long term and provide technical support within the domain of mechanical machineries and services. This professional is responsible for utilizing their comprehensive understanding of mechanical principles and design to communicate effectively with clients, understanding their needs, and offering tailored solutions. The role involves merging technical proficiency with invest in people acumen to develop and maintain client relationships, identify opportunities, and drive revenue growth. The individual will collaborate closely with cross-functional teams, including engineering, marketing, and customer service, to ensure the successful delivery of products and services that meet customer requirements. The role requires a blend of technical knowledge, persuasive communication, and a proactive approach to identifying and capitalizing on equipment selection opportunities in the mechanical engineering field.

Major Responsibilities:

• Takes ownership of generating business, meeting predefined targets, and spearheading business development initiatives for sustained growth.

• Leads and coordinates cross-regional teams and internal personnel to effectively infiltrate key accounts, aggressively expanding and nurturing relationships.

• Engages with the applications team and sophisticated clients on intricate applications to translate precise customer requirements into tailored product designs.

• Offers support for complex applications, collaborates with the marketing team on quotes and technical inquiries, and frequently accompanies business leaders to significant customer meetings.

• Collaborates closely with the Business Development Manager to support various business functions such as sales forecasting, cultivating a robust business pipeline, updating customer relations management (CRM), and other essential activities as needed.

• Develops and manages an active opportunity pipeline for all assigned accounts, collecting comprehensive information about accounts, identifying key decision-makers, comprehending strategic business challenges, and leading the team in analyzing and prioritizing opportunities critical to these accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and exceed customer expectations.

• Ensures professional coordination and meticulous account planning while swiftly resolving any potential account ownership issues.

• Provides continual support to customers, ensuring they receive top-notch, high-quality customer service and may also assist in providing quotes.

• Monitors industry trends and evolving regulations to maintain competitiveness and compliance, providing technical and commercial support to both internal and external sales teams.

This role combines the finesse of technical knowledge with invest in people acumen, empowering the individual to cultivate and sustain profitable client relationships while ensuring the delivery of tailored solutions that meet customer needs.



Required Education / Experience / Skills:

1. Bachelor’s degree in Mechanical Engineering or suitable combination of education and experience.

2. 10 plus years’ experience in core field construction / equipment selection experience required.

3. Excellent customer service skills with a proven ability to explain technical products to non-technical audiences.

4. Ability to apply engineering, technology, or other related principles to product sales.

5. Excellent organizational skills and attention to detail.

6. Excellent verbal and written communication skills.

7. Team player that’s reliable and enjoys working in a high-performance team culture.

8. Basic knowledge in any of the technical 3D software like Autodesk Inventor / PRO-E/ Catia / Solid works. Ability to read and interpret drawings.

9. Experience of managing major national accounts at head office level.

10. Strong account management and relationship building skills.

11. Strong analytical and negotiation skills.

12. Demonstrated record of achievement in a post-sales position.

13. Strong closing skills.

14. Proven oral, written, telephone and presentation skills. Strong interpersonal skills.

15. Ability to learn and retain produce specific information and utilize to position the features and benefits to customers.

16. Communication, Customer Service Orientation, Flexibility, Optimism, Planning, Integrity, Inclusion, Engagement, Responsibility, transparency and performance with a sense of urgency.

Travel: Yes

Language: English



About Machinery Direct



With over 25 years of Machinery and Sales experience, we offer competitive pricing and quality construction equipment to our customers across Australia. We pride ourselves on quality, reliability and exceptional customer service. We’re here to help you navigate the world of machinery sales and construction equipment Australia wide and choose the right piece of machinery to suit your needs, so you can get the job done properly and on time.

For all of your quality construction equipment and machinery, you’ve come to the right place. We carry an extensive range of construction and earth moving equipment all under one roof and can request quotations on your behalf and arrange delivery right to your door to create a hassle-free online shopping experience.

