About Us

Awarded as an ESG and Responsible Investment Leader, Rest is one of Australia’s largest profit-to-member superannuation funds; supporting more than 280,000 employers and around 1.95 million members, we have nearly $71 billion of funds under management.

Our ambition is to create super our members love. This is our purpose; it is why Rest exists. To achieve this ambition our mission is clear: make super simple!

At the heart of everything we do at Rest are our values and behaviours, they represent how we’ll be successful in this pursuit. We want to Be Daring, Keep it Simple, Take Action and Have Grit! To put it simply we want our people to thrive and love the work they do.

About the Job

The Middle Office function is maturing from a traditional middle to back office function to provide improved decision support, performance reporting, technical expertise in due diligence, and centralised functions performed within the Front Office Investment Teams.

As part of this journey, the Middle Office function is specialising between the Listed Assets (Equities, Fixed Income, Overlays) and Unlisted Assets (Property, Infrastructure, PE and Direct Debt). In the Unlisted Asset space, to further develop enhanced middle office services to support a growing portfolio of Unlisted Assets, we require Robust ‘end-to-end’ transaction processing and reporting capabilities.

This role will be responsible for transaction review, instruction and reporting for the Unlisted Assets. In addition, the role will develop the accounting platform that will support the growth in the Unlisted Assets.

Business as usual will include Operations: ensuring timeliness of processing payments, preparing & uploading custodian instructions, and acknowledging receipt of funds. As we strive to work as a small cross-functional and dynamic team, the Analyst, Unlisted Middle Office is required to consider the technical consequences of Unlisted Investment transactions for Custody, Accounting, Legal, Tax, Performance and act as the first point of call prior to corroborating with the wider Shared Services group

Key Responsibilities Include:

The Analyst, Unlisted Middle Office will support Rest’s Unlisted Middle Office function.

Primary Accountabilities and Responsibilities includes:

Operations (Unlisted)

• Preparing end to end instructions for unlisted transactions (cashflows, valuations etc) to:
  • Custodian – Accounting, Unit Pricing & Tax
  • Treasury – Cash Management
  • Overlay – FX Hedging
  • Legal
• Recording transactions in the internal reporting systems
• Ensuring accounting and valuations comply within the Valuation and Unit Pricing Policies
• Reviewing investment management and performance fees for accuracy
• New deal/investment setup both internally and with the Custodian
• Primary point of contact for Unlisted Assets with:
  • The Custodian
  • Rest Investment Team (operations and unit pricing)
  • The Investment’s Finance Teams
• Preparing and maintaining Investment bibles, procedures and model documentation
• Preparing and maintaining Fee Disclosure for SRF705 & RG97 Reporting

Secondary Accountabilities and Responsibilities includes:

Change and Project Management

• Initiate, manage and deliver on change projects improving the Unlisted Middle Office service to the portfolio managers and organisation
  • Review, document and analyse current processes, systems and policies with the purpose of delivering change benefits
  • Improve process, interactions and flows of information within the business and to REST, the custodian and the administrator
  • Analyse and develop system solutions to improve process efficiency, data integrity and business intelligence reporting
• Assist the Business Solution Manager with system implementations for Unlisted Assets
  • Data validation and input
  • Process documentation
  • Ad-hoc tasks

Other finance and operational duties as directed by the Head of Operations.

NA

The Technical Support Analyst is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is desirable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• ·Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides mentoring and decision support for less experienced IT Support Engineers.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Investment Data Team is a newly established operational capability within Rest’s Investments Services and Transformation organisation.  Investment Data supports all components of the data, reporting and analytical needs for our growing Investment business.  

As a Data Analyst, you will be responsible for daily monitoring and data quality checks across the data ingestion and mastering processes to ensure that data is accurate, timely and usable by our Investments team each day.

As a Data Analyst you will support the team by maintaining and validating Investment data, overseeing Investment databases and systems, and assisting in ensuring that data sets are sourced, governed, mapped, ingested and transformed to feed the reports and dashboards utilised by the Investments team.

The Data Analyst will ensure accurate information is stored and reported, maintaining automated reconciliation and validations in REST's systems, monitoring for discrepancies, and investigating causes to ensure data sets are complete and accurate for use in reporting, analytics and dashboards.

