Workforce Planning Analyst

To provide key Workforce Planning and Productivity function supporting our hotels by
leading workforce and labour analysis to maintain and improve on our hotel teams. To
play a key role in ensuring our 12,000 team members across 350+ sites in Hotels have
the right labor to work in our pubs. Create the labour hours for direct wages based on
engineered labour standards that reflect business expectations based on bottom up
budgeting for 350 hotel sites.

Here is a taster of what you can expect in this role:

• Create the labour hours for direct wages based on engineered labour standards that reflect business expectations based on bottom up budgeting for 350 hotel sites.
• To translate business problems for workforce planning and management using your business and financial acumen to create actionable insights for the business.
• Design and produce regular simplified reporting for the Operations team to enable them to easily identify trends and areas of opportunities to improve cost and efficiency.
• Support and challenge the delivery of  labour hours budget outcomes that enable compliant hotel rostering through the use of data, analytics and trend analysis.
• Forecast workforce planning requirements for hotel sites to support seasonal events and long term projections.
• Coach, support and develop the Hotel Operations Teams and Business Partners on workforce planning and productivity best practices, monitoring and tracking for outcomes and ensuring that the hotels adopt recommendations provided.
• Builds strong collaborative relationships with key stakeholders.

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients

• Ability to work autonomously and within varied and complex team working arrangements.
• Very high-quality writing ability, and proven history for delivery of housing projects and/or a variety of projects for government clients.
• Excellent communication and stakeholder management skills.
• Contribute to and develop a great team culture.
• High quality reporting and deliverables in relation to work status, project deliverables and requirements.
• Be organised and effective in the provision of support services to the wider team. Always seeking new work opportunities.
• Be confident and able to work within an embedded client role delivering projects on their behalf using their systems.
• Ability to work across multiple projects and/or clients simultaneously, managing priorities and deliverables

This is an exciting opportunity for a 4-month paternity leave cover!

The Commerce team is the operational support team within the Nine Advertising Sales division. Commerce provides Sales team support by working with Sales leadership to define business goals, providing insights, and developing data-led strategies.

We are looking for a talented Business Analyst, based in our Sydney sales office, who has the business acumen to drive innovative and pragmatic technology solutions for our sales teams nationally.

ROLE RESPONSIBILITIES:

• Ensure the business process and technology solution are fully aligned with business goals and strategy.
• Evaluate, analyse and communicate business requirements, business processes and solution designs clearly and concisely. 
• Conduct market research and competitive analysis to inform business decisions.
• Engage with multiple stakeholders at different levels to gain business knowledge and understand their strategy and goals.
• Analyse market trends, emerging technologies and competitor landscape to identify growth opportunities
• Work collaboratively with the development team to deliver the best possible outcomes
• Respond to queries from key stakeholders with supporting research and recommendations in a proactive and timely manner.  
• Develop meaningful and lasting relationships with internal and external stakeholders.
• Work with our Analytics and Systems teams to implement documented QAT testing plans and criteria to ensure technical delivery is in line with business expectations, compatible with broader system functionality and fit for purpose for end users
• Work with our Analytics and Systems teams to develop, document and implement UAT testing plans and timelines for end user sign off
• Contribute to the development of data-driven strategies for business growth
• Bring creative problem solving to ongoing business issues
• Work with pricing, intelligence, yield and inventory teams to develop revenue strategy, supported by deep audience and inventory insights
• Work with programming and product teams to model audience growth and impact on inventory opportunity
• Enact responsibility as a key internal stakeholder with revenue outcomes and sales team/client experience top of mind
• Ad hoc analysis as required

The Project Manager will play a key role in driving the planning, execution, and successful delivery of a diverse range of projects across Guzman y Gomez, ensuring they are completed within scope, timeline, and budget. From projects focused on People and Operations to Sustainability and beyond, this role will span multiple critical business areas. You’ll oversee the entire project lifecycle—from initial conception to seamless transition into operations—ensuring alignment with strategic objectives and leading the delivery of impactful, high-quality results.

