As a Project Administrator with Hassell, you'll be working as part of a dynamic, fast-paced project team of Architects, Landscape Architects and Urban Designers who are working with the client team to deliver one of Sydney's most city-shaping infrastructure projects. 

You'll be providing support and assistance to a number of principals, along with wider sector support.  You'll be an active member of the project team making a valuable contribution to day to day running of the project by providing high-level administrative support, including;

• Assisting the project team with the preparation and ownership of sophisticated presentations and reports using InDesign, PowerPoint and Word.
• Liaising with clients and teams for project administration related activities
• Assist in project controls including reporting, document control and supporting project financial and performance management.
• Drive social initiatives for the team (committees, focus groups, panels)
• Assisting principals in a personal capacity including diary and travel management, database management and client/consultant correspondence
• Coordinating internal and external meetings including room bookings, catering arrangements, couriers

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

As the Operations Information Management Specialist, you will support our Operations team in managing the ongoing operations and support of our Data Centres. You will enhance operational efficiency, service quality, and data management practices, driving continuous improvement initiatives and optimising processes.

Reporting to the Operations Centre of Excellence Manager, you will collaborate across various CDC disciplines to maintain high standards of documentation integrity and facilitate smooth operational workflows. Additionally, you will manage our Operations Information environment and standardise formats and structures across all DC operations sites.

Key Accountabilities:

Operations Systems Support: Manage daily system operations, troubleshoot and resolve issues, provide user support, and deploy system updates while analysing processes for improvement.

Document Management System Implementation: Develop and maintain a document tracking system, organise and secure documents, enforce control policies, maintain standards, and ensure compliance.

Document Reviews and Approvals: Set and coordinate standards for document creation, review, and approval, addressing feedback and ensuring quality compliance.

Communication, Training, and Support: Create and update user guides and training materials, deliver training sessions, provide technical support, and communicate effectively with stakeholders.

Monitoring and Reporting: Track document status, generate activity reports, and align document management practices with organisational goals.

About you: 

This role is ideal for someone with a strong background in information management, a keen eye for detail, and experience in complex environments. As CDC experiences a period of growth and development, this position will be crucial in enhancing existing operational workflows and implementing new systems and processes.

Experience:

• Strong technical skills with a solid understanding of Microsoft tools and information management software.
• Experience in data management, document control, or information systems administration.
• Proficiency in database applications and excellent problem-solving and analytical abilities.
  

Desirable skills:

• Strong technical skills, with a clear understanding of Microsoft Dynamics, SharePoint, and other SaaS systems, including proficiency in SQL, JavaScript, HTML, CSS, and RESTful APIs. 
• Microsoft Dynamics certifications (e.g., MB-300, MB-310, MB-320). 
• Developed skills in document control, data management, and information governance specific to data centre operations.
  

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Our team is looking for a project manager to deliver a mix of Commercial/Retail Developer projects and also Industrial/Logistics projects.

• To lead Project Management Commissions, taking responsibility for end-to-end service delivery, often with respect to large or complex projects.
• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Manage all aspects of the project and both the internal team and consultant team to deliver quality outputs on time.
• Manage commissions, cashflows, budgets plus assist with resourcing and superintendent recommendations.
• Training and development of junior staff (transfer of skills to graduates and assistant PMs).
• Planning and managing quality, safety, health and environment issues on projects.
• Risk identification and management.
• Establishing effective project governance, processes and systems to be utilised throughout project.
• Project planning, including ensuring the production of the detailed project plan.
• Advising upon the procurement of contractors and consultants.
• Co-ordinating with the overall cross-functional project team.
• Managing the change control process.
• Monitoring and advising upon project finances.
• Managing the flow of project information between the team and the client, through regular meetings and written communications.
• Ensuring the production of formal project progress and other reports.
• Taking a leading role in interfacing with the client and other consultants, at all project stages.
• Stakeholder management, understanding client key requirements and communicating/reporting accordingly.
• Managing the tender process and producing tender recommendations
• Marketing and business development activities  
• Internal management activities including financial management and quality processes and procedures

