Total 2,669 sales support specialist job vacancies in West Perth

The Opportunity
Worldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansion has created an opportunity to build a truly global workforce, integrating Worldline Services Australia our Australian operations into a seamless international team.
Our advanced support specialists under Worldline Services Australia entity, a part of Worldline group needs to qualify all the production issues escalated by Regional Support regarding our Front to back payment solution and develop/propose way for mitigation when possible.

Annual Salary - $80,000 - $90,000 + super

Key Responsibilities:
• Provide advanced software support for payment solutions (Front to back) offered by WL.
• Troubleshoot software issues reported by WL our customers and partners through our Regional WSA Support, related to terminal payment software & platform: analyze communication traces, application logs, review source code/specifications and provide solutions in a timely manner.
• Ensure the quality of requests escalated (defect, enhancement, configuration…) with a deep analysis & conclusion to the appropriate stakeholders.
• Closely work with Operations to mitigate impact on production issues.
• Develop/update tools for troubleshooting or internal use.
• Where appropriate, review, create and distribute guidelines & best practices.
• Identify opportunities to improve service efficiencies.
• Provide ad-hoc training when necessary.

Behavior skills:
• Strong communication skills mandatory
• Candidate must be an effective communicator (both verbaland written)
• The role entails frequent communication with diverse stakeholders including 3rdparties, Operations, R&D, Project Managers, Customer Success Managers, teams in charge of provisioning, L1 regional support...
• Ability to translate technical information to a non-technical audience and vice versa
• Someone who exhibits self-motivation skills
• Ability to work collaboratively with other departments to resolve complex issues.
• Ability to manage priority conflicts and set appropriate expectations.
• Results driven
• Quick learner
• Analytical and logical
• Team player

Education Qualifications / Experience Requirements:
• Problem solving skills
• Experience in troubleshooting software issues
• Proficiency in C/C++, Python, shell scripts development
• Proficiency in Linux environments.
• Experience in Oracle or PostgreSQL.
• Experience in TCP/IP and SSL/TLS communications, understanding of TCP/IP and SSL/TLS
• Knowledge in payment solutions & cryptography would be ++

Perks & Benefits
At Worldline Services Australia you’ll get the chance to be a part of Worldline group which is at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..
• 12 weeks of paid parental leave for primary carers
• Lifestyle leave
• Employee stock purchase plan
• Access to Employee Assistance Program (EAP) plus more

Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are seeking a detail-oriented and experienced Accounts Payable Specialist to join our finance team. The AP Specialist will be responsible for managing the accounts payable function, ensuring accurate and timely processing of invoices including reconciliation back to purchase orders, and maintaining a strong internal and external supplier relationships. This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Permanent Full Time - 35 hours per week Competitive salary Participation in 9-day fortnight scheme The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate. Council is looking to appoint an additional Senior Infrastructure Services Officer for the Roads & Traffic Team. Are you a well rounded admin professional looking to expand your skills in a specialised area, perhaps within local Government? We are looking for you!  Responsibilities:   To assist with the delivery of business systems and processes for the Roads & Traffic Section. To assist with the delivery of infrastructure services including road openings, driveway approvals and restoration of infrastructure damaged by others. To assist with business process improvement for the Roads & Traffic Section, measuring performance to identify opportunities for improvement; improving quality of outcome, efficiency or customer satisfaction. To assist with the documentation of processes and provision of one on one coaching to support staff in adopting new processes. Support the Roads & Traffic Section with general administrative support as required. Assist the community within established guidelines to resolve requests or resolve complaints raised by the community by providing excellent customer service. To be successful in this position you will need the following knowledge, skills and experience: Relevant education with Certificate III in Business or equivalent…

Click here to view more detail / apply for Senior Infrastructure Services Officer (Specialised admin support role)