What you can expect in the role:

• Lead multiple projects ensuring alignment with goals and stakeholder expectations, through structured project governance, and effective reporting
• End to end accountability for project delivery across all project phases
• Motivate teams, manage timelines, and ensure project milestones are met
• Build and maintain strong stakeholder & vendor relationships, ensuring timely and quality delivery
• Develop and review project scopes and plans, proactively managing risks and issues, and proposing solutions.
• Track project budgets, ensure financial alignment, and handle scope changes with stakeholder approval
• Drive communication and training plans to ensure successful project adoption

You’ll enjoy this role if you have:

• 3-5 years of Project Management experience delivering projects for a variety of industries and functions
• Effective problem-solving skills and flexibility to pivot where necessary
• Relevant certification in project management including methodologies and principles
• Strong stakeholder and relationship management skills with the ability to work effectively with all organisational levels
• Ability to negotiate and influence others to drive results
• Understanding of the importance of effective change management in project execution

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Phone allowance - up to $100 p/month
• 5 weeks annual leave as part of 'Love Ya Leave' policy
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Long term incentive scheme 
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

What will a day in this role look like:

• Schedule meetings and travel arrangements
• Assist with arranging group events, both internal and external
• Assist and coordinate compiling professional documents, presentations, and bid documentation.
• Help with the onboarding of new employees including systems, policies, and procedures.
• Collaborating with other teams within the broader AECOM business such as the office administration support network, finance, facilities, safety and IT to expedite business needs for individuals and teams.
• Assisting with projects and bids to manage and coordinate processes from concept to completion and liaising with stakeholders on behalf of the project team to support the effective delivery.
• Other day-to-day admin and housekeeping tasks as required.

The following qualifications and experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role.

Please apply, all applications will be considered. 

About our client

We are very proud to be working with our client partner, Trinny London!  Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

Trinny London has generated millions of sales by developing accessible and innovative products, acquired hundreds of thousands of supporters and customers all over the world, and more importantly, built a talented and motivated team to support fantastic growth.

Due to phenomenal growth we are looking for Full-Time Retail Operations and Planning Co-Ordinator to join our national Trinny London Team.

This role is essential in ensuring the right products are available at the right place, time, and price, driving both customer satisfaction and business profitability.

Why work with us?

• An attractive total salary package (including superannuation) is on offer
• Company discounts for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Stunning modern office in Barangaroo on the Harbour
• Great company culture that supports equal opportunities and provides development opportunities.

Tasks and Responsibilities

• Merchandise Planning - Develop seasonal and annual merchandise plans based on sales trends, market conditions, and company objectives.
• Inventory Management - Analyse inventory performance to identify slow-moving, overstocked, or understocked items.
• Sales Forecasting and Reporting - Track key performance indicators (KPIs) such as sell-through rates, gross margin, and revenue targets.
• Collaboration with Teams - Work closely client, NPM, marketing, and store managers to align inventory strategies with promotional activities and sales goals.
• Market and Trend Analysis - Stay updated on market trends, competitor activity, and customer preferences.
• System and Process Management - Utilise planning and inventory management tools/software to streamline operations.

Our ideal candidate will have:

• Experience in either Supply Chain Management, Retail Management, or a related field.
• Proven experience as a Retail Planner, Merchandise Planner, or a similar role in retail.
• Strong knowledge of inventory management, merchandising, and retail operations.
• Strong analytical and problem-solving skills.
• Advanced proficiency in data analysis tools and software (e.g., Excel, SAP, or retail-specific tools).
• Excellent organizational and multitasking abilities with fantastic communication skills.
• Attention to detail with a focus on accuracy and consistency.
• Experience in managing a retail team.
• Excellent teamwork skills, the ability to collaborate and inspire.
• Open flexibility to work during peak times including evenings, weekends, and holidays.

If you believe this career opportunity sounds like the perfect fit for you then APPLY NOW!

About the opportunity

Join our Xplor Pay vertical as an Account Management Administrator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Xplor Pay Account Management Team leader, you will help us by providing efficient and effective support to our Account Managers and wider organisation. Some of the other responsibilities include:

• Perform general administrative duties.
• Maintain and update spreadsheets ensuring accuracy and confidentiality of information.
• Assisting with preparation of documents.
• Understands the system and default process and how the customer accounts should progress to endure the customers information is correct.
• Research required information using available resources.
• Follow up with customer and client correspondence where necessary.
• Collaborate with other team members & departments to ensure smooth workflow and effective communication.

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!  

Sodexo is currently seeking a suitably qualified and experienced Injury Management Coordinator to join our team.  Reporting to our General Manager, Workers Compensation and Injury Management.  Full time position – based in Brisbane, regular travel to remote sites. 

