You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.   We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. About the Location Located at the foot of the Blue Mountains and 2km from Penrith, Ingenia Holidays Nepean River offers accommodation to suit families, couples, and sporting enthusiasts. About the RoleWe…

Click here to view more detail / apply for Grounds & Maintenance Officer

Customer Service Officer JOB REF KH573457 Edgy, fun, supportive, WA homegrown brand – what more could you ask for? Come for a job, stay for a career Based locally in Murdoch, conveniently located close to public transport Hybrid working opportunities, alongside a variety of positions Kleenheat has been providing energy solutions to homes and businesses across Western Australia and the Northern Territory for more than 60 years. We’re a WA born and bred company, and part of the national Wesfarmers group. We’re committed to delivering energy for today’s customers and tomorrow’s opportunities, with a focus on safe and reliable products and helpful customer service. We’re proud of our values of safety, accountability, integrity, collaboration, and customer focus – and understand that our success is because of our people. About the role: We are looking for a diverse range of individuals; whether you want to try something new or develop your career further, we want to…

Click here to view more detail / apply for Customer Service Officer

Gym Officer - Full Time - Permanent – Villawood Immigration Detention Centre $70,000 - $80,000 Super depending on experience Work in a role where you’ll ‘make a difference’, with no two days the same.Play an integral role within a tight-knit Welfare and Engagement Team. Be part of an amazing culture, based on the values of trust, care, innovation and pride.About us - Serco & ProudAt Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000 globally and 14,000 in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspacAbout the OpportunityAs a Gym Officer, you will actively contribute to maintaining a positive and healthy community by designing and delivering, both individual and group, gym…

Click here to view more detail / apply for Gym Officer

Silverwater location  Monday - Friday  $35 p/h Gaming Industry Immediate start for the right applicant Light & Wonder is a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its Creators.  Light & Wonder are currently seeking a Sales Administration Officer to join the team. In this role, you will be responsible for providing administrative support within our Sales department to ensure the smooth running of our customer accounts and order processing. This includes maintaining the customer database, preparing proposals and reports to support a team of Account Managers execute a high level of engagement with our customers and potential partners. Essential Duties and Responsibilities: Liaise with the Sales team via phone and email Create and update Customer cards in line with Compliance procedures Generate sales opportunities, quotes and orders Process Sponsorship and Marketing requests Read and interpret sales order information…

Click here to view more detail / apply for Sales Administration Officer

Customer Service Officer JOB REF KH573457 Edgy, fun, supportive, WA homegrown brand – what more could you ask for? Come for a job, stay for a career Based locally in Murdoch, conveniently located close to public transport Hybrid working opportunities, alongside a variety of positions Kleenheat has been providing energy solutions to homes and businesses across Western Australia and the Northern Territory for more than 60 years. We’re a WA born and bred company, and part of the national Wesfarmers group. We’re committed to delivering energy for today’s customers and tomorrow’s opportunities, with a focus on safe and reliable products and helpful customer service. We’re proud of our values of safety, accountability, integrity, collaboration, and customer focus – and understand that our success is because of our people. About the role: We are looking for a diverse range of individuals; whether you want to try something new or develop your career further, we want to…

Click here to view more detail / apply for Customer Service Officer

Achieve greater efficiency and solve organisational problems for the clients of BC Strategy and assist in the improvement of operational systems, methods and operational procedures.

The role of Management Consultant supports the delivery of BC Strategy’s projects with both external and internal stakeholders and clients. This position specifically includes the responsibility of formulating plans to enable our clients to move forward and focus on the overall management approach, resolving organizational problems with innovative structure, building complex models to drive analysis and develop recommendations to improve the business outcomes for our clients.

Key duties and responsibilities:


Work in conjunction with the client to capture requirements, define policies and other business rules.
Ascertain client requirements using various approaches by way of interviews, document review, surveys, and teleconferences.
Conduct research and analysis of regulatory frameworks, industry information, initiatives and trends in order to provide information and advice to clients.
Develop requirement specifications, business cases, functional specifications, process needs.
Assist and encourage the development of objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources.
Discuss business and organisational shortcomings with clients analysing and evaluating current systems and structures.
Discuss current systems with staff and observing systems at all levels of organisation.
Direct clients towards more efficient organisation and developing solutions to organisational problems.
Undertake and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures.
Record and analyse organisations' work flow charts, records, reports, manuals and job descriptions.
Prepare and recommend proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems.
Assist in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation.Review operating procedures and advising of departures from procedures and standards.


Qualifications and Experience:

At least a bachelor’s degree and/or tertiary qualifications in Business Management or a related discipline.
Proven experience working directly with external clients and preparing business cases.
Strong interpersonal skills with proven ability to build and maintain strong relationships with clients, including international clients.
Excellent analytical and research skills with the ability to collect and analyze complex material and data and present it in accessible formats.
Proven ability to successfully gather requirements and get results with minimal supervision.
Previous experience working with system implementation projects.
High levels of initiative with ability to deal with multiple projects simultaneously with conflicting priorities.
Exceptional verbal and written communication and strong attention to detail.