Please email your resumes to: [email protected]

About The Role

The General Manager holds a pivotal role, steering the organisation toward strategic success, increased participation and sustained business growth. The General Manager will foster a culture of teamwork and excellence while ensuring ongoing, consistent customer service excellence. The ultimate goal of the General Manager is to drive the company forward, promoting positive health outcomes through sport participation and socialisation.


Roles & Responsibilities

Implement high-level strategic and administrative plans
Develop a strong operational acumen of internal systems
Lead, manage and develop administrative staff to ensure business standards
Liaise with key venue partners and business stakeholders
Identify business growth opportunities
Ensure a dedicated, consistent approach to customer service excellence
Develop and compose internal documentation
Prepare quarterly reports for key stakeholders


Experience & Skills

Demonstrated experience in the implementation of strategic and operational plans
Experience leading and managing a team to deliver outcomes
Knowledge of principles and practices of modern management and administration
Well-versed in identifying business growth opportunities
An enthusiastic, personable leader with strong communication skills
Dedicated approach to customer service excellence
Demonstrated experience with computer systems and software products
Exceptional analytical skills with a strong attention to detail
Experience in sport is preferred but not required

Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

Click here to view more detail / apply for Customer Service

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

The Sebel Brisbane is currently seeking a Duty Manager to join their dynamic Hotel. Reporting to the Front Office Manager, your primary responsibility is ensuring a high level of guest service at all times across the hotel.
 
As Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Lead by example when attending to guest requests. Be proactive and resourceful.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel and its surrounding area.

 You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

About this role ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Part of the CSR family, our Interior Systems Business Unit comprises of Gyprock, Martini, Himmel & Potter. We manufacture and market a full range of products for residential and commercial applications and are the industry leader when providing full suite of interior lining solutions across the building industry. THE ROLE CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Coopers Plains – QLD office! You will play an essential role in representing our business! Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time! If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishment … this is the role for you. A typical day looks like: Managing the customer order inbox and providing excellent customer service by phone and email Processing sales orders promptly and accurately Handling inbound customer enquiries, providing product information and technical support Following up on stock Confirming the delivery requirements Maintaining orders and keeping the customers updated and informed Understand and comply with Chain of Responsibility laws for configuration of orders and transport. Other general administration as required Hours of work Monday to Friday, rotating shifts as per follow: 06:00am – 02:00pm 08:00am – 04:00pm You will have the following: Have high energy and enthusiasm with exceptional communication skills. Be passionate about customer service with suitable experience to match. Strong attention to detail with accurate data entry skills, SAP experience desirable WHAT'S ON OFFER Attractive Salary 12% Super Benefits Overtime available Access to CSR's amazing employee benefits & discounts. Work with an established team that is friendly and supportive! Training and career progression provided. If this sounds like the next step in your career and you want to be part of an organisation that fosters a friendly work environment, whilst providing you with personal and career development – then apply now! For more information on us, please visit our website at www.csr.com.au At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

Click here to view more detail / apply for Customer Service Officer

Hello and Kia Ora!

Start your game …

At Entain Australia & New Zealand, we view compliance and regulatory obligations as a fundamental component of our growth and sustainability strategy. Situated within a heavily regulated industry, our ability to expand and prosper hinges upon the trust of our customers earned through our unwavering commitment to doing what is right in a landscape where strict adherence to regulatory standards is paramount.

The AML Operations Manager at Entain Australia will lead the 1st Line AML teams. These teams are responsible for monitoring client behaviour, transactions, accounts, and reviewing ACIP and KYC refresh documents and information.

The Why:

This position offers the unique opportunity to establish and lead a dynamic and expanding Anti-Money Laundering function. As a seasoned professional with experience in Anti-Money Laundering, Fraud, or Compliance Management, your expertise will play a pivotal role in shaping the growth and success of our AML team. Your leadership will be instrumental in fostering an environment that values modern methodologies, ensuring we stay at the forefront of industry best practices.