This is a general scope of duties for the position of Injury Management Coordinator: 

• Ensure activities associated with the successful injury management of both work-related and non-work-related injuries/illnesses (including early intervention strategies) are coordinated and implemented in a timely manner to optimise a recovery at work
• Liaise with injured workers, health professionals and key internal stakeholders to support management of physical, psychological and psychosocial incidents addressing recovery at work, fitness for work, wellbeing and safety.
• Work collaboratively with the Insurers and legal  to achieve desired RTW outcomes and resolution of workers compensation claims, ensuring responsible financial claims management
• Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations
• Plan, develop and implement pro-active injury management and rehabilitation strategies
• Ensure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and procedures
• Lead and participate in sessions with stakeholders through case conferencing, claims reviews, injury management training and regular onsite visits 
• Ensure timely claim reviews for planning, developing, and executing claim strategies
• Accurately complete administrative tasks associated with injury management, fitness for work and workers compensation
• Development and timely provision of incident reports, as required
• Calculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurer

Who are we looking for?  
We are looking for someone who is motivated, engaged and has a “hands on” approach to drive positive outcomes for the employee and organisation.

• Minimum 3 years’ experience in Claims and Injury Management associated with physical and psychological injuries/illness
• Professional experience preferable in an allied health/counselling position.  Degree/Diploma in allied or health-related discipline (desirable but not essential)
• Comprehensive knowledge of Workers Compensation legislation in QLD
• Understanding of Workers Compensation across Australia (multi-jurisdictional)
• Strong written and verbal communication, negotiation and influencing skills
• Proven ability to demonstrate resilience in managing challenging scenarios
• Developed time management skills with the ability to work autonomously in a high-pressure environment
• Computer literate - Knowledge of SolvInjury (preferable)

Why choose Sodexo?  
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project safety and environmental requirements
• Managing project timelines, risks and reporting
• Managing project budgets and advising on options to keep budget on track
• Chairing project/site meetings with clients, consultants and contractors

• Developing working relationships, problem solving and driving projects to successful completion
• Proactively managing the design process to achieve the client's requirements and manage expectations
• Responsible for preparation of project management plans, programs, budgets and other key project deliverables
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project timelines, risks and reporting 
• Managing project budgets and advising on options to keep budget on track
• Chairing project meetings with clients and consultants
• Managing internal project administration including invoicing, variations, subconsultant management and contract risk
• Building the business through engagement, marketing and tendering activities
• Mentoring and supporting junior colleagues to grow and develop professionally 
• Contract Administration & Acting as the Superintendent’s Representative to support the Superintendent;
• Writing Minutes for all meetings
• Drafting PSC Reports, Drafting Monthly reports for review by the AD or Director

Due to continual growth, we have a newly created opportunity for a Junior HR Business Partner to join our national People & Performance team based in Rhodes.

This role will support the rapidly growing Engineering & Design service line, while sitting within the broader People & Performance team. Our high performing team is focused on supporting and truly partnering with the business to create a seamless people experience while delivering tailored advice and solutions. 

Your responsibilities will include:  

• Providing trusted advice and guidance on HR related issues with a view of developing and coaching leaders.
• Management of employee relations matters including performance management, employee grievances and conducting investigations while following the relevant HR policies and processes.
• Development and communication of HR policy and procedure changes, ensuring they are up to date with relevant legislative requirements.
• Local management of all cyclical activities including Promotions, Salary Reviews, Engagement Survey briefings and Talent & Performance Management.
• Collaborating with Business Leaders & People Managers to elevate employee experience through employee engagement, retention and culture initiatives. 

Who are we?

We are the leading online platform for comparing and buying business insurance.

Not to toot our own horn, but we’re shaking things up in the SME business insurance market! We’re all about making it easy and efficient for small businesses to get the perfect coverage they need to stay protected. Say goodbye to headaches and hello to hassle-free insurance!

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $57,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

We have an exciting opportunity for a Group Business Manager to join our Total TV team on a 12-month paternity cover.

In this role, you'll lead the Metro TV and Digital Sales Team for Dentsu, IPG Mediabrands and a number of independent Melbourne Media agencies to develop innovative cross-media advertising solutions. You’ll be part of a dynamic, high-performing and energetic sales team that pushes boundaries and leads the way in the media industry! 