Your Opportunity
We currently have exciting opportunities for Consultants, Senior Consultant, Managers, Associate Directors and Directors across our Management Consulting division.
Operations Advisory
Our Operations Advisory team work with our clients to help them become more efficient and effective, through delivering tailored operational improvement solutions, covering effective design, planning and sustainable execution. This is achieved through our Operational Excellence, Procurement Advisory, Supply Chain Advisory and Operating model service offerings.
Transformational Program Management
Our Transformational Program Management team helps clients transform in a meaningful and sustainable way by providing transformation and program management leadership and insights. We work closely with our colleagues across Management Consulting and the broader firm to deliver transformation for our clients. We manage the transformation program and projects using our proven techniques, processes, and enabling technologies.
People and Change
Our People and Change team proudly combine global, industry leading Propositions with deep Sector and Client knowledge. In particular, we provide contemporary and professional people and organisational system expertise and approaches to support our clients to meet their aspirations for their people, increasingly as part of large scale transformation projects.
Policy, Program and Evaluations
Our clients lead transformation in the systems and services most important to Australia and Australians. Our Policy, Program and Evaluations team help them tackle the complex issued and problems in a time of unprecedented disruption. We deliver public impact that is positive and enduring through learning from the past, planning for and delivering better futures and making decisions in the present.
Sourcing and Procurement Advisory
Our Sourcing and Procurement Advisory team supports our clients to design, build and optimise service delivery models for corporate services that enable the achievement of their strategic objectives such as customer satisfaction, productivity, cost reduction and or quality improvement. These models can include shared / Global services or the sourcing of services from third parties.
Finance, Strategy and Performance
Our Finance, Strategy and Performance team is focused on improving finance functions by assisting our clients develop their finance vision and strategy, build target operating models and drive performance through KPIs and reporting. Our engagements can span from specific functional reviews to whole of enterprise transformations.
Customer
Sustainable growth is achieved by putting the customer at the centre of every business decision. Our Customer team assist our clients by defining plans for growth, cost-to-serve, and the business cases required to deliver them. We set the tone throughout an organisation by developing insights driven, market responsive customer strategies that align to brand promises with bottom line outcomes.
HR Advisory
To address the needs of the evolving HR landscape, our HR Advisory team offers key services to ensure our client’s businesses are agile and adaptable. These offerings include HR Health Checks, HR & the Employee Experience Strategy and End to End HR transformation.
How are you extraordinary?
• You are a people-person with a passion for navigating complexity with clients, helping them improve their performance with strategy and technology and driving business led transformation projects
• You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
Operational Advisory
• Experience or exposure to the practical application of continuous improvement methodologies such as Lean, Six Sigma, TPS, Systems Thinking, TQM or MOS
• Expertise in translating business and customer needs into best practice process and operation design requirements, with experience in implementing the designs within core and enabling processes.
Transformational Program Management
• Experience/knowledge in technology enabled transformation programs (e.g. EAM or ERP programs), energy transition or customer digital transformations is highly beneficial
• Knowledge in delivering programs using either Prince2/MSP and Scrum/SAFe methodologies (or equivalent)
• Proven experience in helping organisations to design and establish portfolio/program/project management functions and underlying capabilities.
People and Change
• Experience in providing support and guidance on change management, organisational design, workforce planning, culture, corporate affairs, stakeholder engagement, leadership capability development, HR optimisation and/or workplace relations
• Experience in leading projects or streams in transformational environments, which include managing various stakeholders, ensuring a clear alignment of reform activities and deliverable outcomes.
Sourcing & Procurement Advisory
• Experience in the Sourcing of technology services, ideally gained within a consulting environment or outsourcing environment
• An understanding of the sourcing lifecycle combined with a good understanding of the Australian sourcing market, Tier 1 and Tier 2 service providers and trends reflecting legacy & disruptive technology changes
• Experience in developing service delivery strategies, developing and running end-to-end sourcing selection processes (RFP’s), negotiation of service agreements, providing transition support, as well as vendor management and due diligence.
Finance, Strategy and Performance
• Experience in Financial transformation, shared services and outsourcing with a deep understanding of enterprise resource planning (ERP) implementation, management and budgeting
• Expertise in finance technology implementation, data and analytics, and process improvement.
KPMG Customer
• An understanding of the concepts of customer journeys and personas and how they play into creating innovative, market leading experiences
• Experience in the use of design thinking as well as structured thinking to develop creative ideas for implementation
• Excellence mindset with the ability to drive process, operational or organisational improvements
• An understanding of CRM tools, customer analytics and/or other data management to drive insights for customer management strategies and improvement initiatives.
HR Advisory
• Deep understanding of HR legislation and strategy to apply technical expertise and operational best practice to client problems
• Actively participating in knowledge sharing opportunities, as well as internal and client facing culture building activities
• Developing thought leadership for internal/external publication.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
N/A

