Are you passionate about transforming data into actionable insights? Do you thrive in a dynamic environment where your strategic thinking and analytical skills can drive impactful decision-making? If so, we have the perfect opportunity for you!

Position: Insights Manager 

Reports to: Product Director

Business Unit: AUNZ analyst team  

Location: Sydney

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for experienced Insights Manager with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.      

The Role

This is an exciting senior role within our Product team, focused on serving our financial services clients in Australia and New Zealand. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team.

Key Responsibilities

• Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness
• Maintaining a deep understanding of clients’ strategic priorities and demonstrating this understanding in your dealings with clients
• Reviewing and providing feedback on the work of more junior members of the team, ensuring feedback is understood and acted upon, ensuring continual advancement in the quality of team output
• Executing on product or process initiatives that aim to enhance client experience, maximise efficiency and margin
• Identifying and executing upon opportunities to advance our product coverage in response to client needs and market dynamics
• Working closely with Senior Resourcing Manager to ensure resources are utilised effectively and forward planning is undertaken
• Working closely with Sales and Client Success teams in the acquisition of new clients and servicing of existing ones
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the analyst team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver actionable insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q.
• Excellent leadership and organisational skills.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

• An exciting opportunity to get involved in the new terminal projects at Perth Airport
• Challenge yourself to negotiate and execute commercial agreements for the Group Property team
• 2 Year Fixed Term Contract based in Perth

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Qantas Group Property manage a portfolio of over 2 million SQM across approximately 100 locations. The Property Development team plays a key role by providing comprehensive property project management services within the Qantas Group. The team works closely with a broad range of stakeholders and end users to deliver property solutions supporting all facets of the business to meet constantly evolving operational requirements and to assist the organisation in providing a premium Customer experience.

The Property Development Contracts Manager will manage capital works contracts to ensure Qantas' contractual and compliance risks are mitigated and commercial position is optimised. You will provide contract management/administration of suppliers’ performance, contractual and HSE compliance and compile periodical performance reports. You will manage the commercial relationships between Property Development Managers and suppliers, including the relationship with Qantas’ Central Procurement team.

This role will provide assistance to expedite procurement of minor capital works goods & services, to develop a workplace culture of continuous improvement in the areas of contract management and sourcing of goods and services in this field. You will also provide property advice in the interpretation of contract terms and the enforcement of the terms of the contract and issuing notices of direction and support Qantas procurement and Legal processes and procedures throughout the life cycle of the project.

You’ll have –

• 5+ years experience of buildings and infrastructure construction contracting and procurement experience, preferably in the aviation and/or industrial sectors
• Tertiary qualifications in Business Management and/or a property-related field together with experience in the application of Construction Contract Law and construction-related experience is ideal
• Strong communication and interpersonal skills as well as established influencing and business partnering skills
• Strong relationship skills are necessary to build confidence with Property Development, Regional Property and Compliance Managers in order to understand their needs and gain support for value-added commercial propositions
• The ability to make critical decisions and influence cross functional teams is imperative, so too is the ability to deal with ambiguity and have the initiative to provide strong value proposition
• Challenge existing thinking and maintain stakeholder relationships
• Ability to acquire and use business process knowledge
• High Level (executive) relationship management
• Initiative and ability to work independently
• Highly developed communication, negotiation and Influencing skills
• Leading and running commercial negotiations
• Property industry knowledge
• Define and implement ideal commercial strategy and the ability to acquire and use market knowledge
• Detailed knowledge of standard form construction and maintenance contracts
• The ability to understand the key drivers affecting Qantas and create business value through services and leveraging experienced knowledge, leading practices and professional service
• Commercial risk identification and assessments
• Administer contract commercial terms for Group Procurement and Legal business units in relation to construction contracts
• Dispute resolution and enforcement of commercial contract terms

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

If you’re ready for a culture that will challenge and excite you, submit an application today.  

Applications close: 9th April 2024

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

• Challenge yourself to work on the Qantas Group’s Australian and global superannuation portfolio and remuneration projects

• Take an opportunity to work in the Corporate Remuneration team within the Office of the CEO

• Full time permanent position based at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and can-do attitude. We commit to respecting and trusting the people we work with. This creates an open and transparent workplace, where honest conversations allow us to appreciate differences and deliver our common goals.

The Manager, Superannuation and Corporate Remuneration is responsible for executing the Qantas Group’s superannuation strategy in Australia and globally. The role provides advice and recommendations to internal stakeholders and Senior Management on matters such as: government policy changes, legal and regulatory requirements, industry developments and manages the superannuation governance framework. The role works with superannuation funds (e.g. Qantas Super) and a diverse group of internal and external stakeholders (e.g. Industrial Relations, People, Legal, external legal, actuarial and consulting advisors).

The successful candidate will: own Qantas’s superannuation governance framework, assist in the management of key relationships, resolve superannuation matters and be responsible for delivering projects in the remuneration portfolio, contributing to the broader Corporate Remuneration team.

You’ll have –

• 7+ years’ experience in a policy, legal or strategy role

• Tertiary qualifications in Business, Law, Public Policy, Economics or a related field

• Excellent written and communication skills with the ability to understand and solve complex analytical problems

• Highly developed skills in senior stakeholder management and project management

• Ability to own and lead issue resolution and monitor compliance and governance

• An understanding of / experience in superannuation highly desirable but not essential

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment

• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be part of something special and play your part in the Qantas story – get in touch today.

Applications close: Sunday 7 April 2024

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

• As an HR Generalist, you will play a key role in managing and executing a variety of critical functions to ensure smooth HR operations within the organization. Your responsibilities will include: 
• Conducting regular and as-needed reporting, ensuring timely and accurate HR data management. 
• Acting as a mediator between the Payroll department and employees to resolve inquiries about wages, salaries, and leave benefits, ensuring accurate and compliant communication. 
• Acting as the primary contact for HR inquiries, providing first-level support and escalating issues as necessary. 
• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country 
• Assisting in updating HR policies and procedures to reflect current practices and legal requirements. 
• Educating managers on using the Workday system 
• Contributing to Work Health & Safety initiatives, including the management of workers' compensation claims and the coordination of return-to-work plans. 
• Coordinating learning and development programs to support employee growth and skill development. 
• Assisting with the implementation of new HR projects and initiatives as directed, aimed at improving HR services and project delivery. 
• Identifying opportunities for continuous improvement within HR operations and participating in the delivery of projects aimed at enhancing HR initiatives and services. 
• Providing administrative and support services across a range of HR activities. 
• Offering advice and support on the interpretation of Awards and Policies to ensure alignment with organizational practices and legal standards. 
• Supporting the talent management process, including assisting with the annual performance review cycle, growth conversations, and quarterly goal setting, by providing system support and data analysis.