About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
JOB DESCRIPTION
Account Manager - Expression of Interest
TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking flexible and experienced Account Managers to join our team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fueling exponential growth through continuous innovation and improvement.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
- Competitive compensation package with performance incentives.
- Collaborative and supportive work environment fostering professional development.
- Opportunities for career advancement within a forward-thinking organisation.
- Fun and practical employee perks and discounts
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond
About the role
Team Global Express (TGE) are seeking a highly motivated and experienced Account Managers to join our teams based in Victoria, Queensland, New South Wales, Western & South Australia to help drive our business forward. This role will see you nurture and grow an existing client portfolio of accounts within mining/refining, heavy industry, produce and retail. You will also be required to use your hunting skills to bring on new business with the aim to ideally double the portfolio over time. You will be joining the organisation during an exciting growth phase, we’re on a journey of winning market share through building strong relationships with new customers and delivering exceptional customer service.
What you’ll do
- Identify and develop growth opportunities with customers
- Achieve assigned account objectives and sales targets
- Establish strong, long-term customer relationships
- Monitor account developments for emerging customer challenges and opportunities providing insights and account intelligence to develop innovative solutions that satisfy the customer needs
- Identify, develop solutions and innovative ideas in partnership with solutions teams and business operations to meet customer needs
- Take appropriate action when issues arise or the potential for issues present themselves.
- Communicate with major customers on a regular basis and respond to specific queries
- Act proactively as the strategic partner/ liaison between customers and Team Global Express
- Monitor sales performance metrics
- Understand customer profitability modelling and undertake data analysis to Improve yield per customer and implement cost recovery strategies.
- Ensure reporting, compliance of customer needs through CRM system.
- Be involved and lead tenders, bids, contract negotiations, renewals for timely completion.
What you’ll bring
Are you a proactive, tenacious and driven sales professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your sales skills in logistics? This could be the perfect role for you! As a resilient ambitious professional you will have a passion for customers, meeting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at TGE along with a can-do attitude this will set you apart.
Qualifications & Experience:
- Experience in logistics/freight is desirable but not mandatory
- This is a hands-on role and local travel is required
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Strong negotiation skills with a problem-solving attitude
- Demonstrated customer focus and ability to build and maintain strong relationships
- Exceptional interpersonal skills and ability to influence without authority and help drive streamlined decision-making across internal and external stakeholders
- Tenacious, resilient, and driven to achieve even when faced with obstacles
- Excellent verbal/written communication skills across a wide variety of audiences
- Strong business acumen combined with attention to detail
- Well-developed technical and sales skills are necessary to maintain credibility and respect
- Reasonable level of analytical and computer skills including MS Office.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia
It’s never been a more exciting time to join our team.
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.
To find out more about us, visit About - Team Global Express