The Client Services function is primarily responsible for administering the completion of a customer’s life insurance application, which includes interviewing the customer, processing and finalising all aspects that relate to the electronic applications, which also includes all associated follow-up work. 

Key responsibilities include:  

• Process electronic applications and transfers, in accordance with daily/weekly allocation and quality targets.
• Manage the interview process with customers to record further information over the phone to finalise application process efficiently and effectively. 
• Proactively follow-up on client requirements as requested by insurance companies and/or the Team Leader, to ensure documentation is returned within agreed timeframes.
• Take the end-to-end lead with customers and ensure that customer queries are responded to within a timely manner to facilitate a speedy and quality completion process.
• Ensure all work is completed to agreed service levels and quality standards.

About the Opportunity

We are currently seeking a proactive and dynamic Analyst, Partnerships to join our experienced teams in Effective Philanthropy and Impact Missions. Reporting to the Head of Partnerships, Impact Missions you will be responsible for distilling and analysing user and market insights, and proving support to Impact Missions team members. You will understand and identify opportunities that are both user-centred, whilst balancing technical and commercial priorities.

Your day to day will include end-to-end management of collaborations, from undertaking research on prospective partners to systems management and reporting.

In addition you will:

• Work with Partnerships and Impact Missions team members to establish, manage, maintain, and track partnerships data.
• Monitor activities carried out under collaborations/partnership agreements including progress to milestones, reporting, learning outcomes.
• Coordinate, prepare and maintain quality control of internal reporting related to Impact Missions partnerships.
• Manage partner data and undertake analysis to provide insights on partnership portfolio.

BESIX Watpac is seeking a Project Safety Coordinator to be based on a large-scale, correctional facility project in Woodford, with expected completion in 2027.

This role will be responsible for:

• Assist the Project Manager in the development and implementation of the Project Safety Management Plan.
• Conduct operational audits, site observations and inspections, and toolbox talks.
• Investigate all injuries, illnesses and notifiable incidents that arise at the BESIX Watpac workplace or through BESIX Watpac activities related to the project.
• Assist in the development and implementation of emergency procedures for the project.
• Assist in the facilitation of consultation with workers and other duty holders, including employees of subcontractors.
• Maintain project records in accordance with BESIX Watpac's National Safety Management System.
• Assist in the review of Subcontractor OHS performance at the start of the contract through to completion of contract.

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

About the Role

An opportunity exists for a suitably qualified Occupational Health Physiotherapist that will work across our various Western Australian operations and provide specialised service in the management of musculoskeletal disorders in the workplace.

Reporting through to the Human Factors Lead, your specialised knowledge and expertise in this field will cover a large scope including early intervention, assessment, treatment, and proactive workplace management to maximise capacity, improve outcomes and minimise risk. In this role, your key responsibilities will involve:

• Triaging and managing patient caseload according to clinical priorities and service needs whilst ensuring early contact and review for all musculoskeletal injuries utilising a variety of methods (phone, telehealth, face to face) consultations.

• Clinical assessment of musculoskeletal disorders, development of treatment and management plans, and the provision of clinical Physiotherapy treatment and exercise rehabilitation programs.

• Assisting with the development and implementation of education and coaching of personnel involved within the injury management process to increase understanding of musculoskeletal injury assessment and management.

• Working with the safety department and employee, contributing to injury investigations, and developing action plans to prevent reoccurrence.

• Conducting workplace assessments and providing recommendations to site rehabilitation consultants and line management to improve rehabilitation case management outcomes and timeframes.

• Application of biopsychosocial principles in relation to musculoskeletal injury prevention and management.

• Providing support to the Human Factors team as required, including the completion of Ergonomic and Psychosocial Risk assessments.

What’s on offer

• Career development opportunities to pursue your passion.

• An attractive remuneration package that recognises the skills and experience you will bring to the team.

• A yearly performance bonus (variable) to reward your contributions.

• Enjoy a monthly leisure day to do more of the things you love.

• 16 weeks paid primary parental leave and 3 weeks for secondary carer.

• Make a difference in our local communities with paid employee volunteering hours.

• Social and diversity focused engagement opportunities.

What you can bring to the role

• Tertiary qualifications in Physiotherapy with progression towards a post graduate qualification would be well regarded.