Key Accountabilities and Responsibilities

• Data mapping, definitions and procedure documentation
• Metadata management (catalogue, lineage)
• Data process compliance and risk assurance
• Data quality check execution, investigation and resolution
• Data retention, audit and regulatory compliance
• Follow best practice business process optimisation for the Data and Analytics operations, utilising technology and analytical tools.

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis. 

• Are you both a meticulous problem solver and an effective communicator that thrives on working with others?
• Are you passionate about translating intricate datasets into meaningful insights that drive strategic decisions?
• Do you want to play a key role in helping shape our organisations data driven journey to achieve impactful business outcomes?

This is the role for you!

As the NRMA’s Senior Business Intelligence (BI) Analyst, you will play pivotal role in helping guide and support the wider Roadside business, working with various stakeholders to translate complex data into actionable insights to help shape strategic and operational decisions.

Your main focus will be to ensure continuous growth, optimisation and adaptation through data insights and ongoing support of KPI tracking. Your expertise will contribute to enhancing our operational efficiency, customer satisfaction and driving strategic decisions through effective stakeholder partnership. 

Key Responsibilities:

• Work as a 2IC to our Data Manager, helping to influence strategic and operational decision making
• Effectively engage with stakeholders to understand goals and priorities within the Roadside business
• Collaborate with cross-functional teams to understand business requirements and translate them into actionable insights
• Develop and maintain robust BI solutions to support data-driven decision-making processes
• Analyse complex datasets to identify trends, patterns, and opportunities for improvement
• Design and implement effective reporting tools and dashboards for various stakeholders
• Provide strategic recommendations based on data analysis to support business objectives
• Stay abreast of industry trends and advancements in business intelligence and analytics
• Manage the reporting lifecycle from requirements gathering to translation, design, build, test, visualization, deployment, and documentation
• Effectively coaching, mentoring and training BI team colleagues

We currently have an exciting opportunity for a full-time person with a Programming background to join our Sydney office. The position is ideal for a data analyst with IT background and an interest in analysing ocean and physical science processes. The role offers an opportunity to diversify the application of your computing and data analytics experience to real-world physical process applications, whilst leading our initiatives to improve computational, databasing and data delivery both internally and to our clients.

This is an opportunity to leverage your analytical skills and development expertise to solve complex problems and drive significant impact.  This diverse role will include mentoring and advice from experienced senior software and engineering/science professionals in the global Baird team.

Baird undertake projects throughout Australia and there will be opportunities to be involved in projects worldwide as part of the global Baird team.  We also operate operational systems for clients worldwide and this role will support the development and maintenance of those systems.

You will play a key role in:

• Performing comprehensive data analysis, including descriptive statistics and predictive modelling.
• Communicating findings effectively through reports, presentations, and interactive dashboards.
• Collaborating with internal and external developers to maintain and enhance existing web applications.
• Contributing to the development of new web applications, ensuring robust functionality and user experience.
• Developing and utilizing Python scripts to automate tasks, manipulate data, and support various analysis needs.

As a Web Analyst you contribute to digital profitable growth in the sales market, playing a critical role in optimising the digital customer experience. You are responsible for full funnel behavioural analysis related to website traffic, user behaviour, product performance, and sales performance across all owned digital transactional channels (.com & app). You track key metrics, generate reports, and identify trends to make data-driven recommendations for improving website functionality, user engagement, and conversion. You collaborate with cross-functional teams to implement strategies that enhance the overall online shopping experience, such as A/B testing, all with the goal of increasing revenue and profit.

Key responsibilities:

• Responsible for full funnel web analytics per market across all owned digital transactional channels (.com & app), by collecting and analyzing website performance data, traffic, conversion rates, bounce rates and user behavior to monitor trends and identify areas for improvement.
• Generate regular reports and dashboards, summarizing key findings and presenting actionable insights to the regional digital team and other stakeholders. You support in planning, execution, and drive evaluation of A/B and multivariate testing to evaluate the impact of changes to the website, helping to optimize features, content, and user pathways for maximum conversion.
• You perform customer segmentation and cohort analysis to understand the behavior and preferences of different customer groups, including product performance and customer experience; implementing tagging and tracking solution to ensure accurate data collection and main data integrity across various digital platforms and channels.
• Expert user for SQL and data enablement platform, point of contact for the global teams and regional digital team during data transformation and leads upskilling of the regional digital team.
• Collaborate with customer activation and marketing team, ecommerce leads, and experience leads in tracking the effectiveness of online campaigns, ROAS, performance of products and categories and customer behavior, recommending executional adjustments to improve sales, inventory management, and develop best practices.

