Kacsics Family Trust
t/a Muffin Break Toormina Gardens
Toormina, NSW 2452

Full Time Cafe or Restaurant Manager
SALARY $$70,000 to $75,000 + SUPERANNUATION

Cafe or Restaurant Manager organises and controls the operations of a cafe, restaurant or related establishment to provide dining and catering services.

Cafe or Restaurant Manager may perform the following tasks:
• planning menus in consultation with Chefs
• planning and organising special functions
• arranging the purchasing and pricing of goods according to budget
• maintaining records of stock levels and financial transactions
• ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
• conferring with customers to assess their satisfaction with meals and service
• selecting, training and supervising waiting and kitchen staff
• may take reservations, greet guests and assist in taking orders

REQUIRED SKILLS
Experience is essential in a café or restaurant as a manager
Must have experience selecting, training and supervising staff



Please send your CV to [email protected]

Kickin’Inn Parramatta is a well-known home-grown brand that aims to deliver the best seafood that is cooked to perfection, making customers taste buds tingle with flavour. Their menu offers a fantastic range of seafood orientated dishes with great starters that all can enjoy. All their menu items are made from quality produce, with their chefs working tirelessly to source premium quality produce.

The role

Kickin’Inn is seeking an ambitious, self-driven and self-motivated Restaurant Managers who can manage all aspects of the restaurant’s operations and provide excellent service to its customers. The position requires skilled and competent individuals, capable of supervising the restaurant and ensuring all operations are running smoothly.

The ideal candidates should be able to demonstrate their ability to resolve problems promptly. In addition to having experience working in a restaurant setting, as a restaurant manager, it is necessary that you possess excellent interpersonal skills. Multitasking is an essential skill for a restaurant manager, as is remaining calm in stressful situations, such as those related to busy service hours.

Duties:

- Coordinate and plan menus with Chefs and other kitchen staff.

- Oversee, coordinate, and organise special functions and large bookings.

- Planning the purchase and pricing of goods in accordance with budget.

- Keeping records of stock levels and financial transactions for the restaurant.

- Ensure dining, restaurant and kitchen spaces adhere to health regulations and are clean, functional, and suitable appearance.

- Communicating with customers to receive feedback about their dining experience and improve customer experience.

- Promote the restaurant brand in the local community through word-of-mouth and restaurant events.

- Take reservations, greet guests and assist in taking orders.

Requirements:

- AQF Associate Degree, Advanced Diploma or Diploma. At least 3 years of relevant experience may substitute for these formal qualifications and requirements.

- At least 3 years’ experience managing a restaurant and working in the hospitality industry.

- Excellent interpersonal and communication skills.

- Ability to work under pressure and during busy dining periods in the restaurant

- Organisation and time management skills are essential to the overall operations of the restaurant.

- Proficient management and leadership skills

- Conflict and dispute resolution skills encouraged.

- Australian citizens and permanent residents are encouraged to apply.

Salary: $70,000

Job type: Full-time

Only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Salary: From $70,000.00 per year

We are looking for a Store Manager to join our Foodworks Singlton height Team, location Singleton. As the Store Manager, you will be responsible for leading a team of dedicated individuals who are committed to providing exceptional customer service and driving sales. You will be responsible for ensuring that the store is well-stocked, clean, and organized and that all employees are trained to provide the best possible customer experience.