• Being registered with the appropriate professional body AHPRA as a Physiotherapist.

• Demonstrated relevant clinical experience with a proven track record in outpatient musculoskeletal Physiotherapy, exercise rehabilitation, Human Factors & Ergonomics, strength training or Occupational Physiotherapy.

• Previous industrial experience with a sound understanding of current work, health and safety legislation and a demonstrated ability to adopt a risk management approach to injury prevention and management would be well regarded.

• Distinct ability to communicate well across all levels of the organisation, with profound interpersonal skills.

• Efficient and effective time management, and caseload management skills.

If you are currently seeking part-time hours, consideration will also be given to flexible work arrangements.

Application Closing Date

Friday, 15 March 2024

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-JR1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!  

Your work. Your world. Shape them for the better. 

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Bunbury team in our Fielders business as a Storeperson/Customer Service Officer. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

Get ready for this exciting dual role that promises something new every day! Your mornings will start by attending customer service responsibilities at our Bunbury branch. As someone skilled in operating a forklift, you’ll be handling the unloading of incoming deliveries and loading up our products, ready to be despatched to customers. That’s not all – include general warehousing duties and you’ve got a day bursting with variety and excitement!

We are on the lookout for someone reliable and dependable to join our team. This role not only offers daily challenges but also opens the door to numerous career opportunities.

As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our Operations workforce across our businesses. We strongly encourage female applicants to apply for these positions.

What Will You Do?

Your responsibilities will include:

• processing and managing customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales, using EFTPOS and handling cash
• efficient and accurate data entry and order taking, ensuring tasks are completed in a timely manner and systems are updated accordingly
• maintaining and enhancing relationships with external and internal customers including the Sales and Warehousing teams within the branch
• having high attention-to-detail and accountability ensuring positive impact to the business.

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7am to 3pm.

More About You

A reliable and punctual individual with a passion for delivering excellent customer service and the drive to perform warehousing duties (training will be provided). Additionally, you will have:

• the ability to obtain a forklift licence (if you don’t already hold), further training will be provided on the job
• high level communication and customer service skills
• strong time management and proficient computer literacy skills in MS Office (training will be provided for in-house systems)
• a willingness to learn, a can-do attitude and a proactive approach
• a high level of safety awareness.

What’s in it for you

• Full-time permanent position
• Free secured parking onsite
• Ongoing training and career opportunities
• Employee benefits with discounts on health and wellbeing products and services
• Employee Assistance Program

For those eager to embrace a challenge and elevate their skills, this role could be just what you're looking for.

Together we can make a world of difference.

Applications close Friday, 8 March 2024

The Opportunity 

We are seeking a passionate and proactive Payroll Officer to join our People & Capability team. This role calls for someone with energy in spades, a positive disposition and a tendency to have fun at work.  As the Payroll Officer, you will be responsible for managing end to end payroll functions with the support of your team, as well as all the other fun tasks associated with payroll.

A day on the job will see you:

• Calculating and coding employee timesheets against relevant industrial agreements.
• Reviewing and processing employee reimbursements
• Entering of New Employees to the Payroll system
• Processing Terminations
• Maintaining Employee records
• Attending to employee queries relating to payroll and/or employment conditions.
• Attending to payroll calculations which may include but not limited to pay and leave entitlement accruals.
• Provide both regular and ad-hoc reporting as required to the wider business.
• Preparation and payment of fortnightly superannuation

We are currently seeking a part-time Sample Reception Officer to join our team in Shepparton. The role involves analysing soil, water, and air samples, overseeing and executing Sample Log-in operations, bottle preparation, handling various administrative tasks, and ensuring the provision of timely services with accurate logging and labeling of all samples.

