Total 9,472 Manager job vacancies in Melbourne or Sydney

Our ambition is for customers to understand and value their cover and be confident that we’ll be there when they need us most. As an Innovation and Propositions Manager, you will be focused on bringing this ambition to life for members in our Group life insurance channel.

You will be responsible for ideating, supporting, and executing our propositions strategy and roadmap. This means developing and deploying a range of initiatives/programs to support our members and superfund partners.

This role is a 9-month contract, working flexibly from our Sydney office.

In this role you will: 

• Use Google Sprint, Human-Centered Design, LEAN project methodologies, and your own strategic problem-solving skills to lead the development of prioritised solutions into propositions and prototypes.
• Be involved with creating an idea, to design, evaluation, customer journey mapping, problem statements, through to build, execution, and implementation (take to market).
• Monitor and manage member response through data and proposition evolvement.
• Apply the right research frameworks to incorporate customer/partner feedback to continuously refine TA’Ls Health proposition, Member Engagement proposition, and Employer propositions according to customer needs.
• Monitor and analyse market developments to help manage the portfolio of propositions and pipeline of new opportunities.
• Lead concept testing and user testing to validate and iterate propositions and prototypes – along with developing a business case, submitting for technology prioritisation/estimation and funding.
• In co-ordination with relevant teams across TAL, develop and pilot innovations that involve specific engagement initiatives/programs, together with our superfund partners following TALs innovation playbook.
• Work together with our Group Partnerships Team in engagement with superannuation funds to secure buy-in in delivering proposition(s) and innovations within agreed timelines.
• Present new concepts, frameworks, approaches, and propositions to internal and external stakeholders on an ongoing basis.
• Facilitate workshops with key stakeholders, including senior stakeholders.

• Lead the delivery of 4-5 project (retail) roll-outs simultaneously.
• Complete key cost management reports in a timely manner as dictated by the PM/ CM.
• Communicate any potential risks or opportunities with the Client on specific projects.
• Manage Client expectations through excellent communication.
• Always maintain the highest standards of Governance and Quality Assurance.
• Contribute to the overall improvement of service offering to the client
• Apply commercial acumen to projects and support the client through the decision-making process to deliver a project that not only provides value for money but also delivers a sound commercial outcome.
• Setting budgets for Client.
• Managing our existing key client relationships.
• Take responsibility for your own deliverables and ensure all commitments are completed.
• Working closely with our wider Woolworths team and providing support where required. the development of the business plan and take ownership for the delivery of the P&L targets.
• Demonstrate our Purpose, Vision & Values in your everyday activities, setting an example for excellence.
• Contributing to innovations and potential improved approaches with our service

Team 

Serving public sector and other customers with regulatory needs is an integral part of ServiceNow’s business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many federal, state, and local government agencies in Australia. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents, ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our customers. 

Role

In this role, you will be responsible for the success of Australian and New Zealand customers with regulatory and enhanced data security needs. You will work directly with these customers, industry partners, and internal teams to understand their pain points and grow the business. You will own the P&L for our ServiceNow Protected Platform – Australia (SPP-AU), our local regulated cloud for ANZ. As the owner of this environment, you will develop the product strategy, stay abreast of changing government regulations around data, cybersecurity and AI and maintain the product roadmap. In addition, you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve this specialized segment of customers.

Reporting to Product Lead – Emerging Markets, Regulated Markets & Public Sector Industry, you will be a key member of a team that drives the growth of ServiceNow’s public sector business.

What you get to do in this role

• Understand the unique needs and pain points of ANZ Public Sector and other regulated customers
• Be an evangelist on our cloud offerings in ANZ, conducting discovery, collecting customer feedback, understanding common asks and prioritizing needs across the ServiceNow portfolio
• Influence and coordinate across sales, legal, security, marketing, FP&A and other product managers to deliver the best experience for ANZ regulated customers
• Define and execute product strategy and roadmap for the SPP-AU environment
• Drive P&L accountability for the SPP-AU environment
• Support monitoring competitive intelligence as input into product strategy
• Serve as a subject matter expert and central point of contact for company-wide programs relevant to SPP-AU

Your Career 

We are currently recruiting for a Renewals Team Manager to lead a team of Renewals Sales representatives across ANZ.  This role requires a collaborative leader with initiative who will drive towards achieving an annual revenue target related to renewals bookings. You will partner with field, channel, operations and other functions to build strategies which promote and secure growth across our ANZ customer base. The successful candidate will have a track record of achieving goals and revenue targets. And will be committed to supporting the growth of the early-mid career reps within the Renewals Sales team.  

Your Impact 

• Manage the overall day to day renewal operations of assigned direct reports and districts within the ANZ area

• Motivate your direct reports to drive pipeline development and revenue through renewal sales efforts leveraging the channel community 

• Ability to accurately forecast to leadership teams and drive a committed number on a weekly, monthly, and quarterly basis

• Coaching and development of team members

• Supervise and assist direct reports on large deals through to completion

• Track and evaluate the activities of your direct reports based on key metrics and goals set by Leadership

• Collaborate closely with ANZ Leadership to identify strategies to achieve sales goals and uncover new, high value opportunities alongside renewals

• Form part of the JAPAC Renewals leadership group to build and set the overall theatre Renewals Sales direction and strategy

• Provide support for renewal related escalations within your assigned districts