Total 69 social responsibility manager job vacancies in southbank

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.
Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.
We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.
Our award winning employee experience is king here having been recognised as 'One of the Best Places to Work' by the AFR in both 2021 and 2023, with weekly events, monthly recognition programs and significant professional development opportunities we do what we can to make you look forward to waking up every day!
We are now seeking a highly skilled Senior Growth Marketing Manager.
As a Growth Marketing expert, you will spearhead our ... Click here to view more detail / apply for Senior Growth Marketing Manager

Title:  Manager, HSEQ COE







Location:  Victoria, Australia







Employment Type:  Permanent Full Time







Description:    Were an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community .     About the Role   As the  Manager HSEQ COE , you will drive and facilitate a culture of safety and continuous improvement in all aspects of health, safety, environment quality and HSEQ work practices within the business.   The key to success in this role is to successfully deliver the mission Zero program and associated initiatives and 35-year action




... Click here to view more detail / apply for Manager, HSEQ COE

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs 
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

 

OUR VISION 
Spark Foundry. Famously Effective. Not one or the other, both. The thrill of the idea made better still by the pride of watching it work. A magnetic combination. Attracting clients that become advocates and talent, driven to deliver. Award winning and business changing. But a vision cannot be realized without the right ingredients.

 

OUR VALUES

• Allsorts – We believe it takes Allsorts to get magical work. Diverse thinkers and diverse thinking. In what we do and who we are.
• Art and Evidence – Great ideas are only great ideas if they work. We believe it takes both Art and Evidence to thrive in the industry today. It’s one thing to dream it but another to prove it and it’s only great if you can do both.
• Royalty Makes Loyalty – There is a return on treating clients and partners like royalty. Nurturing clients’ businesses, listening to their needs and delivering excellence at every step allows us to build lasting and rewarding relationships.
• Good Humans - Decency in everything we do. Be a Good Human, Always. No matter who you are or who you think you are.

 

 

THE PURPOSE OF THIS ROLE

Work on a world-leading luxury brand that is redefining the retail beverage market. Led by a passionate marketing team that is people first that are looking to reinvent and reimagine the their consumer product so many of us love!

 

As the Digital Activation Manager you will be responsible for the end-to-end delivery across your account ensuring a high standard on digital brief responses, WIPs, business/quarterly reviews, reporting and campaign performance.

 

You will ensure the performance of your client campaigns and ensure the investment delivers against their business objectives whilst also building exceptionally strong relationships with them.

 

You will also be responsible for supporting, coaching, developing and overall management of an Digital Activation Executive and Coordinator

 

KEY ACCOUNTABILITIES

• You will be responsible for campaign management, optimisation and analysis and work closely with our internal team, as well as the client to build out future-focussed testing and optimisation roadmaps.

• Paid search & social campaign management and comfortable working in-platform across SA360, Google and Microsoft Ads, Meta, Tiktok, Pinterest.
• You will have strong client servicing experience and provide client leadership on search strategy, partnerships and tech opportunities
• Develop and grow relationships with clients and client teams through paid search excellence Meet or surpass client performance targets
• Oversee the execution and optimisation of paid search programs and campaigns
• Support the Search Director in managing client WIP and reporting meetings to discuss upcoming initiatives and provide analysis & insights that go beyond just the numbers, alongside key actions

 

IDEAL SKILLS & EXPERIENCE

• Experienced managing large client budgets and sophisticated paid search and social campaigns
• Knowledge of programmatic campaigns will be advantageous
• Strong project management skills with the ability to concurrently manage a team and individual task list
• Strong experience across SA360, Google Ads & Bing Ads + GA360/GA4
• Demonstrated ability to articulate media strategy into performance media solutions and responsibility for reaching performance targets

 

 

What does life at Spark look like?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing is something we take seriously – It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

 

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

 