Your Opportunity
We currently have exciting opportunities for Consultants, Senior Consultant, Managers, Associate Directors and Directors across our Management Consulting division.
Operations Advisory
Our Operations Advisory team work with our clients to help them become more efficient and effective, through delivering tailored operational improvement solutions, covering effective design, planning and sustainable execution. This is achieved through our Operational Excellence, Procurement Advisory, Supply Chain Advisory and Operating model service offerings.
Transformational Program Management
Our Transformational Program Management team helps clients transform in a meaningful and sustainable way by providing transformation and program management leadership and insights. We work closely with our colleagues across Management Consulting and the broader firm to deliver transformation for our clients. We manage the transformation program and projects using our proven techniques, processes, and enabling technologies.
People and Change
Our People and Change team proudly combine global, industry leading Propositions with deep Sector and Client knowledge. In particular, we provide contemporary and professional people and organisational system expertise and approaches to support our clients to meet their aspirations for their people, increasingly as part of large scale transformation projects.
Policy, Program and Evaluations
Our clients lead transformation in the systems and services most important to Australia and Australians. Our Policy, Program and Evaluations team help them tackle the complex issued and problems in a time of unprecedented disruption. We deliver public impact that is positive and enduring through learning from the past, planning for and delivering better futures and making decisions in the present.
Sourcing and Procurement Advisory
Our Sourcing and Procurement Advisory team supports our clients to design, build and optimise service delivery models for corporate services that enable the achievement of their strategic objectives such as customer satisfaction, productivity, cost reduction and or quality improvement. These models can include shared / Global services or the sourcing of services from third parties.
Finance, Strategy and Performance
Our Finance, Strategy and Performance team is focused on improving finance functions by assisting our clients develop their finance vision and strategy, build target operating models and drive performance through KPIs and reporting. Our engagements can span from specific functional reviews to whole of enterprise transformations.
Customer
Sustainable growth is achieved by putting the customer at the centre of every business decision. Our Customer team assist our clients by defining plans for growth, cost-to-serve, and the business cases required to deliver them. We set the tone throughout an organisation by developing insights driven, market responsive customer strategies that align to brand promises with bottom line outcomes.
HR Advisory
To address the needs of the evolving HR landscape, our HR Advisory team offers key services to ensure our client’s businesses are agile and adaptable. These offerings include HR Health Checks, HR & the Employee Experience Strategy and End to End HR transformation.
How are you extraordinary?
• You are a people-person with a passion for navigating complexity with clients, helping them improve their performance with strategy and technology and driving business led transformation projects
• You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
Operational Advisory
• Experience or exposure to the practical application of continuous improvement methodologies such as Lean, Six Sigma, TPS, Systems Thinking, TQM or MOS
• Expertise in translating business and customer needs into best practice process and operation design requirements, with experience in implementing the designs within core and enabling processes.
Transformational Program Management
• Experience/knowledge in technology enabled transformation programs (e.g. EAM or ERP programs), energy transition or customer digital transformations is highly beneficial
• Knowledge in delivering programs using either Prince2/MSP and Scrum/SAFe methodologies (or equivalent)
• Proven experience in helping organisations to design and establish portfolio/program/project management functions and underlying capabilities.
People and Change
• Experience in providing support and guidance on change management, organisational design, workforce planning, culture, corporate affairs, stakeholder engagement, leadership capability development, HR optimisation and/or workplace relations
• Experience in leading projects or streams in transformational environments, which include managing various stakeholders, ensuring a clear alignment of reform activities and deliverable outcomes.
Sourcing & Procurement Advisory
• Experience in the Sourcing of technology services, ideally gained within a consulting environment or outsourcing environment
• An understanding of the sourcing lifecycle combined with a good understanding of the Australian sourcing market, Tier 1 and Tier 2 service providers and trends reflecting legacy & disruptive technology changes
• Experience in developing service delivery strategies, developing and running end-to-end sourcing selection processes (RFP’s), negotiation of service agreements, providing transition support, as well as vendor management and due diligence.
Finance, Strategy and Performance
• Experience in Financial transformation, shared services and outsourcing with a deep understanding of enterprise resource planning (ERP) implementation, management and budgeting
• Expertise in finance technology implementation, data and analytics, and process improvement.
KPMG Customer
• An understanding of the concepts of customer journeys and personas and how they play into creating innovative, market leading experiences
• Experience in the use of design thinking as well as structured thinking to develop creative ideas for implementation
• Excellence mindset with the ability to drive process, operational or organisational improvements
• An understanding of CRM tools, customer analytics and/or other data management to drive insights for customer management strategies and improvement initiatives.
HR Advisory
• Deep understanding of HR legislation and strategy to apply technical expertise and operational best practice to client problems
• Actively participating in knowledge sharing opportunities, as well as internal and client facing culture building activities
• Developing thought leadership for internal/external publication.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
N/A