ROLE RESPONSIBILITIES

• Deliver against group revenue targets  
• Provide Sales leadership and direction to the team 
• Represent the Nine brand within the market, having a strong and reputable market presence 
• Clear understanding of all of Nine’s wider products spanning Broadcast, Publishing and Radio
• Develop and execute on a team revenue plan (quarterly and annual) 
• Proactively Identify and pursue business opportunities for generating revenue 
• Provide accurate team revenue forecasting 
• Other duties as reasonably required 

PEOPLE LEADER RESPONSIBILITIES

• Provide leadership and direction to the team 
• Set clear expectations 
• Ensure and encourage a free flow of information across departments 
• Coach and develop staff 
• Support a workplace culture based on trust 
• Meets Nine’s company standards 
• Provide and supports a safe workplace environment 

As a Technical Business Analyst at Bilue, you will act as a bridge between business stakeholders and technical teams, translating complex business requirements into actionable solutions. You will be instrumental in shaping product roadmaps, optimising processes, and ensuring seamless collaboration across multidisciplinary teams.

Key Responsibilities

• Requirements Gathering & Analysis: Collaborate with technical stakeholders to elicit, document, and prioritise requirements, ensuring a  logical solution that aligns to project goals and user needs.
• Agile Product Development: Work closely with product owners, designers, and development teams to define and manage user stories, acceptance criteria, and backlogs in agile sprints.
• Infrastructure & Mobile Expertise: Analyse solutions and be able to translate technical requirements for infrastructure and mobile, ensuring solutions are scalable, user-friendly, and aligned with best practices.
• Technical Collaboration: Partner with solution architects, technical leads and developers to clarify requirements, provide input on system design, and resolve any gaps or challenges during implementation.
• Stakeholder Management: Act as a key point of contact for clients, facilitating workshops, presenting findings, and ensuring high engaged and alignment throughout the project lifecycle.
• Process Improvement: Identify opportunities to optimise workflows and improve the efficiency of digital delivery processes, leveraging tools, and methodologies as needed.
• Documentation: Create and maintain clear, concise documentation, including business requirements, process flows, user journeys, and technical specifications.
• Risk Management: Proactively identify risks and dependencies, developing mitigation strategies to ensure successful project delivery.

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.

About the role

This role supports the Finance Manager in our Pricing & Client Engagement by providing quality financial advice, modelling, reporting, budgeting, forecasting and other financial functions. Finance Business Partners work strategically with their allocated Product domain business unit to meet and exceed their financial targets in the short, medium, and long term.
   
The responsibilities in this role include: 

Decision Support: 

• Partner the BU leadership team with financial decision-making by providing relevant data, analysis, and recommendations.

• Build and maintain financial models, e.g. client pricing and new business models, scenario modelling and sensitivity analysis, and other ad-hoc financial analytical activities as required.

• Support continuous improvement initiatives within the Business Unit Finance team. Focus on enhancing productivity, efficiency, and the overall effectiveness of financial processes.

Reporting (Month, HY and FY): 

• Performance Monitoring: Manage the monthly financial activities end to end for your Domain, covering month, YTD and monthly performance dashboard reporting including variance analysis and commentary.

• Performance Reporting: Prepare and present monthly performance dashboards, highlighting key metrics, trends, and variances. Ensure reports are clear, accurate, and provide actionable insights.

• Accruals & adjustments: Prepare and process accruals or adjustments to ensure that financial statements reflect the true economic condition of the BU.

• Insights: Provide meaningful insights and recommendations based on financial analysis to drive better business performance. 

Forecasting & Budgeting 

• Delivery of financial plans and forecast – construct and maintain a driver based 3-year strategic plan and rolling monthly forecast in accordance with timetable.

• Analysis of inputs, particularly transaction drivers (or similar) working with the business to gain driver-based inputs and insights.

• Prepare qualitative insightful reporting on budget/forecast submissions, including potential opportunity and risks

   
What can you bring? 
This role is a very visible one within Cuscal where you will get the opportunity to partner with and present to key stakeholders.  

• A relevant university degree (and CA/CPA qualified) with proven commercial application and experience   
• More than 5 years experience within a management accounting or FP&A team
• Advanced analytical skills, including the ability to identify when data and analysis is materially incorrect, and obtain solutions.
• Proven and effective business partnering abilities
• Experience in delivery of continuous improvement initiatives or financial process change initiatives.