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

About the Role:  
We are looking for an expert in media and communications to drive growth in Dairy Australias engagement with national and regional media.  
As Media Manager for Dairy Australia, youll be responsible for the development, implementation and management of Dairy Australias media strategy, approach to thought leadership and speech writing.  
Reporting to the Head of Communications, youll work cross-functionally with our national team and eight regional locations, and communicate to our key stakeholders - farmers, industry and the broader community. 
You will be driven, forward thinking and a great planner, ensuring alignment with key organisational and industry priorities. 
From a media perspective, you will be responsible for both proactive and reactive media relations, key message development, briefing key spokespeople, and measuring success.  
Youll also develop and deliver our approach to thought leadership, with the view to providing value to our ... Click here to view more detail / apply for Media Manager

Reporting to the Implmentation Director, you'll be responsible for the implementation process from initiation to completion, working closely with clients to understand their requirements to configure and deliver value using our platform. Read on for a snapshot of what your key focuses in the role will be:

• Configuration: Hands on configuration of client platforms to agreed scope and milestone deliverables, following our implementation best practice approach.

• Transition: Work closely with the Account Manager allocated to the account, ensuring the smooth transition from project to BAU

• Deliverables: Ensure accurate and timely project tracking, including risks, notes, all internal resource and consulting hours allocation

• Product: Become a product expert, learn how to ‘wrap’ IntelligenceBank around customer use cases so implementations can be thoughtful and well executed solutions according to contract inclusions and client use cases

• Support: Troubleshoot client issues, raise tickets and own follow up of resolution with the Development team

• People: Manage internal and client stakeholders with competing priorities and timelines. Engagement could be defined as, but not limited to, client meetings, workshops, presentations and training

• Training: Delivery of training services which may include Administrator training, workshops, end user training and pop-up sessions.

Mirvac?s people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are:   #1 in AFR BOSS? Best Places to Work in Property, Construction & Transport 2022  #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. We also offer a number of competitive and unique benefits for permanent employees including:  Flexible Work Arrangements.  Leadership and Professional Development Programs.  Generous Parental & Partner Leave Policy.  Unlimited Volunteer Leave and National Community Day.  Mirvac Pride Committee. Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking. Our? Click here to view more detail / apply for Facility Manager

About PublicisPublicis Groupe is a world leader in marketing, communication, and digital business transformation, driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework. It’s a cultural model we've built to unite our people in a collaborative way of thinking and working. We offer our clients seamless access to the expertise of our 100,000 people across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative, media, digital, production and PR. What we’ll offer you:Be a part of one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:Taking time out – enjoy your Birthday off, additional 5 days leave after 2 years’ service, inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave.Work Your World – our program enabling staff the flexibility to…

Click here to view more detail / apply for Talent Acquisition Manager

Job description

Fetch Recruitment is an Australian owned recruitment consultancy, delivering long term benefits to both our candidates and clients within the built environment. At Fetch, we passionate about empowering people to take charge of their careers and realize their potential, regardless of whether this is the candidates we partner with or colleagues in our team. We are looking for a highly driven and polished Business Development Manager committed to building a lasting network of candidates and clients.


ABOUT THE OPPORTUNITY

Due to growth and a high client demand, we have a couple of opportunities for experienced Business Development Managers to join the team. We have opportunities within the engineering and the local government divisions. The role will include, but not limited to, the following responsibilities:
Developing growth strategies and plans
Managing and retaining relationships with existing clients
Increasing client base through canvass calling, use of marketing networking and lead generation
Identifying and mapping business strengths and customer needs
Strive to achieve maximum revenue for Fetch through effective objection handling and negotiation in line with company policy

ABOUT YOU
You may already be a Business Development Manager looking for a new exciting challenge or a hungry Senior Recruitment Consultant with BDM experience looking to prove your abilities.
Demonstrated experience working within the construction, engineering or local government sectors. Previous experience managing a 360 desk and developing new business Leadership qualities is desired but not essential.
You will be required to have 3+ years experience in business to business sales. It is important you have excellent phone sales skills and experience interacting and building relationships with businesses and corporations.

WHY FETCH?

We are big on celebrating success and have a huge focus on our culture, just to list a few benefits:
Work alongside Industry leaders within Construction, Engineering, Infrastructure and Labour Hire Recruitment
Global PSA Clients
LinkedIn Recruiter License
Highflyers Club
Quarterly Team Building
Networking functions
Yearly team trips away
Access to 6 extra annual leave days
End of month events
Quarterly awards
Microsoft Surface Pro & iPhone
Flexible working from home policy
Modern office in central Southbank location, walking distance from Flinders St Station


We will offer you fast development, support, strong internal and external training and various opportunities. You will benefit from a high salary and a very rewarding commission structure but for that we are looking for the best successful and proven sales professionals.

