As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

• You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
• Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.
• You are confident about your technical knowledge of hotel booking systems, including Opera.

You are hungry for success, and love the challenge involved in winning business. You will have a proven track record of achievement in sales, preferably in the hospitality and/or tourism industry, and will impress us with your demonstrated ability to transform strong rapport with clients into solid business. Your sales flair will be complemented by strong time-management, reporting, computer and administrative skills.

This position is responsible for developing sales initiatives and strategies to achieve sales goals and enhance productivity and profits within the Conference & Events (C&E) sectors.  They will lead the team to explore new business opportunities whilst maintaining good relationships with established clients.

The Regional Sales Manager (RSM), APJ is a pivotal member of our field sales operations within the Cognizant Workday Practice.  You will drive our growth by focusing on generating new revenue and developing strategic plans to identify, prioritise and close key opportunities within the Australian market, with a particular emphasis on Mid-Enterprise Clients.

Working alongside a talented team of professionals, you will play a crucial role in guiding Australian businesses through their journey towards HCM and Financial transformation.  The RSM will build strong partnerships with our clients, lead our understanding of their objectives and co-ordinate our positioning of proposed consulting and delivery services. 

The RSM will lead the negotiation of contracts and effectively collaborate with internal teams to drive revenue growth and ensure client satisfaction.

Key Responsibilities

• Manage deal cycles across all clients.

• Actively update pipeline to ensure management is aware of deal flow.

• Maintain a 3X pipeline of deals to quota.

• Work with company counterparts to source and execute deals.

• Engage with clients and prospects to provide services.

Duties and Tasks

• Develop and plan a sales strategy, effectively positioning the Company’s services.

• Cultivate relationships with Workday personnel and develop in-person relationships with all in-region field offices.

• Develop and maintain relationships with Workday Account Executives and Business Development Managers.

• Run complex sales cycles managing prospects and internal team members.

• Organise and drive responses to RFPs and RFIs.

• Set strategy for deal success.

• Manage multiple, concurrent deal cycles maintaining accurate and timely client, pipeline, and forecast data.

• Manage a quarterly sales quota and maintain a 3X pipeline of quota.

• Provide support for marketing activities and events.

• Work with the internal Delivery team to develop estimates for work and position us ahead of Cognizant competitors.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

Position Summary:

With the assistance of a small team, the ICT Security Manager will lead Acquire’s Information Security capabilities focusing upon the in-depth protection of Information Assets stored, processed, or transmitted by Acquire BPO.

This is a hands-on technical and administrative role, working in a complex multi tenanted environment with highly diverse requirements across numerous countries.  As a key role in Acquire BPO’s overall capabilities you will work alongside business operations, compliance, finance, and other departments in addition to technology

This role has organisation wide visibility, accountabilities and is part of the overall Risk Governance framework.

Responsibilities:

• Lead and develop a small team of Information Security Specialists
• Ensure that all technical controls adopted by the company are in-place and effective.
• Ensure all technical controls are effectively monitored, administered, and maintained.
• Ensure all process relating to the ongoing operation of each technical control are current, appropriate, and monitored for effectiveness.
• Provide advice in a consulting capacity to other aspect of the business with regard to the securing and protection of any information assets stored, processed or transmitted by Acquire.
• Exert continuous effort to further the protection of Information Assets.
• Participate in the investigation of Information Security Incidents, providing subject matter expertise and lead all technical aspects of the Investigation.
• Actively promote within the company and to our Customers ongoing awareness and opportunities for improvement in Information Security.
• Lead the efforts in retaining current Information Security certifications & standards adopted by the Company ( PCI-DSS 3.2 ( Level 1 - Service Provider) SOC-I, SOC II, HIPPA) and the adoption of new standards.
• Manage 3rd party suppliers involved in security assessment activities.
• Establish working relationships both Internally and externally.

Accountabilities:

• Effectiveness of all technical Information Security controls.
• Proactive monitoring, analysis and initiation of action based upon observed infosec events and behaviours.
• Timely implementation of any remediation activities identified.
• Meet project schedules and delivery framework requirements.
• Effective and efficient working relationship with customers, the ICT Team, and other departments within the company.
• Manage support issues and enquiries within a timely manner.

Knowledge, Skills and Experience:

• Attention to detail, problem solving, collaborative & outcome focused attitude.
• A passion for continuous improvement.  
• Experience at a detailed level securing mission critical data in a 24*7 non-stop environment.
• Ability to work within a team of highly specialised engineers, leveraging and sharing knowledge.
• In-depth foundation knowledge of communications technology ( How it Works)
• In-depth understand of data encryption standards and techniques.
• Extensive experience leveraging security analytical tools ( SIEM, testing, trace & debug ) in detecting and responding to threats.
• An understanding of both commercial and open source development environments, languages and databases.
• Detailed understanding of and experience implementing or maintain security standards such as PCI-DSS, SOC, ISO-27001, GDPR, HIPPA, NIST.  
• Experience in strategically, tactically, and operationally furthering an organisations security posture.
• A pragmatic approach to management of information across an organisation.
• Detailed understanding in assessing the value of information, the application of classifications, categorisation, treatments and security controls.

Relationships:

• ICT Engineering and support teams
• Senior members of all other departments within the company
• Customers

Join the A-Team and experience the A-Life!