Your Opportunity
We currently have exciting opportunities for Consultants, Senior Consultant, Managers, Associate Directors and Directors across our Management Consulting division.
Operations Advisory
Our Operations Advisory team work with our clients to help them become more efficient and effective, through delivering tailored operational improvement solutions, covering effective design, planning and sustainable execution. This is achieved through our Operational Excellence, Procurement Advisory, Supply Chain Advisory and Operating model service offerings.
Transformational Program Management
Our Transformational Program Management team helps clients transform in a meaningful and sustainable way by providing transformation and program management leadership and insights. We work closely with our colleagues across Management Consulting and the broader firm to deliver transformation for our clients. We manage the transformation program and projects using our proven techniques, processes, and enabling technologies.
People and Change
Our People and Change team proudly combine global, industry leading Propositions with deep Sector and Client knowledge. In particular, we provide contemporary and professional people and organisational system expertise and approaches to support our clients to meet their aspirations for their people, increasingly as part of large scale transformation projects.
Policy, Program and Evaluations
Our clients lead transformation in the systems and services most important to Australia and Australians. Our Policy, Program and Evaluations team help them tackle the complex issued and problems in a time of unprecedented disruption. We deliver public impact that is positive and enduring through learning from the past, planning for and delivering better futures and making decisions in the present.
Sourcing and Procurement Advisory
Our Sourcing and Procurement Advisory team supports our clients to design, build and optimise service delivery models for corporate services that enable the achievement of their strategic objectives such as customer satisfaction, productivity, cost reduction and or quality improvement. These models can include shared / Global services or the sourcing of services from third parties.
Finance, Strategy and Performance
Our Finance, Strategy and Performance team is focused on improving finance functions by assisting our clients develop their finance vision and strategy, build target operating models and drive performance through KPIs and reporting. Our engagements can span from specific functional reviews to whole of enterprise transformations.
Customer
Sustainable growth is achieved by putting the customer at the centre of every business decision. Our Customer team assist our clients by defining plans for growth, cost-to-serve, and the business cases required to deliver them. We set the tone throughout an organisation by developing insights driven, market responsive customer strategies that align to brand promises with bottom line outcomes.
HR Advisory
To address the needs of the evolving HR landscape, our HR Advisory team offers key services to ensure our client’s businesses are agile and adaptable. These offerings include HR Health Checks, HR & the Employee Experience Strategy and End to End HR transformation.
How are you extraordinary?
• You are a people-person with a passion for navigating complexity with clients, helping them improve their performance with strategy and technology and driving business led transformation projects
• You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning
• You are tuned in to business development opportunities, with confidence creating effective sales material including proposals, case studies, and other sector-specific material.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
Operational Advisory
• Experience or exposure to the practical application of continuous improvement methodologies such as Lean, Six Sigma, TPS, Systems Thinking, TQM or MOS
• Expertise in translating business and customer needs into best practice process and operation design requirements, with experience in implementing the designs within core and enabling processes.
Transformational Program Management
• Experience/knowledge in technology enabled transformation programs (e.g. EAM or ERP programs), energy transition or customer digital transformations is highly beneficial
• Knowledge in delivering programs using either Prince2/MSP and Scrum/SAFe methodologies (or equivalent)
• Proven experience in helping organisations to design and establish portfolio/program/project management functions and underlying capabilities.
People and Change
• Experience in providing support and guidance on change management, organisational design, workforce planning, culture, corporate affairs, stakeholder engagement, leadership capability development, HR optimisation and/or workplace relations
• Experience in leading projects or streams in transformational environments, which include managing various stakeholders, ensuring a clear alignment of reform activities and deliverable outcomes.
Sourcing & Procurement Advisory
• Experience in the Sourcing of technology services, ideally gained within a consulting environment or outsourcing environment
• An understanding of the sourcing lifecycle combined with a good understanding of the Australian sourcing market, Tier 1 and Tier 2 service providers and trends reflecting legacy & disruptive technology changes
• Experience in developing service delivery strategies, developing and running end-to-end sourcing selection processes (RFP’s), negotiation of service agreements, providing transition support, as well as vendor management and due diligence.
Finance, Strategy and Performance
• Experience in Financial transformation, shared services and outsourcing with a deep understanding of enterprise resource planning (ERP) implementation, management and budgeting
• Expertise in finance technology implementation, data and analytics, and process improvement.
KPMG Customer
• An understanding of the concepts of customer journeys and personas and how they play into creating innovative, market leading experiences
• Experience in the use of design thinking as well as structured thinking to develop creative ideas for implementation
• Excellence mindset with the ability to drive process, operational or organisational improvements
• An understanding of CRM tools, customer analytics and/or other data management to drive insights for customer management strategies and improvement initiatives.
HR Advisory
• Deep understanding of HR legislation and strategy to apply technical expertise and operational best practice to client problems
• Actively participating in knowledge sharing opportunities, as well as internal and client facing culture building activities
• Developing thought leadership for internal/external publication.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
N/A

Customer Service Officer role in Chatswood Your new company This multinational company is looking to hire a Customer Service Officer on a permanent basis to join their team. This organisation operates worldwide and across Australia and specialise in the production and distribution of speciality materials. Your new role

Reporting to the Customer Service and Dispatch Manager, this role is a broad role working with other departments and includes duties such as:
Handling customer enquiries, communicating with customers and carriers on their orders and supporting the CS team
Order entry into the SAP and CRM systems
Coordinating and liaising with dispatch, warehouse and sales staff regarding orders
Dispatch administration duties including checking stock, conducting stock transfers, handling dispatch schedules.

