Total 216 job vacancies in mascot

• To meet and greet all guests as they arrive and depart the First Class Lounges
• Ensure guests are entering the correct lounges with understanding boarding passes. 
• Repetitive heavy lifting of passenger luggage's 
• Ensure guests are dressed to an appropriate standard in the lounges
• Handing over to other departments VIPs checking and any additional relevant information or request to ensure smooth customer experience.
• Explain airport and lounge facilities to guests and answer any questions, including applicable flight information.
• Occasional assistance with Qantas Hosts/F&B Departments 
• Ensure, apply, and respect grooming, performance and conduct standards at all times.
• Regular checks of the foyer, cleaning of curbside (if required) and ensure the Premium Check in Suite is kept presentable at all times.
• Assist with any additional dutuies required by management/Qantas
• Attend staff meetings and training sessions as required.
• Meet & Greet customers at kerbside and assist with their luggage to the check in suite

Our Food & Beverage Hosts are responsible for creating a welcoming atmosphere for guests into the lounges restaurant spaces. The primary duties include greeting guests, managing guest table allocations, coordinating with staff, and ensuring a seamless dining experience. The host plays a critical role in setting the tone for the guest's experience from the moment they arrive until they are seated.

• Greet and Welcome Guests:

  • Warmly greet guests upon arrival, ensuring they feel welcome and comfortable.
  • Escort guests to their tables and provide menus.

• Manage Reservations:

  • Handle guest reservations and coordinate the seating plan to optimize table occupancy.
  • Monitor the dining area to anticipate guest needs and manage seating efficiently.

• Coordinate with Service Staff:

  • Communicate with servers and kitchen staff to ensure timely service and accommodate special requests.
  • Notify servers of any special guest needs, such as dietary restrictions or celebrations.

• Customer Service:

  • Answer guest inquiries regarding the menu, services, or special offers.
  • Address guest concerns or complaints in a professional and timely manner.

• Maintain Front-of-House Cleanliness:

  • Keep the reception and waiting areas clean and organized.
  • Monitor the cleanliness of the dining area and inform the cleaning staff as needed.

• Assist with Guest Payments (if required):

  • Help process payments when necessary or ensure that guest checks are handled promptly by the service team.

• Support Daily Operations:

  • Assist in preparing the dining area for service, including setting tables and ensuring everything is in place.
  • Perform other duties as assigned by the Restaurant Manager or Supervisor.

Applicants must be able to work a rotational roster including evenings, weekends and public holidays. 

Are you a master of first impressions?  Do you have a passion for hospitality and enthusiasm for working with people?

Pullman Sydney Airport is looking for a Full-Time Guest Service Agent to join our friendly and dynamic Front Office Team.

• Delivering exceptional, personalised & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome.
• Attending to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction.
• Checking guests in and out and maintaining their account using our PMS, Opera.
• Answering guest queries in a positive and effective manner.
• Daily liaison with departments such as food & beverage and housekeeping for guest movements, requests and activities.

A Cook is responsible for supporting the culinary team in food preparation, cooking, and maintaining the kitchen's cleanliness and organization. This role serves as a foundational position for individuals looking to start a career or progress in the culinary arts.

Key Responsibilities:

Food Preparation: Assist in the preparation of ingredients, including chopping, slicing, dicing, and measuring. This may involve both cold and hot kitchen tasks.

Cooking: Execute basic cooking techniques and methods under the guidance of senior chefs. This can include grilling, frying, baking, sautéing, and more.

Recipe Execution: Follow established recipes and instructions for the preparation and presentation of dishes.

Assistance in Plating: Assist in the assembly and plating of dishes, ensuring they meet the established standards for portion size and presentation.

Cleanliness and Hygiene: Maintain a clean and organized work area. This includes proper storage of ingredients, cleaning utensils, and following hygiene and sanitation standards.

Inventory Control: Help monitor ingredient inventory levels and report shortages to the kitchen supervisor or chef.

Learning and Development: Continuously learn and improve culinary skills by seeking guidance from senior chefs, attending training sessions, and practicing cooking techniques.

Adherence to Safety Regulations: Follow kitchen safety rules and guidelines, including the safe use of kitchen equipment and handling of hot items.

The Cook role is a great entry point for those looking to build a career in the culinary arts and give you the knowledge and skills for career progression.

We are seeking multiple Full time - Chef De Partie,  to join our team immediately and provide efficient, friendly and professional service to all of our lounge guests. We have opportunities available in our al la carte and buffet environments.

All of our roles are focused on exciting our guests with flair and enthusiasm and demonstrating a genuine passion for customer service.

Duties;

• Support the Executive Chef in Food preparation, ordering and team development to exacting Lounge standards.
• Ensure strict stock rotation and minimum wastage.  Have stock control procedures implemented and maintained.
• Work with and co-ordinate the work of apprentices in the preparation and production of food as required.
• Assist with managing team members - performance and leading by example. 
• Responsibility for your designated area, as well as anticipation of guests needs
• Prepare and present with flair, all menu items for buffet, a la carte and tray service as required to Lounge standards and within budget controls
• Ensure Food safety standards are met in all stages of food cycle- delivery, storage, preparation, cookery, service and rotation. 

About the role;
We are seeking multiple Kitchen Hand to join our team within the Qantas Lounges by Accor at the Sydney Domestic Airport. Reporting to the Executive Chef, you will be responsible for the efficient and effective operation of the Kitchen department. 

Duties;

• Action cleaning duties within the kitchen, food preparation areas and scullery
• Operate dish washing machine as per instruction manual
• General pantry duties and maintaining cleanliness of pantry, fridges and freezers
• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• Ensure correct handling of chemicals and equipment as per manufacturers instructions.
• Prepare mise-en-place as required
• Promote a safe workplace by recognising hazards and promoting general WHS practices
• Rotational roster