Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a busy industry?
Due to expansion and growth, our client is looking for a reliable customer service officer who is ready for the next step in their customer service career! This company values the experiences and commitment of each individual staff member to ensure successful business operations, innovative product solutions and satisfied customers.
About you:
You are an experienced customer service officer who has previously worked in a busy office environment and has a great understanding of dealing within customer service and has a strong knowledge within this industry and can perform the skills that are required. Your Customer skills are complimented by your excellent communication and problem-solving skills.
About the role:
The Customer Service Officer is the first point of contact for all customers for both internal and external. You will play a vital role in establishing and maintaining strong customer relationships, assisting the sales team, managing inquiries and requests as required.
This role will report to the Customer Service Team Leader, you will be responsible for providing a great level of customer support to internal and external customers, ensuring inbound enquiries and requests are met in a timely manner and handled with a sense of urgency and care.
Essential Requirements:

At least 2-3 + years customer service experience
Strong knowledge of customer service processes
Clear communication both verbal and written.
SAP Experience: preferred not essential.
Exceptional phone manner
Previous Automotive, Industrial, Mining or OEM product experience highly desirable.


HOW TO APPLY Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Carly Aungle - 0477 965 661
[email protected]

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website. Please click here to apply.

• You have 6+ years of experience and in-depth knowledge in Product Management across one or many industries in the Private Sector, including Retail, FMCG, Transportation, etc.
• You have proven expertise in delivering complex consulting projects, where you have led agile teams on a large scale.
• You have demonstrated success in working with senior clients and stakeholders, providing advisory on Product Strategies, creating Product Roadmaps and prioritisation methods and techniques.
• You have deep experience in business analysis, business change and documenting requirements to produce specifications for any new or change to technology and business solutions.
• You have deep experience leading cross functional teams from the capacity of a Product Owner and/or Business Analyst.
• Excellent communication, presentation, and moderation skills.
• Structured problem-solving skills and logical thinking, as well as the ability to develop new ideas and conceive new approaches and solutions.
• Experience in coaching and mentoring individuals with a continuous focus on personal and professional learning and growth.

The Senior Knowledge Management Specialist will be responsible for actively facilitating the creation, editing, and maintenance of effective, easy to use documentation and other knowledge resources for ServiceNow’s Global Cloud Services organization that runs the infrastructure engineering and Operations for the company. 

This opportunity will also play a vital role in the continual improvement of the knowledge management processes and assets by performing regular analysis, reporting, and training. 

As ServiceNow continues to grow and evolve, so will this role. A successful candidate will be innovative, flexible, and self-motivated. The ability to function under some ambiguity in a fast-paced environment is essential. If you enjoy working in a dynamic environment, together with other talented staff to deliver world-class services, this is the career opportunity for you! 

Responsibilities

• Actively coach users on the various aspects of using the knowledge base and effectively sharing knowledge with the intended users of the knowledge base articles, including employees internal and external to Global Cloud Services using the provided guidelines. 
• Commit to learn the intricacies of the knowledge application as it is deployed on the instance, the knowledge program standards and practices, and the GCS teams who are the customers of the knowledge base. 
• Assist with coaching users on how to edit and review their knowledge base content to meet the standards defined in the AQI (article quality index).  
• Coach teams and users to address their feedback and manage their article content using the dashboards provided. 
• Create and deliver training on the development and management of documentation and other knowledge resources 
• Analyze feedback, usage statistics, and other data to prioritize the creation and improvement of knowledge resources 
• Update the style guide and acronyms dictionaries as needed 
• Create, analyze, and report on metrics to measure the usage, adoption, success of knowledge resources 

About GOSOL :

GOSOL is a well-known provider of IT services, Consulting, Staffing, and On-hire work visa company. We help businesses to enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice.
Find us at - https://gosol.com.au/
Job Title: Project Finance Lead/Senior Management Accountant

We are seeking an experienced and highly skilled Project Finance Lead/Senior Management Accountant to join our dynamic team. The successful candidate will be responsible for overseeing financial aspects of various projects, ensuring accurate financial reporting, and providing strategic financial guidance to senior management. The role requires a strong understanding of project finance, excellent analytical skills, and the ability to collaborate with cross-functional teams.