About Tractor

We exist to unlock possibilities for founders.

Tractor Ventures provides flexible financing alternatives for founders leading growing technology-enabled companies. We are the centre of gravity for non-venture backed tech founders in Australia and New Zealand. We do this by using our capital, our experience along with our partners and shareholders to assist founders to grow enduring companies. We love founders who take the time to get things right, look after their staff and customers, who blend ambition and caution well, and know exactly why they do what they do.

We’re not a VC, we’re a company that invests in founders out of our dedicated debt facility.

We are a small and mighty team of well-connected operators covering the full spectrum of business, each one of us able to share our experiences and perspectives with founders while also connecting them with the people they need to help their business grow. We love what we do and we get a real kick out of making an impact and helping founders unlock possibilities and build the companies they can be really proud of.

The Role

This is an exciting role within a new and exciting asset class that, at its core, focuses on determining the credit risk of technology companies, but at Tractor, it is so much more than that.

Some key aspects of this role are:

• You’ll get the opportunity to build relationships with founders across Australia and New Zealand, learning about their companies and how additional capital can support their growth and confidence.
• As an integral member of the Investment Committee, you will run a variety of quantitative & qualitative assessments for an under-served asset class, and use your knowledge and observations to contribute towards improving credit decisions.
• You’ll also have the privilege of contributing to building and improving our own credit risk platform - a piece of technology that is enabling every single part of Tractor to be more effective.

There is also the opportunity to grow and lead a small team and have a pathway towards a bigger role so if you have some experience in leadership or would like to take that step then we’d love to hear from you.

Responsibilities

Like any small company, we all roll our sleeves up to get things done. There will be a lot of variety in this role with responsibilities that include;

• Interpret, analyse and apply financial data into a financial model
• Implement quality credit decisions in accordance with the Board-approved risk appetite and credit policy
• Taking responsibility for the committed turnaround times on credit decisions
• Structuring non-standard complex deals to help our borrowers achieve their strategic goals such as (but not limited to) acquisition, merger, launch in a new geography
• Implementing learnings or insights from the portfolio to improve credit analysis and underwriting
• Prepare, present and defend a credit decision to the Investment Committee
• Contribute towards making the credit policy and credit infrastructure more robust
• Partnering with our Sales team to help improve key processes and make the customer experience better
• Partnering with the Product & Engineering teams in building the scalable credit decision model
• Maintain robust documentation of credit processes and decisions

To really ace this role you will have;

• Solid and demonstrable knowledge of financials (P&L, Balance Sheet, Cash Flow Summary, AR, AP, Business Forecasts, Projections, etc.)
• A good understanding of any unsecured asset class in Australia / NZ.
• Must have been a DLA and owned the end-to-end credit decision
• Ability to analyse financial documents and derive insights and ratios to form a credit decision
• Good understanding of KYB, KYC and AML Compliance
• The commitment and ability to work in cross-functional collaborative team structures to facilitate scale and efficiencies
• Confident with both written and verbal communication and strong documentation skills

We have a set of values we want everyone on our team to be excited about and aligned with. They include;

Genuine Heart - Kindness is essential. We are respectful and we see the value in everyone's unique perspectives. We are generous and curious. There is no ego.

We Build Trust - We work hard to earn, build, and keep trust. We do what we say we’re going to do and we’ll do it together. We’re honest, we’re open and we have each other's backs.

Laugh Every Day - We bring the lols. We are passionate, positive, and enthusiastic. We love to celebrate one another's wins. We make time for fun and connecting with each other.

Benefits of being a member of the Tractor team

This role attracts a base salary of $110k - $140k (+ Super) - depending on the level of experience.

• Eff Off Fridays! - We believe in quality, not quantity, therefore we have the option to take Fridays off - each and every week. At full pay.
• Work from Home (or anywhere) - Our team is spread across Australia and New Zealand, so no need to come into an office (unless you want to). We have access to co-working spaces in both Melbourne and Sydney.
• ESOP for all Trackies - You will be provided with an Employee Stock Option Plan. This means we can all share in the success of Tractor in the long term.

BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are now looking for a Technical Business Analyst to join our Delivery Team!

