Total 310 Senior Executive job vacancies in Keilor North, Victoria

Position:  Senior Cloud Platform Specialist

Datacom Location:  Melbourne, Perth, Brisbane and Canberra

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (Your Why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our offices are based in Melbourne, Perth, Brisbane and Canberra and we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** Please note that to be successful in this role you will need to be an Australian Citizen to be eligible for Baseline/ NV1 Security Clearance **

What You’ll Do

As the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience working in a multi-tenanted Cloud environment
• Experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM
• Experience with automation languages, practices and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

As a Senior Collections Officer, you will negotiate payment plans, manage overdue accounts, assess for legal escalation, and handle financial hardship cases. You’ll also oversee accounts in liquidation or bankruptcy, address escalations, and maintain compliance with debt collection laws while collaborating with the team.

What you will be doing:

• Work directly with customers to negotiate affordable and sustainable payment arrangements that aim to bring overdue accounts back into good standing.
• Employ skip tracing techniques and tools to locate customers
• Conduct thorough reviews of accounts, analysing payment histories, previous collection efforts, and current financial status to determine the best course of action for recovery.
• Assess when accounts should be escalated to external solicitors or collection agencies for legal action. Prepare and present supporting documentation, including payment history, due diligence, and any efforts made to resolve the debt before escalation.
• Evaluate and manage financial hardship cases, conducting Statements of Financial Position and determining the best solutions for both the customer and the business.
• Handle administrative tasks related to accounts under liquidation or bankruptcy
• Be the first point of contact for escalated cases, resolving complex or sensitive customer issues with professionalism and expertise.
• Collaborate effectively with team members to provide guidance on challenging accounts.
• Maintain accurate and detailed records of customer interactions, payment plans, and legal processes. Regularly report on account statuses, escalations, and recovery progress to the Collections Manager and Head of Collections.
• Stay informed of relevant laws and regulations related to debt collection, bankruptcy, and financial hardship to ensure all actions comply with industry standards.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

This is an exciting time to join Datacom as we look to grow our ServiceNow practice in Australia. As a ServiceNow- Senior Functional Consultant, you’ll be the conduit between the client’s business users, stakeholders and the implementation teams. This is a challenging and rewarding role to grow your existing analysis, design, communication and diplomatic abilities. You’ll be comfortable in front of clients at all levels as you’ll be leading workshops, eliciting requirements, crafting solutions and articulating Workday concepts.

Our offices are based in Adelaide, Brisbane, Canberra, Perth Melbourne and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as a ServiceNow - Senior Functional Consultant, you will be across multiple projects with high profile clients.

You will lead ServiceNow workstreams for multiple clients, from requirements gathering, design, configuration and support activities. You will then lead testing activities, knowledge transfer sessions and user training.

The successful candidate for this role will be seen as an expert in their field and will have demonstrated experience and success in a similar, client facing role.

Additionally, we’re looking for the following -

• Strong ServiceNow technical knowledge and configuration skills
• TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
• Knowledge and certification of any other modules
• Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
• Previous implementation project experience
• ServiceNow Functional Certifications and CSA desirable
• Outstanding stakeholder management and communication skills
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly.

The Presentation team creates award winning visual stories, illustrations and graphics for The Age, Sydney Morning Herald, Brisbane Times and WAToday.

We work alongside the country’s best journalists, photographers, video producers and editors to produce industry-leading visual content that informs and engages our audience.

The role of Senior Visual Designer reports into the Creative Director. The primary focus will be to elevate the visual treatment of marquee storytelling, including investigations and exclusives.

Day to day you will:

• Work alongside Journalists and editors on visual content for news and features
• Create digital artwork and illustration for premium stories
• Be audience centric - put our audience experience first and foremost
• Regularly identify potential for visual stories and generate original ideas Employee responsibilities
• Work quickly and accurately to ensure deadlines are met
• Be a supportive member of the team, providing assistance and advice to others when applicable
• Keep abreast of industry best practice

Please include a portfolio of your work in your application

We have an opportunity for a Client Experience Executive to join our team on a 12-month paternity leave contract. In this role, you will be responsible for the tracking and delivery of client projects, ensuring our customers have the best possible experience with Nine.

The work you will do will contribute meaningfully to our ambition to become the partner of choice for Australian brands and deliver world class media and marketing solutions to them through our content and distribution platforms.

You will work collaboratively across different divisions within our business from content partnerships, through to creative and production to consistently deliver project outcomes that meet and exceed client expectations. Through a thorough understanding of our customers’ needs and goals they will ensure quality in execution. You will also be looking for ways to optimise a client’s experience to deliver valued and memorable customer interactions which deliver commercial outcomes.

Day to day you will:

• Work as an expert project manager to ensure you deliver a market leading experience to our clients. You must be highly organised and capable of managing multiple teams and projects at different stages
• Gain a solid understanding of our client project objectives so each individual project is executed efficiently with great attention to detail. Be a problem-solver who can act quickly and effectively. 
• Effectively manage conflict resolution, and compliance on client deliverables
• Deliver collateral to demonstrate the effects of partnerships throughout active periods of campaigns as well as looking for opportunities to surprise and delight partners

Our Why 

Datacom Systems AU Ltd works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

The M365 Senior Engineer is responsible for delivering Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management that ties these together.

This role is based in our office in Melbourne, Vic.

What you’ll do   

The M365 Senior Engineer role is responsible for (but not limited to):

• Working with customers to transform their business through cloud first productivity and collaboration solutions for their digital transformation journey.
• Accurate and timely contribution to project reporting.
• Assisting with development of Cloud based solutions.
• Assisting with implementing adaptive life cycle (agile) project delivery methods suitable for Cloud solutions.
• Completing assigned projects activities while unsupervised or under guidance of the Project Manager if assigned.
• Delivering project tasks accurately and efficiently.
• Providing guidance and advice to subordinates within the latitude of established company policies in order to meet schedules and resolve technical problems.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards or unsafe work practices as per Datacom policy.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• 5+ years of related technical experience.
• Ability to work on assignments requiring considerable judgment and initiative.
• Understands implications of work and makes recommendations for solutions.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to frequently interact and network with a variety of stakeholders and team members within own area of expertise.
• Ability to work in large, collaborative teams to achieve organisational goals.
• Proven analytical and problem-solving skills.
• Excellent customer relationship building and management skills.
• Effective presentation skills with the ability to convey technical information across various levels
• Strong verbal and written communication skills with a wide variety of stakeholders.
• Consultative and planning skills.
• Bachelor degree in Computer Science, Technology or a related discipline.
• One or more Microsoft 365 Certified associate or expert certifications covering messaging, Teams, security or enterprise administration (or equivalent experience).

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

An exciting opportunity for a Senior Data Scientist to join a team who are dedicated to developing, building, and delivering data science products that offer valuable insights and tackle real business challenges,

As part of our team, you'll be at the forefront of gathering and analysing data, crafting and implementing data science models, and presenting game-changing insights to stakeholders. We push the envelope on what's possible, pioneering new and novel data science techniques.

Our team's focus areas include implementing generative AI to support our stakeholders, building recommendation and personalisation solutions, and forecasting key metrics to empower data-driven decision-making.

You will be a solid team player, who shows commitment to the team's purpose and effectively contributes and shares skills/knowledge with others. 

Day to day you will;

• Lead the design and implementation of advanced predictive models and algorithms.

• Analyse complex data sets to extract actionable insights that inform strategic business decisions.

• Provide strategic guidance to cross-functional teams, including marketing, editorial, and product development, to leverage data insights in decision-making processes.

• Lead data-driven projects from conception to execution.

• Oversee the development and optimisation of data pipelines.

• Drive innovation by exploring new data sources, tools, and techniques to enhance analytical capabilities.

• Mentor and coach junior data scientists.

• Share expertise and insights with stakeholders at all levels of the organisation