Total 1,477 workforce administration job vacancies in Australia

• Permanent Full time
• $75,252.28 per annum plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Community Centres leaders and Centre Administrators.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, purchasing, document management, collation of data and reports. 
• Administer the Centre’s booking system, including point of contact enquiries, maintenance and adherence of the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Community Centre as per the Centre Operations Manual. 
• Ensure the centre is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team. 
• Manage customer service requests, complaints, general enquiries, and transactions (where appropriate).
• Assist the community by providing accurate information and advice about Council services in a polite, friendly, and professional manner. 
• Assist with the setting and packing up of the hire spaces in accordance with the needs of the user groups.

The skills and experience you’ll bring to the role:

• Knowledge and/or proficiency in the use of centre booking or administration systems within a community setting. 
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
• Ability to work as a member of a team committed to providing efficient and quality customer service. 
• Excellent verbal and written communication skills and demonstrated ability to gain cooperation and assistance from customers and colleagues, with a broad range of people from diverse backgrounds and cultures.
• Proficiency in the application of standard office administration and clerical procedures and practices. 
• Demonstrated flexibility, resilience, and adaptability to adjust to job and/or task rotation and working hours.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

The business is expanding as our customers grow, and we are seeking an enthusiastic, experienced Administration professional to join a team on a casual basis who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. 

Responsibilities include but not limited to:

• Categorising medical documentation via the medEbridge platform
• Shared inbox management and assistance
• Processing Evidence from media files received daily
• Uploading medical information to the medEbridge platform
• Quality Assurance of all Radiology DVD’s
• Answering inbound phone calls and transferring through to the correct team/ Case Officer. 

Successful applicants will join our dedicated administration team, responsible for processing information to facilitate the exchange of health and medical information with speed, simplicity, and security.

headspace is the National Youth Mental Health Foundation with EACH being one of the lead agencies. Each year, we help thousands of young people, and their family and friends, access vital support through our headspace services in over 145 communities across Australia, our online and phone counselling services, our vocational services, and our presence in schools. 

• Part-time (0.6 FTE) ongoing position
• Co-located at headspace Narre Warren and Pakenham
• $34.18 to $34.84 p/Hour + Super + generous Salary Packaging benefits of up to $18,550

To view a copy of the full Position Description, click here. 

What’s in it for you? 
EACH is the lead agency for headspace. At EACH you'll be supported to be your best.

We provide:

• Internal professional development calendar
• Flexible work arrangements to support a positive work-life balance
• Competitive remuneration and conditions including generous leave options 
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Access to large, well-resourced working facilities including on-site parking 
• Support through a comprehensive Employee Assistance Program 
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you

We have an exciting vacancy for a customer focused Receptionist/Administrator to be an integral part of our team.  This role would suit an experienced and compassionate person who enjoys being a part of a community based organisation, that has previous experience in a health or medical setting, along with demonstrated experience/interest in working with young people.

What would your day look like:

• Meet and greet (clients, members of the public, staff and other professionals) ensuring the highest standards of customer focus
• Register clients attending the centre and inform relevant clinicians of their arrival, for both Primary consulting and Youth health clinics
• Maintain a high standard of customer service by handling all customer queries including informing clients of delays in a courteous, friendly and helpful manner
• Participate in weekend work (every second Saturday at headspace Narre Warren) and participate in after-hours work if required
• Manage incoming and outgoing correspondence including emails
• Ensure the integrity of the clinical filing system and records are maintained in all software programs used for the Primary consulting and Youth health clinic services
• Data entry of client information into headspace databases

Working days will be Tues/Wed/Thurs 9.54am to 6.00pm, and will work across both our Narre Warren and Pakenham sites.  There is scope to cover weekend work (every second Saturday at headspace Narre Warren) if there are staff absences. You may be asked to participate in after-hours work if deemed necessary.

Skills

• Exceptional phone and front desk manner.
• High level time management and organisational skills
• Excellent written and verbal communication skills
• Presents in a professional manner
• Strong ability to work confidentially with a high level of emotional intelligence, tact and diplomacy.