We are looking to appoint a Front Office Supervisor at our Oaks Brisbane Lexicon Suites on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

Starbucks Shift Supervisors keep the store running like clockwork. They motivate and encourage the team throughout the shift, coaching them and delegating daily tasks. They role model and inspire the delivery of high-quality service while creating meaningful connections with customers and baristas alike.

To be a Starbucks Supervisor 

We'd love to hear from people with:

• Leadership experience in the retail or fast-paced restaurant environment preferred

• A genuine passion for creating memorable and unique moments of connections with customers

• High levels of energy and enthusiasm with a can-do attitude

• Ability to learn quickly and direct the work of others

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

• Develop your leadership skills - perhaps with the opportunity to open one of our new stores or become a management trainer

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. 

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant! 

If you are passionate about joining the Starbucks team apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

The Lecturer, Psychology will commence with a Teaching and Research profile and will contribute to teaching, research, and scholarship excellence and engagement activities in the discipline of Psychology with a particular research emphasis in traffic psychology, road safety behaviours, or related area.   

Key responsibilities of this position include: 

• Fostering excellent student experiences, including through the delivery of innovative and effective teaching and learning. 
• Undertaking research that has measurable impact and the potential to attract and generate competitive research funding.
• Developing meaningful and impactful partnerships with external stakeholders and the broader community to promote educational and research activities, enhance the student experience, and contribute to the reputation of the School.

This is a full time, fixed term (3 years) position. The role is based at Griffith University Mt Gravatt campus; however, the successful candidate will be expected to do some teaching and/or other work as directed at other Griffith University campuses. It is expected that the successful candidate will be available to attend campus in person as a normal requirement of the role. 

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be Academic Level B range $110,464 - $131,180 per annum + 17% superannuation. The total FTE package will be in the range $129,242 - $153,480 per annum.

• Provide warm and welcoming service to all guests. 
• Ensure Ambassadors are competent in all service procedures.
• Work cohesively as a team member.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Assist with the training and development of all ambassadors while also maintaining a detailed training log.
• Demonstrate the “Passion for Excellence” through serving our guests with professionalism and ensuring that their requests are quickly and efficiently achieved.
• Coach and inspire the team, while also leading by example.
• Serve items with flair and professionalism according to standards set by the Manager.
• Demonstrate competency in all duties as required. 
• Report any discrepancies in stock control.
• Follow and implement all departmental procedures, standard operating procedures (SOPs) and checklists.
• Maintain product knowledge of all menus and wine lists in order to advise and make recommendations to guests. 
• Use every opportunity to upsell and maximise sales. 
• Assist with implementation and maintenance of Sofitel Brand Standards.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

At EACH you’ll be supported to be your best. 

This role is a unique opportunity to be a part of EACH’s Mental Health and Alcohol and Other Drugs (MH & AOD) services. The successful applicant will be required to undertake activities including engaging, assessing, and providing a range of effective evidence-based interventions for young people and their families both at the centre and outreach as required. This position will complete comprehensive screening and assessment of young people and their families and provide both short-term and longer-term intervention as part of an integrated team. Your expertise in lived experience or practice related to CALD (Culturally and Linguistically Diverse), LGBTIAQ+, or ATSI (Aboriginal and Torres Strait Islander) communities will also be advantageous.