The Technical Business Analyst will interact and support the Senior Business Analyst. They will be accountable for breaking down the epic into features, interpreting high level requirements and breaking them down to user stories. They own the definition and implementation of a team’s backlog. This typically involve collaborating with the delivery squad to maximum value is delivered to customer/end user by prioritizing the most important items to start first.

As a Technical Business Analyst at BizCover, you will be reponsible for:

• Conducting the main Agile ceremonies in Team retro, Sprint review, planning & grooming
• Ensuring that user stories are ready to be estimated and worked on by the developers.
• Assisting the developers and the quality assurance team in delivering the agreed user stories (i.e. 3-way handshake) and verify that solutions will meet business requirements.
• Facilitating key meetings including requirement sessions, system demos, user acceptance testing, and end user training.
• Production building /configuration
• Determining Technology Deliverables

Knowledge:

• Development  of story mapping diagrams
• Technical knowledge
• User Flows diagrams 
• Good understanding of the enterprise’s strategy
• Attended Agile training (and is certified)
• Good understanding of Design Thinking/Human Centered Design practices
• Basic working understanding of Jira/Confluence/Miro/Team Retro
• Excellent written and verbal communication skills

Behaviours:

• You will be decisive and will be able to acquire the support of the organisation to make decisions
• Collaborative and can facilitate broad consensus for decisions
• Actively seeks feedback from team and customers
• Strong negotiation skills
• Can make local decisions which are aligned to enterprise objectives
• 2- 3-year experience 

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office
• Learning opportunities and extra package
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better

At BizCover we value diversity. We encourage applications from individuals of all backgrounds and experiences. If you are passionate about driving positive change and creating an inclusive workplace, we invite you to apply for this exciting opportunity. Join us in building a diverse and welcoming environment where everyone can thrive and contribute their unique talents.

Join a dynamic, high-achieving team at Ember Advisors, a rapidly expanding boutique consultancy at the forefront of innovation in the public sector. Ember Advisors combines consulting and advanced data analytics to drive social impact in the public sector. Our approach centres on delivering custom solutions that leverage evidence-based decision-making and advanced technologies to enable transformative outcomes. We work closely with senior leaders in Commonwealth and state government agencies, as well as non profits to help drive data-driven decisions for the public good.

As an Associate Consultant or Associate Analyst, you will be a valued team member on consulting projects for our public sector clients. Your responsibilities will include:

• Employing cutting-edge analytics techniques, such as machine learning and statistical modelling.
• Extracting and interpreting key insights, crafting compelling visualizations and outputs that resonate with our clients and stakeholders.
• Present insights and findings with clarity in client meetings, influencing decision-making and policy design.

We are looking for applicants for this graduate or early career role to start in early 2025.

Application closes at 5pm AEDT 29 March 2024.

Ember Advisors is committed to being an equal opportunity employer. We value diversity and inclusion in our workplace. We aim to create an environment where all team members are respected and encouraged to share their unique perspectives, enhancing our solutions and their impact.

• Australian citizenship required
• Qualifications in actuarial studies, data science, maths, commerce, computer science, economics and/or finance
• Previous consulting experience desirable but not essential
• Demonstrated interest in solving complex problems in the public sector
• A commitment to ethics and integrity
• Experience working with or willingness to learn data analysis techniques (Excel, Python, R, modelling, visualisation)
• Strong critical thinking and analytical skills, and a creative mindset
• Adaptability in a fast-paced work environment
• Personal accountability – a strong work ethic, attention to detail, and ability to take initiative and drive projects forward
• Team player – having an ability to work well with others, positive attitude, and growth mindset

• Competitive Remuneration: >$90,000 (including salary, bonus and superannuation), plus 4 weeks annual leave
• Flexible Work: Central CBD office locations in Sydney, Melbourne or Canberra with hybrid work model
• Professional Growth: Strong learning and development opportunities based on formal training, learning-on-the-job, and mentoring by excellent project managers, experienced senior consultants and technical leaders
• Diverse Engagements: Work on a wide range of projects across Commonwealth and state government clients and non profit organisations
• Team Dynamics: Young, high performing team, flat team structure with regular exposure to senior leaders and social events
• Career Progression: Rapid progression based on capability and performance (not tenure)

Rest’s Data, Technology and Delivery (DTD) business unit is accountable for planning and preparing the organisation for the future through strategic technology innovation, as well as charting our business strategy and executing for today and tomorrow.