What you'll need to succeed In order to be successful in this position, you will have:

Previous administration / customer service / dispatch experience
Systems experience with SAP or other similar CRM systems is highly advantageous.
The ability to work both independently and within a team environment
A driven, hard-working attitude with the capacity to hit the ground running

What you'll get in return In addition to an industry-competitive salary, you will get the chance to join a successful company with the outlook of growing your career and further developing your experience and skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

What you’ll do

• Develop and maintain in depth understanding of the Commercial segment’s processes, systems, technologies, data, customers, consumers, partners.

• Act as the primary local security contact / advisor for key stakeholders within the Commercial segment.

• Advise Security Leadership in decision making for and affecting the Commercial segment.

• Analyse and manage security compliance requirements based on industry standards, national and international regulatory framework and internal policy framework.

• Proactively identify non-conformities and areas of potential improvement and facilitate development of pragmatic solutions to address issues, utilizing the security assessments and observations processes.

• Engage with clients and customers as needed to assist the business to achieve its objectives with pre and post sales activities (e.g. explain our security program, support external audits, support bids/RFP process, assist in customer communication of security incident, etc).

• Participate in BU related conferences, client facing engagement, industry forums to represent the Security program.

• Provide regular and timely reporting on the status of information security across the Commercial segment.

What experience you need 

• 5+ years experience within the security industry.

• Bachelor’s degree or an equivalent combination of education and experience required.

• Strong communication and presentation skills demonstrated by your experience in presenting and communicating at all levels within the organization and senior management. An ability to translate complex technical security concepts into business-friendly communications, especially covering cloud usage.

• Ability to independently influence others in order to achieve objectives.

• Ability to work collaboratively within a team as well as independently and autonomously, and engage stakeholders as required, to own and carry on end-to-end projects and initiatives.

• Strong ability to build and maintain trusting relationships with internal and external customers and

• always demonstrate good judgment, integrity and actively collaborates and commits to the success of others.

• Knowledge and experience of Information Security Risk and Security governance.

• A solid understanding of security best practices and international standards such as ISO2700 and PCI DSS and NIST.

• Demonstrable experience of driving operational implementation of policies and processes.  

  What could set you apart

• Previous experience as a Business Information Security Officer (BISO).

• Experience working in a matrix environment with globally diverse team members.

• Experience with Google Cloud (GCP).

• Previous experience working with external clients.

• Experience participating in IT Security audits, working with auditors..

• Experience obtaining or maintaining compliance certifications such as SOC2, PCI, ISO 27001.

• Understanding of cyber risks in the banking/ financial services sector.

• CISM, CISSP or related certification is a strong plus.

Primary Location:

AUS-Sydney-Blue-Street

Function:

Function - Security Governance and Compliance

Schedule:

Full time

ABOUT US

Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with more than 90 offices in 50 countries. For more information, please visit bcg.com.

ROLE PROFILE

As a member of our consulting team, you’ll work alongside some of the world’s top minds on cases that reshape business, government, and society. You’ll collaborate on challenging projects with team members from many backgrounds and disciplines, increasing your understanding of complex business problems from diverse perspectives and developing new skills and experience to help you at every stage of your career—at BCG and beyond.

Consulting work is varied and rigorous, much of it performed at our client sites. Projects can vary in length, size, and location, depending on the client’s challenge. Because our clients operate all over the world, you may travel internationally.

If you are joining us with a few years of experience, expect to spend time working across a wide range of clients and projects from helping to devise the integration strategy for a pharmaceutical merger to developing sustainable farming practices in emerging countries.

For more experienced professionals, or as your career advances, you’ll begin to specialise in one or more practice areas, perhaps as part of our expert consulting track for those with deep knowledge and skills in a particular discipline or industry. Every step of the way you will be guided by BCG mentors and world-class learning programs designed to meet your individual needs.

YOUR QUALIFICATIONS

We’re looking for exceptional talent from consulting or industry to join us. You would typically:

- Have an outstanding academic track record from a leading university/school
- 2 years’ of consulting experience or industry experience
- Have a strong consulting skillset: hypothesis-led problem solving, framing and communicating complex ideas, thinking strategically
- Have excellent verbal and written communication
- Are willing to travel domestically, internationally and to work remotely on client sites
- Are self-driven, independent and autonomous judgment
- Have completed an advanced degree or MBA (preferable but not essential)

LOCATION

Sydney, Melbourne, Canberra or Perth

ADDITIONAL INFORMATION

To apply please submit your cover letter, resume and academic transcripts to RecruitmentinANZ bcg.com

Diversity of thought, background, and experience is a core part of our BCG values and is key to delivering value to clients.

We are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued, connected, and empowered to be themselves and contribute to their fullest potential. Applications are encouraged from people of all backgrounds, including people of Aboriginal, Torres straight island, Maori or Pacific Island origin, individuals with a disability, those from culturally or linguistically diverse backgrounds, LGBTIQA+ individuals, women, and gender diverse individuals.