Our client is committed to attracting and retaining the best talent. They have an inclusive and innovative workplace where employees are encouraged to develop their skills to the highest possible levels. They are now seeking a dynamic collaborative graduates to join their team. No experience required! You will be joining a team that is smart and very enthusiastic; self-driven but team orientated. Always growing, learning, and adapting, in and out of the office.    About you: Bachelor’s degree High energy and extroverted Goal-orientated and high accountability and ownership over desired outcomes Demonstrated capacity and strong willingness to learn and develop Excellent interpersonal, written, and verbal communication skills About the role: Manage outbound leads by calling clients, following up on inbound enquiries or other means of generating interest from potential customers. Use relevant approaches that will suit the customers’ needs Work collaboratively with the team and to work independently Building relationships and assisting client enquiries. Perks about the role: Substantial career progression opportunities as the company continues to grow at an exponential rate A competitive package including an Employee Equity Scheme Great work environment where they work as a team If this sounds like you, apply now to advance your career and discover a future of opportunities.    For more information on ProForce Australia and what we do, check out our Facebook page https://www.facebook.com/proforceaustralia or visit our website: http://proforce.net.au/ or visit our LinkedIn page https://www.linkedin.com/company/65312    *In order to be considered for this role you must have a completed university degree and have full Australian working…

Click here to view more detail / apply for Graduate Corporate Sales & Marketing Roles | 12-month Salary Review - NSW

When you step into a role, what do you want the purpose of the company you work for to be? How does that align with the individual purpose that motivates your ambition? As the only independent Medical Research institute in Australia focused on childhood cancer, our purpose is to translate and discover (through world class research), new treatments that will cure cancer and reduce the side effects in children and adolescents. We save & change lives. At The Children’s Cancer Institute we believe that a life should be long. Cancer cuts life short for hundreds of children every year, before they’ve even had a chance to make their mark. We aim to not only improve their quality of life, but eradicate the cause of their pain. Choose to be part of a team that will nurture your talent and grow your career, so you too can contribute to this purpose. Together, we can, and we will cure all children of cancer. It’s not if. It’s when. Join our growing team at the Computational Biology Group as our Health Informatics Specialist and play a pivotal role in shaping Children's Cancer Institute's mission to eradicate childhood cancer. As a Health Informatics Specialist, you will play a vital role in developing technologies to transform messy health data into harmonised data ready for use by researchers. You will be responsible for transforming health data from our existing clinical research systems (including Oracle Clinical One), into robust clinical data models like OMOP CDM. We then seek to exchange this harmonised…

Click here to view more detail / apply for Health Informatics Specialist

Date Posted:2023-06-19Country: AustraliaLocation: LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, AustraliaAt Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers.About youIf you have business development experience within the Escalator and Elevator industry, we love to hear from YOU!We are looking for a Lift Modernization Sales Consultant to be based in our Sydney office and be responsible for selling the OTIS range of New Equipment products and developing good relationships with our customers in a competitive environment.This permanent role reports to the State Manager for NSW and ACT. What We OfferCompetitive base salaryCar allowanceSales incentiveAccess to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance SchemeA culture that encourages innovative ideas and appreciates our talent is the key to our success.As a Modernization Sales Consultant, your key responsibilities are Generate Modernization sales leads from construction lead indicators, industry reports, tenders, personal sales research, and customer networks.Determine client requirements and design parameters quickly to configure Otis products/solutions and be able to assist in the development of future construction projects to maximize Otis’ opportunity to secure new business.Develop and implement a strategy to maximize Otis’ opportunity for acceptance of proposals.Conduct negotiations with clients, gaining progressive support from local management and Support Departments depending on the size of the project.Interact with senior management within OTIS to develop…

Click here to view more detail / apply for Sales Consultant - Modernization

Sales Administrator role now available! Your new company Are you someone who would consider themselves to be confident, proactive, experienced, and works great within a team?? I am recruiting for a full-time, permanent, Sales Administrator position for a well-established, global Retail/Tech organisation based in Rhodes. This company is looking for a candidate that can provide exceptional administrative support to the National sales manager and sales team, management data entry and integrity within Salesforce, and Vendor Central platforms. This organisation is located only a 100m walk from the nearest train station, and WFH flexibility is also provided. Your new role

Collation of weekly sales reports, including revenue vs budget, estimation and competitive activities for all national customers and export regions.
Backorder reporting with supply updates for key dealers weekly.
Consolidating quarterly sales and promotional initiatives into a PowerPoint presentation.
Retrieving raw data from systems (e.g., Qliksense, SAP, Salesforce) and configuring reports for distribution to support weekly sales meetings and activities.
Prepare promotional compliance reports
Ensure timely completion of reports requested by the National Sales Manager
Ensure an up-to-date annual promotional plan is maintained, inclusive of retailer timeliness
Data entry management for sales force / Vendor central platforms aligned with approved activity.
In conjunction with the Sales and Marketing teams, ensuring content creation timelines, for retailer catalogues and promotion opportunities are achieved. What you'll need to succeed
Excellent written and oral communication skills.
Proficient in Microsoft Suite
Previous experience within the FMCG or Consumer Electronics industry would be desired but not essential
Strong organisational and time management skills
Have the ability to keep track of your daily tasks What you'll get in return

WFH Flexibility
Opportunity to work with a global organisation
Permanent, full-time position with a competitive salary
Employee discounts on products

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or alternatively, send me a copy of your most up-to-date resume to [email protected] and I will be in touch. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please click here to apply.