The ideal candidate will have a strong sense of community and a willingness to work hard to prove themselves. You will be responsible for building relationships with customers and community members, and for ensuring that the store is a welcoming and inclusive environment for all.
Key Responsibilities:
Lead a team to provide exceptional customer service and drive sales.
Ensure that the store is well-stocked, clean, and organized.
Build relationships with customers and community members.
Create a welcoming and inclusive environment for all.
As the Store Manager you are responsible for running the store that includes grocery and sub newsagent including lotto. Stock merchandising, shrinkage, and stock control, including ordering of stock, cash handling, and banking. An ability to set tasks and implement procedures and see them to completion. Can demonstrate the ability to motivate a team to achieve a common goal. Demonstrate their ability to grow sales and maintain GP margins. The right attitude for working in a retail environment Passion for retail and customer service Must be available to work weekends, on rotation Provide an outstanding and unique customer experience Receiving, filling, rotating, presentation and merchandising of stock Maintain a high level of food safety and food handling practices Perform routine housekeeping duties Operate a register and apply Point of Sale handling facilities Comply with all company policies and procedures and reaching Experience in manual and auto reordering systems, Ensure that stock and fixture price marking and ticketing is of the highest standard, Supervise the grocery stock inventory to minimize stock outs and avoid the excess stock, Ensure that sufficient stock of specials has been ordered,Direct team members to ensure that shelves are continually replenished with stock and perform all the work that require to manage the store. This is an active role, so you will be on your feet for long periods and require some moderate lifting
Qualifications:
Proven experience in a leadership role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong sense of community and willingness to work hard to prove yourself.
If you are passionate about making a difference in the community and have a proven track record of success in a leadership role, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today!
Permanent full-time role with an immediate start
At least 2 years of supermarket management experience
Full-time, PermanentLead the day-to-day operations of the grocery store and Lotto services, ensuring smooth functioning and excellent customer service.
Manage and motivate a team of staff members, fostering a positive work environment and promoting teamwork.
Maintain high standards of cleanliness, organization, and product presentation throughout the store to enhance the shopping experience for customers.
Oversee inventory management, stock replenishment, and ordering processes to meet customer demand effectively.
Address customer inquiries, concerns, and complaints promptly and professionally, striving to ensure customer satisfaction.
Develop and implement promotional activities and marketing initiatives to drive sales and maximize revenue opportunities.
Ensure compliance with company policies, procedures, and regulatory requirements, including safety and hygiene standards.
Monitor financial performance, analyze sales data, and implement strategies to achieve sales targets and optimize profitability.
Collaborate with the management team to develop operational plans, policies, and procedures to improve efficiency and effectiveness.
Qualifications and Requirements:
Proven experience in a retail management role, preferably within the grocery or supermarket industry.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Excellent communication and interpersonal abilities, with a customer-centric approach.
Sound knowledge of retail operations, including inventory management, merchandising, and sales techniques.
Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
Proficiency in computer systems and retail management software.
Flexibility to work weekends and evenings as required.
Valid visa to work in Australia (overseas candidates must have a valid visa to work in Australia).
Benefits:
Competitive salary package commensurate with experience.
Opportunities for career advancement and professional development.
Supportive and collaborative work environment.
Employee discounts on grocery items and Lotto services.
If you are a dynamic and results-oriented individual with a passion for retail management and customer service, we invite you to join our team. Please submit your resume and cover letter to [email protected]

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Role

Team Global Express (TGE) are seeking a highly motivated HSW Manager to join our team to help drive our business forward. This role will see you drive the proactive implementation and continual improvement to building a strong and positive health, safety, and wellbeing culture and to ensure compliance with all Health and Safety legislation. You will Pro-actively partner with managers and employees throughout the organisation to build, enable solutions, increase organisational capability, and deliver initiatives that continually improve our HSW culture.

What you’ll do

• Conduct governance activities, data analysis, research, and technical health and safety work for continuous improvement of the HSW management system, safety leadership, and behavioral program.
• Provide technical input for HSW planning, risk management, and management review processes, including dangerous goods and emergency preparedness.
• Assist in developing, monitoring, and reviewing the Business Health, Safety, and Wellbeing Management System and HSW Plan, ensuring employee consultation.
• Support operational management in effectively communicating HSW responsibilities to employees (including contractors).
• Follow the TGE HSW management system, utilizing policies, procedures, and programs to ensure legislative compliance and enhance safety performance and culture.
• Lead investigations of workplace incidents, near misses, and injuries, identifying causal factors and implementing preventive actions.
• Ensure legal H&S requirements are met by monitoring and updating Health and Safety documentation to reflect current legislation.

What you’ll bring

Are you a proactive, tenacious and driven safety professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your safety skills in logistics? This could be the perfect role for you! As a resilient self-starter you will have a passion for safe compliance, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude this will set you apart.

Qualifications & Experience:

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About this role CAMM2 Data Manager Richmond - NSW About the role This role is responsible for the daily running and management of data integrity for the Richmond Maintenance venue on CAMM2. Reporting to the Team Lead Maintenance Support, the Maintenance Controller is responsible to raise and control CAMM2 reports and assist the planning team with the issue of all servicing documentation. On completion of aircraft maintenance, the Maintenance Controller is responsible for ensuring all aircraft documentation is completed correctly as per regulations and business procedures, and that Aircraft are ready for return to the gaining unit. As a Maintenance Controller you can anticipate some of your day-to-day activities to include: Management of the CAMM2 data system using both CAMM2 live and CAMM2 Down applications. Provide a balance between the requirements of the daily running of the Airbus MCS section and the interface requirements of the operating unit in relation to aircraft acceptance and return. Act as the direct customer interface for both the internal and external customers being 37SQN, Airbus Supply Chain Team and the Airbus maintenance organisation maintenance teams. Management of the CAMM2 data system using both CAMM2 live and CAMM2 Down applications. About you To be successful in this role, you will be able to work well in a team environment, have well developed relationship building skills as well as suitable verbal and written communication skills. You will need to be someone who is able to also work autonomously and to tight deadlines. You will be able to work comfortably in a…