Where and how you can work:
The position is ideally based in Brisbane, Australia; at Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, with employees spending two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day:

• Planning and execution of all work streams, BAU and remediation, and maintaining of WIP reports.
• Mentoring and managing a team of 3 direct reports and 15 indirect reports, conducting performance reviews and development planning, including the setting of KPI's.
• Review of procedural documentation and the amendment of the existing document suite when changes are required.
• Drafting of accurate and effective procedural documents to implement and operationalise the policies, decisions and guidance as determined by the AMLCO and FCR team.
• Analysing customer transactions, accounts, and behaviours for signs of potential Money-Laundering/Terrorist Financing behaviour.
• Lodging Suspicious Matter Reports, Threshold Transaction Reporting and other reports with AUSTRAC as required.
• Lead training for teams, including the onboarding of new staff, training for implementation of new procedures and processes, and refresher training as identified through the QA process.

About you:

• Clear knowledge of AML/CTF legislation and practical operational experience with KYC, sanctions, and transaction monitoring.
• Previous experience leading a large team with both direct and indirect reports.
• Ability to draft procedural documentation, reporting, training content and undertake data analysis.
• Previous experience within the Waging industry and exposure to the AUSTRAC portal is preferred.
• Ability to amend and shift priorities in an ever-changing dynamic environment with an evolving risk maturity.

Who we are?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Are you a day brightener? A story Spotter? Are you someone who loves to create meaningful connections with both guests and colleagues? Pullman and Mercure Brisbane King George Square is currently seeking a Duty Manager to join their professional and dynamic Hotel.

Reporting directly to the Front Office Manager, with regular access to the Hotel Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As an Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents & Porters to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.

Fixed Term Talent Acquisition Manager Role in the NFP Sector Your new company A large and well known aged care provider is looking for a Talent Acquisition Manager due to an internal secondment. Joining an organisation that prides itself on its high level of service for older Victorians, you will make an impact on the community and join an organisation during an exciting time of growth and change. Your new role In your role as Talent Acquisition Manager, you will be responsible for the day to day running of the function and managing a team. Key responsibilities include:

End to end recruitment across health and corporate roles
Direct line management of small team
Analysis of data to inform decisions
Process improvements and policy development
Supporting projects such as ATS implementation

What you'll need to succeed To excel in this role, you will have previous experience leading a team and be a leader who inspires. Your exposure to high volume recruitment will be essential for success in this role, you need to have worked within large and complex environments to allow you to settle in to this new role with ease. What you'll get in return A full-time 12-month fixed term contract in the aged care sector, starting ASAP (before 25th Jan). Your salary will be $118k + super + NFP salary packaging, which boosts your take-home pay. You'll be able to work from home and in the modern offices in the Inner East of Melbourne. The offices are less than 10 minutes' walk from a train station and are newly equipped with stand-up desks, dual screen and modern tech meeting rooms, as well as a beautiful kitchen to connect with your colleagues! What you need to do now If you're interested in this role, click 'apply now' or send your CV to [email protected] directly. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