Desirable

• Experience within retail banking or payments

Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
   
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Reporting to the Director of Sales and Marketing you will be responsible for proactively identifying new business opportunities in to Pumphouse.

• You will be responsible for building and maintaining relationships with clients and generating revenue.
• Identify new clients through market research, networking and outreach.
• Be able to identify opportunities for business expansion in untapped markets.
• Work closely with the DOSM on the implementation of sales strategies.
• Assist with Pumphouse proposals.

About us...

We are passionate about delivering cutting-edge software and technology solutions to our expanding customer base across the UK, Australia, and the US. Our Insight-Driven and Frictionless Commerce applications serve a diverse range of retailers, solidifying our reputation as one of the UK’s leading innovators. With over 24 years of experience, we’re trusted by over 10,000 retail locations to provide a full suite of software, hardware, payment solutions, and services.

Our values of passion, agility, support, and professionalism shape our culture. Here, ideas are celebrated, and hard work is recognized. Join us to be part of a team that empowers you to make a meaningful impact every day.

The Role

As a New Business Account Executive, you’ll play a vital role in helping us share our industry-leading solutions with the world. Based in the United States, you’ll drive revenue growth by identifying new business opportunities, building strong client relationships, and promoting our cutting-edge retail technology solutions. This role is ideal for a self-motivated, tech-savvy salesperson passionate about connecting retailers with solutions that elevate customer experiences.

What You’ll Do

• Identify & Qualify Leads: Proactively prospect, qualify, and engage potential clients to grow our customer base.

• Market Research: Stay informed on industry trends, competitors, and opportunities to strategically position our solutions.

• Sales Presentations: Deliver persuasive, tailored sales presentations and product demos that address prospective clients’ unique needs and challenges.

• End-to-End Sales Cycle Management: Manage the full sales cycle—from initial contact to contract negotiation and closing.

• Collaborate for Custom Solutions: Work with internal teams to create customized solutions that exceed client expectations.

• Trusted Client Advisor: Act as a consultative partner, guiding clients on using our solutions to drive efficiency, engagement, and profitability.

• Insight Sharing: Provide market and client feedback to the product team, contributing to product enhancements.

• Sales Reporting: Regularly report on sales activities, progress, and insights to ensure you’re on track to meet targets.

• CRM Management: Keep accurate records of interactions and sales activity within our CRM.

Who We’re Looking For

• Relationship Builder: Excellent communication skills and a knack for connecting with clients across different levels.

• Persuasive Negotiator: Proven skills in negotiation and closing, with a strong track record of achieving sales goals.

• Strategic Thinker: Analytical and solution-oriented, able to align client needs with our offerings.

• Results-Oriented: A drive for success, with resilience and focus to meet and exceed revenue targets.

• Retail Knowledge: Familiarity with retail industry trends and challenges is a plus.

• Tech-Savvy: Proficiency with CRM tools and Microsoft Office Suite.

• Willingness to Travel: Travel to client locations as needed to build relationships and close deals.

Ideal Traits & Skills

• Empathetic and Self-Aware

• Results-Driven and Team-Focused

• Service-Oriented with a Customer-Centric Mindset

• Innovative, Passionate, and Confident in Presentations

• Analytical with Strong Problem-Solving Skills

• Able to Influence Cross-Functional Teams without Formal Authority

• Focused on Delivering Exceptional User Experiences

Who you will work with...

As a New Business Account Executive, you’ll collaborate closely with cross-functional teams to ensure clients receive an exceptional experience. You’ll be at the forefront of our customer relationships, representing our commitment to excellence.

Our Work Environment:

While our Australian operations are based in Melbourne, we care about results—not necessarily where the work gets done. We’re open to flexible and remote working arrangements that suit both you and our clients, with travel within the Australia and occasionally overseas.

What you will get....

 Competitive Salary

 Flexible Working Hours

 Dedicated Time for Innovation & Learning

 Other optional benefits to choose from

At our company, hard work doesn’t go unnoticed. We celebrate achievements through weekly town halls, shoutouts, and rewards for innovation. If you’re ready to join a team that values your contributions and growth, we’d love to hear from you!

Dutton Financial Services, a subsidiary of Dutton Automotive, is driven by a passionate team of highly skilled finance professionals committed to delivering a wide range of competitive finance solutions tailored to our customers’ automotive needs and goals.