Key Responsibilities:

Project Financial Management:

Develop and maintain project financial models, forecasts, and budgets.
Monitor project financial performance against budgets and provide timely and accurate reports to senior management.
Conduct variance analysis and recommend corrective actions as needed.
Financial Reporting:

Prepare and present comprehensive financial reports to senior management, highlighting key performance indicators and financial metrics.
Ensure compliance with accounting standards and regulations.
Strategic Financial Planning:

Collaborate with senior management to develop financial strategies that align with organizational goals and objectives.
Provide insights and recommendations to optimize project financial outcomes.
Cross-Functional Collaboration:

Work closely with project managers, operations teams, and other stakeholders to understand project dynamics and financial implications.
Collaborate with accounting and finance teams to ensure accurate and timely recording of financial transactions.
Risk Management:

Identify and assess financial risks associated with projects and propose risk mitigation strategies.
Implement controls to safeguard the financial integrity of projects.
Budgeting and Forecasting:

Lead the budgeting and forecasting processes for projects, considering both short-term and long-term financial goals.
Analyze variances between actuals and forecasts, providing explanations and recommendations.
Continuous Improvement:

Identify opportunities for process improvement within the finance function and implement best practices.
Stay informed about industry trends and changes in financial regulations.
Qualifications and Skills:

Bachelor's degree in Finance, Accounting, or a related field; MBA or professional accounting qualification (e.g., CPA, CMA) is a plus.
Proven experience in project finance and management accounting, preferably in a senior role.
Strong understanding of financial principles, budgeting, and forecasting.
Excellent analytical and problem-solving skills.
Advanced proficiency in financial modeling and Microsoft Excel.
Effective communication and presentation skills.
Ability to work collaboratively in a cross-functional team environment.
Detail-oriented with a focus on accuracy and data integrity.

About the OpportunityWell known Council in South-West Sydney is looking to continually improve the lives and well being of its residents by appointing a talented, skilled and professional Senior Procurement Officer to provide support to the Procurement Section. Working with the Purchasing and Procurement Coordinator you will formally monitor, review and evaluate the purchasing and procurement activities of Council to ensure compliance with the relevant policies and procedures and the relevant terms of agreement. Position is a temporary full-time position until end of April 2024 (no extension) 35 hour working week. Flexibility provisions, hybrid work environment and ample free parking. Location Oran Park NSW - state of the art modern facilities, close to shops and restaurants. Base Hourly Pay Rate: $47.04 - $53.89ph super. To Apply Closing Date Tuesday 12th December Please upload your CV using the online link provided. Your application will be reviewed by Christian Bloomfield at Davidson. https://www.linkedin.com/in/christian-bloomfield/ Any technical issues with submitting your details please email [email protected] ** Only residents in NSW who can attend site and hold full work rights will we considered **

Click here to view more detail / apply for Senior Procurement Officer - South Western Sydney

Job description Temp to perm opportunity in a super fun team! Best Manager in the payroll game Earn extra $$ they'll pay whatever you want! Client Details FutureYou have partnered with a small business in the recruitment of a new Senior Payroll Officer to join them initially on a temporary basis with extension to perm in the new year. They are in need of an additional pair of hands to help with the additional work load due to a recent merger. You will report to the Payroll Manager and joining a small team. This will go permanent in the new year once the rush is over. This is just a great opportunity for a skilled Senior Payroll Officer who is immediately available and looking for an immediately start role.  Description  End to end processing of a small payroll Supporting the project Suggestions for improvement, they love a new eye coming in. All statutory deductions such as PAYG, tax and superannuation. Working with the Payroll Manager to ensure team's workload is manageable and distributed evenly. Using Preceda Are you an immediately or almost immediately available Payroll Officer looking to step up or a Senior looking to add some new skills onto your resume?  Don't let temp put you off - you will have the best time working here and the Payroll Manager's banter is UNMATCHED! Learn, grow and up skill yourself. Profile Ideally immediately available or short term availability is preferred - 4 weeks notice would be acceptable but it is not preferred due to the nature of the project and the commencement date. Please ensure you have end to end payroll processing experience - there will be training but some essential core payroll knowledge is a must! Job Offer In return you will receive $45-70/hour super depending on your skill set - basically name your price!! They are based near Manly so public transport is really convenient however, plenty of free parking on-site!! I cannot express enough to you how great this Manager and team are! If you're keen to hear more 'apply online' please and i will give you a call - Mel Hasip

