We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist, to manage the accounts receivable process for our Out of Home accounts. You will be responsible for negotiations, aged debt collections, and managing a high level of invoices meticulously, with the ability to problem solve creatively. This is a permanent full-time position based in our North Sydney head office working Monday to Friday with flexible starting times (between 8-10 AM) and 2 days of WFH flexibility!
Are you up for this challenge? 

In this role, you will:

• Manage debt for our Out of Home sales channels on a national level, with a focus on following up on and receiving payments to overdue invoices
• Liaise with customers via email and/ or phone in a timely and accurate manner
• Communicate details to customers and comply with any requests for additional information to receive payments, reconcile accounts, and to provide solutions to any problems that arise
• Manage disputes with customers and build relationships with internal and external stakeholders

As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Reporting to the Operations Manager, this role will be responsible for the following:

• Manage Platform 818 Restaurant, Eve’s Bar, Room Service, Conferencing & Events to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
• Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget.
• Develop, implement and maintain quality standards for all Food and Beverage outlets, including the supervision and direction of the Food and Beverage team.
• Work closely with the Executive Chef and kitchen team to ensure Food and Beverage service is an exceptional guest experience.
• Recruit, manage, train, develop and inspire the Food and Beverage team.

As a Food & Beverage Attendant, you'll play a vital role in our team, ensuring seamless events, functions, and restaurant service. Whether you excel in banquets or thrive in our signature restaurant Bistro On3, we have opportunities for you to shine. From serving guests with professionalism to setting up banquet venues, you'll contribute to creating unforgettable experiences for our guests. 

• Serve food and beverages to guests with professionalism and attention to detail. 
• Set up and prepare banquet venues according to event requirements and standards. 
• Anticipate guest needs and provide personalized service to exceed expectations. 
• Maintain cleanliness and organization of Food & Beverage outlets. 
• Collaborate effectively with colleagues to ensure seamless coordination during events and service. 
• Adhere to brand standards, policies, and health and safety regulations at all times. 

• Supporting at C-Suite Level 
• 12 Month FTC - Full-time 
• Hybrid Working - A Blend of Sydney CBD Office and From Home 

About the Job 

Member Purpose: Rest’s purpose is to create super our members love. So, we’re on a mission to make super simple.

As the Executive Assistant to the Chief Member Officer, you are responsible for supporting the CMO, and for day-to-day administrative support to the Member team. Your role will contribute to the development of the member experience and representing the brand of the Member team positively throughout Rest.  

Key Accountabilities/Responsibilities

• Provide exceptional assistance to the Chief Member Officer and their Leadership team. Performing various complex administrative support functions, including but not limited to, analytical and specialised administrative duties to ensure efficient office operations, email and diary management.
• Perform advanced word processing to include complex presentations, reports, spreadsheets, and graphs; transcribes information of a technical, confidential and or sensitive nature.
• Screen mail and callers, respond to and route inquiries to appropriate staff as necessary; determine importance and priority of various issues and determine what major issues should be brought to the attention of the Chief Member Officer.
• Research, compile, summarise, and analyse information to formulate correspondence and respond to various inquiries from internal and external sources.
• Working in conjunction with the Member Leadership team and Member Business Management team to ensure the smooth running of the Member function.
• Manage the organisation of critical Member Forums and meetings including scheduling and invitations, booking rooms, setting up agendas, minute taking, organising catering and distribution of meeting documentation and minutes in conjunction with the Member Business Management team.
• Circulation of reminders of outstanding action items, project reports and documentation to the relevant parties and individuals in a timely manner allowing for adherence to deadlines in conjunction with the Member Business Management team.
• Maintains all team documentation and information that may be confidential, sensitive and or critical along with project or team artefact documentation and project or team financial reporting into the document management system.
• Assists the Chief Member Officer in preparation and timely submission of reports and presentations to Rest Committees and Board and other Senior Executives of Rest.
• Actively promote and ensure clear communication within the team and facilitate communications across Rest.
• Complete expense reporting, invoice processing and track budget expenditures for all the team.
• Participate in a culture of cooperation, initiative, and responsibility throughout Rest to maintain a safe and healthy workplace and meeting the requirements of Rest’s WHS policies and Management System.
• May be required to perform other related duties as required and/or assigned
• Drive positive employee engagement and brand within Member and across Rest

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.