Total 1,678 Others/Any sales specialist job vacancies in QLD - Brisbane & Gold Coast - Gold Coast

Claims Technical Specialist

• Join Australia’s No.1 Life Insurer

• Focus on customer service, achieving better health outcomes and driving thought leadership

• Career progression and excellent employee benefits

About the Opportunity 

We’re a continually growing team, one that is dynamic in thinking and solutions oriented with people.  Our environment is agile, and we focus on delivering with care and passion for our customers.

The Claims Technical Specialist is responsible for providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy.

A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Managers to build their capability in line with the TAL claims capability and delegated authority frameworks.

In this role you will,  

• Ensure claims handling and service approach reflects industry best practice and TAL processes and policies.

• Act as a subject matter expert, responding to Claims Consultant requests and enquiries and to authorise and review claims Provide adverse decision review and sign off on assessment, which may require referral to internal Claims review body

• Support Claims Consultants to use effective communication with customers, treating health practitioners and other stakeholders Drive the best service experience and appropriate claim outcomes for the customer

• Support Client Managers and Team Managers in their reporting to funds and attendance at fund meetings/case conferences  Development/ enhancement of claims handling procedures and guidelines as required. Assist with embedment

• Drive processes to support development of technical capability within claims and implement strategies

• Coach Claims Consultants in appropriately executing assessment practices ensuring timely and quality management of claims

• Provide insights into Case Manager technical capabilities for the purpose of performance management

• Support the Team Manager in development planning for individuals to uplift their capability in line with TAL’s capability framework

• Contribute to the implementation of appropriate governance structures and quality assurance to successfully deliver business solutions.

About You 

To be successful in this role you will have,

• Demonstrated experience in a similar role within Life Insurance or extended experience as a Life Insurance Claims Manager or similar

• Experience in coaching and embedding knowledge, including an uplift of skills of case managers

• Excellent Knowledge of the Life Insurance Code of Practice, Insurance Contracts Act, Privacy Principles and other relevant legislative or regulative requirements and their application during claims assessment

• Ability to identify and develop strategies to overcome barriers in claims assessment and management

• Strong written and verbal communication, negotiation and influencing

• Demonstrated ability to provide excellent customer service to a wide range of clients and stakeholders

• Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable)

• Diploma or Cert IV in Life Insurance, or equivalent (desirable)

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And, you value working together to find the best solutions for problems. 

Important to us  

Every Australian life is different. And we know the value of having different people from all walks of life with varied points of view. 

Work is a big part of life, and we work hard to make it one of the best parts. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers. We don’t just say it; we do it.  

We want to grow with you. Achieve with you. And support you to do your best work. We’re always looking for people who want to go further with us.  

Why not see where we can go together?  

Doing the right thing  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day.

Risk management is everyone’s responsibility.  

Are you a results-driven professional with a passion for sales, relationship management, and driving business growth? Bosch Oceania is seeking a dynamic Regional Sales Manager to cover the Queensland, Western Australia, and Northern Territory regions. This role offers an exciting opportunity to make a meaningful impact in robotics, automation, and manufacturing solutions. This is a Maximum term (2 Years) full-time opportunity, it will be a home-office based role which will require regular regional and domestic travel, and occasional international travel.

As a Regional Sales Manager, you will:

• Proactively seek out and develop new regional business opportunities by effectively communicating the value proposition of BAMS to current and potential customers.
• Coordinating marketing and advertising activities across Queensland, Western Australia, and the Northern Territory.
• Facilitating regular discussions, meetings, and conferences with BAMS customers.
• Representing BAMS at exhibitions and conferences.
• Partnering with customers to understand their commercial and technical requirements and assist in creating tailored solution concepts.
• Performing market analysis, benchmarking, and support BAMS offerings while maintaining a competitive edge.
• Managing the end-to-end customer-facing sales process, including marketing and sales strategy, lead generation, enquiry handling, oversee project execution, and post-service follow-up.
• Fostering effective communication and collaboration with BAMS teams to ensure alignment and seamless execution of customer projects.
• Identifying cross-selling opportunities.
• Regularly update the CRM system with accurate and timely information on sales activities, customer interactions, and leads.
• Collaborating with divisional partners and sales support teams to maximize market engagement.