Join a well-respected provider of salary packaging and novated leasing services to businesses across Australia in a full time permanent Sales Consultant position. Our client is committed to supporting the growth and development of their people and this role is well suited to those looking to develop their careers within the industry. Candidates on a bridging visa (in addition to Permanent Residents and Australian Citizens) are welcome to apply. Join a well-respected provider of salary packaging and novated leasing services to businesses across Australia in a full time permanent Sales Consultant position. Our client is committed to supporting the growth and development of their people and this role is well suited to those looking to develop their careers within the industry. Candidates on a bridging visa (in addition to Permanent Residents and Australian Citizens) are welcome to apply. What's in it for you: ...

Click here to view more detail / apply for Sales Consultant - Warm Leads Only - 180k OTE

RETAINED SEARCH About the ClientOur client is a West-Australian owned and operated organisation that has been servicing the agricultural and mining sectors for over 75 years. With an expertise in fabrication and design, they have become a leading manufacturer of high-quality sheet plastic and geomembrane products. Their commitment to innovation, client satisfaction, and high quality products has allowed them to grow with branches in Perth, Brisbane, and Melbourne. They are currently seeking a Sales Representative to join their experienced team in Malaga. About the RoleAs a Sales Representative, you will be responsible for fostering strong relationships with existing clients and identifying new business opportunities across a wide variety of industries including agriculture, horticulture, and mining. With your excellent communication, you will be hands-on in negotiating sales, providing sales advice, and detailed product information. Your key responsibilities will include: Cultivating long-term relationships with established clients, becoming their trusted advisor in the dynamic and constantly evolving plastics industry Undertaking market and product analyses to identify gaps Assisting with the development of company strategies and sales budgets Devising and executing innovative sales strategies that will lead to growth in revenue and market share Working collaboratively and cross-functionally with a passionate internal sales team to ensure that customer expectations are exceeded, and success is achieved at every turn. About You: To be successful in this role, you will have: Excellent communication, negotiation, and interpersonal skills, with the ability to effortlessly build strong relationships Take a proactive and results-driven approach, always hungry for success and ready to take on any…

Click here to view more detail / apply for Sales Representative - Industrial Sheet Plastic Fabrication

Showroom Sales Consultant Moore Park, NSW Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 100 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a Sales Consultant to join our team at Moore Park. This is a permanent part-time opportunity working 35 hours a week/ 7 hours a day, starting at 10 am.  What's on offer: Competitive annual earnings based on relevant experience Exciting opportunities for career growth and advancement Staff discounts  About you:  Proven track record of surpassing sales targets and KPIs Previous sales experience, ideally selling furniture or high-value items such as jewelry, cars, bedding, luxury goods/travel, etc. Comfortable in committing to work most weekends  Immaculate personal presentation and communication skills in line with the brand's high-end image   About the role:  Create and maintain a welcoming store environment Provide exceptional product knowledge and offer solutions to customers' furnishing needs Follow up on customer inquiries and maintain strong customer relationships If this sounds like you then please submit a detailed resume in your application, or contact the Talent Team on 02 7257 0135 if you have any questions.

Click here to view more detail / apply for Showroom Sales Consultant

Showroom Sales Consultant Alexandria, NSW Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand. As a market leader, we pride ourselves on being the experts in luxury furniture design. We are seeking a Sales Consultant to join our team at Alexandria. This is a permanent opportunity working 7 hours a day, starting at 10 am. Part-time options are available.  What's on offer: Competitive annual earnings based on relevant experience   Exciting opportunities for career growth and advancement Staff discounts  Rewarding career progression opportunities About you:  Proven track record of surpassing sales targets in high-end or hard-sell retail environments  Previous sales experience, ideally selling furniture or high-value items such as jewelry, cars, bedding, luxury goods/travel, etc. Comfortable in committing to work most weekends  Immaculate personal presentation and communication skills in line with the brand's high-end image   About the role:  Create and maintain a welcoming store environment Provide exceptional product knowledge and offer solutions to customers' furnishing needs Follow up on customer inquiries and maintain strong customer relationships If this sounds like you then please submit a detailed resume in your application, or contact the Talent Team on 02 7257 0135 if you have any questions.