If you are looking for an opportunity to progress your career within a successful expanding agency, we will look forward to hearing from you.

Please check us out at www.fetchrecruitment.com.au

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Our award winning employee experience is king here having been recognised as 'One of the Best Places to Work' by the AFR in both 2021 and 2023, with weekly events, monthly recognition programs and significant professional development opportunities we do what we can to make you look forward to waking up every day! We are now seeking a highly skilled Senior Growth Marketing Manager. As a Growth Marketing expert, you will spearhead our global growth initiatives, focusing on scaling our premium travel deals and…

Click here to view more detail / apply for Senior Growth Marketing Manager

Senior Accoutnant/Assistant Manager Highly Regarded Medium Sized Boutique Accounting Practice Career Development with Leading Professionals Enviable Team Culture & Flexible Working Environment Join a dynamic Melbourne CBD firm seeking accomplished seniors to drive client and team success. With a focus on top-tier tax, wealth, and financial advice, you'll work with an enviable client portfolio. Grow with a well-established organization offering excellent development opportunities towards managerial and directorial roles. Eligibility - You MUST reside in Melbourne, Australia AND hold Permanent Resident or Citizenship status. Responsibilities As a Senior Accountant, you will play a crucial role in our client's team, gaining exposure to a diverse range of clients and contributing to their ongoing success. Your responsibilities will include: Taxation Services- Prepare and review tax returns for companies, trusts, individuals and sole traders including FBT assessment and compliance, preparation and lodgement of BAS/IAS returns & DIV 7a compliance as well as identifying opportunities to minimize tax liabilities and…

Click here to view more detail / apply for Senior Accoutnant/Assistant Manager

Title:  Manager, HSEQ COE Location:  Victoria, Australia Employment Type:  Permanent Full Time Description:  We’re an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community.  About the Role As the Manager HSEQ COE, you will drive and facilitate a culture of safety and continuous improvement in all aspects of health, safety, environment quality and HSEQ work practices within the business. The key to success in this role is to successfully deliver the mission Zero program and associated initiatives and 3–5-year action plans along with achieving improvement in delivery partners performance. This role will report to the GM HSEQ & Compliance and is located at Southbank, Victoria. We are a flexible and truly hybrid workplace. What you will deliver Continuous improvement of HSEQ strategic deliverables, including maintaining and tracking a 3–5-year HSEQ plan, supporting action and Key Results. Engage stakeholders and ensure their input into the…

Click here to view more detail / apply for Manager, HSEQ COE

Title:  Senior Project Development Manager Location:  Victoria, Australia Employment Type:  Permanent Full Time Description:  Make a real difference and help shape our Australia’s Energy Future.  Elevate your career at one of Australia’s best energy organisations.  Inclusive and Supportive Culture Flexible Work Environment  When you choose AusNet, you’ll join genuine people working together making Real. Progress At AusNet, we’re the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family. Help us lead the way, while enriching your career with real people who encourage you to bring your best and make real impact – for your career, our communities, and Australia’s cleaner energy future. Purposeful work with genuinely good people. That’s refreshing. The Renewable Energy - Senior Project Development Manager will be directly responsible for the management of a portfolio of development projects, from preliminary works up until commercial close and…

Click here to view more detail / apply for Senior Project Development Manager

Job description

Fetch Recruitment is an Australian owned recruitment consultancy, delivering long term benefits to both our candidates and clients within the built environment. At Fetch, we passionate about empowering people to take charge of their careers and realize their potential, regardless of whether this is the candidates we partner with or colleagues in our team. We are looking for a highly driven and polished Business Development Manager committed to building a lasting network of candidates and clients.