Due to ongoing growth, we now have multiple exciting opportunities at our Dutton One dealerships across Melbourne. As an integral member of the dealership sales team, you will collaborate closely with sales colleagues to achieve our overall car sales targets, working together as a cohesive unit to ensure a seamless customer journey.

The ideal candidate will have a background in automotive finance or brokerage and sales, a strong commitment to customer service, and the ability to identify opportunities for upselling and cross-selling our products. If you thrive in a dynamic environment and excel at teamwork, we’d love to hear from you.

• Join a market leading Fund
• Highly collegiate and engaged team
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds.

We support nearly two million members, manage around $75 billion of funds, and are recognised as a responsible investment leader*. We believe that when members understand and engage with their super, they're more likely to have a better retirement outcome.

Our values and behaviours underpin everything we do at Rest. We want to Be Daring, Keep it Simple, Take Action, and Have Grit. To put it simply, we want our people to thrive and love the work they do.

About the Job

As a senior leader within Rest's member division, your role as the Head of Relationship Management - North will involve overseeing the strategic direction and operational management of the Northern Relationships Management team.

You will work closely with the Head of Relationship Management – South to support Rest's efforts in retaining and expanding our existing client portfolio by delivering world-class, strategic account management services to employers and members.

Your exceptional leadership skills will ensure team members consistently exceed client expectations, foster positive word-of-mouth, and increase referrals.

Reporting to the General Manager of Workplace Super, you will be a crucial ambassador for Rest in the external market.

At Rest, our purpose is to create super that our members love, and our mission is to make super simple. Your role is critical in achieving this.

• Lead the Account Management team (Northen) in cultivating strong relationships with key employers and stakeholders. This includes positioning Rest's products and services to deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share.
• Lead the Relationship Management Team (Northern) in building strong relationships with key employers and stakeholders to promote Rest's products and services, deepen relationships, enhance member retention, increase awareness of Rest's offerings, and expand market share.
• Develop and execute go-to-market strategies to ensure the successful adoption of Rest's products and services while maintaining high client satisfaction.
• Develop a comprehensive understanding of our employer client portfolio to support employer retention and consistently executing opportunities.
• Establish strong, long-term commercial relationships with our existing employers at the Executive level while identifying and pursuing new business development opportunities within the portfolio.
• Advocate for the voice of the customer (employer and member via an employer) within Rest and contribute to shaping employer and member value propositions that exceed expectations.
• Design and implement client strategies to optimise member engagement and meet MBFI obligations.
• Deliver engaging presentations and seminars to diverse audiences in person and virtually.
• Empower the team to drive continuous improvement initiatives and system adoption, optimising strategic outcomes and enhancing the employer experience.
• Promote the use of customer relationship management (CRM) systems and facilitate seamless transitions to new or related systems.
• Lead and inspire the team, fostering a culture aligned with Rest's values while promoting engagement and capability development.
• Collaborate with internal teams to ensure coordinated service delivery and alignment with strategic objectives.
• Drive a high-performance culture to ensure consistent achievement of team and individual key performance indicators (KPIs).
• Stay current on the workplace superannuation landscape and collaborate with the Member Team to develop strategies that meet or exceed market standards.
• Contribute to the broader Workplace Super leadership team by sharing market insights and leveraging data analytics to identify growth and innovation opportunities.
• Report on overall business performance regularly and represent the team in internal Senior Leadership Team (SLT) or Executive Leadership Team (ELT) forums as required.

Who are we looking for?

We’re looking for a results-driven Business Development Manager with a passion for financial markets and a proven ability to drive growth. This role is perfect for someone who thrives on building relationships, exceeding targets, and collaborating with a team to deliver exceptional client outcomes.

What will you be doing?

As a Business Development Manager, you will:

• Own and Convert Leads: Manage and convert inbound leads into valuable business opportunities.
• Drive New Business: Proactively seek new clients within existing verticals by selling proven products such as series, campaigns, and advertisements.
• Achieve Sales Targets: Develop and execute strategies to secure new business and meet or exceed sales goals.
• Collaborate for Success: Work closely with the Partnerships team to ensure seamless delivery of promised client solutions and maintain high client satisfaction.
• Expand Market Reach: Build and nurture relationships with prospective clients to identify long-term partnership opportunities.
• Refine Offerings: Provide feedback to internal teams to help refine product offerings and sales strategies.