Click here to view more detail / apply for CAMM2 Data Manager | Maintenance Controller

Posted: 20/01/2024 Closing Date: 01/03/2024 Job Type: Permanent - Full Time Location: Annerley Job Category: Retail Job Description Our purpose is to enrich mind, body, earth or soul with the freedom of riding Why join the 99 Bikes team? 99 Bikes is Australia’s largest bicycle retailer. We have over 800 people in our awesome team. Being a part of a rapidly growing and successful business offers unique role diversity, opportunities for progression and making a big difference. We are a purpose driven company. We partner with our ‘Earning To Give’ charities and lead numerous environmental focuses. Amazing team environment with reward & recognition and autonomy & ownership in all roles. Career progression and opportunities. We promote from within 99% of the time. Fully funded nationally recognised qualifications and structured training pathways to nurture people's development. Flexible roster to ensure work/life balance $1000 Self Development allowance each year to boost our mental, physical or financial health. Boost your career We have 60 locations across Australia and New Zealand and have plans to grow our team into the UK. To support our rapidly growing team we are looking for a diverse range of people who have leadership potential. We have a Leadership Academy with 7 structured programs to nurture our future and current leaders. Successful applicants will be fast-tracked into a 2IC position alongside an experienced leader and will start in our Leadership Academy immediately. Don't need to know everything about bikes or have leadership experience! There is complete on the job training. We value team players with a great attitude, a thirst for learning who…

Click here to view more detail / apply for Assistant Manager

Job Opportunity: Assistant Logistics Manager in Aviation IndustryAre you ready to take the next step in your career? We're seeking a driven individual to join our client’s team as a full-time Assistant Logistics Manager. With a salary range of $80,000 - $90,000, this position offers an exciting opportunity for growth within our rapidly expanding company.About Us:Our client is a thriving aviation company in the process of building up their foundational elements. As such, we're seeking someone to join our client who is eager to learn and grow within in this niche industry. Whilst aviation experience would be considered a distinct advantage, our client is focussed on training and development so those with transferable skills and a can-do attitude are encouraged to apply.Key Responsibilities:·        Lead the Logistics team in daily planning to meet operational requirements.·        Conduct pre-start meetings, toolbox sessions, and ensure timely submission of health, safety, and environmental indicators.·        Manage timesheets, payroll processing, and rostering, including weekend coverage and varied shifts.·        Ensure the team is equipped with necessary training, tools, and resources.·        Collaborate with HR for recruitment and employee management.·        Act as a proactive problem-solver, addressing everything from policy enforcement to customer complaints.·        Maintain compliance with food safety, hygiene, and safe work practices, providing hands-on training for new staff.·        Step in to cover operational duties as needed to meet deadlines.Key Criteria:·        Hold or able to obtain ASIC and Airside Driving Authority (ADA) qualifications.·        Hold a HR Truck License.·        Proficient in Microsoft 360 suite.·        Previous team leadership experience.·        Experience in Aviation/Logistics/Warehousing Industry, with an understanding of HACCP/food & quality safety.·        Strong communication and conflict resolution skills.·        Ability to make quality decisions…

Click here to view more detail / apply for Assistant Manager - Logistics

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training
and development. You will work to foster customer loyalty and expand our brand presence.
The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities
• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations
• Day to day standards of Fruit and vegetable departments within current 3 supermarkets
• Working with and advising our wholesaler & direct suppliers to optimise range, quality, promotions, market buys
• Working with and advising our Fruit & vegetable managers on in-store execution, layouts, merchandising
• Execute sales, G.P & budgets
• Expected to travel to stores weekly to train team & ensure department is enticing
• Expected to travel to Sydney markets weekly or as required to work with our wholesaler on sourcing the most appropriate product & market buys most suited to our customer base
• Execute weekly promotional program

Experience
• Over 10 years' experience in Fruit and vegetable in retail
• Desired experience in buying in wholesale markets
• Demonstrated skills in running a team, budgeting, management of waste and wages
• Customer centric with a positive attitude

