• Undertake general waiting duties including taking orders and serving guests. 
• Receipt of monies and cash up of service periods.
• Work cohesively as a team member.
• Follow and implement all departmental procedures, standard operating procedures (SOPs) and checklists.
• Report any discrepancies in stock control.
• Ensure all checklists are completed prior to the conclusion of the shift.
• Maintain product knowledge of all menus and wine lists in order to advise and make recommendations to guests. 
• Use every opportunity to upsell and maximise sales. 
• Serve items with flair and professionalism according to standards set by the Outlet Manager.
• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Assist with implementation and maintenance of Sofitel Brand Standards.
• Assist the Outlets Manager with the training and development of all ambassadors while also maintaining a detailed training log.
• Follow up on all guest comments, requests and complaints while informing the Supervisor and Assistant Manager of all such matters.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Digital Manager – Programmatic Focus

About the job

PMX is the central investment practice for Publicis Media, accountable for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships and intelligence.

We are client-centric and operate on the principles of trust, transformation & talent.

We are a passionate team focused on delivering growth for Publicis Groupe by educating and driving adoption of Publicis Groupe solutions including Precision, APEX, Partnerships, and Value Management.

This role sits within the APEX team.

What does life at Publicis Groupe look like?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing

• A creative, fun and rewarding office environment backed up by our Publicis

• Liberté flexibility approach “working your way, with us!”

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network

• Extensive Learning & Development opportunities, including more than 15,000learning programs via our online learning platform Marcel Classes

• A culture of open feedback and guidance to achieve your goals through our Career Conversations program

• A committed Diversity, Equality and Inclusion strategy driven through our Viva!Women, Égalité, enABLE and Embrace (reconciliation action plan) programs

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits

• Access to counsellors, psychologists and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs

THE PURPOSE OF THE ROLE

Working with multiple stakeholders within agencies and market to ensure successful campaign delivery and client outcomes in APEX self-serve and monitored IO digital campaigns.

As a valued member of the team, the digital performance manager will work with the programmatic director and account managers to deliver and plan effective biddable campaigns.

KEY OUTPUTS

SELF SERVICE

· Deliver RTB buying strategies, optimization and strong reporting insights across APEX trading clients

· Generate finest outcomes for our clients bringing best practice and new innovative ideas to get to the goal

· Identify and effectively communicate the APEX trading desk proposition, tech, process and partnerships as they relay to the grown of current clients

MANAGED SERVICE

· Ensure briefs are clear and details from agency partners and effectively brief appropriate partners

· Own the digital media strategic and tactical recommendation outputs

· Generate the finest outcomes for clients delivering on APEX KPIs and business goals for the group 

CLIENT SERVICING/ MEDIA PARTNERSHIPS 

· Build relationships with key agency teams, you need to be a trusted partner

· Work with agencies to help provide brief acknowledgements for their clients assisting through the planning and buying process

· Build new media proposals, effectively communicating media strategies and rationale

· Assess the digital media landscape, building strong relationships with programmatic partners and tech to effectively communicate this to stakeholders

COMMERCIAL/ FINANCE

· Deliver on APEX targets via products and solutions to clients

· Assist GDD/PD with monthly reconciliations and owning the finance process as well as campaign forecasts in salesforce

· Ensure agencies remain compliance with paperwork and loading

OPERATIONAL

· For self-serve – ensure tight streamlined process is implemented for programmatic excellence including recommendations, monitoring and optimization

· For managed – follow streamlined process for briefing/proposals/ invoicing & billing

IDEAL EXPERIENCE

•        Min 3 years' experience in programmatic media trading

•        Preferred client facing experience

•        Strong knowledge and working knowledge of Australian media and programmatic landscape

•        Experience across DSPs: DV360, TTD, Yahoo

•        Preferred experience in DOOH and Audio programmatic media buying

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via[email protected]- your personal information will be kept confidential.

As an ALDI Area Manager, you will be the driving force behind multiple store locations, shaping the future of retail and inspiring excellence in every facet of your role. Your leadership will touch the lives of both employees and customers, setting new standards for operational efficiency and customer satisfaction.

We’re looking for leaders who can bring their interpersonal skills, commercial awareness and management abilities developed in other industries to ALDI.  If you’ve not had experience in retail, that’s ok, we’ve got lots of knowledge and experience to share.  We will provide you with a comprehensive training plan and mentor from day one.  With our hands-on training, you'll develop skills that will not only elevate your career but also enrich your personal journey.

If you’re looking for a role that gives you a chance to showcase your leadership skills, the flexibility to manage your workload the way you want, and a chance to make a real difference, apply today!

What does the role involve?

• Leading, mentoring and empowering a team of up to 7 Store Managers to ensure all stores run smoothly, helping to keep our customers Australia’s most satisfied
• Working with your Store Managers to recruit, train and develop the next generation of leaders in our stores
• Continually looking for ways to improve the quality and efficiency of your stores
• Overseeing the operational and financial performance of multiple stores, ensuring targets are met, and strategies are implemented effectively
• Ensuring the safety and wellbeing of your team members at all times

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.