This pivotal role provides high-level administrative support to VPO NSW & ACT – Premium, Midscale & Economy and Regional Executive Team:

• Maintain effective working relationships with relevant internal and external stakeholders including Regional team, Operational teams, owners and consultants, owners and suppliers by ensuring communication is regular and appropriate 
• Liaise with other EA’s to ensure communication, processes and procedures across the Group are consistent 
• Prepare communication to send to Properties/Business units
• Assist with the coordination and management of projects 

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $20B+. We are moving fast, and with this rapid scale and dynamic growth we are hiring a team of ERP Solution Sales Executives to drive growth for our rapidly expanding ERP solutions portfolio.   

ServiceNow’s unified platform empowers businesses to establish a clean core strategy to modernize their ERP.  We help our customers discover points of friction in their ERP environments, deploy apps and pre-defined workflows or low-code / no-code solutions, and drive continuous improvement for their critical ERP systems.  ERP Solution Sales Executives will be responsible to incubate and grow our expanding ERP product offerings while helping our customers deliver great user experiences.   

ServiceNow is seeking seasoned Solution Sales Executives who know how to succeed in early stage and hyper growth markets.  We need customer facing domain experts who drive innovative business solutions with our customers. 

Candidates for this SSE role should have extensive experience with SAP/and or Oracle ERP as well as the associated technologies in this area (BTP, ECC, S/4 HANNA, Ariba, Coupa).  This position will focus on our low-code app dev App Engine for ERP modernization products (SAP, Oracle, etc.) with the support and partnership of Sales, Channel Partners, Product Management, and the executive management team. This role will need to go deep and wide on all stages of a C-level sales cycle.   

This position comes with the opportunity to play a pivotal role in scaling a hypergrowth business.  The ideal candidate is a proven sales professional, expert at partnering within a matrixed sales environment to drive success.  The ideal candidate will be a superb relationship builder, and an intellectually curious individual who can develop trust across the sales ecosystem and across multiple lines of business with our customers (finance, procurement, IT, risk).  The candidate must be able to prioritize deal engagement to deliver maximum success across a large sales territory.    

What you get to do as an ERP Solution Sales Executive: 

• Partner with the ERP Specialist Solution Consultant to co-develop and execute a go-to-market strategy for the assigned territory you cover.  
• Incubate and scale a new business with an entrepreneurial mindset but do so with the support and heft of a broader GTM engine that consistently produces outstanding NNACV growth. 
• Bring deep domain expertise to create pipeline, mature and develop opportunities, and support core field teams in the final stages of negotiation and close for ERP deals.  
• Deliver on your territory’s NNACV quota for the ERP product line.   
• Provide timely and reliable insight into current quarter forecast and multi-quarter business health.   
• Execute GTM strategies in partnership with WF/BU & cross-functional business partners including marketing, partner, geo-aligned solution sales, digital sales, core field sales and others. 
• Contribute as part of a small, geographically dispersed team of solution sellers who are dedicated to the incubation and growth of our ERP product line.  
• Provide feedback to product management about product enhancements that can address customer needs and provide additional market value.  
• Expand ServiceNow sale capacity by supporting initiatives to execute ERP enablement priorities, expand field domain expertise and ensure competitive readiness.  
• Provide guidance on target account selection and prioritization.  Partner closely with geo-aligned solution sales specialists and core sales teams to build and execute ERP plays and activities. 
• Facilitate best practice sharing between field teams and contribute to a strong virtual community of interest around ERP. 

We have an opportunity for a Client Experience Executive to join our team on a 12-month paternity leave contract. In this role, you will be responsible for the tracking and delivery of client projects, ensuring our customers have the best possible experience with Nine.

The work you will do will contribute meaningfully to our ambition to become the partner of choice for Australian brands and deliver world class media and marketing solutions to them through our content and distribution platforms.

You will work collaboratively across different divisions within our business from content partnerships, through to creative and production to consistently deliver project outcomes that meet and exceed client expectations. Through a thorough understanding of our customers’ needs and goals they will ensure quality in execution. You will also be looking for ways to optimise a client’s experience to deliver valued and memorable customer interactions which deliver commercial outcomes.

Day to day you will:

• Work as an expert project manager to ensure you deliver a market leading experience to our clients. You must be highly organised and capable of managing multiple teams and projects at different stages
• Gain a solid understanding of our client project objectives so each individual project is executed efficiently with great attention to detail. Be a problem-solver who can act quickly and effectively. 
• Effectively manage conflict resolution, and compliance on client deliverables
• Deliver collateral to demonstrate the effects of partnerships throughout active periods of campaigns as well as looking for opportunities to surprise and delight partners

• Manage complex calendars, including scheduling meetings, appointments, and travel arrangements for multiple executives 
• Coordinate and prioritise incoming requests and messages, ensuring timely responses and follow-up actions 
• Prepare and edit correspondence, presentations, and other documents on behalf of senior executives 
• Act as a liaison between senior executives and internal/external stakeholders, including clients, partners, and vendors 
• Attend meetings, take detailed notes, and distribute meeting minutes as needed 
• Conduct research and gather information to support decision-making processes 
• Assist with special projects and initiatives as assigned, collaborating with cross-functional teams as necessary 
• Plan and organise team events, such as all hands off-site meetings, retreats, and team-building activities, to promote collaboration and morale 
• Coordinate team-based reward and recognition programs to acknowledge and celebrate the achievements and contributions of team members 
• Maintain confidentiality of sensitive information and exercise discretion in handling executive matters 
• Anticipate and proactively address potential issues or conflicts, demonstrating problem-solving skills and sound judgment 
• Provide support to other members of the administrative team as needed