Other key responsibilities in this role will include but are not limited to:

• Ensure samples are identified, labelled and stored correctly.
• Sub-sampling where necessary, packaging and preparation of samples for courier.
• Coordination and preparation of bottles and sampling supplies for clients.
• Transportation of samples / sampling supplies to and from client/lab/courier.
• Disposal of samples in accordance with appropriate procedures.
• General Administration (emailing documents, registering of samples etc).
• Monitor and record temperatures of samples and sample storage fridges.
• Ensure all samples are free of contaminants during log-in and sub-sampling process.
• Maintaining adequate stocks of consumables and clean / organised work area.
• Understanding of general laboratory QA/QC requirements.
• Perform other duties as directed by the Operations Manager or delegate.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Are you a skilled Pelvic Health Physiotherapist looking for an exciting opportunity to join a leading clinic in Sydney? Look no further! We are currently seeking a dedicated and experienced Pelvic Health Physiotherapist to join a busy team on the lower north shore.

You will work at a renowned facility dedicated to providing specialized care for pelvic health conditions. With a commitment to excellence and a patient-centered approach. Our Client offers comprehensive services to support individuals experiencing pelvic floor dysfunction, pelvic pain, incontinence, and related issues.

As a Pelvic Health Physiotherapist you will have the opportunity to make a significant impact on the lives of patients. Your responsibilities will include:

• Conducting thorough assessments and evaluations of patients with pelvic health concerns.

• Developing and implementing individualized treatment plans to address pelvic floor dysfunction, pelvic pain, and related conditions.

• Providing hands-on therapy, exercise prescription, and education to empower patients in managing their symptoms and improving their quality of life.

• Collaborating closely with other healthcare professionals, including pelvic health specialists, gynecologists, and urologists, to ensure coordinated and holistic care delivery.

• Maintaining accurate and detailed documentation of patient assessments, progress, and outcomes.

• Bachelor's degree or higher in Physiotherapy.

• Minimum of 6 months of experience in pelvic health physiotherapy.

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).

• Certification or advanced training in pelvic health physiotherapy is highly desirable.

• Strong communication and interpersonal skills, with the ability to establish rapport and build trust with patients.

• Commitment to ongoing professional development and evidence-based practice.

• Competitive salary package with opportunities for performance-based incentives.

• Supportive and collaborative work environment with a multidisciplinary team.

• Access to continuing education and professional development opportunities.

• Flexible scheduling options to support work-life balance.

• Opportunity to work with a diverse patient population and contribute to improving pelvic health outcomes in the community.

If you are passionate about pelvic health physiotherapy and eager to join a dynamic team dedicated to making a difference, we would love to hear from you! For more information please email Anna at [email protected]

The role:

Permanent full time administration officer, flexible working conditions based in our North Ryde office.

Key duties include:

• Working closely with the Customer Relationship Manager and Admin Assistant
• Client registrations
• Assisting with Customer monthly reporting
• Assisting with meeting customer service level agreements
• End of month billing
• Assisting with allied health case management
• Liaison with Benchmark allied health staff
• Customer account management tasks
• Setting up group education session
• Other general office admin tasks as needed

The Group Payroll Team works in partnership with all divisions of TSA to comply with all relevant employee legislation and regulations applicable to our industry.

As a Senior Payroll Officer in this team, you will be responsible for providing an efficient, effective, and high-quality payroll service to our employees. As a subject matter expert, you will guide and educate the payroll team as well as ensure lodgments are made in line with legislation and support the Group Manager Payroll where required.

Title:

The Company 

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

About Australian Munitions

Part of Thales Australia, Australian Munitions is the largest domestic manufacturer of explosive ordnance to the Australian Defence Force, with a successful track record delivering ammunition, propellants, explosives and related services, including acid production and industrial waste treatment to Defence and commercial markets.

Join Thales Australia's Dynamic Team as a Senior Purchasing Officer!

• Lead a team that supports the procurement of goods or services to our munitions manufacturing operation.

• Report to the Supply Chain Manager and support our operations in Benalla and Mulwala.

• Liaise with sales and production leaders to consult with accurate availability and lead times for products sourced within Australia and Overseas.

• Thales promotes careers for those who want to be life-long learners – in-house and external training for future growth and development on offer.

• Join a community of employees who relocated to the region to take advantage of the opportunities the area brings, i.e., rural lifestyle, community groups, schools, and Lake Mulwala for various water sports. As well as local football, hockey, golf, cricket and tennis clubs etc.