Start your game …

At Entain, As a Digital Media Specialist, you will be at the forefront of developing and executing the company's digital video strategy across a variety of platforms, with a primary focus on elevating customer experiences and amplifying brand awareness and loyalty. Your role will involve a deep understanding of digital media trends and audience behaviors, allowing you to craft compelling content that resonates with target audiences and strengthens the brand's presence online.

Working closely with the broader marketing team, your contributions will be critical in driving the overall marketing efforts, particularly in enhancing brand visibility and fostering long-term customer affinity. You will play an integral part in creating innovative campaigns that not only promote the brand but also connect with consumers on a deeper level. In addition, you will lead the charge in identifying new opportunities to engage with audiences, ensuring the company stays ahead of the competition in an increasingly digital landscape.

Furthermore, your expertise will be essential in driving strategic initiatives aimed at increasing the company’s market share. By utilizing data-driven insights and continuously optimizing content strategies, you will help expand the reach of the brand and position it as a leader in the industry. Your role will be pivotal in shaping the company's digital footprint and ensuring that every piece of video content contributes to broader business objectives, ultimately fostering growth and success in a competitive market.

Where and how you can work
This role is located in Brisbane, Australia, where our headquarters are also situated. We have offices in Darwin, Sydney, Melbourne, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Implement and oversee the setup and configuration of campaigns, ensuring seamless execution and adherence to specified parameters and goals.

• Coordinate and lead regular meetings with media partners to discuss strategies and updates and ensure alignment on campaign objectives.
• Responsible for organizing and trafficking video assets weekly using CM360, ensuring proper management and distribution in line with campaign requirements.
• Monitor and manage monthly budgets while overseeing financial aspects to ensure campaigns remain within allocated financial limits.
• Work with brand teams to determine media weightings, prioritize assets, and ensure effective asset management aligned with overall brand objectives and strategies.

What you'll bring...

• Comprehensive understanding of the digital media landscape, focusing on pivotal channels like BVOD, YouTube, and Programmatic video.
• Proficiency in Google platforms including DV360 and CM360.
• Ability to interpret data, measure campaign performance, and make data-driven decisions to optimize marketing strategies.
• Experience in managing marketing campaigns from conception to execution, including budgeting, scheduling, and analysing results.
• Possesses strong analytical skills and is comfortable making decisions based on data analysis.

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

Work from home role - 20hrs per week, shifts available Mon-Fri, between 9am and 5pm

• Paid, in person training in the Brisbane CBD from the 20th of January (1 week)
• Monthly connection days required - just one shift per month, in either the Brisbane CBD or Maroochydore 
• $27.30 an hour + Super + Uncapped commissions + Employee Discounts

Our Company

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 40+ brands. Accor is proud to share that we have been named one of the best companies to work for in Australia, having been recognised as a 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year in a row.

About The Business

Recently Celebrating our 30 year anniversary with a growing team of over 600 employees responsible for a community of over 402,000 smart travelers and lifestyle enthusiasts. Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific.

About The Role

As a Loyalty Sales Consultant, you will call recent guests of Accor from the comfort of your own home, inviting them to a FREE night stay at our hotels. In addition to the free stay, guests can also enjoy up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Accor Plus Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:

• Make outbound calls from your home, to verified leads, who have stayed at an Accor hotel
• Use Accor Plus sales techniques to discover needs & close sales
• Ask our customers & members for any referrals they’d like to recommend

About You

Our ideal candidate needs to be a people person, ideally based around the SEQ region, who loves connecting with customers over the phone. To be successful in this role, you must:

• Be confident making outbound calls, to recent guests of Accor Hotels
• Excited about working in a sales environment, with achievable targets & uncapped commissions
• Able to attend in person training at our Brisbane CBD hotel from the 20th of January to the 24th of January, from 9.30am to 3.30pm.
• Comfortable coming to the Brisbane CBD or Maroochydore office once per week for your first 4 weeks post training, and then just once per month after your first month on the job

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Uncapped cash commissions & other sales bonuses
• FREE Accor Employee discounts  
• Flexible hours, work predominately from home