BUSINESS SERVICES MANAGER | 100% REMOTE WFH ROLE | SUNSHINE COAST OUTSTANDING MODERN ACCOUNTING FIRM WORK FROM HOME 100% OF THE TIME EXCEPTIONAL SYSTEMS AND PROCESSES UP TO $130K SUPER FIRM This represents a rare opportunity with a well established firm based on the Sunshine Coast who are undergoing a period of rapid expansion. The firm is well known on the Sunshine Coast region. The firm offers their high quality client base services in the areas of taxation, business services, bookkeeping, SMSFs and wealth creation. The firm has brand new and very modern offices. They are extremely proud of the state of the art technology they provide their staff members. The culture is very relaxed, friendly and down to earth. The firm is a true believer in offering their staff members flexibility to either work from home or work from the office depending on their preferences. Due to their exceptional IT systems, they are able to accomodate staff who can work remotely. POSITION Due to strong growth and internal restructuring, the position of Manager has been created. The successful candidate will be responsible for the following: The provision of expert compliance and advisory services to a client portfolio Training and mentoring junior staff Reviewing the work completed by the team Client relationship management Tax compliance and tax advisory Take an active role in the development of the firm's brand CANDIDATE The successful candidate will be able to demonstrate the following: CA/CPA 8 years experience within Australian Public Practice Exceptional people management skills Strong technical tax knowledge Previous experience with cloud based accounting software packages Excellent home office set up Exceptional communication and presentation Stable employment history Due to the remote nature of the role, my client is open to candidates who live in any Australian location. BENEFITS If you are looking for a role with genuine flexibility then apply without hesitation. Competitive market salary package 100% WFH (or you can work in the office if you choose to!) Flexible working conditions: remote Exceptional work life balance, extremely friendly culture Exceptional IT systems Structured training and mentoring ADDITIONAL ROLES I am currently working on several other opportunities that are similar to this position, but not advertised. If this role is not quite what you are looking for, feel free to contact me directly to discuss the other roles I have on offer. ABOUT ME I am a specialist public practice recruiter with 11 years recruitment experience. Please feel free to connect with me: LinkedIn: https://www.linkedin.com/in/desha-joseph-4077b454/ Mobile: 0439 775 709 Email: Desha[at]rocconsulting.com.au If you have the above criteria apply below, or phone Desha Joseph 0439 775 709 or email for more information. You can also join our Facebook page to be kept updated with all other opportunities…

Click here to view more detail / apply for BUSINESS SERVICES MANAGER | 100% REMOTE | SUNSHINE COAST

About Us
We represent a distinguished professional body dedicated to advancing the field of fitness and nutrition globally. With a focus on establishing and managing best practices, we have been the industry standard for over six years. Committed to education, professional regulation, and registration, we ensure the legitimacy and protection of both professionals and the public, setting a trusted standard for all.
Who We are Seeking
We are in search of a passionate and motivated Business Development Manager who:

Is deeply committed to enhancing the nutrition industry's standards.
Understands the nuances of Private Practice within the field.
Has existing knowledge of, or a genuine willingness to learn about, the varying scopes of practice in the industry.
Shares our vision for the industry and our mission of ensuring the sustainable prosperity of the sports nutrition profession.
Seeks an opportunity to establish themselves and grow with our expanding organization.

Our values encompass:

Mastery & Excellence: Striving for exceptional standards and continuous improvement.
Responsibility & Humility: Taking ownership of challenges and their solutions, both direct and indirect.
Enthusiasm & Enjoyment: Finding fulfillment and joy in what you do, and choosing to be an integral part of our team.
Impact & Legacy: Aligning our actions with our long-term vision and creating a lasting legacy in the industry.


About the Role
In this role, you will join our dedicated team, undergoing a structured 18-month training and development program tailored to help you become proficient in all facets of our business. As the pioneer in our unique field, you will learn from the ground up.
During the initial 6 months, you will focus on becoming proficient as a Careers Advisor & Assessor Compliance, a pivotal role within our organization. This position combines sales responsibilities with managing enrolled students, involving both specific sales targets and student service/progress-related goals. Your tasks will include inbound lead handling, outbound lead generation, system creation, and development in outbound leads.
Upon mastery, you will play a key role in recruiting and training your replacement Career Advisor+Assessor.
Package

Based in Brisbane - Please refrain from applying if you are not located in Brisbane.
Full-Time position with an initial base package of 80k during probation.
Base salary increases to 100-120k after successfully completing the training & development plan (18-months) and based on performance.
After completing probation, 20% Work From Home (WFH) flexibility.


Qualifications & Experience

Bachelor's degree in Business or Exercise/Nutrition Physiology/Science is prefered.
Preferred: Client practice & Service provision experience in the industry.
Essential: Sales experience.
Proficiency in online CRM systems, G-Suite/Sheets/Excel, and email marketing systems & funnels.


