As a key member of our team, you will be essential in creating memorable moments for our guests through a seamless dining journey. You'll greet and welcome visitors, assist with inquiries, and provide knowledgeable recommendations to enhance their experience.

Your role will include accurately taking orders, ensuring prompt service, and maintaining a clean and welcoming atmosphere. In addition to daily service, you’ll participate in various functions and events, contributing to the vibrant atmosphere that keeps our guests coming back.

If you thrive in a dynamic environment that celebrates outstanding service, we invite you to join us at Pullman Cairns International and make a meaningful impact on our guests’ experiences.

In this crucial role, you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas, ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction, while driving operational success within the housekeeping department.

Key Responsibilities:

• Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
• Set and achieve productivity and expenditure targets in collaboration with the General Manager.
• Recruit, train, and mentor housekeeping staff to build a motivated, skilled, and high-performing team.
• Manage rostering, ensuring proper staffing levels are maintained, and oversee the accurate completion of timesheets.
• Address guest complaints and ensure feedback is shared with the Front Office Manager.
• Maintain accurate inventory of supplies, linens, and guest amenities.
• Oversee laundering processes, ensuring quality and timely return of linen and uniforms

If you’re ready to make an impact and drive performance, apply today and join our exceptional team.

As Talent & Culture Executive, you'll partner with our leadership team to foster a positive workplace culture and provide crucial guidance on recruitment, training and development, and employee relations. Your role will be pivotal in ensuring our team members thrive, both operationally and corporately, through effective performance management and strategic support.

You will collaborate with a portfolio team to identify opportunities to streamline and improve processes across five incredible Accor properties. Additionally, you'll assist with the recruitment process, from screening candidates to onboarding new team members, ensuring compliance with all relevant policies and regulations. By promoting a culture of inclusion and safety, you'll contribute to our hotel's exceptional standards and enhance our reputation as an Accor ambassador.

Join our vibrant team as a Food and Beverage Attendant with a special focus on barista duties! We are seeking an enthusiastic individual who takes pride in delivering warm, welcoming service and expertly crafting the perfect cup of coffee. Your friendly demeanour, keen attention to detail, and ability to excel in a fast-paced environment will play a crucial role in creating an unforgettable dining experience for our guests.

If you have a passion for coffee, exceptional multitasking skills, and a commitment to excellence, we invite you to bring your talents to our team.

The responsibilities of this position encompass the acquisition of meeting, conference, and event business, starting with the compilation of quotes and contracts, organising and executing site inspections, through to post-event follow-up. We seek a hospitality professional who has excellent attention to detail and takes genuine pleasure in welcoming and attending to our clients with care and authentic hospitality.

• Oversee organisation of conference / event from confirmation to post-event, supporting coordinators to ensure client satisfaction.
• Provide detailed quotes, and follow up to secure and contract conference and events business.
• Co-ordination and production of conference collateral material, i.e., conference kits, direct mail pieces, in collaboration with the Director of Sales
• Assist in the maintenance of conference database of key contacts / clients.
• Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.

We are a friendly and highly talented team ready to create magical memories for our guests. We are seeking a lover of all things Food and Beverage to join the Coco's Kitchen and Bar team. You will have a proactive attitude, and a passion for service that translates to a high performance mindset.

The role:

• Providing bar service to Coco's Kitchen and Bar - table service and dispense
• Looking after the needs of our guests and ensuring that their experience meets and exceeds all expectations
• Monitoring inventory and ensuring that all beverage supplies and essentials are adequately stocked
• Using POS system and completing end of shift procedures