What will make you successful?

Your success in this role will come from:

• Generating Revenue: Successfully driving new business opportunities and achieving ambitious sales targets.
• Optimizing Lead Conversion: Effectively managing the inbound leads pipeline with timely follow-up and high conversion rates.
• Delivering Value: Ensuring clients see the impact of their partnership by working closely with the Partnerships team to meet their expectations.
• Expanding Market Presence: Growing Livewire’s footprint in key verticals through strategic outreach and relationship building.

What skills and attributes are we looking for?

• Sales Expertise: Proven experience in business development or sales, with a strong track record of meeting or exceeding sales targets.
• Industry Knowledge: A passion for investing, funds management, or financial markets.
• Communication Skills: Excellent verbal and written communication, with the ability to present persuasively to clients.
• Client-Centric Approach: A knack for building strong client relationships and delivering exceptional service.
• Team Collaboration: Experience working effectively with internal teams to ensure successful project delivery.
• Organizational Skills: Highly organized with the ability to manage multiple priorities effectively.
• Results-Oriented: A proactive and driven mindset focused on achieving tangible outcomes.
• Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot) and data analytics for performance tracking and decision-making.

Why join us?

• Be part of a high-growth company that’s changing the way people invest.
• Enjoy flexibility with hybrid working arrangements.
• Accelerate your career with opportunities to grow and advance within the business.
• Collaborate with a talented team in a fast-paced, supportive environment.
• Expand your industry knowledge by working directly with top investors and professionals in financial markets.

Perks include:

• Flexibility: Hybrid work for a balanced life.
• Professional Development: Access to a learning and training budget to support your growth.
• Team Events: From trivia nights to team runs, there’s something for everyone.
• Snacks and drinks to keep you fueled during the day.

Join our team in Norwest as a Business Support Officer. From managing office facilities and ensuring everything runs smoothly to providing essential administrative assistance, your contributions will help drive our success. If you're passionate about creating a well-organized, efficient, and welcoming workplace, we want you on our team!

Key responsibilities:

• Director of First Impressions, be the face of our team in a collaborative environment, welcoming our clients and supporting staff members
• Meeting and greeting visitors and clients, answering phone calls
• Systems all-rounder, understand our different systems and guide staff to subject matter experts such as IT or Finance Team when queries are raised
• Assist our quality assurance team in conducting project audits at the direction of our HSEQ Leader
• Health and safety champion, as a health and safety representative, manage the emergency response and workplace inspection audits
• Supporting the coordination of office and corporate functions 
• Kitchen duties, including maintaining a clean and organized space, restocking supplies, and assisting with staff catering needs
• Employee Inductions, onboarding and offboarding administration tasks
• Assisting in organising travel and accommodation
• Coordinating deliveries and mail
• Coordinating training, email communication, room bookings
• Updating and filing documents
• Assist with organising staff photos, business cards.

This role will be based full time in the office in Norwest.

The purpose of this position is to lead the technical outcomes of our customer projects in the APAC region. While working predominantly with regional customers, this role will also involve working closely with the project team to provide customers with a consistent high-quality solution. You will ensure customer satisfaction, margin control, timeframe and quality goals are met. This role is responsible for ensuring our technical solutions are compliant and while meeting the contracted technical outcomes.

Our Project Delivery team is as passionate about our customers as they are about our products. They need to be deeply committed to ensuring that our products and customer support/technical support services assist in protecting and enhancing our customer’s brands.

Key Responsibilities:

Technical Design

• Produce detailed layout designs for small projects up to large turnkey projects by selecting best fit products
• Produce machine layouts using 2D/3D models and drawings
• Accurately record data relating to projects and ensure this aligns with the specification document and take action to resolve any outstanding questions
• Provide engineering support in the delivery and commissioning phase of projects
• Processing order entry for internal products
• Specifying and ordering 3rd party equipment to integrate with our own equipment

Project Documentation

• Understands total project documents required and coordinates and collates documentation to an excellent standard
• Coordinates a Master project layout of each Product and Third Party Supply
• Accurately record data relating to projects and ensure this aligns with the contract and take action to resolve any outstanding questions
• Produce regular reporting on project process
• Working with 3rd party equipment suppliers to correctly integrate with our own
• Assisting with internal improvement projects, (e.g. Pre-Quote Questionnaire, Team Planner, Pricing Sheet updates etc.)