• On-site café an opportunity to join a thriving social club that gathers for social events throughout the year

What Success Looks Like:

This role will oversee a purchasing portfolio exceeding $50 million per annum and focus on how Thales provides value to customers, strengthening our ability to meet the service levels expected by internal and external customers. We receive demands by requisitions, ad hoc/projects, BPCS/MRPII reports, and enduring unprecedented demands for our products.

Key Activities and Responsibilities include:

• Inventory replenishment of store consumables and Aid to Manufacture inventory

• Obtain and confirm required quotations and determine the likely source of supply

• Approve and Refer approval of Purchase Orders and strive to achieve cost savings for all purchases

• Select suppliers - with attention to price, delivery, past performance, adherence to specification, quality acceptance, national agreements and preferred suppliers.

• Effective use of the BPCS system, including Supplier Relationship Management, Vendor Report Cards, Vendor Master Files and Inventory Maintenance Control.

• Liaise with Stores and Finance Personnel regarding receipt, delivery and reconciliation.

To excel in this role, you will need:

• Degree Qualified in Supply chain or equivalent related qualifications is preferred

• Previous experience in working within multidisciplinary teams

• Strategic and business analysis and writing skills

• Confidence in making judgements to represent the company at high levels with customer organisations both nationally and internationally

Benefits @ Thales:

• The salary package includes an annual 8% bonus and assistance to private health insurance.

• Employee discounts with many affiliates (Travel, Car hire, Tech)

• Fitness Passport discount

• Modernised Paid Parental leave

• Veterans Leave

Good to Know

You'll get an email acknowledgement after you've applied; Thales strives to provide a personalised experience for all suitable applicants.

As a Defence security clearance is required for this role, applicants must be Australian citizens eligible to obtain and maintain an appropriate clearance.  To learn more about clearances, please visit – http://www.defence.gov.au/AGSVA/

International Traffic in Arms Regulations (ITAR) are applicable, so your nationality may be a factor in determining your suitability for this role.

Before the offer, you'll complete a pre-employment police and medical check.

For more information on Thales, visit us @ThalesCareers on Instagram

#LI-BG1

#LI-Onsite

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Title:

re you looking to expand your horizons and deliver high profile, exciting projects and leave a legacy?

We value an inclusive and diverse work environment and are working together to build a culture that embraces each other’s unique strengths and experiences.

Our people are important to us and you will play a key role in contributing to the success of our business. We believe in empowering our employees, nurturing development within a culture of trust. We are looking for someone that is willing to step up and build upon opportunities. We will encourage and empower you to work in a way that suits your style and look forward to discussing ways we can build your success.

The Opportunity

We are looking for an experienced Systems Engineering and Safety Assurance Coordinator, to join our National Systems Team. This position is available to be based in any of our Australian offices and you will be a part of the Systems Engineering on projects locally, but will also support projects fulfilling requirements of the KBR portfolio across sectors and geographies.

This role will require you to work as part of multi-disciplinary teams effectively demonstrating your area of expertise, establishing high levels of interaction with many different stakeholders will be a key attribute that you can bring to the team.

Who are you?

As the Systems & Safety Assurance Engineer you will be required to have the following skills and experience (or can address several criteria):

• Bachelor of Engineering
• Understanding of SE standards and its application to transport projects
• DOORS NG experience
• Configuration Management, System Integration
• Ability to read and interpret Railway infrastructure Design
• Understanding of contractor engagement and management for SE Safety
• Ability to chair safety stakeholder meetings

Who are we?

KBR’s Infrastructure Services Australia business works with customers across the nation to deliver projects that create a better, more sustainable and technology-enabled future for all Australians.

Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve.

You can learn more about KBR here:

IS Australia overview brochure: https://kbr.foleon.com/is-australia/who-we-are/

At KBR, we value you – here’s how

While our people are busy delivering leading science, technology, and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.

Other benefits include:

• Industry leading salaries reviewed annually.
• 20 Days Leave per year + an additional day off every 4 weeks (33 days in total)
• Flexible work arrangements (start/finish times, WFH, Flex time)
• Salary packaging and Novated leases
• Paid professional membership fees.
• Life/Health insurance discounts
• Employee stock purchase plans
• Paid parental leave.

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

To propel our next phase of growth, ServiceNow is further investing in the Global Public Sector organization. We're building a team of collaborative individuals who are passionate about the opportunity to transform the Public Sector using ServiceNow's powerful digital workflow platform. 