If you join our team, you will be responsible for end-to-end service delivery of complex, and interesting projects. You will be able to see how projects are identified, assessed, planned, and then taken through the preliminary design, detailed design, tender, construction and close out phases. You will assist with development of budgets, will manage complex stakeholder arrangements, manage and assess tenders, co-ordinate contractors and consultants and will get to take ownership of the projects you deliver. You will also have the opportunity to assist with client relationship management and business generation as part of the wider team.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

We are looking for an experienced General Manager to lead a team of service delivery management professionals. In this role you will be focused on developing and implementing strategy and business plans across your team and with the broader Datacom direction. The role will oversee daily business activities, including working alongside colleagues for sales and customer success adding value and improving overall business functions.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

What you’ll do   

As our General Manager – Service Delivery Management, you will be responsible for ensuring that we deliver service excellence to our customers in commercially compliant and financially sustainable way. Using your strong influencing skills, you will support your team in driving continual service improvement for our customers across our matrix organisation, championing a security first approach in everything we do. With your in-depth experience of technology services outsourcing, you will be able to represent and advocate for our solutions and offerings in support of in account and new customer growth. You will be able to demonstrate strong leadership skills and be able to support our people in all situations and help them in their career development journeys.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• A bachelor’s degree in business or other relevant field or equivalent work experience
• 10+ years of senior commercial or sales experience within a complex and multifaceted manage services environment
• Demonstrated experience managing service delivery teams within an outsourcing arrangement
• Strong business acumen
• Excellent customer relationship building and management skills
• Strong influencing and persuasive ability
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers and the company
• Proven negotiating skills with the aptitude to ensure win/win situations for all parties
• Ability to build and lead an effective and high performing team
• Detailed understanding of service management methodologies and processes including the ITIL framework
• Demonstrate experience or acceptable knowledge of industry standards such as; ISO 27001, ISO 20000, ISO 9000

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

The Knowledge Management Specialist is responsible for creating clear, concise and accurate content for knowledge articles in ServiceNow for various audiences, including users, developers, and other internal stakeholders. This includes review of existing collateral on the Intranet, policies, user guides, training materials, standard operating procedures, and other documentation for migration to Knowledge articles. The Knowledge Management Specialist must be able to understand complex technical information and communicate it clearly and effectively to a non-technical audience.

They have a high attention to detail, can think strategically and creatively to solve briefs, can work collaboratively with stakeholders from across the Rest business, and have a natural flair for creativity.

Key Accountabilities/Responsibilities

• Research, write and edit knowledge articles, including the review of user manuals, installation guides, technical specifications, , and other documentation for suitable contents.
• Migrating existing Knowledge Base Articles from legacy system (Kentico 9) to ServiceNow Knowledge Management.
• Work closely with subject matter experts to gather information and understand technical concepts
• Ensure consistency and accuracy of technical content across all documents
• Collaborate with cross-functional teams to ensure documentation meets the needs of its intended audience
• Use appropriate formatting, illustrations, and multimedia to enhance documentation in compliance with branding guidelines
• Create high quality and effective copy for Rest staff (and where relevant for employers) that is consistent with the Rest brand strategy
• Work in conjunction with the Rest Branding Team to creatively solve briefs in a differentiated, innovative and effective way

Join our dynamic Finance team on a 12 month contract, where you will play a crucial role as a Management Accountant. We are looking for a dedicated professional to empower our team of Project Accountants, drive a high-performing culture, and contribute to our global impact.

• Collaborate with Project Accountants, Project Managers, and Business leaders to achieve optimal financial outcomes.
• Provide financial leadership and instill accountability across Project Controls and Operational Finance functions.
• Support project-related tasks including set-up, maintenance, invoicing, revenue recognition, cash position, ETC, project forecasting, and project analysis.
• Ensure accurate project costing and forecasting within the ERP system.
• Produce monthly revenue recognition reports in collaboration with Project Managers.
• Lead the billing process, including generating prebills, billing maintenance, and invoice generation.
• Drive positive working capital outcomes and provide regular insights to leadership, including weekly cash forecasts.
• Act as the key business partner for Project Managers, providing project finance support and solving complex financial issues