BCG’s efforts toward diversity, equity, and inclusion are recognised locally and globally: BCG Australia and New Zealand hold a WGEA Employer of Choice for Gender Equality citation and are awarded the Australian Workplace Equality Index Silver award for LGBTQIA+ inclusion. You can read more about our commitment and explore our latest thinking on Diversity, Equity & Inclusion.

We want to make sure everyone experiences a positive, barrier-free recruiting process for jobs in Australia and New Zealand. Please reach out to the recruitment team at recruitmentinANZ bcg.com at any stage if you require additional support or adjustments to assist you with your experience, including support in submitting your application, providing identity documents, and attending a job interview. This includes any specific support for transgender and gender-diverse individuals.

As our Head of Facility Management, you’ll be responsible and accountable for the safety, uptime, efficiency, and overall technical operation of NEXTDC’s critical infrastructure and data centre sites and their local Facility Management teams. You’ll also oversee third parties that provide technical support, maintenance to the national FM team, in order to assure planned outcomes, deliver rapid incident recovery, mitigate & close out problems. 

You will provide technical and operational oversight, in conjunction with our Global Operations Centre, in order to ensure that risks are identified and mitigated, that processes are executed repeatedly  while being the face of Facility Management to our customers. Open communication is paramount here at NEXTDC, and is a key enabler of continuous improvement. You’ll successfully work with leaders across the company, in concert, to support the Customer Experience outcomes that NEXTDC’s products and services promise partner with internal teams, customers, and other stakeholders.

What you’ll do:

• Responsible for overseeing the maintenance, operation, resolution, and presentation of our data centre facilities and their critical systems in order to provide SLA compliant outcomes to customers, product support and issue resolution
• Lead the NEXTDC Facility Management team, a group of on-the-ground (local) technically skilled operational professionals who take responsibly and accountability for the successful operation of each of and all of our data centres
• Collaborate with customers and NEXTDC leaders to ensure that the service provided to our customers is consistent across all NEXTDC sites and meets or exceeds commitments and expectations
• Drive compliance in execution by all stakeholders in regard to policies, processes and outcomes that are critical to NEXTDC’s successful operation
• Negotiation (in collaboration with other relevant stakeholders), operation, and management of Maintenance & Support Contracts and the like, in order to cost effectively deliver the optimal balance of national capabilities in the context of local needs
• Recruit, lead, manage and develop local Facility Managers, Services Managers and Data Centre Technicians to be highly engaged and successful in their roles
• Drive a culture of creating and maintaining of good working relationships with customers, vendors, suppliers, contractors and internal stakeholders.

We're happy for this position to be based in either Sydney or Melbourne.

What will you be doing?

• Ensure vendor information is up to date in A/R module.
• Ensure invoices processed in the A/R ledger are coded with appropriate supplier and general ledger account codes.
• Reconcile suppliers’ statement of account and follow-up for any missing  invoices.
• Regularly monitor the A/R ageing report and follow up on any credit notes/missing invoices.

As a Talent Acquisition and Talent Management Partner, you will be responsible for sourcing, attracting, and selecting top-tier candidates while also contributing to the development and implementation of talent management strategies. You will play a pivotal role in shaping our organisation's workforce by identifying, acquiring, and nurturing talent across all stages of the employee lifecycle.

Responsibilities:

Partnering with Hiring Managers:

• • Collaborate with hiring managers to define job requirements and understand team dynamics.
  • Establish a strong working relationship to align recruitment strategies with business objectives.
  • Provide guidance on effective recruitment practices, market insights, and candidate availability.
  • Manage the internal Talent Review process engaging senior managers and ensuring all identified talents have relevant development plans in place.

Sourcing and Attraction:

• • Utilize various sourcing methods (job boards, social media, networking, etc.) to identify potential candidates.
  • Liaise with Schreder Group Talent team when a Global role becomes available.
  • Craft compelling job descriptions and advertisements to attract suitable candidates.
  • Proactively build and maintain a pipeline of qualified candidates for current and future openings.
  • Manage & negotiate blue collar recruitment agency contracts (current & making introductions to new agencies)

Screening and Selection:

• • Review resumes and applications to shortlist qualified candidates.
  • Conduct initial phone or video interviews to assess candidates' skills, experience, and cultural fit.
  • Coordinate and schedule interviews with hiring teams and manage candidate feedback. 

Interviewing and Assessment:

• • Conduct in-depth interviews to assess candidates' technical skills, behavioral competencies, and motivation.
  • Administer relevant assessments and tests to evaluate candidates' qualifications.
  • Provide detailed assessments and recommendations to hiring managers for final selection.

Candidate Experience:

• • Ensure a positive and engaging candidate experience throughout the recruitment process.
  • Keep candidates informed about their status and next steps, providing timely feedback.
  • Address candidate inquiries and concerns, representing the company's values and culture. 

Offer Negotiation and Onboarding:

• • Collaborate with HR and hiring managers to extend job offers to selected candidates.
  • Assist in negotiating compensation packages and other employment terms.
  • Facilitate the transition from candidate to new employee, ensuring a smooth onboarding process. 

