After a highly successful Paris Olympics in 2024, the newly created Lead Product Manager role joins the Streaming team at an exciting time to help define and deliver the roadmap that will take our experience forward, as we look to Los Angeles in 2028 and beyond.

The Streaming Services team works on the core API’s that power the user experience on 9Now and 9Radio. As the Lead Product Manager for this team, your role is to take a Product view of the API’s and anticipate, plan, and prioritise services that client applications will require to deliver customer facing features. You will work closely with the other Platform Product Managers and teams responsible for backend services such as Video, Content Management and Identity, often taking the lead to deliver innovative personalised services for our users.  You will also collaborate with your Product Manager peers responsible for Web, Mobile Apps, Connected TV and Radio apps. 

The role is a fantastic opportunity for an experienced Product Manager with solid technical skills to gain an end-to-end understanding of streaming platforms and collaborate and learn from some of the best in the business. Together we will deliver a World-Class viewing experience for our users, and make a positive impact on the way millions of Australians view media.

About the Role

As the Lead Product Manager for Streaming Services you will

• Drive the product vision and strategy for 9Now’s API Services.
• Lead cross-platform product initiatives that span multiple teams.
• Mentor and coach Product Managers and Associate Product Managers in the Platform Product team.
• Look for opportunities to build Product competency and culture across both the Streaming team as well as the wider Nine Product team.
• Collaborate with your Product Management peers to ensure their requirements are understood, and the appropriate changes are delivered for them to enhance their Products.
• Functionally lead a squad of Software Engineers through the definition and development of new Product initiatives in the Services backlog.
• Collaborate with Principal Engineers and Lead Product Manager peers to ensure the solutions we deliver match Product objectives.
• Support the “Head of Platform Products, Streaming” in driving the Streaming Platform Products vision and strategy.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

As an IT Manager, you will provide support to a variety of teams—artists, designers, programmers, administrative staff, and more—to keep their workstations, software, and other tools running smoothly. You will play a key role in assessing the studio’s infrastructure, anticipating future needs, planning necessary support, and leading our IT Support Technicians team.

From the beginning of your journey with us, you will:

• Provide first-line technical support for users, helping with hardware, software, and network issues.
• Manage hardware and software inventories, ensure IT resources are secure and compliant, and provide reports as needed.
• Act as the initial point of contact for security alerts from EDR (Endpoint Detection and Response) or other security investigations.
• Work closely with the HQ IT Manager, Global Infrastructure, and Infosec teams at Gameloft to enhance standardization, operational efficiency, and security across the company.
• Manage the local IT team by coaching team members, setting clear job expectations, evaluating their performance, and helping them plan and set goals.
• Use monitoring tools like Zabbix to ensure the infrastructure is healthy and responsive.
• Work with virtualization platforms, such as Proxmox, to manage virtual environments.
• Install, license, and troubleshoot development toolchains like Visual Studio and Xcode.
• Manage source control systems, including Git and Perforce.
• Support 2D/3D content creation software, including packages from Maxon, Adobe, and Autodesk.
• Oversee on-premises services and network operations.
• Provide regular reports to the Studio Manager and the HQ IT Manager to ensure alignment with studio and company priorities
• Take a hands-on approach by actively moving equipment in the studio and assisting with shipping.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe