Total 1,687 Senior Executive job vacancies in South Melbourne

The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.

Accountabilities include:

• Manage a portfolio of complex life insurance claims in a proactive, cost-effective manner

• Ensure accurate claim assessment in line with policy terms and conditions

• Gathering and interpreting relevant information to form an appropriate claims strategy

• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner

• Work collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other stakeholders

• Provide support to the team, through guidance on the claims management process, procedures, contract requirements

• Role modelling effective case management and best practice portfolio management

• On an as needs basis support the Team Manager with the development of less experienced Claims Consultants

• Delivering exceptional customer service

Who we are:

The Marketing Practice is an agency for the new, integrated era of B2B.  

• We have nearly 400 B2B specialists globally, helping tech leaders create more sales today and better growth long term.  
• Our clients are some of the world’s biggest tech brands and fast-growing challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. 
• Our success comes from identifying, recruiting, and developing talented people like you. A job at TMP offers the chance to build on your capabilities every day, learning from the leading specialists you’ll work alongside. 

Now, we’re looking for a Senior Creative Strategist for our small but mighty APAC team, based in Sydney.  

Purpose of the Role:

The main role of the Senior Creative Strategist is to be the local creative lead for our APAC portfolio of clients. You’ll ensure that our creative work in the region is compelling and effective, translating our clients’ needs into creative outputs and campaigns. 

You’re a sharp thinker with excellent ability for clear, concise communications. You have a strong background in copywriting, are comfortable with detailed subject matter, but can also step out of the detail and recognize the overarching narrative we’re building for clients. You’re comfortable developing all kinds of creative assets and presenting them to clients. You’ll be drawing on the experience and capabilities of our global creative team, but expected to work independently as a confident, local specialist. The Senior Creative Strategist will be involved in scoping and selling creative projects to clients, as well as collaborating across functions – especially creative, strategy, client services and media – to bring fresh thinking to all kinds of campaigns. 

This would be an ideal role for an ambitious Senior Copywriter, Content Strategist or Associate Creative Director looking for more flexibility and responsibility. 

Your Role within the APAC Team

• Help creatively lead the APAC client portfolio, championing creativity, quality and effectiveness with the team and with clients. You’ll be involved in producing the work directly but will also collaborate with other global creatives and act as a point of QA for local freelancers. 
  So that: Clients and colleagues are convinced of the value of creativity and our ability to deliver ground-breaking solutions. 
• Think outside the box and challenge the status quo. Bring fresh ideas from around the agency and the industry that push our clients’ thinking. 
  So that: We’re addressing marketing challenges in effective and innovative ways. 
• Be a solution designer: inputting early into projects, working on the project scope, challenging our strategy work and creative briefs, and supporting the team with cost estimating. 
  So that: Creative and strategy work in APAC flows smoothly, with clear briefing, timings and guardrails to ensure success. 

Your Role for our Clients

• Be a trusted advisor to the clients, continually advocating for the value of creativity. 
  So that: Our clients understand the value of clear strategy and distinctive creative work and support us with what is required to achieve it.  
•  Build and maintain relationships with key stakeholders within our clients’ businesses, such as senior marketing leaders, sales leads, product experts and brand teams. 
  So that: You have a deep understanding of clients’ needs and tensions – spotting opportunities to solve problems and bring in more business via creativity. 
•  Constantly look for new ways to solve our clients’ challenges – being proactive in taking fresh ideas and opportunities to them and making them feel like part of our team. 
  So that: We are their first port of call for any marketing challenge, and they continuously share our work among their colleagues. 

Your Role for TMP

• Be commercially aware, looking for opportunities to increase our creative work and understanding how creativity fits into all of our group services – including demand generation, ABM, partner marketing and brand programs. 
  So that: We ensure the team remains commercially effective and maintains a steady pipeline of creative work, maximizing our share of spend. 
• Regularly share work and insights with the rest of the agency, as well as bringing the best ideas from other regions back to APAC. 
  So that: We can develop the strength of our creative & strategy offering in APAC, broaden the services we offer to clients, and are able to scope and sell work effectively. 
• Starting to proactively identify growth opportunities within the existing work in APAC. Get involved in proposals and pitching as the ‘voice of creative’ for the region. 
  So that: Your detailed client knowledge translates into greater commercial impact for TMP. 

Who you are

• 5+ years of experience in complex copywriting, content strategy and/or creative strategy. A strong understanding of the B2B technology sector is advantageous. 
• First-rate copywriting skills, especially dealing with complex subject matter. 
• Proven experience at creative concepting and developing successful creative campaigns from concept to market launch. 
• Excellent communication (written and verbal) and interpersonal skills with the ability to build strong client relationships. 
• Ability to work independently and as part of a team in a global environment. 

What you will need

• passion for exciting marketing and engaging creative work 
• A strategic mindset with a focus on achieving measurable results for clients. 
• Strong presentation and communication skills  

What we offer in return

• Generous holiday allowance - at TMP we call this Plentiful PTO, and we typically see people take between 25-30 days per year. 
• Shutdown between Christmas and New Year. 
• Parental leave: 12 weeks’ full pay for primary carers and an additional 50% pay for 12 more weeks. eate a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

As an employee of The Marketing Practice, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown that some individuals are less likely to apply for jobs unless they meet every qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Bitcoin Platform 

The Bitcoin Platform team develops infrastructure for Block to send, receive and custody bitcoin by operating a stack for both cold, hot, and lightning wallets. Our goal is to bring bitcoin to people around the world, unlocking previously impossible use cases to accelerate a world built on better money. The team is composed of engineers that specialize in backend, security, and blockchain engineering.

Bitcoin Platform Engineering is composed of two teams: Custody and Trading Engineering. We're responsible for managing and improving our hot and cold Bitcoin wallets, handling transfers in and out of our wallets, and working on next generation Bitcoin technology and features like running a Lightning network node. You will be responsible for designing, building, troubleshooting and improving Bitcoin platform features, services, and infrastructure. 

Just like Bitcoin, we are decentralized with team members across the U.S. and Australia working together to shape the future. We're scaling quickly and are excited to continue to grow the team this year! 

We are looking to hire an ambitious Senior Strategist who is intellectually curious and culturally connected; who can develop inspiring strategies that deliver against our vision of putting social thinking at the heart of marketing; and contribute to the development of world-class ideas worth talking about.

Key to the role will be the ability to develop and draw the dots between brand strategy, comms strategy and content strategy.

The Senior Strategist will work closely with clients and the internal teams to provide strategic leadership. Help to define clear marketing goals, develop strategies for achieving the goals, contribute to and nurture great ideas, and help measure the performance and drive optimisation of strategies over time.

Key responsibilities:

Strategy & Trend Development >

• You understand the world of brand, digital and social marketing, including deep knowledge of platforms and social media. You spot and leverage trends to surface powerful insights and develop effective strategies
• You develop strategic frameworks and wrangle data, to analyse performance and draw clear and compelling conclusions

Teamwork and Relationship Management >

• You work closely with a lot of departments and you need to bring people together in order to achieve our vision, and set ourselves apart from our competitors.
• Together with the account teams and creatives you develop strategies, write briefs and help develop strong socially-led ideas. 
• You collaborate with our Research and Insight team to develop measurement frameworks and help to design research methodologies to track the performance of our activity

New Business/Commercial Activities >

• You contribute to new business efforts through marketing initiatives and pitching
• You are a curious and creative thinker, astute when it comes to identifying insights and able to craft inspiring briefs for our potential clients.

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a 'can do' approach.

Your skills and experience:

• You have a minimum of 8 years experience in strategy, in leading creative agencies. 
• You are adept with sourcing and crunching data to surface insights, working independently and being an original thinker who shares your knowledge and insight. 
• An irrepressible passion for social and continued learning.
• You can build and maintain strong relationships internally and externally, based on credibility and trust. 
• You are a clear and confident communicator, able to craft a strong narrative and present persuasively.
• Other people will describe you as creative, curious, collaborative, proactive, resourceful, flexible, open, accountable, and someone who always acts with integrity. 
• You are an enthusiast and energetic personality that likes to contribute to the agency culture. 

Who is We Are Social?

We Are Social is a socially-led creative agency: Over 1000 social experts in 15 offices around the world proving the power of social thinking to drive business value. Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We love to help smart brands immerse their stories in the real conversations their audience are having. How do we do that?

We put social thinking at the centre of what we do.

We connect people and brands in meaningful ways.

We create ideas worth talking about.

We Are Social.

At We Are Social we love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising. Learn more about our culture and our work.