About the Job

• Execution of test scenarios; ensure the testing execution process is in alignment to the quality conditions.
• Contribute in the development of the test automation suites.
• Provide regular test status reports to the delivery team where required
• Raising defects and issues including logging, tracking, retesting, and updating of all defects/issues in a timely manner.
• Prepare Test Status Reports, with industry standard Quality Matrices.
• Formulate a knowledge base for training and cross-skilling purposes.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Billing Analyst in our Global Finance Team, working closely with the Head of Financial Operations, you will be the billing expert powering our global finance operations that serves Employment Hero’s millions of customers worldwide.

The ideal candidate is a high potential finance professional with a strong billing foundation, boasting 2+ years of experience in financial billing and reporting, ideally within a SaaS environment. You hold a Bachelor's degree (or equivalent professional experience) in Finance, Accounting, Business, or a related field and are proficient in platforms such as Zuora/NetSuite/Recurly and Microsoft Excel or Google Sheets, or any other similar tools.

As our Billing Analyst, you’ll be:

• End to end customer billing processes, including review and approval of usage reports and processing the monthly bill runs
• Managing adjustments to billing accounts and ad hoc billing requests
• Responding to and resolving customer billing issues
• Monthly billing reporting and analysis
• Billing system administration including customer accounts, product catalogue, subscriptions and workflows
• Investigating errors and revenue leakage reporting
• Ad hoc reporting
• Recommending process improvements

What will you bring 

• Bachelor's degree in Finance, Accounting, Business, or related field, or equivalent professional experience.
• 2+ years of experience in a billing role with significant exposure to SaaS billing systems
• Able to systematically work through billing scenarios
• Commercial mindset with the ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity.
• This role is uniquely tailored for those who are intellectually curious, enjoy diving deep into complex problems, and thrive in both autonomous and team environments.
• Intermediate to advanced Excel skills
• Zuora experience preferable

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Global Gathering | GG23 Da Nang

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Life at Employment Hero | Your best career move, ever]

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Shortlisted candidates will be notified via email to kickstart the interview process!

• 30 minutes with Talent Acqusition Specialist
• 60 minutes with Hiring Manager, Frank Killalea (Head of Financial Operations)
• 30 minutes with Hiring Team, Frank and Rob Paterson (CFO)

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-YC1

#anz

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We require a true business side BA with amazing stakeholder skills to join our small transformation team. This is an 8-month contract (with possibility to extend).

You will be straddling both business and tech, to review a minefield of data. Understanding source systems and mapping this data. You will be interacting with many business stakeholders and working with both our business project team and tech teams to get under the hood of data requirements. Of course there will be other BA deliverables along the journey, for eg. extrapolating user stories, process mapping, business testing. 

To be successful in this role, you will need 

• High level of structured and critical thinking to synthesize data from several systems and map those into receiving system. Understanding transformation requirements.
• Work extensively with business to identify data which requires cleaning and proactively solutioning how to lessen the business load required to clean data.
• Conduct discovery workshops with the business to understand their needs, and document in a way that will facilitate prioritisation of their requests versus other projects
• Capture and document business requirements via workshops, meetings and other interactions with key business stakeholders
• In conjunction with input from the Product Owner and development team, lead the crafting of functional designs that can both be understood by the business and actioned by the development team
• Be capable of working and executing projects in Agile environment
• Possess superior stakeholders skills and ability to engage with business at varying levels.

• Newly created position - Make an impact by optimising their Billing system (OneBill) 
• Located in the heart of the CBD, 5 minutes from Museum station - Full time permanent role - Hybrid work option
• Leading Global ICT Managed Services Provider for the Enterprise market. 
• Growth opportunity - Join a team of senior professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?  

Our Client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised connections for every user. Their solution is a Network-as-a-Service proposition that is user-centric, creating a per-user private high-speed network that is available, secure and performance optimised, for authorised users regardless of their location. 