The company is looking for a Head of Global Public Safety who is an expert in Public Safety Solutions and has a deep understanding of the emergency management life cycle, including planning, response, recovery, and resourcing. The position provides visibility within ServiceNow and an opportunity to support accelerated sales results.  

You understand the core Public Safety business processes and surrounding technology ecosystem, including systems of record and third-party data providers. You also have a technical vision for ServiceNow’s opportunity to transform Public Safety and will work with customers and partners on the architecture for the solutions with care for this vision. Additionally, you are someone who can work with customers, account teams, and internal technical resources to align customer needs with platform capabilities and solution roadmaps. 

What you get to do in this role: 

• Own and design innovative industry solutions, aligning industry content, product capabilities, partners, and messaging to enable the field to consistently tell a story and align to customer’s key business imperatives while partnering with marketing on external assets showcasing domain knowledge, differentiators, and sales propositions.  

• Identify key customer business imperatives to ServiceNow capabilities; Regularly meet with customers and partners to gather feedback, and internally vet and test these imperatives.  

• Be the voice of the customer internally to sellers, enable partners with solutions, and advise sellers while helping with business planning and sales strategy. 

• Research key industry and solution trends from various sources including publications, thought leaders, industry conferences and events.  Document and communicate as they pertain to changes in positioning, capability gaps or total addressable market. 

• Monitor global challenges and opportunities, identify best growth practices across all markets, and maintain connections with key global players both internally and externally. 

• Attend external events of partners, competitors, and customers to bring knowledge to industry sellers, and use extensive ongoing industry knowledge to define and update industry personas and value propositions for each. 

• Define discovery questions for key personas, collaborate with the value team to define industry value (both quantitative and qualitative). 

• Maintain up-to-date domain assets. Identify gaps in foundational needs such as customer stories, demos, assets, and enablement, creating action plans to address these needs.  

• Sponsor global community task force, and focus groups to share knowledge, drive innovation, and host regular community calls to share and gather information across all geographies. 

• Offer thought-leadership both internally and externally on domain-related topics and actively engage in speaking, teaching, advocating, and championing the mission area in various forums, including webinars, podcasts, EBCs, customer calls, and more as a representative of the sector. 

• Collaborate closely with Account Executives and Solution Consultants on use cases and customer opportunities, enabling teams on relevant solutions. 

• Create and lead of global Center of Excellence on public safety. 

• Integrate, curate, and share use cases globally related to public safety. 

• Partner closely with solution and field marketing to develop relevant and engaging assets. work closely with marketing teams to align assets and events to the GTM strategy. 

• Co-innovate solutions with internal team of Architects, Designers and Developers to reimagine complex customer challenges. 

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney location

 Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

·       Responsible for the accurate and efficient delivery and processing of terminating contracts including Operating, Packaging, and Novated leases.

·       Managing your performance to achieve the KPI’s for the respective elements of the role and contributing to the overall development of the department seeking incremental improvement through process and performance

·       Ensuring FleetPartners is compliant in all aspects relating to the financier and legal obligations inclusive of KYC AML/CTF compliance

·       Cohesive working relationship with financiers, Operations and Client Relationship Management teams maintaining excellent internal and external relationships

·       Exhibiting the FleetPartners CARE values – Collaboration, Accountability, Reimagine and Excellence

What you’ll be doing:

Operational Responsibilities

Ensure accurate and timely completion of relevant responsibilities including:

• Manage all end of lease processes, including payouts, early terminations and natural termination of contracts for FleetPartners clients
• Obtain payout quotes and tax invoices from Financiers upon request
• Issue payout figures/ tax invoices/ Statements of Account to drivers within a timely manner
• Answering phone calls/ responding to customer enquiries within a timely manner
• Process termination reconciliations
• Deliver final termination communication to Drivers and Employers
• Where applicable produce Early Termination Quotes
• Send cessation of deduction communication to Employers/ Packaging providers
• Requesting finalisation letters
• Where applicable obtaining banking details for Employers

