Total 21,402 Manager Full-time job vacancies

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?  

So much! Check out some of the benefits below:  

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability 
• Free and comfortable GYG uniforms and exclusive merch 
• Heavily discounted GYG meals 
• Comprehensive training and support to set you up for success 
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

• Leadership or supervisory experience in a fast-paced environment 
• A track record of providing outstanding customer service 
• Completed or willingness to complete Food Safety Supervisor certificate 
• Completed or willingness to undertake Responsible Service of Alcohol course 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Fulfilment Manager  | Dan Murphy's Sydney Eastern Suburbs | Add to our expertise

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Leading by example, you will support your team by motivating and coaching to deliver exceptional return to work outcomes. You will continue to develop your multidisciplinary team and provide encouragement in an inclusive and collaborative space.

Thrive in a culture where high performance is recognised, valued and celebrated. Join a fun and social team, enjoy a calendar of health &wellbeing activities, a fitness passport, exciting industry events, ongoing professional development and community volunteering opportunities amongst many other perks.

With flexible work hours and a hybrid working model; make an impact your way.

• Lead a team to deliver consistent high quality customer service evidenced through customer satisfaction, repeat referrals and achievement of SLAs;
• Identify and implement innovative operational improvements;
• Develop business and facilitate growth opportunities;
• Recruitment, induction and training of new team members;
• Participate in key account meetings and leadership forums;
• Undertake monthly supervision with direct reports;
• Drive an engaging workplace culture.

This role sits within our Afterpay / Clearpay (UK Brand) Customer Service team and will play a key role in ensuring we meet our Service Delivery obligations specific to a number of speciality global processes across a number of different aspects of Customer Service Support (such as Social Media, Payment Investigations and Remediation activity when required). 

We are passionate about delivering an effortless customer experience measured through fast and easy resolution. This role leads a team focused on solving customer problems every day. As a CS Global Support Team Leader you will have accountability for the performance of a local team alongside a 24*7 offshore team(Partner based). 

Given the constantly evolving nature of our business and operation; the scope of processes cared for within the Global Support team will likely evolve over time

Primary reporting line: 

Customer Service Operations Manager

Key responsibilities:

• Responsible for the service delivery (measured through Time to Resolve, Average Speed to Answer, QA and Productivity goals) of key Customer Service (CS) speciality processes; primarily focused on Social Media servicing channels and Payment Investigations service contacts. 

• Play a key role in identifying internal tech incidents impacting customers / service delivery and partnering with Global CS leaders and the wider Operations community to build and implement remediation plans as required from Tech incidents. Liaise with other functions as needed to solve issues from time to time (Product, Marketing, Legal and Compliance)

• Run the Global Support Team; participate and lead  daily, weekly and monthly operating rhythms that drive our CS engine; such as daily huddles, team meetings and weekly, fortnightly and monthly process performance reviews both internally and with Partner teams as required

• Coach, performance manage and support the development  as per guidelines for direct reports and work in consultation with Partner TLs / Managers to ensure Parter team members performance meets expectations

• Prepare weekly/monthly Operations reports and lead partner performance reviews as needed

Customer Experience Manager  | Dan Murphy's Wollongong North | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
 

Store Manager |  Dan Murphy's - Currambine | Share your passion

Dreaming big? Don’t sleep on this opportunity! We’re looking for a self motivated Store Manager who leads from the front. As one of our driven leaders you’ll share your passion with those around you and empower your team to deliver memorable experiences for our customers. At Dan’s you’ll be surrounded by knowledgeable and passionate people who will support your journey of growth (and adventure!)

The ROLE:

• Empower your team through inspiring communication and leadership
• Utilise your commercial acumen and strong strategic planning skills to drive your team to achieve budgets and KPIs
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
• Act as a role model and a visionary, creating excitement around team development, business initiatives and customer experience
• Make the best use of the extensive resources and support to help you grow as a leader and build your team through training and development

The YOU:

• YOU lead the way for your team; creating memorable customer moments is in your DNA
• YOU know how to make the team and customers feel as passionate about our product as you are
• YOU have great experience in the retail, sales or hospitality leadership world and want to join a business where you can dream big about your next career move
• YOU know how to juggle - multiple priorities that is!
• YOU have an entrepreneurial spirit and feel driven to make better happen for your career and for the careers of others

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Customer Experience Manager  | Dan Murphy's Western Sydney | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.