Recruitment Metrics and Reporting:

• • Maintain accurate and up-to-date records of candidate interactions in the applicant tracking system.
  • Provide regular reports and insights on recruitment metrics, including time-to-fill, source effectiveness, and candidate demographics.
  • Identify trends and improvement opportunities

Market Research and Talent Mapping:

• • Stay updated on industry trends, recruitment best practices, and competitive intelligence.
  • Provide up-to-date salary competitive data for annual salary review
  • Conduct talent mapping to identify potential candidates and gather insights about the talent landscape.

Employer Branding:

• • Partner with the Marketing team and participate in employer branding activities to promote the organisation as an employer of choice.
  • Ensure a consistent and positive employer brand image across various channels.

Learning and Development:

• Identify training needs and collaborate with L&D teams to design and deliver relevant training programs.
• Support the creation of career development plans for employees, helping them achieve their professional growth goals.
• Partner with HRBP to ensure all white collar employees have relevant development objectives defined in annual KPI setting process

ABOUT THE ROLE:
Global Disability offers work to experienced Residential Care Officers offering work to suit your individual lifestyle and commitment. We have a wide range of shift work to different areas of Sydney. We require staff with minimum of 3 years experience caring for clients with Disabilities and hold a relevant tertiary qualification. Ideally, you will have support work experience. You must also be available to take a variety of shifts including nights and weekends.
ESSENTIAL REQUIREMENTS:
• Previous experience in behaviour support
• Current first aid certificate
• Must have a current Working with Children Check and National Police Check
• Must have an NDIS Worker Screening Check
• Covid 19 Vaccination Certificate with 3 doses
• Capacity to identify and manage risks to ensure safety for all.
• Excellent written & verbal communication skills and good command of the English language

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 3,000 schools across Australia. 

About the role

As a Desktop Support Officer, you will be responsible for providing technical support and assistance to our internal users and resolving incoming queries and issues. You will be critical in managing any service requests related to computer systems, software or hardware.

Other key areas of responsibility will include:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware;
• Manage and respond to service requests and incidents via the Service Desk tool either, in person, or over the phone. This may include but not limited too:
  • User onboarding and offboarding
  • Technical support
  • IT procurement
  • System and network builds and implementations
• Maintain daily performance of computer systems;
• Assist users through the problem-solving process;
• Install, modify, and repair computer hardware and software.

Please note this a 3-4 month contract.

About You

You will thrive working in a fast paced, dynamic environment. With a proven track record of success in a similar varied position, you will have excellent stakeholder engagement skills, be passionate about problem solving and the user experience, and be able to work autonomously.

You will also have:

• At least 3 years’ commercial IT experience;
• Knowledge of IT Workflow tools, including FreshService;
• Exposure to virtualization platforms;
• Knowledge of Windows 10 Desktop Troubleshooting and basic Mac;
• Knowledge/experience with G Suite Software, Active Directory;
• Experience with updating and managing technical documentation;
• Hardware knowledge;
• Basic understanding of TCP/IP networking;
• Microsoft products Knowledge (Office and Windows Server 2012 R2+);
• Strong attention to detail skills with a proven ability to develop high quality solutions to identified problems.

Please note, applicants must also have:

• Working rights in Australia
• Ability to obtain a Working with Children Check
• Ability to obtain an Australian Federal Police Check

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

  

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

As a Principal Consultant, you will support, and in some cases lead, consulting commission, taking responsibility for client engagement and team leadership for both our clients and team, including: 

• Support team leadership in NSW advisory, providing technical knowledge and support to our multi-disciplinary team.
• To act as day-to-day management consultant, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. 
• Producing clear, concise, and persuasive client-facing reports or deliverables in various formats that deliver to client expectations and demonstrate value.  
• In addition to these primary activities, you will be charged with the following activities: 
  • Provide complementary services to Turner & Townsends propositions such as project management, cost management, contract services and program management. 
  • Proven ability to lead complex organizational transformations, leveraging strategic vision, change management and stakeholder engagements to drive successful outcomes.
  • Deploying a variety of techniques to deliver improvements to client operations that include, but are not limited to, process re-engineering, visual analytics, organizational change, stakeholder management implementation and beyond. 
  • The development of key client data insight and visualization reports used to drive enhanced performance and management.
  • The development of program/ portfolio management systems used to improve delivery reporting and assure our clients investments are effectively and efficiently controlled.
  • To support the development of consulting and advisory sales opportunities with new or existing clients and convert successfully through high quality bid writing and propositions.

We’re looking for an AML/CTF Compliance Officer - Australia / New Zealand to strengthen our compliance team. Based in Sydney, you will work with a growing team of multidisciplinary specialists (Product, Bank Product, Verification, Financial Crime teams) to help build world class products in Australia and New Zealand. You’ll also manage and strengthen the teams’ relationships with regulators by being AUSTRAC and the New Zealand DIA’s first point of contact, keeping everybody informed and protecting our most valuable asset - our customers.