Key Attributes
We seek an individual who:

Has a genuine eagerness to learn and grow.
Is dedicated to high performance and personal/professional development.
Goes above and beyond for our members, students, and prospective students.
Demonstrates flexibility and agility in adapting to industry and market changes.
Possesses exceptional communication skills and is considerate of the environment and team dynamics.
Is supremely well-organized and proficient at troubleshooting solutions.


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Role Description

The successful candidate will be responsible for developing and implementing strategies to increase sales and revenue, identifying new business opportunities, generating leads, building relationships with potential clients, and maintaining regular contact with existing clients.


Qualifications

Experience in business development, sales, or a related field
Excellent communication, negotiation, and interpersonal skills
Proven ability to identify and pursue new business opportunities
Experience in the healthcare or disability sector is a plus
Ability to work independently and as part of a team
Proficient in Microsoft Office and Customer Relationship Management (CRM) software


To apply for this role you will need to the following:

A current Blue Card or Employee Working with Children Check
NDIS Worker Screening Certificate
Current police check conducted within 6 past months.

Assistant Store Manager - Chermside Job no: 505245 Work type: FTP - Full-time Permanent Location: Queensland Category: Store Management FOREVER US Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything. Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA: Think Customer Respect for all Keep it Simple Take Responsibility Act with Pace YOUR DREAM OPPORTUNITY We are seeking a passionate Assistant Store Manager with a love of fashion and style to join our Chermside store. Reporting to the Multi Site Store Manager, you will thrive in a busy environment and support with the daily operations of a store team. This is a full-time position and will require availability over late night trading hours, public holidays and weekends. THE SKILLS AND EXPERIENCE YOU OFFER US Previous management experience, ideally within fashion retail Be sales focused and sales driven Passionate about a career in retail management Exposure to performance management A strong communicator with a focus on customer service Effective roster understanding Previous visual merchandising ability Understanding of fashion and trends A love for Forever New THE PERKS WE OFFER YOU Here at Forever New, our people are at the heart of everything we do. Forever New is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits. The perks: Generous 40% employee discount and periodic family and friends’ discounts   Loyalty and birthday leave Learning and development programs Recognition program and service awards Exposure to a global business based across 5 continents Recruitment referral incentives At Forever New our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture, apply now to join our talented team. Advertised: 28 Nov 2023 E. Australia Standard Time Applications close: Apply Refer a friend Click here to view more detail / apply for Assistant Store Manager - Chermside

Senior Customer Strategy Advisor Req. Id:  6858 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Queensland Rail's purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting communities through a modern, world-class rail service. We are currently seeking a Senior Customer Strategy Advisor (AS6) to join the Customer Insights & Strategy team on a permanent basis.  This role is based in Brisbane CBD with starting base salary is $125,001 plus 12.75% superannuation. About the role Reporting to the Team Leader, Customer Strategy, the Senior Customer Strategy Adviser will be responsible for: delivery of strategic customer experience initiatives. the development and delivery of customer experience related communication and engagement plans. management of customer experience documents and engagement platforms. Please see position description for a full list of responsibilities:   Senior Customer Strategy Adviser Skills and Experience Required: Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Change management – change management experience gained within a large and complex organisation (desirable). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support to develop your experience and skills.       Access to Fitness Passport – a discounted workplace health and fitness program giving you and your family unparalleled access to a wide range of gyms and pools throughout the state.   We pride ourselves on our Safety Culture, we ‘work safe’ so that everyone goes ‘home safe’. How to Apply: Click the “Apply” button to submit your resume and cover letter (explaining why you’re a good fit for this role) by the deadline: 11:59 PM on Tuesday, 16 January 2024. Please do not email your application.…