Click here to view more detail / apply for Showroom Sales Consultant

Key Focus Areas of Position Reporting to the Senior Retail Support Officer, the Retailer Support Officer delivers a wide range of high quality business and administrative support services to our retailer customers and the general public. These services include the management of new and relocating outlets, sale of business, suspensions, terminations, weekly retailer financial reconciliations and other retailer support functions.Managing the retail network entry, relocation and exit processesManaging the administration of the Retailer AgreementCustomer and stakeholder relationship managementEffective customer issues managementProcess development, improvement and reviewMaintaining accurate records relating to the retail networkService and communication excellenceContact Samantha for more [email protected]

Click here to view more detail / apply for 686. Integrity Staffing - Retail Support Officer

Business Unit Sales Manager Apply now Vacancy no: 518220 Work type: Permanent - Full Time Location: Eastern Creek State: NSW Categories: Sales Key leadership role with an opportunity to make a real impact Role based in Western Sydney Competitive Salary Package & Benefits | Flexible work arrangements Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been operating in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies. About the role: Reporting to General Manager within our NSW / ACT Solids business unit, you will be responsible for developing and executing strategic sales plans, managing a high-performing sales team and fostering strong relationships with key clients and partners. You will be accountable for delivering top-line revenue growth through the management of People, Markets, Assets, and Financial (PMAF) in alignment with the Cleanaway Value Operating Model. Key responsibilities will include, but not be limited to: Lead, mentor, and motivate a sales team to drive performance and achieve profitable revenue, budgets, targets, and KPI’s. Manage the team’s opportunity pipeline as per the personal objectives set / regional sales plans/growth targets. Achieve all Business Unit sales team revenue targets, as per the budget, and drive net revenue growth. Proactively manage customer and prospect relationships to gain, retain, and grow Cleanaway’s revenue position…

Click here to view more detail / apply for Business Unit Sales Manager

The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).

They now seek an experienced Business Analyst to join the team in Sydney. The Business Analyst’s primary role is to work on a global investment bank's surveillance system that runs on KX technology to identify and detect potential market abuse.

This is for a full time role with an annual salary of $130,000 + Superannuation.


The Responsibilities:
· Create mapping specifications used to integrate trading data into the surveillance system.
· Develop and maintain tools to automate the analysis of large data sets, including real time data feeds and historical data.
· Work with cross functional teams to gather and document business requirements for surveillance tools and systems.
· Work closely with development teams to troubleshoot and optimise surveillance tools and systems.
· Lead the elicitation, definition, prioritisation and validation of requirements and design of business processes to meet the needs of the client
· Defining and driving ‘As Is’ and ‘To Be’ processes through
· Perform extensive Gap Analysis using data and process modelling techniques to create clear system specifications for the design and development of system software.
· Manage the development of Business Process Specifications and System Functional and Non-Functional Specifications
· Continuously liaise with business users to fully understand and close out any ambiguous requirements
· Reviewing and revising documentation in light of any new or changing information including implications
· Ensure that risks, project and operational, are managed in accordance with set risk framework
· Understand and adhere to the enterprise methodologies and processes in relation to project delivery
· Identify dependencies and document functional, non-functional, data and user interface requirements in Business Requirements Document (BRD), and Systems Requirements Specifications (SRS) documents.
· Responsible for deploying functional solutions, such as creating, adopting, and implementing system test plans, which ensure acceptable quality and integrity of the system
· Identify and evaluate inefficiencies and recommend optimal business practices, and system functionality and behaviour
· Ensure that test pack has full traceability and full product coverage back to the original business requirement document
· Creation and maintaining of test data and scripts for future reuse and regression testing.
· Conduct User Acceptance Testing (UAT) against test cases and acceptance criteria and actively participated in and facilitated testing of the system during Smoke testing, Black Box testing, and Regression Testing. Verify that the functionality under test matches the expected result from the test-scripts.
· Testing of interfaces to downstream systems, ensuring input and output was as expected


