Due to recent movement within our Front Office department, we have an opportunity for a Night Manager to join our Front Office management team. As part of a team of 4 x Assistant Managers, you will report directly to our Front Office Manager. This is a full-time position where you will be required to cover our overnight shifts working between 11pm till 7am, 5 days per week.

You will be based on the front reception and will be responsible for cross checking and balancing work completed during the day by all outlets. You will ensure the highest level of customer service and professionalism is offered at all times whilst maintaining accuracy and guest confidentiality.

• Hold responsibility and accountability for the efficient operations of the Resort on the overnight shift.
• Manage and monitor activities of all employees in the Front Office department ensuring accuracy and attention to detail.
• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Prepare briefing sheets for all staff, informing them of daily activities, group and VIP arrivals, as well as special requests.
• Check accommodation, making sure special requests are carried out accordingly.
• Assist guests with their luggage and be the first point of contact for all of our guests.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.

We are seeking a creative and enthusiastic individual to join our market leading Office Leasing team based in the Brisbane CBD. This multi-faceted role will provide an excellent opportunity to gain exposure to many aspects of the real estate industry. This is a great opportunity to further develop your skills and grow within a highly motivated and successful team.

Some of your key responsibilities will include:

• Working with Agent’s to co-ordinate the collations of reports, submissions, and other documentation
• Assisting in the production of high-quality marketing materials
• Updating the company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate
• Managing online listings on both Colliers website and third-party websites
• Coordinating travel and accommodation bookings where necessary
• Reconciling and actioning invoices and expenses as necessary

Why join us?

We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

Role Purpose:

The Senior Customer Success Manager role is an integral part of the team and is responsible for driving performance and sales support for our retailer partnerships in APJ. This role is centred on supporting our retailer teams throughout the pre and post onboarding process. This includes managing the day-to-day support for our retailer partners, and providing efficiency in the development and operational management. The position requires strong interpersonal skills to manage day-to-day client communication, a strategic mindset to help develop media recommendations and help to deliver the retailer's goals.

Responsibilities and Duties:

• Provide world-class service to our retail partners, manage the day-to-day communication and collaboration with external brands/suppliers and internal cross-functional team members
• Present the platform through succinct and efficient demo’s as and when required
• Responsible for the commercial strategy to ensure success for both parties.
• Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI
• Support the build of all material creation campaign completion, bespoke presentations, marketing material.
• Support Suppliers with the campaign set up and optimization recommendations
• Help to monitor overall campaign performance, where necessary, provide recommendations
• Inform our retailer of their campaign status each month, if necessary, gather approvals from Business Lead and/or client on optimizations on improvements etc.

Colliers Workplace Management Services seeks an exceptional candidate to join our team, whose purpose is to build a sense of community, connection, and belonging through delivering best-in-class service within the workplace and operations.

As a Corporate Services and Mailroom Assistant you will be at the heart of the action in our client’s corporate site located in Parramatta. In this role, you will be the autonomous driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable. Additionally, you will be a pivotal support for business groups, championing their workplace objectives and ensuring our mail services are delivered efficiently.

Key accountabilities will include, but not be limited to -

• Own the workplace experience, creating an enjoyable and memorable interactions, driven by our client’s brand and culture.
• Uphold operational excellence for our service streams. Foster a "happy to help" atmosphere across all Corporate Services touch points.
• With efficiency and accuracy, administer the mail room including general mail, ad-hoc and routine courier providers.
• Assist in the maintaining of the workplace to provide the best working environment and functionality for all employees.