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Team Leader Customer Strategy Req. Id:  6881 Date:  20 Dec 2023 Location:  Brisbane, QLD, AU, 4000 Company:  Queensland Rail Our purpose is to provide a customer-focused, safe, reliable, on-time, value for money rail service that benefits the community, supports industry and is integrated with the public transport system. The organisation's vision is connecting community through a modern, world-class rail service. We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals.  If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail could be the right step for you! About the Role The Customer Insights & Strategy team is searching for a dedicated and experienced Team Leader Customer Strategy (AS7).   Reporting to the Manager Customer Insights and Strategy, you will be responsible for: researching and identifying opportunities to improve the Queensland Rail customer experience. planning and delivering strategic customer experience initiatives. developing and implementing plans to promote a customer centric culture across the organisation. developing and delivering customer engagement programs. Remuneration:  This is a permanent, fulltime position, based in Brisbane CBD with a starting base salary of $139,943 plus 12.75% superannuation and hybrid work options to support the balance between work and personal commitments. For a full list of responsibilities, please review the position description: Team Leader Customer Strategy Skills and Experience Required: Leadership – experience leading teams, projects, change and engagement strategies (essential). Strategy – experience gathering and interpreting data from multiple sources, identify accurate insights and developing key strategic objectives and associated delivery plans (essential). Customer experience – knowledge of the theory and practice of customer experience methodologies gained within a large organisation (customer insights client-side) or market research consultancy (essential). Project management – proven ability to manage delivery of key customer experience initiatives with enterprise-wide impacts, including vendor procurement and management (essential). Communication and engagement management – extensive experience developing and implementing communication and engagement strategies underpinned by strong written communication and presentation skills (essential). Communication tools – Substantial skill in the use of contemporary office software, including Microsoft Word, Excel, PowerPoint and common data visualization software such as Tableau and Power BI (essential). Lifestyle & Work Benefits at Queensland Rail: Four weeks annual leave, as well as other leaves and flexible working opportunities to help balance between work and personal commitments. Free travel to-and-from work, as well as access to discounted and/or free rail travel for off-duty travel on the City or long-distance travel networks. Access to QR's competitive Employee Benefits 1 Team Values, Diverse and Inclusive working environment. Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs. Professional and leadership development opportunities and ongoing support…

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As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

SGS is looking for a Field Services and Inspection Business Manager to join out team on a full time permanent basis, to oversee the business function of inspections, including NDT, smart NDT, and OCTG inspection operations throughout Australia and PNG.

Your key responsibilities in this role will include but are not limited to:

• Develop and maintain a safety culture that minimises hazards and injuries.
• Ensure profitability of each business location with a strong sales focus.
• Manage operational rollouts to establish growth in line with business plan expectations.
• Maintain and develop relationships with clients both locally and internationally.
• Manage and update dedicated sales tools, including CRM.
• Handle relationships for subcontracted services.
• Expand business offerings in line with opportunities and strategic plan.
• Develop and monitor a plan for operational expansion.
• Establish and expand the customer base in Australia by identifying growth opportunities.
• Implement strategies to optimise operational effectiveness.
• Manage daily operations to ensure work is completed to required standards.
• Handle all aspects of financial reporting, including forecasting and cost control.
• Create a culture of high performance and quality through motivation and leadership.
• Ensure succession planning, staff professional development, and training.
• Implement continuous improvement drive towards efficiencies.
• Maintain effective communication with senior management and other key business units.
• Monitor key market activities, including customers, potential customers, and competitors.
• Identify new service offerings and sales opportunities.
• Prepare tender responses, quotations, and service order agreements.

