Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters.
• Identifying and ensuring that the appropriate line manager is aware of quality, safety, health and environment issues.
• Establishing effective project governance, processes and systems to be utilised throughout the project.
• Assisting project planning, including producing the detailed project plan.
• Assisting with contractual work including procurement and editing documents.
• Assisting the management of the change control process.
• Assisting with the flow of project information between the team and the client, through regular meetings and written communications.
• Communicate effectively with stakeholders.
• Assisting in preparing formal project progress and other reports.
• Ensuring key information and learning generated from each project is entered into internal databases.
• Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status.

We have a fantastic opportunities to join the Epworth P&C Business Partnering team. If you are a P&C Business Partner who is passionate about contributing to a for-purpose organisation we would love to hear from you. 

Reporting to the Group Director People and Culture Business Partnering, the role provides quality, responsive and professional customer focused day-to-day Human Resources services on a broad range of P&C programs, policies and practices.

You will make an impact by:

• Supporting the development and maintenance of a culture which aligns with business needs and increases employee engagement.
• Positively influence Managers in the implementation and ownership of P&C initiatives, including data analysis and actions to optimise qualitative and quantitative P&C metrics.
• Providing quality, timely advice and coaching support to managers on employee relations and industrial relations issues.
• Coaching managers and coordinate the development and effective implementation of action plans and initiatives.
• Advising managers on effectively managing employee performance and development, ensuring employees have clear objectives, development plans and receive ongoing feedback.
• Managing grievances, disciplinary matters and staff related complaints requiring P&C advice, mediation, or investigation.

These well-rounded opportunities promotes a highly engaged, inclusive and empowered workforce that is aligned with Epworth’s vision, values and behaviours. Through clear and transparent communication, your engagement with multiple audiences across a range of specialist areas and forums collaborates with multiple parties whilst contributing to continuous P&C quality improvement.

You will be qualified in the following:

• Relevant tertiary qualifications
• Demonstrated success in a People & Culture Business Partner role
• Generalist HR background and experience gained working in a large, complex organisation
• Proven track record in facilitating change
• High level of experience in industrial and employee relations including working with multiple IR / ER instruments

Required skills and attributes:

• Proven experience as a strong business partner with ability to influence, coach and persuade managers, and provide guidance as appropriate.
• A values driven and influential approach to leadership
• Solid generalist human resources/employee relations skills, thorough understanding, and ability to interpret Awards/Agreements, contracts and entitlements.
• In-depth experience in employee relations, learning and organisational development, performance management and other key human resources functions within the context of best practice
• Demonstrated experience in integration of business principles, continuous improvement and key organisational performance indicators.
• Appreciation of Workplace Health & Safety, Injury Management/Return to Work and WorkCover management.
• Demonstrated positive and collaborative stakeholder engagement skills to appropriately communicate, educate and market the P&C function.

Position Description - P&C Business Partner  Inherent Requirements

We will review applications as we receive them.