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· A combination of a numerical background and a business analyst background is mandatory
· At least 4 years working in a high-performance computing environment in the capital markets or investment banking industry to include an appreciation of a range of asset classes
· At least 4 years of relevant business analyst working experience in financial industry capacity
· At least 4 years working experience in KX technology
· At least 4 years proficiency in using RDBMS concepts and worked with Oracle, MYSQL and SQL server
· Familiarity with various Murex Modules including: Trade Capture, Trade Events, Processes scripts, UDFs, Access Rights, Static Data, Maturity sets, Market Data, pre-trade workflows
· Technical skills including Unix, Shell Scripting, SQL, Interfaces would be an additional bonus
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

Access Foundation is a disability services provider established to help participants (people with disabilities) to thrive and have a good life. We pride ourselves in the provision of services with the person-centred approach and as the reason for our existence.
Our staff at Access Foundation are as valued as our participants. The involvement and collaboration of our staff influence the way services are delivered to our participants. Our staff have a relentless passion and commitment to supporting people with disabilities. This has resulted in Access Foundation actively being involved in promoting and progressing leadership, not only for our staff but inclusively encouraging our participants to be involved in achieving their goals.
This is a fantastic opportunity for someone to work in a role within a supportive transdisciplinary environment.
Relocation bonus and opportunity to work in Western Australia
Provide support and project work to clients

Ensure standards are being met at all times
Maintain a high level of technical skill
Continue to improve technical skills through studies and further education
Effectively communicate with clients
New ideas on how to improve the business and service deliverables
Participate in weekend on-call roster
Ensure documentation completed and updated as appropriate

About You


A minimum of 2 year's experience working in an MSP environment as a IT L2/3 Support Engineer
Experience with Office 365 and Windows operating environments
Experience with MS Exchange, Active Directory, Office 365 and Azure
Experience with Virtualisation technologies such as Hyper-V, VSphere and VMWare
Must be proficient in server, networking, firewall and switches
Sound understanding of technology products – mobile devices and other technology
IT troubleshooting experience
Good communication, customer service and time management skills
Certifications are looked upon favourably
A passion for IT
To apply online: Upload your resume and cover letter. Clearly outlining how your skills and experience, match the skills required for this role, including 2 recent professional referees.
Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, call 0451 096 656 or email [email protected]

Our Why

 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

 

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

 

Our office based in Perth,  We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

 

At the moment, as the Senior Cloud Platform Specialist you will be focused on:

 

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

 

Required experience:

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience or exposure to working in a Cloud environment
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Knowlesge of platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms

 

Why join us here at Datacom?

 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023.

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to improve access to healthcare by helping Australians find and connect with all primary care providers. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

Our Customer Support Consultants are the first point of contact for our Customers experiencing technical issues or requiring general support. Our Support team delivers first class service to ensure that our customers get the most out of Healthengine. 

Responsibilities:

• Provide general and technical support to our customers, via phone, email and/or chat
• Offer our customers information about new and existing products and services
• Identify and respond to technical challenges and troubleshoot accordingly
• Search for opportunities to provide value-add services to our customers
• Consistently deliver outstanding customer experiences

• Collect insight and feedback about our products from our customers, and report back to our product teams
• Escalate customer issues with data and evidence to be quickly resolved 

 

About You

We’re looking for someone who possesses the following skills and experience:

• 2+ years experience in a Senior Customer Service role
• Background in a technical helpdesk role is highly desirable
• Professional, courteous verbal and written communication
• Solutions focused and outcomes driven with an ability to teach and add value to the customer
• Strong organisational skills and an ability to multitask

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• Hybrid workplace, balancing work from home and office 
• Good mix of virtual and on-site events and celebrations, because we know how to have fun
• Unlimited access to thousands of courses in the Go1 Learning Hub
• Fully stocked kitchen including coffee on tap and subsidised vending machine in our Perth space
• Discounts, salary sacrifice and packaging options through our benefit partners
• Extra leave so you can recharge and focus on your wellbeing 
• Workplace wellness program, including additional leave entitlements for a healthy work-life balance
• Support for you when it comes time to grow your family with paid parental leave

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Nine is currently seeking an expression of interest for an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in Perth.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

• Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems. 
• Proactively identify and address any issues raised by internal customers
• Analyse problems and determine if they can be resolved independently; or escalate complex issues 

The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated, up to date, technical broadcast systems including:

• Studio Automation
• Live Studio Production 
• Post Production and Non-linear editing systems
• Digital Asset Management
• Digital News Gathering 
• Video Contribution, Distribution and Encoding 
• Master Control Facilities