Your mission:

• Compliance with Australia and New Zealand Financial Crime obligations and the effectiveness of the AML/CTF Compliance Programs for Australia and New Zealand, including assurance activities.
• Oversee the FCC assurance tooling and reporting to the Head of Compliance Pacific Lead, ANZ leadership team, Group team and local and Group boards regarding Pacific's compliance with fincrime obligations.
• Oversee the maintenance of local policies, procedures and controls, whilst maintaining compliance with local laws and regulations.
• Collaborate with our regulatory compliance counterparts on horizon scanning.
• Ensure emerging typologies/threats and external process changes are effectively implemented and communicated to the relevant teams and stakeholders.
• Lead engagement with 1LOD FCC & KYC Operations colleagues to ensure oversight of key processes, SLA’s, QA, emerging risks, resource challenges, program changes, incidents and mitigation plans
• Manage financial crime escalations and requests submitted from 1LOD, Product and Partnership teams
• Provide guidance and challenge to 1LOD teams on the development of financial crime controls and new products or features to ensure they are effective and are compliant with local laws and regulations
• Work closely with internal stakeholders to collaborate and contribute to quarterly and annual objectives
• Engage with our regulators, bank partners and law enforcement to demonstrate, and defend, Wise’s FCC Program
• Lead various compliance related projects and tasks as required.

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know many teams across the company as you liaise with them to help them understand the regulatory framework and bring together the information that our regulators need.
• Help keep compliance right at the heart of our product developments and new initiatives by horizon-scanning for new regulatory developments and sharing these with the teams.

What you get to do in this role:

Lead, organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The global Sales function interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.  

• Lead and drive operational aspects of the function, including global budget management, operational dashboards, monitoring and measurement of communications activities.
• Work directly with global sales leadership teams to drive special projects, organizational development, and strategy. Track KPIs and work with leadership team to ensure successful outcomes.
• Work closely with the broader sales leadership team and other company executives to ensure alignment of strategies, objective and activities; manage special projects and events as needed.
• Ensure best practice implementation and operational excellence across entire function.
• Drive consistent communications of priorities, activities, and results to team and relevant company stakeholders. Support presentation and reporting needs for the Sales function.  
• Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments.
• Help support and lead purpose and culture of team and company.

An exciting opportunity has arisen for an experienced Senior Property Manager to join our growing brand and step into a unique opportunity as the Associate Director of our Sydney CBD Real Estate Management team This position offers a unique chance to mix your proven Property Management expertise with the opportunity to develop and hone the fundamental people, leadership and management skills required to run a high performing CBD based Property Management team across a variety of diverse property portfolios.

Your primary responsibilities will include:

• Ensuring the continued performance and management of our existing Sydney CBD portfolios, whilst also building strong, enduring relationships with our teams and clients to deliver strong results across key 2024 business objectives.
• Strategically positioning and safeguarding the investment performance of your properties, ensuring profitability through attentive and professional management.
• Work with our State Director to develop your skills and manage your team of Property Management Professionals to new heights. Support your team by promoting our brand's standard of excellence and ensuring the proactive identification of new opportunities for expansion and growth.
• Conducting inspections to ensure the presentation and maintenance of your portfolio, and facilitating meetings with key private and institutional clients.
• Promoting our people-first ethos and leveraging our systems to manage workloads and proactively address issues, championing our brand.
• Implementing and upholding organised lease administration, financial management procedures, and comprehensive reporting, including monitoring of all statutory charges and advising owners on potential appeals against valuations when necessary.
• Executing preventative maintenance services, including cleaning, security, repairs, maintenance, painting, air-conditioning, fire protection, lifts, and emergency contracts. In conjunction with the Facilities Manager, regularly review costs against contractor performance to ensure value for money.

What you get to do in this role:

• Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
• Provide input to help shape future content strategy for the product or business unit you help to support
• Contribute to the continued evolution of ServiceNow’s content development processes, DITA-based information model, and writing style and standards
• Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

Permanent Full Time - 35 hours per week Competitive salary Participation in 9-day fortnight scheme The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate. Council is looking to appoint an additional Senior Infrastructure Services Officer for the Roads & Traffic Team. Are you a well rounded admin professional looking to expand your skills in a specialised area, perhaps within local Government? We are looking for you!  Responsibilities:   To assist with the delivery of business systems and processes for the Roads & Traffic Section. To assist with the delivery of infrastructure services including road openings, driveway approvals and restoration of infrastructure damaged by others. To assist with business process improvement for the Roads & Traffic Section, measuring performance to identify opportunities for improvement; improving quality of outcome, efficiency or customer satisfaction. To assist with the documentation of processes and provision of one on one coaching to support staff in adopting new processes. Support the Roads & Traffic Section with general administrative support as required. Assist the community within established guidelines to resolve requests or resolve complaints raised by the community by providing excellent customer service. To be successful in this position you will need the following knowledge, skills and experience: Relevant education with Certificate III in Business or equivalent…

Click here to view more detail / apply for Senior Infrastructure Services Officer (Specialised admin support role)