To apply online, please click on the Apply Button
Website- www.bernardis.net.au

This newly created position, Clinical Manager - Agency Workforce , has been designed to support the clinical, educational and operational requirements of Tasmania's largest nursing agencies, Nurseline and Pulse Nursing Employment. With over 20 years of experience providing agency nurses to the acute hospital, aged care and community sectors, we have developed a strong reputation for employing only the most suitable and qualified on-hired and permanent nurses. The Clinical Manager - Agency Workforce will provide Nursing and Pulse Nursing Employments' nurses with the highest level of clinical support and education to ensure contemporary healthcare practices remain the bedrock of our operation. They will work closely with the State Nursing Manager to ensure our nurses continue to meet the highest level of clinical expertise and demonstrate the required levels of clinical practice. They will provide in-field preceptorship support to graduates, the transitioning or newly arrived overseas nurses. They will work closely with our clients Nursing Unit Manager and Facility Managers to ensure our agency nurses have the same opportunities for induction and ongoing educational support as a client-employed nurse. To be consider for the role, the Clinical Manager - Agency Workforce , will be able to demonstrate:

Effective clinical governance and leadership in a past acute and aged care environment
Past mentoring support of a nursing workforce to ensure high standards of clinical performance and outcomes are achieved
Prior experience working with Facility or Nursing Unit Managers, medical practitioners, allied health professionals and community services to ensure optimal service delivery.
Insights to the training and educational requirements of an agency workforce and the engagement of appropriate delivery partners
The ability to undertake clinical evaluations and performance reviews
Sound understanding of clinical care documentation and systems
An adherence to WHS legislation and monitoring of safe work environments
A contemporary approach to injury and risk mitigation

Essential

5+ years of clinical experience
Registered Nurse with current and applicable registration with the Nursing and Midwifery Board of Australia (AHPRA).
Practical application of the Aged Care Act 1997 and the Quality-of-Care Principles 2014 to the clinical area of nursing and personal care
Excellence communication and judgement
Unrestricted drivers licence as statewide travel is required

This role is being offered as a full-time permanent opportunity and could be based in either Launceston or Hobart. Depending on support requirements, some out of normal hours will be required as well as the need for regular statewide travel. All applicants must provide a one-page Covering Letter outlining their past experience and alignment to role. A Position Description will be available to interested applicants. Should you like to know more about how you could contribute to the Nurseline and Pulse Nursing Employment agency nursing team, please reach out to Nick Prokopiec on 0419 425 168 or [email protected] Please click here to apply.

• Excellent career opportunity
• Progressive family owned company
• Flexible working conditions
• Above-industry remuneration + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Store Manager to lead a team of 100 people in the Central West region.

About the Role:
This full-time position of Store Manager requires a highly organised and capable individual who is eager to learn and quick to adapt to new environments. They would be crucial in creating and maintaining a vibrant store culture that delivers the highest standards of customer service.
Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring that sales, store and merchandise appearance, customer service and operational functions are first class every day.

Responsibilities:
• Lead and provide ongoing support, training and development for your team
• Outstanding customer service standards
• Profit and loss management, including budgets
• Personnel cost management, including rostering
• Stock control
• Maintain store presentation including visual standards and promotional activities

What we need from you:
• Previous supermarket store manager experience
• Customer service focused
• Ability to engage, mentor and lead a team of 100 staff
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
You will receive an attractive salary package and have the opportunity to work within a great team
culture. Being a family owned and operated business, this will provide you with a family environment
with flexibility toward your needs.

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent
grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate
large format supermarkets and employ over 450 people in Blayney, Forbes, Bathurst, Wagga and
West Wyalong as well as a stand-alone discount variety store in Parkes.

We are extremely passionate about the local communities in which we operate and support them
significantly throughout the year. With a recent transition to a new look format, the future has never
been brighter for the Bernardi Group as we look forward to expanding our team.
_________________________________________________
To apply online, please click on the apply button
Website- www.bernardis.net.au

To be successful, you’ll need:?? 4 Years Managerial Experience role within hospitality, facility management or similar industry Previous people management and project management experience Australian?Citizenship,?or?full Australian working rights? Able to undergo a pre-employment medical, including drug &alcohol testing and police check? Current full WA Manual Driver’s licenceWhy?choose?Sodexo??  Sodexo is a people business, employing over?400,000?people worldwide and thousands in Australia.?Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.?? Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.At Sodexo,?we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.?? We offer a competitive salary,?many development opportunities and an outstanding?benefits and recognition program!??? How to apply??  If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment?experience? and?availability.?One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.? Submit your application today and become part of the Sodexo family!?? Do you have a passion for shaping and influencing…