Relationship Management

• Engages with the customer via email, phone and in-person, presenting a polite and professional manner and displaying commercial sensitivity to establish and maintain a strong and trusted relationship
• Provides product support according to standard rules where appropriate including cost structuring, assembly, installation of the product and advice on minor customisations 

Solutions Engineering

• Work with sales teams to prepare accurate system proposals and specifications for customer contracts
• Validate assumptions and identify risks

Customer Project Design, Development & Execution

• Design and engineer customer solutions to match the defined contracted specifications
• Prepare solution demonstrations for customer functional acceptance test sign-off
• Work to project budgets, timeframes and quality frameworks to achieve project goals
• Identify, mitigate and manage project risks
• Ensure compliance of each project is maintained and documented
• Provide high quality project documentation

• Full-time ongoing position + Hybrid working conditions
• EACH’s Head Office is located in Ringwood (Melbourne), however we are also willing to consider candidates located in Brisbane, Sydney, Canberra and Tasmania (please see the offices we have available for you to be based from in the ad content below) + interstate travel required.
• $105,000 - $115,000 pa + Super + Not-for-Profit Salary Packaging up to $18,550 

Job Description 
We are seeking a Business Development Specialist to join our team and work closely with the Director of Business Development, Operations, and Organisational Enablement to identify growth opportunities and develop business partnerships across various sectors. This role will also contribute to the development of high-impact solutions aligned with EACH’s 2024-2028 Strategy, maximising long-term profitability.

If you are a strategic thinker with experience in business development, tender management, and cross-functional collaboration, we encourage you to apply!

Key responsibilities include:

• Researching and analysing emerging opportunities to inform strategy and drive growth.
• Collaborating with the Strategy, Growth, and Transformation (SGT) directorates to develop profit-for-purpose business opportunities.
• Managing and coordinating tender and grant activities, ensuring timely and high-quality submissions.
• Supporting mergers and acquisitions processes, including planning, due diligence, and coordination.
• Contributing to regular communications and reporting, including monthly KPIs and quarterly board updates.

As mentioned above we are willing to consider candidates located within proximity to one of the below offices:

• Ringwood, Vic
• Ipswich, QLD
• Rockhampton, QLD
• Hervey Bay, QLD
• Port Macquarie, NSW
• Liverpool, NSW
• Camden, NSW
• Coffs Harbour, NSW
• Kingston, ACT
• Rosny Park, TAS

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Sally Hines (Executive Director Strategy and Transformation) at [email protected]  

About you 
We are looking for someone who can draw on their interpersonal skills, strong business acumen, analytical and problem solving skills, along with their ability to communicate effectively, build and maintain positive relationships with key stakeholders and achieve their business objectives.

You will have:

• Experience leading and contributing to complex tenders in the health and community sector.
• Strong writing, presentation, and communication skills, with the ability to simplify complex concepts for diverse audiences.
• Proven ability to communicate with and influence senior stakeholders.

We are seeking an experienced, commercially savvy HR expert to join us in the New Year on a 12 month fixed term basis. Reporting to the Head of People & Culture, the People & Culture Business Partner offers a combination of strategic and operational HR responsibilities. You will partner with a large internal client group across Australia and Malaysia.

Your key Responsibilities:

As our BP, you’ll provide HR business partnering services for managers across a number of locations and business units within your portfolio; you’ll coach, guide and implement strategies to meet both long term and short term business goals.  You’ll also build strong, effective relationships and gain knowledge of the business to enable effective decision making.

• Keep a pulse on employee engagement, working closely with people managers and employees to improve working relationships, build morale and retention. Interpret employee engagement survey feedback and able to develop actions plans to address gaps.
• Partner with Organisational Development and Learning & Development to support talent management initiatives including annual performance assessments, succession planning and talent road maps. Support employee and people manager training as required.
• Act as a trusted advisor to people managers and employees on HR policies, conflict resolution, and employee relations issues. Investigate, resolve and recommend solutions, and work toward positive outcomes. Ensure alignment with Australian employment laws and consult with internal legal counsel when required.
• Work closely as part of the P&C team, providing support and back up to colleagues as required and collaborate on projects and interventions as requested.
• Analyse HR metrics to inform decision-making, identify trends, and measure the effectiveness of HR strategies. Produce and present reports to senior people leaders.