They have received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Business System Analyst to provide strategic system support to our Client Services Divisions. Reporting directly to the Head of Client Services, you will play a critical part in establishing, designing, configuring, and maintaining their global operating system, OneBill.  You will work cross functionally translating requirements into design, and ensuring seamless integration with existing infrastructure including billing, end to end order fulfilment, helpdesk, and support. Your responsibilities will involve but are not limited to:  

• Ensure accurate configuration of data and systems for automated, timely billing, receivables, and reconciliation. 
• Customise reports, notifications, and dashboards for stakeholders, providing insights to highlight key metrics (eg: forecasted revenue, aged debt, and more to trigger actions for informed decision-making.   
• Establish business rules for customer registration and maintenance, ensuring accurate billing for subscription changes and upgrades/downgrades. 
• Collaborate with Supply Chain to design end-to-end order fulfilment processes on OneBill.  
• Implement system workflows for Helpdesk operations, managing service requests, ticket allocation, and tracking for resolution. 
• Collaborate with stakeholders to design data interfaces and integration methods with other systems, enhancing information flow and accuracy. 
• Provide user support, training, and troubleshooting for system queries and technical issues. 
• Maintain corporate telephony system functionality, including call centre workflows and user group configuration for incident management. 
• Conduct data quality control measures to ensure accuracy and reliability. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone that thrives in a SME environment eager to make their mark in an evolving landscape and drive process improvements. We are especially interested in candidates who possesses the ability to think strategically and is capable of turning data into meaningful insights. If you are someone who values quality, pays attention to detail, and comprehends the long-term impact on business success, we want to hear from you. 

• Degree in Information Technology, Business Administration, Accounting, or a related relevant field  
• 3+ years' experience in a technical business analysis or related role (ERP, Accounting of Finance related system). We welcome a broad range of applications, please apply if you are interested.  
• Excellent personal presentation and strong written & verbal communication skills 
• Proven experience in providing software technical support and system administration. 
• Strong attention to details and the ability to manage projects. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call.  

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Role Purpose

Wood Mackenzie Power and Renewables provides a one-stop integrated subscription, analysis and advisory service for companies in the energy and related sectors, enabling our clients to make the best decisions within a constantly evolving global energy industry.

We are looking for a Power Market Analyst or Senior Analyst (depending on qualifications) to join our dynamic and expanding team in Sydney.   The successful candidate will join our cross-technology team in downtown Sydney and be responsible for power market analysis, thought leadership and client engagement, and business development for the Australia market. He or she will use cutting-edge power dispatch models, engage industry executives on key market trends and forecasts, and deliver high-impact and original research to clients.   

Joining a global team of over 100 power and renewables experts, you will quickly contribute to our power research in Asia Pacific.  You will analyse the impact of latest policies and investments with our regional power models, develop technology and power price outlooks, coordinate with experts and stakeholders to optimise forecasts, and work on latest modelling advances such as battery revenue outlooks.  

With guidance and reasonable inputs from the Research Director, you will also independently prepare high-quality, insightful reports, publications and presentations to influence clients’ business decisions. Through research trips, client interactions and industry events you will have opportunity to build and maintain relationships with a range of clients and other experts in the power & renewables industry. You will stay informed on key market trends and implement the latest ideas into power modelling and research reports.  You will also play an important role in our commercial strategy including building new content, and managing teams to support global and local clients manage investments in the Australian market.

This role includes industry-leading skills training and learning opportunities and has excellent career development potential for thought leadership, power modelling and strategy roles in the power & renewables industry.

Main Responsibilities

• Thought leadership and analysis of the Australia power & renewables market
• Managing and updating regional power dispatch models and price forecasts
• Engage clients and industry leaders to understand market trends and solve challenges

#LI-HH1

Squiz is looking for an IT/Application Support Analyst to join our managed services team. Supporting Squiz’s clients across our various products. We are open to background and experience but ideally 1-2 years experience in a similar support role within a software/applications environment.

We do not expect you to know our products, we will train you!!!

This role is open to location but you must be comfortable working Sydney timezone covering core hours 10am-6pm.

You will work as part of a global team and although we don't expect constant out of hours work we do require some flexibility.

Must have:

• Strong problem-solving skills.
• A qualification in Software engineering, programming, computer science or information technology.
• Familiar with the concepts of ITIL Service Management principles.
• Naturally curious and interested in debugging problems.
• Proficiency in Java, Git, and RESTful APIs.
• Familiarity with Web Development.
• Confident communicator that can communicate technical issues, in a way clients can understand while providing exceptional customer service.

Here’s what would be nice to have:

• Familiarity with JavaScript/JQuery.
• Familiarity with Node.js.
• Familiarity with a CMS equivalent system will be an advantage.
• Implementing and working with APIs.
• Experience with Jira ticketing system

What you will bring to the team:

• A positive can-do attitude
• An inquiring mind that drives you to learn and challenge yourself.
• Pride in your work.
• Sound time and task management skills.
• High level of attention to detail.
• Ability to collaborate effectively within a team.
• Strong written and verbal communication skills.