Click here to view more detail / apply for Village Manager

HR & Recruitment OH & S CBD, Inner & Western Suburbs, Perth WA Permanent / Full Time Osborne Park based | Free on-site parking | Great remuneration vehicle Inspire and drive change, make your mark as a leader! Hands-on management role empowering a safe and high performing culture! The Role Part of the BGC leadership team, our Health, Safety & Environment Manager is a key operational role providing specialist HSE support, guidance and leadership for the safe delivery and operation of business activities. The HSE Manager is also responsible for the implementation, management and continuous improvement of Health & Safety Management Systems, influencing cultural change and the driving of best practise HSE Processes. The role will include: Managing the allocation and maintenance of safety strategy budgets. Maintain HSE management systems, plans and electronic reporting platforms. Supporting the development and implementation of Group strategic initiatives. Conduct HSE incident investigations and ensure corrective actions are implemented for prevention. Developing and implementing of HSE policies, plans, programs, and systems. Utilise regular site visits to conduct worksite inspections, attending of toolboxes and safety meetings. Identification of improvement through incidental audits, reporting, statistics, and trend analysis. Develop, manage and report on strategies and schemes for pollution reduction and prevention. Manage and apply for all work approvals, licences, environmental reviews, ministerial statements etc. Actively manage occupational health, safety, wellbeing, workers compensation and rehabilitation. Facilitate and present HSE training and development programs. Lead and promote a proactive safety culture. About You Formal Qualification in Occupational Safety, Health & Training Minimum 5 years’…

Click here to view more detail / apply for HSE Manager

ABOUT US Champ Group are a family owned and operated recruitment, manufacturing and facilities maintenance company servicing clients in mining, manufacturing, construction and government sectors throughout Australia. Building strong and lasting partnerships by providing game changing workforce and facility solutions, all driven by the #TEAMCHAMP values.   ABOUT THE ROLE Are you an experienced Business Development Manager looking for career growth?  Then this is the perfect job for you.   The BDM will work closely with the sales team, product manager's as well as the management team to evaluate exisiting business opportunities, capabilities and strategies for their suitability to the clients goals for growth requirements and implement effective sales strategies, models and tools to grow and maintain a sustainable market share.  The role requires maintaining existing business in your areas of responsibility, and developing new sales opportunities. This will involve regular travel within your region to visit all levels of the sales cycle, inc new sites to build your sales base.  Your responsibilities will include coordinating site inspections and field service while effectively communicating finding to the relevant technical support staff in order to develop customised offerings for clients and continuously monitor outcomes with a view to ensuring customer satisfaction is achieved with relevant products.    TASKS INCLUDE BUT NOT LIMITED TO Promote the focus on sales and have results-driven outcomes for customers and business Strong sales capabilities excellent verbal and written communication skills and be able to interact proactively with a broad external customer base To be able to work apart of a team and…

Click here to view more detail / apply for Business Development Manager - Sales

Our Restauant is a Thredbo institution where our patrons can enjoy delicious Italian inspired meals, great wine and cocktails in a warm family friendly atmosphere. The restaurant is very fast paced, with a capacity to seat in excess of 50 guests including bar service and takeaway meals and operates 7 nights a week in summer and winter.
The Restaurant Manager is an integral part of our team. Your expertise will be pivotal in driving a great customer experience and your ability to get the best out of your team will be critical to your success. This success will be measured by every customer leaving with a satisfied smile on their face. This job is yours if you can demonstrate;
• a smooth collaboration between front and back of house,
• leadership by example and ability to coach your team to deliver superb customer experiences every time,
• ability to manage day to day front of house, including balancing the needs of reservations, events and special functions,
• ability to manage our cloud based POS including end of day reconciliation of sales.
To be successful in this role you will need to have the following personal attributes;
• previous experience in a food & beverage management role within operations running at high volume,
• high personal presentation,
• strong work ethic, ability to work independently & perform under pressure, a personable & enthusiastic demeanour and professional attitude,
• passion for people and providing unforgettable guest experiences,good food, wine and cocktail knowledge,
• flexibility to work rostered shifts, including mornings and evenings,strong leadership skills,
• high level of personal motivation,
• excellent problem solving skills.
Must have a valid NSW Responsible Service of Alcohol ID Card (RSA)

• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central Westand Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Grocery\ Long Life Manager to lead our grocery team in our Bathurst store.

About the Role:
This full-time position of Grocery\ Long Life Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the grocery department. Ensuring the highest quality shopping experience by delivering a high standard of product, whilst engaging effectively with customers to maximise sales and profit through effective planning, merchandising and inventory control.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department appearance, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Lead and provide ongoing support, training and development for your team
• Ensure the execution of pricing, promotions and marketing plans
• High standards in visual presentation and store standards
• Inventory management including ordering, maintaining date and rotation of products
• Safety and compliance management including participation in department audits
• Profit and loss management, including sales, gross profit and shrinkage budgets/targets
• Personnel cost management, including rostering

What we need from you:
• Previous supermarket department manager experience
• Customer service focused
• Ability to engage, mentor and lead a team
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, You will receive an attractive salary package of between 60-75k gross and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs.