ABOUT THE OPPORTUNITY

Due to growth and a high client demand, we have a couple of opportunities for experienced Business Development Managers to join the team. We have opportunities within the engineering and the local government divisions. The role will include, but not limited to, the following responsibilities:
Developing growth strategies and plans
Managing and retaining relationships with existing clients
Increasing client base through canvass calling, use of marketing networking and lead generation
Identifying and mapping business strengths and customer needs
Strive to achieve maximum revenue for Fetch through effective objection handling and negotiation in line with company policy

ABOUT YOU
You may already be a Business Development Manager looking for a new exciting challenge or a hungry Senior Recruitment Consultant with BDM experience looking to prove your abilities.
Demonstrated experience working within the construction, engineering or local government sectors. Previous experience managing a 360 desk and developing new business Leadership qualities is desired but not essential.
You will be required to have 3+ years experience in business to business sales. It is important you have excellent phone sales skills and experience interacting and building relationships with businesses and corporations.

WHY FETCH?

We are big on celebrating success and have a huge focus on our culture, just to list a few benefits:
Work alongside Industry leaders within Construction, Engineering, Infrastructure and Labour Hire Recruitment
Global PSA Clients
LinkedIn Recruiter License
Highflyers Club
Quarterly Team Building
Networking functions
Yearly team trips away
Access to 6 extra annual leave days
End of month events
Quarterly awards
Microsoft Surface Pro & iPhone
Flexible working from home policy
Modern office in central Southbank location, walking distance from Flinders St Station


We will offer you fast development, support, strong internal and external training and various opportunities. You will benefit from a high salary and a very rewarding commission structure but for that we are looking for the best successful and proven sales professionals.

If you are looking for an opportunity to progress your career within a successful expanding agency, we will look forward to hearing from you.

Please check us out at www.fetchrecruitment.com.au

Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices.Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.Our award winning employee experience is king here having been recognised as 'One of the Best Places to Work' by the AFR in both 2021 and 2023, with weekly events, monthly recognition programs and significant professional development opportunities we do what we can to make you look forward to waking up every day!We are now seeking a highly skilled Senior Growth Marketing Manager.As a Growth Marketing expert, you will spearhead our global growth initiatives, focusing on scaling our premium travel deals and enhancing customer acquisition and retention.…

Click here to view more detail / apply for Senior Growth Marketing Manager

WPP AUNZ–North Sydney NSW

This is a role at GroupM Agency which is part of the WPP network.

Job Type: Full-time

Salary: $72,000 - $78,000 inclusive of superannuation

Location: Office location will be determined dependent on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane

ABOUT GROUPM:

GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, MediaCom, Wavemaker and Essence, as well as the programmatic digital media platform, Xaxis, each global operations in their own right with leading market positions. With 800+ people based across Sydney, Melbourne, Brisbane, Adelaide and Perth, GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled advantage to its clients, stakeholders, and people. Combined with GroupM’s global scale, our media investment decisions—guided by brand safety, leading privacy principles and premium relationships— represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward.

ROLE OUTLINE:

The role of the Marketplace team within GroupM is to deliver the highest excellence in Implementation Planning and Buying, spanning both offline and digital media types, powered by data, technology, and automation, ensuring client campaigns are executed and amplified in an effective, efficient, and future facing way. The role of Associate Manager within the Marketplace team is to implement approved client media plans, ensuring that there is efficiency and rigor in the process.

YOUR RESPONSIBILITIES:

Openly communicate and collaborate with all internal key stakeholders and reports regularly
Hold regular performance evaluation meetings with reports throughout the year, setting SMART KPIs and creating a clear career development plan with them.
Overseeing workflow of junior members of the team and escalating any issues.
Provide clear guidance and instruction when teaching & helping others
Assist in the training and development of junior members in the team Clients
Establish an understanding of client challenges, objectives & initiatives.
Help build on the agency's reputation for outstanding client service.
Begin to develop relationships with clients at a Marketing Assistant or Marketing Manager level when it comes to Implementation Planning and Buying
Clear understanding of the in-scope services of your clients and the process for completing work above and beyond. Product
Engage with our media partners to build knowledge of the media landscape and understanding of core media principles and the capabilities of each media touchpoint.
Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
Developing your knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels) and strong ability to utilise agency and industry tools to enhance and support planned recommendation.
Ownership of the media plan (creating, developing, updating) including media plan reconciliation, and the update of plan changes, with detailed updates for internal stakeholders.
Able to support the construction of robust Implementation plans, that are grounded in strategic priorities.
Brings innovation and creativity to the table, leveraging insights from across the market.
Activate approved media plans, ensuring campaign deliverables are met consistently, across all touchpoints.
Book, load, confirm, optimise, traffic, track and post analyse client media campaigns.
Construct and present insightful and progressive post analysis reports.
Responsible for ensuring all financial and compliance processes are followed with 100% accuracy, including bookings and loadings
Seek to find, communicate and implement improvements in all aspects of the role. Growth & Marketing
Collaborate closely with your Manager to identify, collate and showcase examples of great work from within the team, both internally and externally.
ROLE REQUIREMENTS:

Passion for Implementation Planning and Buying
Strong, up to date, media landscape knowledge (confidently able to articulate current consumer insights and trends).
Media buying experience
Clear communicator, with well developed presentation skills
Results Driven. Passionate about delivering business results for clients, with the ability to identify and clearly articulate what’s working and why.

WPP AUNZ–North Sydney NSW

This is a role at GroupM Agency which is part of the WPP network.

Job Type: Full-time

Salary: $80,000 to $90,000 inclusive of superannuation

Location: Office location will be determined dependent on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane

ABOUT GROUPM
GroupM is the leading media investment management company globally, incorporating media agencies including MediaCom, Mindshare, Wavemaker, and Essence, as well as specialist business such as Xaxis, Finecast, Sightline, and INCA.
With 800 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to its clients, stakeholders, and people.

ROLE OUTLINE
The Performance Manager delivers success across all facets of the business. Highly skilled in every aspect of biddable, you are accountable for managing a developing a portfolio of clients. Able to confidently lead a small team of people, you set the highest standard for operational excellence, and maintain a market-leading view of best practice.
Passionate about technology and digital media, you are the team expert on how to deliver best-in-class biddable activation and outcomes while nurturing a junior team of practitioners.
Reporting to: Associate Performance Director

KEY RELATIONSHIPS
• Collaborating closely with internal teams
• Establishing strong relationships with relevant media, data, and technology partners
• Foster deep trust and understanding with agency client teams
• Contribute to great teamwork in your immediate team


WHAT YOU SHOULD SPEND YOUR TIME DOING
People – 30% of your time
• Manage team workflow, delegating tasks effectively, making sure goals are set & met, and highlighting concerns with your director
• Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
• Assist in the training and development of junior members of the team
Product – 30% of your time
• Ensure all output is of the highest standard, and conforms to GroupM's best practices across planning, implementation, optimisation, and reporting
• Oversee the end-to-end biddable process across your team, ensuring QA compliance and use of best practice
• Lead biddable projects across your client remit, working collaboratively with stakeholders to define and deliver success
Client – 20% of your time
• Support your director in the delivery of strong implementation plans that meet client objectives
• Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with stakeholders
• Meet with vendors and partners to drive your client's agenda, creating opportunities for junior team members to get involved
Commercial – 20% of your time
• Ensure your team are delivering on time and accurate commercial tasks, including training & education
• Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations
• Support director on investment decisions, audits, and forecasting

WHAT MAKES A GREAT PERFORMANCE MANAGER
• Attention to detail: monitoring the quality and accurate of your own work, and that of others
• Organisation: you track progress and completion of activities to accomplish objectives, working effectively under short deadlines
• Team & collaboration: lead your team to achieve common goals, initiating collaboration with others
• Communication: take the initiative to keep other people informed, and tailor messages to suit others’ needs
• Analytical: distinguish between critical and irrelevant information, can deal with complex challenges
• Flexibility: confident in handling changing circumstances and ambiguity, also guiding others
• Proactivity/taking the initiative: achieves ambitious but realistic goals, coaches others on how to focus their energy on achieving results
• Problem solving: autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution

About the business



The Langham, Melbourne is the city's most luxurious and service-focused hotel that strives for excellence in every element of our guest's experience. It is the city's leading five star hotel and is renowned for offering guests an unparalleled level of service unavailable anywhere else in Melbourne.