Note: We are unable to sponsor for this position, only apply if you have full working rights.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

BizAnalytics is a trusted brand, and a trusted team.  We’re part of the wider Innovation and Growth team, and are jointly responsible for growth, and um.. innovation!  Primarily, we’re about improving customer journeys at all stages of the insurance lifecycle, bringing a customer and product lens to BizCover’s decision making, to grow at scale in our Australian, and overseas, businesses.

We span the whole value chain, and a complete set of data skills, and drive value through insights, driving change, enabling better management decisions, and automating decisions with AI (and Machine Learning) live into our business.

As an Insights Analyst you will be analysing and interpreting complex data to identify, measure and achieve positive value across BizCover's value chain.  This will involve touching all the core functions, whether its partnering with marketing to optimize campaigns and target audiences, with product teams to find new markets and understand our insurers’ potential, or with the broker teams to find interesting ways to engage insurance experts, and more!

• Driving BizCover with data.
• Collaborating across our business with everyone from Marketing, Finance, Operations, Product, Digital, Tech, pretty much the whole company
• Investigating and finding ways to drive growth and innovation.
• Telling visual stories with data, that really explain the problem and opportunity, shaping narratives and presenting data visualisations, bringing senior leadership on the analytical journey.
• Interpreting data using analytical and statistical techniques and deriving impactful insights based on trends and patterns.
• Working through the whole analytics lifecycle; researching insights, testing hypotheses, proving the value, and partnering with delivery and operations teams to integrate that value into how we do business.
• Working with a dream data stack – Snowflake, DBT, PowerBI.

• 2+ years’ experience doing analytics in two or more of the following subject areas: Financial services industry, marketing, operations, finance, distribution, logistics - working on commercial value outcomes.
• Strong analytical and problem-solving skills with the ability to organise and analyse significant amounts of data accurately.
• A strong documentation ethic and concise business writing skills.
• Confidence presenting results to senior management.
• Fluency in communicating data insights (Methods, Results & Actions) through visual tools and presentations.
• Thrive in a collaborative environment and enjoy working as part of a team.
• SQL coding experience
• Experience with some kind of data visualisation tool such as Power BI, Tableau, Qlik, or are a whizz with Excel

Bonus points if you have:

• Experience in A/B experiment design and measurement
• Tertiary qualification in a relevant numerically heavy subject (maths, finance, stats, psychology, etc.)
• Experience mapping, and designing metrics, to measure and improve business processes.

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office.
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better

NA

This for Contract Extension of Haoran Yang (Kevin) U452120

We have an exciting opportunity for a Senior Risk Analyst (SRMA) with Quantitative Risk Assessment (QRA) expertise to join our busy and expanding Sydney-based Infrastructure team, who are advising clients on a range of high-profile infrastructure projects across Australia. This role will suit a Senior Risk Analyst who is skilled in developing QRAs from a rail, aviation, water/utilities, energy or defence background with proven experience of QCRA and QSRA compilation and a detailed understanding of risk management processes.

The Senior Risk Analyst will coordinate the compilation of the necessary project and risk data, model this at a package and project level to provide probabilistic certainty to the project. The SRMA will provide reports on the QRA modelling and scenario outcomes.

The primary purpose of the role is to lead the QRA risk modelling function on a complex infrastructure project. In addition to providing quantitative risk modelling assessments, the SRMA will be required to undertake sensitivity and scenario analyses. 

The SRMA will work with the PMO and Delivery Teams to collate all QRA inputs. The SRMA will ensure the quality and validation of all inputs and that all outputs are accurate.

The main duties of a Senior Risk Analyst is:

• Conduct QRAs to inform project contingency levels and track risk exposure.
• Provide QRA sensitivity and scenario modelling analyses.
• Candidates will have an expert level proficiency in Microsoft Excel.
• Produce risk dashboards, reports and PowerPoints, in a timely manner, to support the presentation of QRA results.
• Candidates will ideally be proficient with data visualisation tools such as Power BI, Tableau or similar.
• Be able to model cash flows across time and calculate escalation impacts.
• Monitor overall risk exposure and assess against the remaining risk budget.
• Analyse QRA results to reflect variations and trends, as well as highlighting areas of concern.
• Comply with corporate risk management standards, policies, and procedures.