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 450 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.

We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

About Us Kempsey Shire Council is located on the Mid North Coast of New South Wales and is known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages. We have around 365 dedicated staff across many sites who manage $1.1 billion worth of assets and lead and work with our community to build an inspired, connected Macleay Valley. We are a progressive and proactive dynamic organisation that prides itself on a respectful and supportive workplace. Why grow your career with Kempsey Shire Council  At Kempsey Shire Council, we look for people who’ll put Kempsey Shire at the heart of all they do. We hope you share our values of: Passion: We approach our work with enthusiasm and drive Integrity: We build the trust and confidence of the community and staff Innovation: We challenge the status quo, and have the courage to take risks, to achieve creative and efficient solutions Communication: We ensure open communication for all Respect: We consider our workmates, community, the workplace and environment Collaboration: We work together to achieve a shared vision About the Role We are seeking an experienced Project Manager to join our team. The Project Manager may be responsible for a diverse range of high-risk high-value works, including slip remediation, causeway and bridge construction and other infrastructure projects. The ideal candidate will be responsible for overseeing all aspects of capital works projects. This includes project planning, budgeting, scheduling and resource allocation, risk management and ensuring compliance with regulations and standards.…

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Kpat Hotels and Pubs are the Toowoomba based company behind the operations of the first of minor hotels franchised properties. The Oaks Toowoomba 102-room hotel was developed by Kpat and opened in 2020 featuring a combination of Hotel and executive suits, dual key two bedroom and 3 bedroom suites all brand new and beautifully appointed. Oaks Toowoomba stands out as the regions newest and most sort after accommodation and conferencing facility with onsite café, restaurant and retail offerings. More broadly Kpat has a footprint in Northern Queensland and future development project in Mooloolaba, Sunshine Coast and the group is expanding quickly. Now is the perfect time for a high calibre individual ready to take the next step in their career to join Kpat Hotels and Pubs.
Job Overview

A unique and exciting opportunity now exists for an experienced Hotel Manager with a strong sales background to manage the first Franchisee Oaks property. In this role you will manage all aspects of the Oaks Toowoomba Hotel accommodation. This is a hands-on role which requires strong management, administration, relationship building, selling, organisation and people development skills. It is a full time, ongoing role based in Toowoomba CBD and the successful applicant will:
1. Have at least 2 years previous experience in a similar role
2. Sound knowledge of computer systems – Experience with CMS Guestcentrics Property Management System highly regarded but not essential
3. Poses Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
4. Drive high levels of guest satisfaction through the consistent execution of service standards and initiatives, visible operational leadership and high interaction with guests
5. Poses strong analytical skills with the ability to plan, schedule and oversee operation improvements, review processes and procedures and evaluate the business performance.
6. Constantly engage with staff to seek feedback and create a highly engaged workforce
7. Demonstrate Immaculate personal presentation and grooming standards
8. Demonstrate Excellent written and verbal communication skills
To succeed in this role, you must run the hotel as if it is your own by adopting a hands-on management style and being detail-oriented. Take a persistent approach in seeking revenue opportunities and maximizing yield for the hotel, both in Rooms and with consideration for the separately managed but equally important Food & Beverage businesses that operates within the property.
Effectively connecting with business clients and partners, guests, management team and staff members at all levels is an innate ability you possess. You constantly strive to create memorable experiences for your guests, support a positive work environment, challenge the status quo and inspire your staff to do the same.

Lead as Maintenance Manager ensuring smooth park operations. Guide teams, drive excellence, and create unforgettable visitor experiences. Shape the magic of a dynamic theme park setting. RETAINED SEARCH Our client is one of Australia's largest regional theme parks, known for providing fun, entertainment, and exceptional customer experiences. They are a progressive company with a strong focus on safety, guest service excellence, and creating memorable moments for visitors. They seek a dedicated Maintenance Manager to lead their technical team, ensuring smooth park operations. About the opportunity As the Maintenance Manager, you will provide direction and support to a team of experienced mechanical fitters, electricians, grounds and buildings team members, and aquatics technicians.  In order to ensure the continuous smooth running of the park's rides, attractions and facilities, you will lead your skilled team to deliver maintenance programs, projects, and effective systems. You will also be responsible for managing maintenance processes and procedures, overseeing winter shutdown maintenance operations, conducting site and prestart inspections, recruiting, onboarding, managing performance, training, assessment, and staff development About youThe ideal candidate showcases leadership in technical environments with a safety-first mindset. Reporting to the Engineering & Maintenance Manager, as their 2IC, you'll be a strong leader who thrives in dynamic environments, resolving challenges and building relationships. To be successful in this role you will ideally have: Extensive experience of mid-senior level management experience in a technical environment A demonstrated background in leading, coaching & mentoring teams The ability to work to dynamic roster patterns to meet the needs of the operation. Project and…