Data Management

• Data Management: Miles,Oracle/EBS/BIP/ 3rd Party Supplier platforms, Salesforce
• Documentation of accurate information into company systems including Miles, Oracle/EBS, ensuring all data has been interfaced and communicated correctly
• Validate and confirm unposted charges with relevant departments for accuracy prior to finalising the lease
• Upload termination documents to the respective ERP/ file location

Reports knowledge:

• Knowledge and understanding of customer invoicing reports
• Knowledge and understanding of customer budget reports
• General understanding of the overall position of a customer’s budget
• Ability to reconcile a customers lease based on various reporting/ data metrics

Relationship Management

• Financiers
• Clients at employer and employee level as required, via email and phone managing enquiry, information updates etc
• Internal - Accounts, Novated Relationship Managers, Operations, Account Managers, Sales, Finance

Personal Professionalism and Leadership

• Lead by example
• Participate in cross training ensuring a broad knowledge and understanding of all processes and functions within the department
• Use of collaborative business practices that maximise business performance

Understand and perform in accordance with the agreed role Key Performance Indicators (KPI’s)

• Minimum 3 years’ experience in relevant role - administration, accounts
• Experience in automotive & equipment finance, settlements and contracts administration is preferable
• Account Reconciliation experience highly regarded
• Strong attention to detail
• Willingness to learn new skills
• Displays exceptional time management skills

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role is based in Adelaide

Salesforce Professional Services focuses on delivering strategic engagements that define entrepreneurial opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.
Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Salesforce Industries brings the most complete and innovative suite of industry-focused, customer-centric & omnichannel solutions. These industry-specific capabilities as out-of-the-box products with 3 fundamental layers:

• An extensive data model.
• A complete set of business processes and integrations.
• A full range of omnichannel experiences and apps (including sales, marketing, service, enterprise product catalog, CPQ, contract management, order management and commerce solutions).

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM Company?

 

Role Description

Our team collaborates with our Customers and Partners during the project lifecycle to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive towards the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation. Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in delivery or in strategic aspects.

Program Architects serve as strategic advisors and Salesforce product and platform guides to the company’s largest enterprise customers. They typically engage at C-level and drive conversations with our customer’s enterprise architects and business users equipped with standard methodologies for enterprise architecture functions such as security, performance, development process, and application governance.
 

Your Impact

Through our extended onboarding program of formal certifications, internal training, knowledge transfer, hands on experience and closely working with other Technical and Program Architects you will become a Salesforce Industries Authority at the forefront of our Architecture offerings, delivering outstanding customer success.
 

To be successful in the role you:

• Ensure scalable and standard methodology solutions to meet and exceed customer needs
• Guide the evaluation of business and technical requirements
• Build relationships with key collaborators and team members
• Act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team
• Align with project and engagement managers to support planning and implementation in close collaboration with the customer
• Review and guide project vision and direction, implementation approach and key artefacts
• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management
• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence
• Fuel our internal growth by identifying, leading or contributing to internal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.
• Where required, support pre-sales activities to position Salesforce Services
• Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities

Basic Requirements

• Prior experience in the Public Sector/Health industry is an advantage.
• Experience with key areas of enterprise architecture including Cloud, Integration Technologies, Master Data Management.
• Ability to analyze, design, and optimize business processes via technology and integration
• Experience in guiding customers and project members in rationalizing and deploying emerging technology for business use cases
• Work independently and as part of a distributed team and a willingness to take ownership of problems
• Rapidly learn new technologies as well as strong presentation, communication and facilitation skills
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Available to travel regionally and occasionally internationally depending on customer needs

Preferred Requirements

• A detailed understanding of Web Services, Data Modeling, Cybersecurity requirements and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
• Ability to build and maintain key relationships with C-level / mid-level and key decision makers
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
• Salesforce Industries and Salesforce Certifications
• Affiliated to industry forums such as TM Forum (SID, eTOM).
• TOGAF and Industry Architecture qualifications.
• Agile Methodology certification such as Scaled Agile Framework.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

• Meeting and greeting Patients and Consultants
• Supporting the day-to-day delivery of appointments
• Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
• Utilizing custom software program to support the delivery of services
• Provide general office management support
• Working with the Customer Relationship Manager to respond to specific Customer requests
• Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
• Engagement with Customers, Consultants and Colleagues to ensure outstanding service delivery