Click here to view more detail / apply for Senior Payroll Officer

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Sydney Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Payroll Officer for a perm position in the CBD, working in a team of 2, system Astute and contractor payroll. Your new company As a well established labour hire company, this organisation is looking to fill a position within their Payroll Division. As specialists in their space, they have managed to build a strong presence in the market. Your new role You will be working in a team of 2, processing a weekly contract payroll of between 300-400 employees. The role reports to the Finance Manager and plays a significant role within the finance team. Duties Enter jobs in Astute and import timesheets Prepare audit file Update rates and update the system for correct billing entity, state Add in expenses Finalise and reconcile pays Address payroll/accounts emails Payroll adjustments and all other ad hoc tasks Daily liaising with recruiters for payroll related matters Payroll related enquiries What you'll need to succeed In order to be considered for the role, you will have experience in payroll, great attention to detail and excellent communication skills. Experience with Astute would be highly regarded but is not essential. What you'll get in return In return, you will be part of a successful team, receive an attractive salary and WFH 1 day a week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV [email protected], or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2834916

Join our dynamic team as the Director of Sales and Account Management, where you'll play a pivotal role in sculpting and expanding our high-performing Account Executive and Strategic Client Executive Team (Account Management Team).

Your mission? Ensure not only that our company goals are met, but that your team soars to new heights while we scale operations.

What you'll do:

• Take the reins of the APAC sales team, guiding Account Executives and Strategic Client Executives from demo to close in the APAC region, crafting net new revenue opportunities for new account acquisition, renewals, upsell, and cross-sell motions.
• Define robust strategies for various business verticals, complete with clear deliverables, KPIs, and pathways to drive outstanding business outcomes.
• Cultivate positive and influential relationships with your direct reports, shaping a team that's not just productive but inspired.
• Amplifying our brand recognition and mindshare at all levels, while passionately evangelizing our solution and showcasing success stories as a brand ambassador.
• Navigate the sales landscape with precision, forecasting, measuring, and reporting results through the strategic use of Salesforce.
• Ensure every facet of business development has the ideal resources for peak efficiency and keep your team motivated and engaged in their pursuit of excellence.
• Proactively identify and mitigate sales pipeline risks, using your foresight to keep our momentum unstoppable.
• Serve as the authentic voice of the customer, collecting feedback to fuel continuous improvement across the business.
• Lead impactful sales forecasting and strategy discussions with business leadership, charting a course for future success.
• Play a pivotal role in the exciting hiring and onboarding process of new sales team members.

Description Business Process Analyst Sydney CBD Permanent, Full-Time $110,000-$130,000 About the opportunity: Are you passionate about enhancing business processes, driving innovation, and contributing to technological change? Join our team in a newly established role as a Business Process Analyst, where you will play a pivotal role in defining, documenting, assessing, and streamlining business processes within the Finance and Accounting department. Key Responsibilities: Review existing finance, accounting and related business processes, identifying opportunities for improvement, with a focus on reducing manual work and processing times Drive technological change and innovation across the finance, accounting, and business operations functions Assist with administration of Microsoft Dynamics Great Plains and other time charging and asset management systems Seek out innovation and system improvements across within the finance and accounting function and across the broader business operations Conduct business research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems Implement Enterprise Resource Planning (ERP) system upgrades and processes Implement and document changes to facilitate improved systems and control Develop reports to capture key performance statistics and financial data to support operations Liaise, train and communicate effectively with internal and external stakeholders Requirements You will hold tertiary qualifications in Accounting You will ideally hold or have commenced CA/CPA qualifications You will ideally hold a Certificate IV Project Management and experience in change management You will ideally have 3+ years’ experience in systems accounting roles You will have strong analytical skills, advanced Excel (including VBA), and strong SQL skills (MS SQL server, SSRS) Experience with MS Dynamics, MS Business Central, Netsuite, Adaptive Insights and cloud based solution management is advantageous You will have high-level written and oral communication skills You will have the ability to identify areas for improvement and offer innovative solutions Benefits A competitive salary in the range of $110,000-$130,000, plus superannuation, dependent on your previous experience and qualifications Company provided laptop Salary continuance, life insurance and annual discretionary bonus subject to eligibility criteria How to Apply: To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 31 January 2024. Please note that candidates may be evaluated before the closing date. About Rural Funds Management: Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states.  At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace.  Joining RFM means becoming part of a dedicated team of over 220 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance. Apply now via the applicant button!

