Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

We are seeking a Program Director - Strategic Projects, based in either Melbourne, Sydney or Brisbane. The purpose of this role is to strategically position AECOM in the successful appointment and delivery of major capital infrastructure programs.  To remain relevant and current in the market the role will also incorporate Program Director roles for business-critical programs across ANZ.

The role will devote efforts to activities which will provide visibility of project opportunities, assist, and advise AECOM to strategically secure key projects within the market.  The role will lead and mentor staff (formally and informally) within the program environment.  The role will be expected to contribute to the business and sales planning activities, in addition to assist and advise on growth opportunities and innovation.  The role as part of the ANZ Programme Management team will contribute to driving the growth of our program management business in all sectors and partnering with clients to transform the way they deliver major infrastructure programs.

• Lead the development of Program Management products in line with the Global methodologies to suit the ANZ market.
• Lead our Program Management service offerings to internal business units and our clients.
• Work collaboratively with ANZ Program Management Leads and the Regional Program Management groups leaders in designing and implementing the regional skills development process.
• Working within client teams as part of the client integrated program team and able to manage the preparation of detailed program reports as required by the client or by AECOM’ managers.
• Attending and/or facilitating project governance, program management, contract administration, planning and scheduling workshops/meetings as required by clients or AECOM' managers.

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

Responsibilities

• Perform daily settlement tasks under the supervision of senior staff members. 
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution. 
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records. 
• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures. 
• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary. 
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving. 
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy. 
• Contribute to daily settlement procedures and data entry into the ledger system. 

• 2+ years of full-time working experience in a related role.
• Well-organised with high accuracy levels, and attention to detail.
• Skillful with MS Office (especially Excel) and XERO applications.
• High proficiency in both English and Mandarin.
• Work well in a team, and be able to work autonomously and take ownership of tasks.
• Excellent communication skills and strong organizational and time management skills.
• Familiar with MT4/MT5 Trading system is a plus.

• Join a rapidly expanding international organization, providing you with the opportunity to contribute to its growth and success.
• Collaborate with influential senior stakeholders, leveraging your expertise to create a meaningful impact through your contributions.
• Thrive in a dynamic and high-energy work environment, witnessing the tangible results of your efforts swiftly.

Who is the TDO?

The Technical Duty Officer team has a mission to support and protect all of ServiceNow’s public services. This role is unique in the tech industry and allows the TDOs access and engagement with teams across ServiceNow.

We leverage our broad technical experience to keep critical systems running through any event. TDOs execute fixes during Internet outages, hardware failures, configuration mishaps, and natural disasters.

We have a mandate to own these problems and see them through to resolution. Unlike traditional operations roles, we have the sole authority to make any necessary changes to fix issues and bring services back online.

The TDO is the last stop in escalation and always resolves the problem. Our organisation hires subject matter experts in CloudOps, Development, Systems Engineering, and Networking. We provide leadership to a strong Site Reliability Engineering (SRE) team. We attack problems from fine grained Linux kernel configurations to large scale capacity constraints.  The TDO provides solutions to ServiceNow’s planet-scale challenges.

What you get to do in this role

• Leverage your extensive system, network, and database skills to provide technical leadership for a team of on-site engineers who are responsible for the availability and performance of ServiceNow's cloud platform.
• Coordinate all recovery efforts and Lead as the crisis manager during all major outages to provide rapid relief and resolution to any issue that could be impacting the operational environment.
• Develop new solutions and build requirements for new procedures and automation and verify that these new services meet our needs before they are released to the production environment.
• Drive organisation-wide change (global) by participating in post-incident reviews, approving new architectural designs, and establishing strong relationships by working with many cross-functional teams.
• Make operations more effective by continually training and mentoring the team on all aspects of the operational environment.