Click here to view more detail / apply for Maintenance Manager - Theme Park

The Client:Capstone is proudly partnering with a global retail giant to recruit a property development professional to assist with growth their portfolio in QLD & NT. They have an outstanding reputation for career progression and provide opportunities to develop your skillset in different areas across the property development lifecycle. The Role:Working in a tight-knit team, this position plays an integral role in continuing the growth of the brand across QLD. The responsibilities will include finding, evaluating and acquiring freehold and leasehold properties across the state. You will work closely with the senior members of the team in pursuing authority approvals, management of development process, and interaction with internal corporate stakeholders to define strategy and the establishment of relevant market relationships.You:The successful candidate for this role will have: Tertiary qualifications in Property will be essential for this role and candidates from Property Economics degree will be highly regarded. 2-3 years experience within Property transactions, Development or Construction related field Ability to communicate effectively and think strategically in line with overall business goals will be important. If this is the role for you APPLY NOW via the link or send your CV in confidence to Daniel Gonsalves [email protected].

Click here to view more detail / apply for Assistant Development Manager

Are you a Recruitment Manager with a knack for sales and a passion for motivating teams? Squad Recruitment is on the lookout for a dynamic individual to join us in a key leadership role.   ABOUT THE ROLEAs a Sales-Focused Agency Manager, you'll play a pivotal role in driving our business development and placement efforts while inspiring your team to reach new heights. We're seeking a motivated leader who can blend recruitment expertise with a strong sales acumen to make a significant impact on our 5 year plan. WHAT WE'RE LOOKING FOR Sales Mastery: Proven experience in outbound sales with a track record of exceeding targets Leadership Skills: Ability to motivate and lead a team to success as well as creating a dynamic culture where targets are set and achieved Client Relationship Building: Strong relationship-building skills for cross-selling and client retention Commitment to Excellence: A self-starter who thrives in a fast-paced environment with a relentless focus on client satisfaction and team engagement Industry Experience: A solid foundation in recruitment and business development across Perm and Temp   SOME OF WHAT YOU'LL DO Drive the outbound sales efforts of the business, setting and achieving ambitious KPIs for the team Manage the Permanent and Temp divisions and teams Identify, pursue and build new market segments, exploring growth opportunities within existing client bases Inspire and lead a team of recruiters, fostering a collaborative and high-performance culture Build and nurture strong relationships with clients, ensuring their needs are not only met but exceeded WHY JOIN US Have the opportunity to…

Click here to view more detail / apply for Agency Recruitment Manager

Cashier and HR Payroll Manager
Central West NSW 2671

? Above Award Wages
? Opportunity to work within a great team culture
? Excellent career growth opportunities
? Progressive family owned company that is flexible to your needs

Bernardi's are looking for a bright, bubbly and helpful CASHIER AND HR PAYROLL MANAGER for our Supermarket.

ABOUT THE ROLE....
The Store Cashier and HR/Payroll Manager multiple roles as follows. Store Cashier, requiring to undertake the banking, balancing of the cash safe and supplying change daily to the Customer Service Department.
As HR/Payroll Support the duties include ensuring the timely and accurate processing of payroll as well as assisting the Store and Department Managers in the implementation of Human Resources best practice.

In this role you will be Responsible for:
Cashier
o Answer incoming telephone calls and direct to the correct department
o Daily banking including balancing of cash registers as/if required and report to Customer Service Supervisor any discrepancies of takings
o Balance cash to daily financial reports
o Deposit cash, cheques with Bank on a daily basis
o Provide change to the Customer Services Department on a daily basis
o Balance cash safe as required
o Maintenance of Customer accounts including the distribution of them each month, sourcing invoice copies and the pursuing of those that are overdue.
o Collect, deliver and distribute all incoming and outgoing mail
o Operation and balancing of cash register as/if required
o Maintaining of Smart Shopper spreadsheets