Assistant Store Manager - Mt Gravatt Job no: 505073 Work type: FTP - Full-time Permanent Location: Queensland Category: Store Management FOREVER US Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything. Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA: Think Customer Respect for all Keep it Simple Take Responsibility Act with Pace YOUR DREAM OPPORTUNITY We are seeking a passionate Assistant Store Manager with a love of fashion and style to join our Mt Gravatt. Reporting to the Store Manager, you will thrive in a busy environment and support with the daily operations of a store team. This is a full-time position and will require availability over late night trading hours, public holidays and weekends. THE SKILLS AND EXPERIENCE YOU OFFER US Previous management experience, ideally within fashion retail Be sales focused and sales driven Passionate about a career in retail management Exposure to performance management A strong communicator with a focus on customer service Effective roster understanding Previous visual merchandising ability Understanding of fashion and trends A love for Forever New THE PERKS WE OFFER YOU Here at Forever New, our people are at the heart of everything we do. Forever New is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits. The perks: Generous 40% employee discount and periodic family and friends’ discounts   Loyalty and birthday leave Learning and development programs Recognition program and service awards Exposure to a global business based across 5 continents Recruitment referral incentives At Forever New our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture, apply now to join our talented team. Advertised: 28 Nov 2023 E. Australia Standard Time Applications close: Apply Refer a friend Click here to view more detail / apply for Assistant Store Manager - Mt Gravatt

Assistant Store Manager - Booragoon Job no: 505235 Work type: FTP - Full-time Permanent Location: Western Australia Category: Store Management FOREVER US Forever New is Australia's fastest growing fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Melbourne to the world. We’re a passionate group of individuals with a love for fashion and style – committed to doing whatever it takes to put a smile on her face. We make fashion for the modern woman on the move, and like her, we want to be ready for anything. Whether we’re designing our latest fashion collection, learning, laughing, and collaborating as a team or providing expert styling advice to our loyal customers, these are a few of the values engrained in our DNA: Think Customer Respect for all Keep it Simple Take Responsibility Act with Pace YOUR DREAM OPPORTUNITY We are seeking a passionate Store Manager with a love of fashion and style to join our Booragoon team. Reporting to the Head of Retail - WA, you will thrive in a busy environment and support with the daily operations of a store team. This is a full-time position and will require availability over late night trading hours, public holidays and weekends. THE SKILLS AND EXPERIENCE YOU OFFER US Previous management experience, ideally within fashion retail Be sales focused and sales driven Passionate about a career in retail management Exposure to performance management A strong communicator with a focus on customer service Effective roster understanding Previous visual merchandising ability Understanding of fashion and trends A love for Forever New THE PERKS WE OFFER YOU Here at Forever New, our people are at the heart of everything we do. Forever New is a fast-paced retail environment rapidly expanding across the globe. By the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits. The perks: Generous 40% employee discount and periodic family and friends’ discounts   Loyalty and birthday leave Learning and development programs Recognition program and service awards Exposure to a global business based across 5 continents Recruitment referral incentives At Forever New our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture, apply now to join our talented team. Advertised: 28 Nov 2023 W. Australia Standard Time Applications close: Apply Refer a friend Click here to view more detail / apply for Assistant Store Manager - Booragoon

Delaware North is a market leader in the catering and hospitality industry with a portfolio spanning across sporting stadiums, airports, leisure and entertainment venues across Australia and New Zealand. Delaware North at Melbourne Airport are seeking multiple Assistant Restaurant Managers or experienced Supervisors who are ready to progress their career to the next level. The Assistant Restaurant Manager will be the catalyst of creating an energetic environment! Reporting to the Business Manager, you will be managing the day-to-day operations of one of our outlets, whilst balancing staff management, maximising revenue opportunities and exceeding customer expectations. This opportunity allows you to be the leader you always wanted to be, creating an amazing team and building on your reputation of being the best at what you do, in an outlet where everyone wants to be. As part of our management team your input will be valued and integral in our success! To be successful for this position You have a strong focus on guest satisfaction through the delivery of exceptional customer service You can support, develop and engage a team to exceed the expectations of our customers You have experience with day-to-day reporting on operational initiatives including the liaison with partners and upper Management You have proven experience working within financial targets including budgets, stock control and labour You are confident in ensuring compliance, food safety and operational standards are met You can instil, implement and maintain a workplace culture to fit with our brands You have the ability to lead diverse teams with a heavy focus of training and development of team members A little about you Passion for the hospitality industry, customer-focused, energetic, and self-motivated A people leader, who can create an energetic and inclusive environment while instilling a sense of fun Experience in recruiting, mentoring, training, and developing Strong communication skills  Qualifications Qualification in Hospitality Management highly regarded Responsible Service of Alcohol (RSA) Certificate or willing to obtain Food Safety Supervisor Certification or willing to obtain Availability The successful candidate must commit to a variety of shifts over a 7 day a week roster including morning, days, and nights  Great Benefits on Offer FREE Car parking FREE Airport Security pass valid for 24 months Daily meal allowance   Working With Us Successful candidates will assist the Business Manager to run a busy Melbourne Airport outlet – catering to the appetites of hungry travellers. This is an opportunity to join a fantastic team and work at one of the busiest airports in Australia.  Your career with Delaware North can lead to long term opportunities to grow globally with a leader in hospitality – your career opportunities are endless! Do you want to be a part of the exciting team at Melbourne Airport? APPLY NOW! Applications close 31-12-2023…