Who we are looking for You will report directly to the Head of APAC SSGA Investment Operations. You will interact with various key stakeholders including the broader Investment Operations team, the Client Relationship Managers, the Client Service team, Portfolio Managers and third parties provider to ensure coordination and timely completion of business changes and new business implementation. Why this role is important to us The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world's governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. Join us if making your mark in the asset management industry from day one is a challenge you are up for. What you will be responsible for As Client Implementation Officer you will, Processing change events across clients managed by SSGA Australia, which include new mandate installations, ISDA account maintenance, in-specie coordination, client terminations and custodian changes Ensure accurate client set up on all internal systems Support to review new mandates and products to ensure you have an understanding of the inherent risks involved Support the AML/KYC office to ensure the SSGA businesses in APAC ex Japan are compliant with the State Street Global AML and Sanctions Policies, AML and Sanctions BU Standard Operating Procedures ("BU SOP") and the Global KYC matrix requirements. Support the AML/KYC office to ensure KYC is timely completed for all SSGA APAC ex Japan entities both before onboarding and at periodic reviews and event driven reviews. Oversee the collection, storage of KYC documentation and completion of KYC checklist accordingly. Support the AML/KYC office to review transaction monitoring reports and detect any unusual or red flag activities. Participate as required to ad-hoc new business implementation projects Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process Periodic business metrics reporting What we value These skills will help you succeed in this role Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining attention to detail Strong English language skills, both written and verbal Strong communications and organisational skills Analytical and problem solving skills Strong computer skills including knowledge of word processing, spreadsheet and database application Education & Preferred Qualifications Bachelor's degree required 3+ years financial services experience, KYC/AML experience a plus About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Who we are looking for The Client Administration team is responsible for ensuring accurate client cash flows details are reflected on SSGA internal systems, as well reviewing and releasing unit prices for the Trust Funds to clients. As part of the Investment Operations team, the Operations Associate is to provide accurate and timely operational support of day-to-day activities. Essential part of the role is to assist with implementation and reinforcement of the key controls within the team and providing broader assistance with daily deliverables across the team. In addition to daily responsibilities, the role also includes participation on various projects and process improvement activities. Why this role is important to us The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world's governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. Join us if making your mark in the asset management industry from day one is a challenge you are up for. What you will be responsible for As Client Administration Officer, you will Extensive liaison with the business in order to provide accurate and timely daily operational support. Work with custodian and portfolio management teams to resolve any abnormal NAV performance Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes and deliver continuous improvement. Develop and maintain relationships with key internal and external stakeholders as required Participate as required to any new business implementation projects Ensure all functional procedures are kept up to date. What we value These skills will help you succeed in this role Genuine interest and good understanding of financial markets Strong English language skills, both written and verbal Strong communications and organisational skills Demonstrate ability to meet tight deadlines High attention to detail required Strong PC skills essential Education & Preferred Qualifications Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining high quality of service Minimum 3 years' experience from either an Investment Manager or Global Custodian Relevant degree (Finance, Accounting, Economics) You will have a proven track record of meeting service level expectations About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

• Business Process Analyst
• Sydney CBD
• Permanent, Full-Time
• $110,000-$130,000

About the opportunity:

Are you passionate about enhancing business processes, driving innovation, and contributing to technological change? Join our team in a newly established role as a Business Process Analyst, where you will play a pivotal role in defining, documenting, assessing, and streamlining business processes within the Finance and Accounting department.

 

Key Responsibilities:

• Review existing finance, accounting and related business processes, identifying opportunities for improvement, with a focus on reducing manual work and processing times
• Drive technological change and innovation across the finance, accounting, and business operations functions
• Assist with administration of Microsoft Dynamics Great Plains and other time charging and asset management systems
• Seek out innovation and system improvements across within the finance and accounting function and across the broader business operations
• Conduct business research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems
• Implement Enterprise Resource Planning (ERP) system upgrades and processes
• Implement and document changes to facilitate improved systems and control
• Develop reports to capture key performance statistics and financial data to support operations
• Liaise, train and communicate effectively with internal and external stakeholders

• You will hold tertiary qualifications in Accounting
• You will ideally hold or have commenced CA/CPA qualifications
• You will ideally hold a Certificate IV Project Management and experience in change management
• You will ideally have 3+ years’ experience in systems accounting roles
• You will have strong analytical skills, advanced Excel (including VBA), and strong SQL skills (MS SQL server, SSRS)
• Experience with MS Dynamics, MS Business Central, Netsuite, Adaptive Insights and cloud based solution management is advantageous
• You will have high-level written and oral communication skills
• You will have the ability to identify areas for improvement and offer innovative solutions

• A competitive salary in the range of $110,000-$130,000, plus superannuation, dependent on your previous experience and qualifications
• Company provided laptop
• Salary continuance, life insurance and annual discretionary bonus subject to eligibility criteria

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 31 January 2024. Please note that candidates may be evaluated before the closing date.

 

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 220 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.