The premium banquet space comprises of 9 venues, all providing a personalised event experience to our guests

About the role

A true leadership role managing a team of Food & Beverage professionals

The position involves:

Overseeing banquet operations on your shift ensuring an exceptional, modern and contemporary experience is delivered for all our guests
Ensuring all 5 star service standards are followed and improved
planning and supervising function and conference activities
observing liquor regulations (RSA)
assessing and reviewing customer satisfaction
ensuring compliance with occupational health and safety in the workplace
Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
Ensure efficient, friendly and professional service is provided to all guests
Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience
Supervise, coach & allocate team members to ensure shift requirements are met as well as identify training needs
This role has opportunity for growth. We are looking for the right candidate, who lead by example ensuring an exceptional guest experience is consistently delivered

Previous experience in a similar role is desired. Flexibility with various shifts is required

Skills and experience

For this role, your attributes will be inclusive of the following:

Efficient and knowledgeable with excellent communication skills.
Professionally presented, you will have a keen eye for detail and be able to work unsupervised.
Hold a current Victorian RSA Certificate
Have previous experience in a similar Team Leading/Supervisor role.
Ability to work a rotating roster with availability to work across the week, weekends and public holidays.
If you think this is the right role for you, apply now! Come join our team!

GROOMING - Naturally in the service industry high standards of personal presentation, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.

EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

Experian Marketing Services is a global leader in providing data-driven marketing solutions, and manage large and comprehensive databases containing geographic, demographic, lifestyle and attitudinal information on the Australian population. We empower businesses to make informed decisions, enhance customer relationships, and drive measurable results through our innovative segmentation data and analytics solutions. Experian Marketing Services is seeking a dynamic and results-driven Business Development Manager to join our team in Melbourne. As a Business Development Manager, you will focus on selling Experian's leading segmentation and analytics solution into the Not-for-Profit, Education, and Retail verticals helping them better understand who their consumers are, how to better engage with them, and solve business critical objectives such as reducing debt, growing market share, and creating a better customer experience.  

 

What you’ll need to bring to the role & Experian

• A relentless drive to exceed targets and achieve business development objectives.
• Ability to book 15 new business and 10 follow up meetings per month.
• Proactive and self-motivated approach to identifying and pursuing new opportunities.
• Eagerness to continuously enhance sales skills and stay updated on industry best practices.
• Willingness to learn and adapt to evolving market trends and client needs.
• Ability to collaborate effectively with internal teams to tailor solutions and streamline the sales process.
• Demonstrated resilience in the face of challenges, rejections, and changing market dynamics.
• Maintain a positive and solution-oriented mindset in a dynamic and fast-paced environment.

 

Work that matters - What you’ll be doing

 

• Develop an in-depth understanding of the NFP, Education, and Retail verticals, addressing their unique challenges and needs and intelligently prospect for new potential clients.
• Embrace and apply SPIN and STONGMAN sales methodologies to enhance your sales effectiveness.
• Engage in weekly meetings with your team and Regional Sales Manager to discuss progress, share insights, and strategize for success.
• Independently manage your clients and become a Trusted Advisor and Subject Matter Expert.
• Manage own performance and take responsibility for self-development in line with personal and Company objectives.
• Champion Experian values 

 

Day to day here's a snapshot of what you can expect in the role:

• Develop an in-depth understanding of the IntelligenceBank platform and its capabilities

• Build and maintain a pipeline of upsell and expansion opportunities within your customer portfolio

• Become the trusted advisor to a portfolio of IntelligenceBank’s strategic accounts

• Work with customers to define success, ensure adoption, retention, and expansion

• Continuously and repeatedly provide value to customers by being a source of best practices and ensuring they get the most value out of the IntelligenceBank platform

• Develop and execute on Account/Customer Success plans in keeping with account tier expectations

• Regularly engage with each customer on strategic and operations reviews

• Keep customers up to date with new and soon to be released features and enhancements most relevant to them; host and support the build of client-facing webinars

• Oversee client’s HelpDesk/Support tickets and support if escalation is required

• Maintain accurate and up to date notes, contacts, opportunities, and activities against all accounts in Salesforce

• Act as a liaison between the customer and the IntelligenceBank product team to represent the customer’s feedback accurately and advocate for their needs

• Identify new ways to improve our internal processes