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LABOURERS - Paint Experience - Safety Line Marking - 8 Hour Shifts + OT

*MUST BE FLEXIBLE TO WORK DAY - NIGHT - WEEKENDS

Yatala
Established Company
Generous Hourly Rate

We are an established line marking organisation with over 30 years of experience within the industry. We focus on safety line marking in factories, complete basement packages including cleaning, scrubbing, line marking and sealing, shopping centre car parks, schools, and minor road works such as bus lanes.

Do you have the following?

*Previous Labouring experience
*Painting experience - Preferred
*Proficient with power tools
*Hard worker with physical endurance
*Punctual
*Reliable and trustworthy with a can-do attitude
*Good communication skills and a drive for personal growth
*Available for day, night and weekend work
*White card
*Manual drivers license

On Offer:
*Casual for 3 months then permanent position offered all going well
*A mix of day shift, night shift and weekend work
*Generous hourly rate – with time and a half and double time depending on the days/shift times (overtime/penalty rates)

The Company is offering:
*Opportunity to progress to Line Marker (6 months training)
*Good team environment (a sense of belonging)
*Overtime available
*Paid from Warehouse to Customer Site to Warehouse
*Regular company BBQ

Before you start:
*Must provide a Police Check prior to interview
*Pass a drug and alcohol test (Company pays)

Before you are offered a permanent position you will be required to:
*Have a full pre-employment medical (Company pays)
*Would you like to enjoy a competitive income, be a part of a friendly company who support their people and work in the “great outdoors?”

Apply today by emailing your resume to Chris McKenzie.
[email protected]

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.



Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.



And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.



The Gig

This is a challenging and busy role suited for a Duty Manager with a wealth of experience in transforming a guest's ordinary stay into an inspiring journey of discovery. This is a Full-Time role and will require flexibility within your availability. Your responsibilities will include but not limited to:

§ Make our guests feel right at home with the ability to socialise, network and engage our guests

§ Deliver on our Super Shiny Service philosophy

§ Take the lead on everything Front Office and make it happen!

§ Drive upsell revenue through effective team training

§ Hands on, you are a natural born leader with the ability to nurture, develop and bring out the best in your Shiny Happy Team

§ Jump into F&B, reservations and anywhere else that's required

§ Create, inspire, initiate. You have the freedom to do so.




About you

At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team! As our Duty Manager (Front Office) it will be your role to ensure that the team has the right support and know-how to deliver on our promise of providing effervescent and effortless experiences to our guests, on the daily. You are obsessed with taking care of guests and it’s your hands-on approach, always conducted with infectious enthusiasm, that will keep people coming back for more.



What You'll Get

§ Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with.

§ Whether it's career opportunities, job enrichment or a supportive work environment if you are ready for this challenge, then we are ready for you

§ Receive Hotel benefits in rooms and our fabulous F&B outlets

§ Stay Fit and Fabulous; be involved in our Wellbeing Programmes

§ Develop relationships and make a difference to other people’s lives through our Community Programme

§ Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

Salary $72,895 plus super