Human Resources
o Maintain Online applications so the Store and Department Managers can easily access applications from prospective employees
o Assist in the organisation of interviews as required including:
? Contacting applicants for interview
? Required paperwork including relevant interview
questions, practical test, resumes etc is provided
to the interview panel
? Interview panel member – if required
o Ensure employee SF-18 ‘Notification of New Employee’ form is completed and forwarded to Support Office as/if required
o Assist in the induction process of the new employee including organisation of:
? Required paperwork including Letter of Appointment/contract for new employee prior to commencement of employment
? Department walk on the day of commencement of employment
? Bernardi Group induction is undertaken within 2 weeks of commencement of employment
? Performance reviews are undertaken at the 1 & 3 months mark by Store and/or Department Managers ensuring you set alarm in Microsoft Outlook to remind them.
o Ensure all required paperwork is filed on employee personnel file
o Assist in HR/Payroll Audit as if required
o HR quarterly agenda (WHS, in the Aisle talk, training, behaviour reminders) need to be completed within the current Qtr. Must work with relevant managers to ensure it’s all done on time.
o Liaise with Department Managers and Store Managers to ensure all employees participate in ‘In the Aisle’ talks
o Organise uniforms for all employees as/if required

Payroll
o Ensure the Store’s payroll is ready for processing by Support Office by no later than pay Monday at 12 noon including:
? Accurate input and checking of timesheets including ensuring employee shifts are allocated to correct departments and employee leave taken is correctly recorded
? Compilation and completion of Payroll Adjustment form including employee leave, required employee deductions, etc.
? Create new employees in Payroll
o Assisting support office with payroll/HR duties as required
o Other duties including customer service and use of registers as required

IS THIS YOU.....?
? Well presented
? Professional and Excellent communication skills with an extrovert persona
? Energetic and loves a fast paced enviroment
? Customer service focused
? Understanding of supermarket best practice
? Enthusiasm to work within a team environment

QUALIFICATIONS AND WORK SKILL REQUIREMENTS - desired but not essential
? Certificate III in Business Administration
? Experience with Payroll or willing to learn
? RTW coordinator course/certificate
? Recent work experience within the Retail Sector
? Demonstrated excellence in written, verbal and interpersonal communication skills
? Demonstrated working knowledge of Microsoft office
? Demonstrated ability to prioritise and plan work to meet deadlines
? Demonstrated attention to detail & work accuracy

ABOUT US....
We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The Bernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

HOW TO APPLY....
We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted
applicants may be requested to submit a resume at a later date.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.

APPLY NOW!!

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

The HSW Manager is responsible for driving the proactive implementation and continual improvement of Health, Safety and Wellbeing (HSW) culture, strategy, plan and performance across a region.

Striving to advance Team Global Express’s (TGE) business strategy through enabling a unified culture of safety, people, customer focus and operational excellence the role is responsible for providing practical HSW advice and support to our people and delivering initiatives that continually improve our HSW culture and performance in line with our ‘Genuine Care Culture’ strategic priority.

What you’ll do

• Manage and enhance HSW management system through governance activities, data analysis, and research.
• Provide technical input for HSW planning, risk management, and management reviews.
• Collaborate with management and employees to develop, monitor, and review the Business Health, Safety, and Wellbeing Management System and HSW Plan.
• Lead investigations of workplace incidents, near misses, and injuries, implementing preventive actions.
• Develop and document safe work procedures in consultation with management and employees.
• Communicate Health and Safety responsibilities and ensure effective training for required competencies.
• Identify and control hazards, including hazardous substances, dangerous goods, and plant, in line with legislative requirements.
• Conduct Health and Safety audits, arrange third-party audits, and communicate results, while maintaining and sharing statistical data within the organization.

What you’ll bring

An open mindset to continuously develop and strive for a career at Global Express along with a can-do attitude will set you apart.

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionable! Are you ready to up your game with your retail career and join our #rockwearnation?! Assistant Store Manager | DFO Jindalee, QLD Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms, through high quality activewear that is functional and fashionable. We foster a fun and active environment that rewards high performance and provides opportunity for growth.THE PERKS 50% team discount Substantial team discount on partnered RAG brands Weekly commission incentives Rosters to support a healthy work/life balance One on one coaching and mentoring Genuine opportunities for career advancement and development Wear activewear every day! THE ROLE Work together with the team to drive results and exceptional customer experience Be confident working with KPIS and individual targets Bring a high level of energy to the shop floor Meeting and exceeding sales targets and KPI's Driving sales and customer experience Coaching and mentoring team members to upskill their product knowledge, sales techniques and customer service Execution of visual merchandising directive Effective stock management THE IDEAL CANDIDATE Have a passion for customer service, retail sales and fashion Be determined to achieve the store budget and understand KPI expectations  Can identify store opportunities in order to maximise sales Have the ability to lead,…

Click here to view more detail / apply for ROCKWEAR Assistant Store Manager - DFO Jindalee, QLD

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leadership experience to step into this role.This role is a 6-month secondment position, based on-site with our Morwell team.If you believe you're the right fit for this position, submit your application today!At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!Our fantastic culture lives and breathes our values: Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  But don’t just take our word…

Click here to view more detail / apply for Residential Customer Service Team Manager